user
Wimmer Tire & Service Center
451 McClanahan St SW, Roanoke, VA 24014, United States
Appearance
Wimmer Tire & Service Center
Comments
R.
Review №1

Just moved to Roanoke. Car transporter said one of my tires went flat. Stopped in to set tire repair appointment but they took me right in, no waiting. Did repair at very reasonable price. Came back for state inspection and had them install front license plate bracket. Friendly and straight forward. Asked about any additional needed service and was told nothing else was needed, no attempt to sell more. Will be my new repair shop!

Da
Review №2

It is extremely rare that I take the time to do a review. I have been doing business with Wimmer since 1986. Over this time period I have consistently received good service and product at a fair price. When I have needed special service (such as when I discovered that I needed a brake job on a Saturday morning before leaving on a long trip), they accommodated me and got the job done and allowed me to hit the road within 2 hours. The only reason that I have been a customer for over 35 years is that I have been valued as a customer and they have earned my trust. If you go somewhere cheaper you will save pennies, but it will cost you dollars.

Ti
Review №3

Been to this location 5 times after Salem closed for tires rotations and state inspections. Mark and David are great and so is their service. I got a great deal on my tires and every time I leave David is always sure to tell me how much they appreciate my business. I appreciate Wimmer tire as well

Ja
Review №4

Big fan of this place. The staff I interacted with was friendly and honest, and the building was very clean. Overall a well run business. I had a nail in a tire, so I took it to a local tire franchise thats walking distance from my work. They said it couldnt be patched and the only solution was a new tire. Seemed patchable to me (hole was not on the side of the tire), so I took it to Wimmer and they were able to repair it. Wish I could remember the guys name at the front desk - he was great. Ill definitely be going back.

Un
Review №5

I cant recommend them enough. Incredibly honest and reliable. A few times I thought I may need some things done but they told me I didnt. (Example- someone told me I had a rear lightbulb out- they found that I didnt) Once I had to replace my catalytic converter and it took a couple of days, I was sure the bill would be huge, but they charged me book. It is so nice when you can trust a place.

Yi
Review №6

On a road trip from NJ. My wheel started to make noise. I stopped by Hamrens first, and a nice man there brought me to Wimmer. They tightened up the lug nuts at no cost. They fixed me up in 10 minutes and I was on my way. Thank you Wimmer!

Mi
Review №7

Excellent service, friendly people and fair pricing!

Se
Review №8

Just tried to call for a quote, as I have had work done here in the past, and the guy who answered the phone had a rude know it all attitude and was extremely difficult to communicate with...

Je
Review №9

Very helpful, Im a long time customer.

Kr
Review №10

Everyone was easy to deal with got us in same day

Li
Review №11

When they were on Williamson road we had a great experience with them. They were friendly, quick, and affordable.

Sh
Review №12

Friendliest, most honest service youll receive in the Valley.

Je
Review №13

Super friendly, professional, and well priced service. This company works hard to take good care of your vehicle and their relationship with you as a customer. Theyre honest and very helpful. I highly recommend!

Ge
Review №14

Been a loyal customer for over 20 years! Great service!

Jo
Review №15

Reasonable prices and friendly people and good service and a Roanoke long standing business.

Da
Review №16

Great for tires and service. Seems pricey however.

Be
Review №17

Fast and affordable when I came in with a screw in my tire

Mi
Review №18

I would give zero stars if I could. The owner, a short man with thinning hair, doesnt seem to know alot about cars and if you correct him he will be very unprofessional. Mike ordered the wrong serpentine belt and tried to get me to pay for it.Needless to say for something thats pretty obvious, its hard to give the benefit of the doubt.

Ma
Review №19

BEWARE! SENT HOME WITH A VEHICLE THAT WAS UNSAFE TO DRIVE.After having had several vehicles inspected at Wimmer, I took a vehicle that was making a very noticeable front end noise in to have the issue diagnosed. They drove it briefly, and claimed they were not able to hear the noise I described. However, they advised that a left front tie rod end needed to be replaced and I authorized the repair, with an alignment afterwards. Immediately after leaving Wimmer I could tell that it was still making the exact same noise. I drove it only a few miles because it sounded really bad. I also noticed that the steering seemed very loose.I then asked a family member to help me figure out what the problem was. After a short drive he diagnosed a worn out CV joint in the drive shaft. He took it home to his shop and reported that the steering was all over the road and UNSAFE TO DRIVE! After putting it on his lift, he found that the passenger front lower control arm bushings were completely worn out (see photo), as well as the drive shaft CV joint. Both of these problems should have been readily apparent to the technicians at Wimmer. To make a long story short, they put me back on the road with a car that was not fit to drive, thereby endangering my family and myself, as well as the motoring public.I will not be returning to Wimmer for any reason, and I would definitely not recommend them. However, that being said, they are courteous and easy to work with, but based on this experience I dont trust their work. Its very unfortunate, because I was hoping to bring the majority of my car repair work to their shop. I guess Ill just have to keep looking.

Dr
Review №20

Good prices on tires. Always get good service

Ch
Review №21

Just had to replace all four tires. Dave was very polite in helping me with my selection of tires. Friendly atmosphere and great service! I highly recommend them.

Ka
Review №22

These guys took my car in and gave it a quick turn around for a really good price. I was using my bike to commute and then got a busted tires on my bike, and they stayed late until I was able to fix my bike and come pick my car up! Very kind and helpful folks. Quick service at good prices. Highly recommend!

Jo
Review №23

Ive been taking my vehicles to Wimmer for nearly 15 years. Mark and the folks at Wimmer are the most honest and hard-working folks that Ive ever come across in the auto repair industry. They are just wonderfully generous and decent and they really know what they are doing when it comes to fixing vehicles.

Ki
Review №24

They always get me at my most stressed out. They are kind, patient & extremely helpful. I always leave relieved & feeling safe on the road.

To
Review №25

Great customer service

Ci
Review №26

If I could rate any lower I would, I will never take my car there ever again charge way to much ,and dont even think about getting your car inspected there very unreliable employee

Ti
Review №27

Prompt, courteous service. Wimmer repaired a tire with a large screw embedded in it in under a half hour on a weekday, getting us back on the road with plenty of time left to explore Roanoke. Thanks guys!

Th
Review №28

Trusted service. If you need an auto repair shop that will give you honest service, I highly recommend Wimmer Tire. Ive taken my truck there several times and they have always been very good about explaining whats needed and more importantly what isnt needed. Ive recommended this service center to friends who have had the same experience.

tw
Review №29

Great service, first class.

St
Review №30

Fast service. Nail in tire, fixed in less than 30 minutes.

Ca
Review №31

My go to place for tire service and inspections. Very friendly staff and quick service.

Ja
Review №32

Always helpful, and quick to get things done!

To
Review №33

Excellent automotive service center. Knowledgeable staff, honest diagnostics (if not broke, they do not work on it). First class service. Five stars.

Ed
Review №34

Do a good job, reasonably priced, and trustworthy. One time the local Toyota shop wanted us to replace a set of tires whereas Wimmer were able to patch the flat tire instead and saved us a lot of $$.

Jo
Review №35

I was in here today to buy tires and an alignment job. I was impressed with the knowledgeable staff, and the competitive prices for the services offered!Will give them my future business!

Ge
Review №36

Wimmer Tire and Service is an excellent place to take your car for anything and everything to do with your car. Have been dealing with them for 20+ years. I am getting a new set of tires! Great people to deal with.

Fe
Review №37

Great customer service, never had a problem, I been with wimmer for years and the service is excellent, but also want to give a shout out to David he is a great person and understand your needs, very honest and knows what hes doing.

wa
Review №38

Good customer service just couldnt mount my tires had to go elsewhere super nice people

ma
Review №39

Its the home of the whopper loved it since I saw was a kid

An
Review №40

No good deed remains unpunished. Staff is polite, courteous, and does what they should do/what is best for the car. A fellow customer came in during my visit and it was very obvious to be upset about something. Come to find out he was angry about the type of oil that was used for his vehicle. However, the staff had put the oil that both the car manual and the oil cap said to use. They did the right thing and used the right product for the best concern to the vehicle and operator thereof, yet still had to deal with an upset customer anyways. They dealt with the customer in a well and respectful manner. Im sorry the staff had to deal with that, but again they handled the situation very well. They have been working on my vehicle for a couple years now and have always done a great job! Thank you!

Wh
Review №41

Great place. Very friendly and worked hard to fix my tire properly. I will keep using them.

Wi
Review №42

The staff is always very helpful and friendly and as far as repairs go it has always been fair i honestly would not take my vehicle anwhere else

To
Review №43

Very professional and fair. Always a pleasure to deal with.

Ve
Review №44

Thorough and competent

Sc
Review №45

Had a good experience with Wimmer Tire. My 07 HHR started running rough and a computer check showed a bad cylinder. These guys said I just needed a good tune up and cleaning. The price was quite fair and Ive got pep back in my car!

Gr
Review №46

I recently broke down in Roanoke while there for a specialist Doctors appointment I had there. I had no idea what was wrong, and it was a Friday pm about 5pm, and I was75 miles from my home. Not knowing any mechanics there I was able to find Wimmers on a Google search as 1 of the closets garage to where I was broke down at. After speaking with Wimmers, I was able to get my car towed there by a local towing company. Wimmers was able to find the problem of why I was blowing oil out excessively on Saturday am and they looked my car over completely and my car was repaired and ready for pickup on that following Monday am. This garage and their customer service, knowledge, and fast repair was a life saver for me. I highly recommend if you need tires or any repair for an automobile to please use Wimmers. I am extremely pleased with the service I received from them. Th Wimmers for an excellent, fast, and efficient auto repair to my car.

Fe
Review №47

Wonderful experience. Honest and fair. I will always trust them. Highly recommended!

Jo
Review №48

Wow, I was really expecting pure evil reviews. Maybe I just had two bad experiences with them.Here is the story and it is the truth! First off, I am an ASE L 1 certified tech with 15 years in the field. I dont wear the shirt anymore and aint here to throw up credentials; Im making a point that I know about the automotive world.I orginally met them a few weeks ago when I hired them for an alignment after an Inner and otter tierod job. While it was there I asked for them to inspect it also. Bare in mind I had already checked this truck from top to bottom and knew its condition in advance.To my surprise the alignment was a little off on the on the steering wheel while drivng straight but felt good driving so Ill adjust that later . not happy but oh well. My next complaint is the big one and a community concern.First inspection attempt they claimed reverse lights were out but they would be happy to fix for a fee. I declined without letting them know my profession.An inspection the next day revealed a missing fuse. Not blown! But missing! Very strange.Okay....a few weeks later Im over it and decide to go back thinking since they rejected for reverse lights I could have them verify the repair and get it stuck and be gone. NOTTA FOLKS!This time around they asked me to wait outside instead of watching and out of sight to me I did notice an extended period of time at the driver front and low and behold the signal light was out. But they would be glad to fix.Thats when I informed them that the lights were bran new, good quality Sylvania bulbs with after market lenses. At that point, I knew they were attempting a wallet flush which is pretty much getting easy repair cash for nothing or something they did. Folks Ive seen this all my life and its bad in the quicky lub places and dealerships. Be careful guys!I chose them because the name wimmer suggests family or individual owned and most of the time when you see a family name you get the quality of family pride work. Not this place I swear it!While I was there I watched them do the same headlight bulb attemt to a couple of women. I kept my mouth shut.Take your vehicle to Woods service in Vinton. They are good and decent. Not the cheapest but they are competent and to my knowledge pretty honest.That shop across from the new gunshop where that bar on orange Ave below the car wash. They are good guys also.Stay out of Wimmer folks Im glad it was just a bulb instead of a cut wire that would create a nightmare.Hope this helps

He
Review №49

Wonderful honest mechanics! I highly recommend Wimmer Tire and Service Center!

Sa
Review №50

Took a little longer than I expected but other than that service was great, staff was knowledgeable and friendly.

Da
Review №51

Great service and they take good care of you. Very trustworthy.

Ja
Review №52

If youre willing to turn away a customer over rolling a jack outside to fix a valve stem you dont need my business...

Mi
Review №53

Been there many times normally need quick turn around. Always pleased if it aint broke they dont fix it :)

ta
Review №54

I think I was the first one in for an inspection. Very corduial. Good price. In by 8 out by 9. Oil change and inspection

Pa
Review №55

Always a great place to do business with, everyone here has always been a great help! Friendly guys and fast service.

Ci
Review №56

Very accommodating, found the tire for me and didnt try and sell me more than what I needed. I will always go back.

He
Review №57

I took my car to Wimmer Tire & Services Center on McClanahan for an inspection. (NOT to be confused with Wimmer Tire & Brake Center on Williamson) They quoted me $1200 to fix everything, which included new brake pads and rotors. I took the car elsewhere to replace the brake pads and they were almost identical in width to brand new brakes. I called to tell them my concerns and they were very rude and took no responsibility.

Do
Review №58

They always do a great job and the prices are reasonable.

Ri
Review №59

Good experience.

Ro
Review №60

Walked in no appointment for state inspection and they got me in under the stated time of 30 min (more like 20). Needed a bulb and wiper blade. Very fair on their price to replace the two and I was on my way.

Gi
Review №61

Had a state inspection done here and was told there were extra charges for bulbs that were out. I think they should have shown me they were out since I had been working on the car recently and dont think any bulb was out and I WAS ROBBED!.

Fr
Review №62

Great people to deal with service great and thay there service

J
Review №63

This place is a joke. If they cant fix the problem they blame it on the product.

Da
Review №64

Very friendly service and they always do a great honest job!

Ch
Review №65

Stopped by less than an hour before closing, was looking for a quote and an appointment to get new tires, they were able to get me in right then and there. Good price and friendly folks.

Se
Review №66

Honest, courteous and professional service.

Ma
Review №67

My wife took her car there to get the brakes fixed based upon their recommendation. They fixed the brakes but something wasnt right. After several calls back to them, they just passed it off as being new, even after she insisted that they smoked and hung up. All this they said was normal for new brakes. She finally got stranded where her brakes were totally nonfunctional and had to have it towed back to them for repairs. The pad, calipers, and lines had to be replaced at a cost of over $500. She was told that she must bear the cost of the repairs. Needles to say, we will never do business there again.

Pa
Review №68

Old time good service. You know you can trust these folks the minute you walk in.

Jo
Review №69

Quick service, staff was super friendly.

Da
Review №70

Very good tire and car maintenance shop.

Ja
Review №71

Very friendly place to go know what theyre doing

Ri
Review №72

The men at wimmer take the time to fix it right.

Je
Review №73

Very friendly, got me in and out in no time

An
Review №74

Great service

As
Review №75

Super friendlybstaff! Our go-to place for car problems!

Ro
Review №76

Nice friendly place.

Ca
Review №77

They charge almost twice the regular price. (Oil change >$90) !!!

Ha
Review №78

Straight forward, and great work!

Bo
Review №79

Good service.

ji
Review №80

Very knowledgable

Ch
Review №81

Great service

Ji
Review №82

Nice folks

Ed
Review №83

Reliable

Information
10 Photos
83 Comments
4.3 Rating
  • Address:451 McClanahan St SW, Roanoke, VA 24014, United States
  • Site:http://www.wimmertireandbrake.com/
  • Phone:+1 540-345-8829
Categories
  • Brake shop
  • Auto tune up service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–12:30PM
  • Saturday:Closed
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations