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Meineke Car Care Center
5026 Melrose Ave NW, Roanoke, VA 24017, United States
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Meineke Car Care Center
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Ry
Review №1

I have used these guys many times and they are outstanding to work with! Very honest, affordable, and just all around good people! Go talk to Buzz, Cindy, or Austin and I am very sure they will make you another happy customer!

Br
Review №2

We were traveling through the area and the tailpipe became disconnected from the muffler. Called them and they got us in the next morning. Parts were going to take a couple days so they made a new tail pipe on site and welded everything together to get us back on the road. The owners were so nice and friendly and really helped us out. Would highly recommend them.

La
Review №3

We’re new to the area, so we didn’t know what to expect, but my mind was soon put at ease when I walked through the doors and was greeted by friendliness, consideration, and their knowledge base. I will be returning. I have found a good doctor for my vehicle!

Vi
Review №4

My husband has not stop praising the work done on his truck! He has said his truck has never run better since he’s had it! Great service! Wonderful hospitality! Thank you so much for all the work and we will most certainly be returning for future repairs!💯

Sa
Review №5

I had a really great experience with the Meineke Car Care Center in Roanoke, VA. I called to make an appointment for some issues I needed looked at and they got me in the next morning. They even fit me in for a vehicle inspection the same day. Super nice, honest people. I definitely recommend them!

Pa
Review №6

I always use this repair shop for all of my repairs. They are thorough and professional and will work with you on pricing. When its fixed here, you can be assured the job was completed by a professional.

Sh
Review №7

I dropped off my RV on the date specified by the owner. 4 weeks later the vehicle had not been touched. I went there twice asking about it. Called regularly. Finally they worked on it. We couldn’t get the part so they made it. Works great now.

Ri
Review №8

Take my mustang here for everything, super friendly, and they don’t try to upsell you. Been going here for over 5 years just had rear rotors and brakes replaced was in and out of there in 2 hours.

Ki
Review №9

Buzz is honest, he gives great service and price!

Lu
Review №10

I was on my way to New York, and stopped at Salem for the night. I heard noise coming from the back of the van. When I walk up in the morning, I drove to them after reading all the good reviews. They emediatly took my van and started wiorking on it when they knew Im traveling. I was out and on the road in less than 2 hours. They are a lovely couple, very nice and professional.

Ta
Review №11

Yesterday, I had a last minute appointment to get brakes done and not only did they take me on time, the service only took 2 hours start to finish. The owners were so kind and friendly, and gave me a fair price for my work. I want to come here for all my car maintenance from now on. The atmosphere was so welcoming and you can tell they care about the work they do as well as the people.

Da
Review №12

This is third Meineke Ive taken my vehicles to in three different states. Good work, professional and honest. The last time I got my car serviced, they were unable to perform a tire rotation, so the next time I received a car repair, they gave me a free tire rotation to make up for the previous occasion.I definitely recommend Meineke, in general. Buzz, Cindy and Austin and their other workers are honest and professional to say the least. I also enjoy supporting a family owned business thats genuine.

Ro
Review №13

I got there before they opened and they took me early! Great people and great service!!

Li
Review №14

I will recommend them highly. I when in for one problem and my starter when out. They were very kind and accommodating. Thanks for all you did for me. Linda Hamelberg.

Jo
Review №15

It was a very good experience. I had an appointmentThe staff was very nice and pleasant. I would recommend this business to my friends and family.

Jo
Review №16

They resolved all my issues. Thank you!

Ty
Review №17

Wonderful couple who gave great customer service. And, the service for the car was great as well!

Ph
Review №18

The couple that owns this place are very friendly, down to Earth, & treat you like family. I was very happy with everything.

He
Review №19

They have always been honest and trustworthy. When we have thought we needed brakes replaced they checked and said no brake pads had plenty left. Appreciate the honesty for sure!

Ci
Review №20

They are always very pleasant whenever I come in for any service. Very professional and respectful. They make sure you feel welcome and lets you know your vehicle is in good hands.

Ga
Review №21

Its like going from a 4-stroke to a 2 stroke it brings a smile to my face every time I get into it amazing five stars from me all day everyday Thank you for the good work

Sh
Review №22

Great place to have automotive services done...awesome down to earth Christian family you cant help but love!!!

Mi
Review №23

Went in for an inspection had something go wrong they ordered it overnight shipping had it taken care of within hours of the part arriving and it cost me almost $100 less than the original quote Ill definitely be coming back if I need anything done to my car

Li
Review №24

They are friendly.on time.call let u know if it needs work. They do something unless it needs it.i highly recommend

jo
Review №25

Quick & courtesy , was very informative..

Ni
Review №26

Air conditioner went out in the midst of one the hottest summers ever. Cindy at Meineke told me to bring my car right over when I phoned to see if I could get same day service. I was phoned with the diagnosis, explained cost, and ensured I could get my car back same day. Work completed as promised, back to beating the heat in my cool car thanks to excellent service and quality work performed by Meineke on Melrose.

mi
Review №27

A family owned business and just great people to take your car to honest and trustworthy don’t have to worry about getting ripped off

De
Review №28

I always get my car maintenance at meineke. Its no waiting they take you at the time of your appointment. theyre always polite and respecful.

Em
Review №29

They were so nice and very professional I was in and out within an hour. I will definitely being going back in the future! 10/10 recommend

Ro
Review №30

Took it to Meineke. They said they can have it ready in a week..2weeks later of them telling me they are doing more tests and thay dont think the computer is bad..I took my car out of that shop and WILL NOT RETUN. THEY CHARGED ME FOR DOING ABSOLUTELY NOTHING..NEVER DID I SEE MY CAR IN THE GARAGE ONLY SITTING IN THE PARKING LOT ..

Ch
Review №31

HORRIBLE SERVICE! Nothing was on time and a bunch of excuses!

Ma
Review №32

Always professional and caring They do an excellent job taking care of vehicle in their care

Sh
Review №33

Car inspection and bulb replaced in brake light.

bo
Review №34

Friday as I was on the way to the Salem Virginia Hospital for an appointment, I hit a section of street under repair. All of a sudden I began hearing the noise which can only be described as loud and unnerving. I drove the remaining 3 miles to my appointment dreading to find out what was wrong. Upon reaching the hospital I looked underneath my van and saw most of my exhaust system barely hanging from 2 remaining mounts. My cell phone (Google) showed a nearby muffler / auto repair center, so I crept gingerly toward it just hoping and praying to make it there before the inevitable occurred. (by this time it was nearly their closing time.) A pleasant young man (Austin) greeted me and listened to my plight. Well, to make a long story short, he got me in in quick order and the owner (Buzz) inspected the damages to my exhaust system. He provided me with a quote which I gladly accepted. He ordered the special mountings and other hardware which I needed (for my 19 year old van) wired everything up as much as he could in order for me to return home safely. They gave me an appointment for Saturday. My parts were waiting for me when I arrived and they rolled my van up onto their rack and completed my repairs expeditiously. I come from a family of professional mechanics and know quality work when I see it. These folks are definitely 5 Star performers. Not only is their work top quality, but they are fine, ethical Christian Business people whom I recommend without reservation. - R.W. Meadows Troutville, VA

Br
Review №35

Thanks Buzz and Cindy - I love Meineke! We trust and rely on our local Meineke in Tampa on North Dale Mabry where Sheila and John Taylor help us keep our cars in perfect working order. When traveling home from Delaware to Florida we experienced a “new noise” coming from the car and stopped by the Meineke in Roanoke VA! There we met Cindi and Buzz, another set of fabulous, honest, hard working franchise owners who helped us out and got us on the road again quickly! In today’s world of large corporations, it’s a pleasure to find shop owners who still take pride in providing value and service one customer at a time!

Ch
Review №36

Excellent! Used them for over 20 years..

sh
Review №37

My experience with meineke car care center was very good my service was fast and the helpers where very professional I thank them from being there for me.

Ed
Review №38

Can’t say enough about Buzz and his family and staff. Finding an honest mechanic is a bucket list item for most of us, and some never get to check that off. Buzz will steer you right, give it to you straight, and you’ll be back! Went in for an inspection, will continue to come back!

Jo
Review №39

Failed my inspection, but they were honest and explained everything that was wrong with my vehicle. Sucked to fail, but at least I knew that it was honest and what to repair.

Ro
Review №40

Friendly and fair priced

ba
Review №41

This is one of the only places I trust to work on my vehicles. I love the friendly people who work there.

Ga
Review №42

As a traveler through the area, I had no idea where to turn when my Mustang’s air conditioning went out during one of the hottest days on record. After being turned away by local dealers, Meineke took care of us, fixed the problem at a good rate and got the car back on the road!

Ri
Review №43

Great shop have been going there since me and my wife got married. Always a welcoming smile at the counter and they know our kids by name. You cant get that kind of service any more.

Sa
Review №44

We took our car in to fix a broken headlight. The Meineke shop said that the headlight needed to be replaced, so we bought a $200 headlight assembly. Five months later, the headlight was out again. We brought it back, and they got it working. However, the headlight was out again one week later. We brought it back yet again, and they replaced a bulb and had it working again. Then, one week later, the headlight was out yet again (3rd time after visiting their shop). I called and spoke to Cindy, who failed to return my call by the end of the day, as I was promised. She called the next day and said that they thought the first headlight assembly was defective. She said she would call back the next day to let us know when we could bring the car in for repair. However, I didnt receive a call until six days later. At that point, I was certain that Meineke did not care to have my business any further. I could not wait around with a car that was illegal to drive, not to mention a safety hazard, so I took my car to another repair shop. They found a loose and burned headlamp connector and fixed it for less than Meineke charged me the first time. Why did Meineke not notice a burned connector after two return trips? To their credit, they didnt charge for subsequent trips. However, they provided a very poor service experience.

Ch
Review №45

Truly decent people and the services are reasonably priced. Always warm and accommodating.

Co
Review №46

I been coming here since 2013. Three different cars and I never had a problem. Cindy and Buzz are excellent. I would never go to jiffy lube or firestone. Its been the same family on business for decades. Trust me never a disappointment... and if you ever had a problem please bring it to his attention. They will fix it.

St
Review №47

Always a fan of the quality of work. Decent prices. Only problem they are always busy and the parking can be tricky.

Ka
Review №48

A friend and I were in from out of town, and having muffler problems. We were under a serious time crunch, and randomly chose this repair shop because it was one of the few shops open early on Saturdays in the area. We walked in, explained what we were hearing, and asked if there was a chance of fixing it quickly because we needed to get back on the road. Half an hour later, they asked if I wanted to spend a lot of money, or not a lot of money (ha!) to fix the issue, and I felt great about how honest they were about my options rather than just giving me the most expensive option. Another half hour later, we were back on the road!

To
Review №49

Excellent service and communications.

D.
Review №50

Always a pleasure taking my vehicles here!

is
Review №51

Satisfied customer

Me
Review №52

Very nice and fast. I will come again to get my car services done.

Ch
Review №53

Drive as far away from this place as you can. They will not prove work they say they did. Car will remain broken and corporate doesnt do anything. Even with proof. Do not recommend!

pe
Review №54

My Daughter use them Has very honest repairman.

Br
Review №55

Everyone friendly an get the job done

He
Review №56

Great service and the friendliest people! Finally found my go to for car service!!

Pa
Review №57

I have always been treated fairly. Work is done well and quickly.

Pa
Review №58

Completely satisfied! Great customer service and professional work at a reasonable price!!!

Ro
Review №59

They were very honest and informative. Took a while but it was a lot of work needed.

Da
Review №60

The proprietor is honest. If something isnt right, he will fix it. Another reviewer stated that he had problems after taking his car to them. Had he gone back and brought it to the owners attention, the issue would have been addressed.I have been taking my vehicles to him for 15 years with no complaints.

Ta
Review №61

The lady is nice very down to earth friendly but the mechanic is horrible Took my bmw there they half way fixed one problem for 300 dollars,2 days later I had to take it back because something wasn’t properly fixed the fixed somthing wrong now my low oil pressure light is on and I can not drive my car! They will not even refund half of my money so I will be taking them to court! I would not take a car there even if it just needed air in the tire. Worst place ever.

Br
Review №62

Did a great and quick job on replacing complete manifold. Great staff and customer service. Only 4 stars cause there is always room to improve, like their parking.

Fe
Review №63

Great people! Lovely honest hard working family and will take care of your care!

Mi
Review №64

Great work replacing my wheel bearing!

Th
Review №65

Great work had a issue on road to NJ buzz saved me before Xmas ty guys

fr
Review №66

Dont go here!. I went in needing my knock sensor replaced, & left with even more complications. I drove around for months using more gas because of their carelessness. Good thing I caught it, or I couldve had even more problems. Im unsure if the mechanic intentionally left some parts unplugged hoping to generate more revenue. Or if the mechanic even knew what he was doing. Regardless, this type of service is unacceptable. I will never go here again.

St
Review №67

Fantastic people to work with. The job is done right!

Tr
Review №68

Excellent service!! My dad stopped by yesterday to have his vehicle looked at and to set up an appointment to get it fixed and they actually fixed it right then!!

Wa
Review №69

Installed blower motor and resister.

Ch
Review №70

Real good Christian man doesnt cheat you quick fixes

Mi
Review №71

Great people and cheapest oil change in town

ca
Review №72

Good people !! Always friendly and great work !!

Ch
Review №73

Great people & great service!

Am
Review №74

In and out not a long wait for service. Great people and business great prices

Aa
Review №75

Fixed the problem but caused more

Ma
Review №76

Friendly operation. Changed my oil without an appointment right away.

Do
Review №77

Buzz is honest. I would trust anything he says.

Sp
Review №78

Great Service

Ni
Review №79

Great customer service. Very friendly.

Mi
Review №80

Could not obtain muffler for my vehicle, a 2004 Chevy.

Ra
Review №81

Did great work but had to return to have a noise stopped. All ended well

Me
Review №82

Friendly people there.

Li
Review №83

Great honest, Christian owners.

Ti
Review №84

Great people who work hard to help

An
Review №85

Beware!! Does not honor any coupons!!

PA
Review №86

Very knowledgeable mechanics.

Pa
Review №87

Great people & service

Ly
Review №88

The only place I take my car

Sh
Review №89

Great people to work with

Da
Review №90

Professional and courteous.

Ma
Review №91

Knowledgeable staff!!

sc
Review №92

Cool

Em
Review №93

Nice people

Al
Review №94

Friendly and fast

My
Review №95

Nice people

Information
10 Photos
95 Comments
4.5 Rating
  • Address:5026 Melrose Ave NW, Roanoke, VA 24017, United States
  • Site:https://www.meineke.com/locations/va/roanoke-880/
  • Phone:+1 540-339-7484
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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