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AAMCO Transmissions & Total Car Care
316 Orange Ave NE, Roanoke, VA 24016, United States
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AAMCO Transmissions & Total Car Care
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Ba
Review №1

Please please go to this place they are AMAZING... They got my sons cr up and running and they answered all my questions and just made me feel like I was in great hands... my new go to for my car needs...

Jo
Review №2

My sons Audi A4 had the transmission go out in it a few weeks ago. My local mechanic could not fix it since its an Audi and he doesnt work on German cars. The first company that came to mind was AAMCO. I had his car towed there. Their prices were very reasonable, the service was OUTSTANDING and they went above and beyond what we expected. I highly recommend AAMCO in Roanoke for all of your vehicle needs. If we lived closer to Roanoke, Id use them for EVERYTHING they were so great.

Ad
Review №3

Aamco did an excellent job getting my A/C on my limo fixed. Not many places would service a limo but they got me in while servicing other vehicles back to back. Staff was very knowledgeable and helpful and they have great rates. Its hard to find an honest mechanic these days. Definitely recommend A+ 5 ⭐⭐⭐⭐⭐

Ch
Review №4

Dependable, honest, and personable. A rare trio these days! They give honest assessments of work, no pushing and if they tell you they found a problem then you can trust its a real problem. ALL of the staff are personable and professional. When a repair is completed, its completed!

Lu
Review №5

The transmission went out on my 2001 Honda Accord back in April, 2015. About $3,400 later, these guys installed a new transmission with a 3 year warranty. I went on a road trip out west this summer and 68,000 miles later this new AAMCO transmission failed on me. Since I was not about to waste money on a new transmission on this old car, I wound up having to buy a new car out in the Salt Lake City area. I remember back in 2015 one of the guys at AAMCO explaining to me how the engineers of this remanufactured transmission had fixed the simple mistake that the Honda engineers had made so the transmission would not fail again. That was very reassuring at the time, but my reply to that now is, uh huh.

Da
Review №6

I am very thankful for AAMCO in Roanoke (Orange Ave). Our transmission broke down on Route 81. We were towed to another shop, but they told us that they didnt have any appointments for another week. When we called AAMCO, they were considerate, they took the car immediately, and they had a diagnosis for us in an hour. The repair was large, but AAMCO kept us updated on its progress, and they went out of their way to be helpful. I fully recommend AAMCO of Roanoke, VA.

Sh
Review №7

They have been absolutely nothing but helpful. They will get you in there ASAP. By far the nicest shop and nicest people I’ve ever dealt with. Great bunch of guys!

Ru
Review №8

Fast service. Upfront about pricing and problem. Easy to communicate with. Very pleased.

Je
Review №9

We had major issues at another transmission shop and we had our vehicle towed to AAMCO. We could have never expected the excellent treatment and effort these guys put in to helping us. They are top notch and we will always return for any transmission needs. Would have given more stars if we could. Thanks for being a honest shop.

Je
Review №10

These folks are the best Ive ever had the pleasure of doing business with. Ive been there for what I thought was a major issue and said I dont care how much it costs,I need my car,at the time i was going through cancer treatment and i had appointments, so,i NEEDED my car fixed. But Pete, the manager, called me, said it wasnt major,didnt need a new transmission, just catalytic converters, so, it saved me a couple thousand dollars, HONESTY, GETS ME EVERY TIME!!! Its guys like these that make me proud to be an American, and that these are our hometown guys, and I also would give big props to the owner, shes a lady, a fine auto tech herself, and the last time I was there in july of 2021,she was working WITH her guys in the shop, not just counting cash in the office. Ill be back, THANKS GUYS!!!JEFF FIREBAUGH

Jo
Review №11

Super friendly and professional. I brought my mother in laws vehicle in after she had a transmission repair and they spent over an hour on it trying to find why it was shifting rough. After resetting some codes and driving it, they were able to make it better. Come to find out, the transmission had some intelligence and had to learn my driving habits after the rebuild.

Ke
Review №12

Cam and Pete is the best at what they do. I can’t wait to I get my license because I’ve seen their work they put in on my mommas car, my drivers car. They are awesome go check them out.

An
Review №13

Cameron was very helpful and up front with his diagnosis. More than fair with his customer service. I would recommend them any time.

Se
Review №14

Had them replace my transmission in my dodge 2500 and couldnt be happier, so I brought my dads expedition in for engine light and again was treated with honesty and professionalism. Cameron and the guys I met were very polite and professional, I would recommend them to anyone.

Cl
Review №15

The employees are friendly, courteous, and knowledgeable. The service was started on time and completed correctly and quickly. The cost was reasonable.

Ri
Review №16

I took my car to them to fix my brakes and they still have it and its been a month. If I knew they didnt know how to fix brakes I would have took my car somewhere else. I will not be returning or referring anybody to this company Ive never seen anyone or any company take this long to fix brakes.

Ka
Review №17

Pete and Cam were so nice!!! I give them a five out of five 5/5. I saw them interact with two other women that came in and they were equally congenial and pleasant with them. They practice being very transparent as well. They show the customer where the damage is and repairs that need to be done. What a wonderful idea. you hear about these nightmares that mechanics do this and that. Well these guys go about as high as you can go to be above board about everything! I made my appointment for November 11th to have my clutch replaced and the oil changed. If I need further work, thats where Ill go.Cheerfully, Karen Sanchez. Roanoke, VA

Re
Review №18

I love this place. They gave me a good price on a transmission

Su
Review №19

Cameron did an excellent job of explaining the process. He was professional and used great customer service skills. I would definitely recommend this business to my family and friends

Jo
Review №20

Never but the best service Camron and the guys will take care of all your cars needs thanks guys as always

Or
Review №21

Very nice, knowledgeable crew all handsome too..The waiting area is neat and clean.very impressed with their work.

Ta
Review №22

I highly recommend AAMCO, you couldnt ask for better customer service and the quality of work is impeccable. It is wonderful knowing you can trust them 100% with any type of work you are having done. I wouldnt go elsewhere, best staff ever!!!

Ja
Review №23

Cameron is an excellent example of what is needed to put forth a positive and professional image for a business. He is friendly, courteous, and upbeat. He and the shop resolved two significant issues I had with my VW Beetle. I couldnt be more pleased with the results.

Sh
Review №24

Car runs great and they are really nice guys to deal with. They kept me informed about the work also, plus had my car done in less time than I thought! Definitely would go back and use them again.

Ch
Review №25

Awesome service. My car broke down and they were able to take my car in and have it repaired all in the same day even though it was last minute. Very affordable as well. The staff went above and beyond (they even gave me a ride home and offered to pick me up when my car was ready)! Very satisfied with my experience at AAMCO. Thank you so much!

Wi
Review №26

Aamco Total Car Care on a Orange Ave in Roanoke is the best! Pete absolutely provides the best Customer Service of any business! Cameron is always helpful and friendly, and the entire staff is dependable and knowledgeable. Everyone there takes great care of my car!

Ti
Review №27

I went into AAMCO thinking I had transmission problems with my truck. She wouldn’t shift above 3rd gear and I couldn’t go faster than 35mph without red-lining the RPM’s. The very reasonably priced diagnostic test told them that problem actually was a clogged exhaust system. I had no idea that an exhaust system could affect a transmission like that, but one new catalytic converter later, and my truck is shifting better than she used to. I am so thankful to AAMCO for their honest dealings.

La
Review №28

Amazing customer service! If you don’t use them, make the switch. You won’t regret it! They’ll go above and beyond to make sure you get your car back on the road again.

Ja
Review №29

Pete at the Roanoke shop was very easy to work with and kept me up to date on the progress of my clutch replacement and head gasket replacement. They did not exceed the estimate. I cannot be happier with how it all worked out. It has been a month and the car is running great and the oil leak problem is solved. I will use them again if needed.

ju
Review №30

This place has the best mechanics around there knowledgeable on vehicles i reccomend going there

Je
Review №31

Did a great job replacing my CVT in our Nissan Murano

Aa
Review №32

Great experience very knowledgeable

Co
Review №33

So, I compared several places before having my van towed for new/rebuilt transmission 😭 and I picked the right one! Very personable, kept me informed of progress & ask me to bring back in 10 days for a free checkup...to make sure all is good! Who does that?! They will be my go to from now on! Even offered me shuttle service from Vinton if needed! Customer Care! 😁

De
Review №34

The customer service alone is enough to say forget it Im spending my money here!!! I absolutely love being treated like a human being not just some customer.

No
Review №35

Pete at Aamco was very informative and gave us the options for providing a fix for our older vehicle. He was up-front about risks and realistic outlay of costs related to the age of our car for what was avaialble there to offer. He also researched and was able to overhaul the transmission with a used part that saved us money.I would recomend them to anyone needing transmission work.

Sh
Review №36

Pete and Cameron and others work at this locally owned car maintenance shop and give quality work a new name! They found the problem and didnt stop until they fixed it at no additional cost!

Sh
Review №37

Very good communication and great prices!

An
Review №38

Friendly people. That did great work on my jeep. The cost was fairly reasonable

Mi
Review №39

I have been coming here for at least 5 years now, service recently last couple months has gone down hill with some new tech. I have 8 vehicles that have been serviced and worked on by the same 2 guys that I have always dealt with without any problems and just until recently I have had to bring 1 of my vehicles back 4 times as things were not done correctly. Another vehicle had to go back as it felt like my tires were not tightened and were gonna fall off after a brake job. Sad as I love the guys that I have dealt with without any problems until this new tech(which i believe is a girl) seems to not be the top notch service I have been use to for all this time. Guess I will have to find a new shop or maybe request only Homer or Jay to work on my vehicles.

Le
Review №40

I dont like them at all,I took my car to them to have it fixed 6 times,and they still didnt fix it. I had to spend more money for my car to be fixed somewhere else. Bad service I will never in my life do business with them again. Never

An
Review №41

Excellent customer service

di
Review №42

I brought my Jeep to them last week and they were extremely helpful in getting me the repairs I needed. I was given different options price wise which is UNHEARD of from most mechanics. They gave me the choice as to what I wanted to spend. I am grateful for the professionalism shown and the quickness in getting me back on the road. Highly recommend AAMCO of Roanoke to all my fellow mail carriers !

Mi
Review №43

They serviced my land rover transmission and never charged me a cent. Could have charged me hundreds and I would not have known I was got. So its a good place to do business.

Ga
Review №44

These guys are top notch. Engine in my old suburban blew, they had me a new engine installed and out the door in four days! Blew me away. Price was what they said it would be. I highly recommend these folks for all your auto repair needs.

Sa
Review №45

I highly recommend Roanoke AAMCO! A few months ago, the shop in Salem shut down and did not tell anyone. When I called Roanoke AAMCO, they were very sweet about the entire situation and got me in and had my car finished within a week! When my warranty company did not want to pay for the entire thing, they really worked to get them to pay more and ordered parts for me to make the situation most beneficial for me. They even gave me a large discount on of the price of my transmission rebuild because of everything I had been through and basically didnt make any profit. Once my car was finished, they included a 12 month warranty on the transmission free of charge. They were all very friendly and efficient in repairing my vehicle and communicating with me and the warranty company throughout the process. I will continue going to them whenever needed and I would 100% recommend anyone else to do so!

Ch
Review №46

Excellent customer services, speedy turn around time and reasonable pricing.

Mi
Review №47

I had a bum transmission on my newly bought 2005 Nissan Frontier. It was a known issue with this model with automatic transmission. I limped into the shop. Dave knew of the issue, knew the steps to be made in repairing my truck. Very courteous and fair. Yesterday, I had an issue with one of the U joints getting real noisy, I took it in and even though the warranty had ran out mileage wise, they said they would repair it. Turns out it was the rear U joint, that was original, was failing. They repaired it anyway. No cost to me. Thanks guys.

No
Review №48

Really awesome and honest folks! Pete and Cameron always go above and beyond. The only mechanic I’ve gone to for the last year and the one I’ll continue to go to for a long time.

Ob
Review №49

Went in for an oil change and a/c repair. The team was nice, professional and quick.

Th
Review №50

If we were going to break down, we were fortunate enough to do so right in front of this AAMCO. Being from out of state we had no idea about the quality of service here. They were more than accommodating in allowing us to leave our vehicle there while they diagnosed what needed to be done. They told us we were not in need of a new transmission, which is what we had thought. The cost of the repair was very reasonable and their customer service was excellent. Thank you AAMCO for your honesty, customer service and affordability.

Da
Review №51

Not happy with aamco transmission I have had four rebuilt transmissions now may need number five they are only lasting six to seven months and now not shifting correctly brought to original shop that rebuilt it and work was very poorly done was lied to by the shop manager when spending 2,500 dollars you expect for it to last a little longer. now out of my extended warranty that I paid for by four thousand miles and the last rebuilt trans lasted exactly six and a half months would not recommend them to anyone

St
Review №52

About 7 years ago the transmission on my F350 went out while I was on Williamson Road. It was towed to Aamco on Orange Avenue where the transmission was rebuilt. Much cheaper than a new transmission and the turn around time was short. The cost was less than expected. About a week ago I encountered a problem with the shift lever not going into park. Drove the truck to the Orange Avenue and expected the worst. I described the problem and was prepared to leave the vehicle. The tech guy was under the dash within a couple minutes, diagnosed the problem, and had the rework done with 10 minutes! They would not accept payment for their work! Unheard of in todays world! I highly recommend this location!

Ri
Review №53

Them guys at Aamco are the best, hands down

Lo
Review №54

Nicest guys every. Extremely helpful. Cameron was always extremely polite!

Ha
Review №55

I had warrenty work done on my car with absolutely no problems. They were able to diagnose the problem by my description alone and completed the work within the week. The staff was very personable and I would highly recommend this location to anyone.

Ph
Review №56

I went here a year ago with my Lexus to have a free offered transmission check. The mechanic came back after 10 minutes and said he wasnt going to do the complete check since he could already tell my transmission was a loss. He adamantly stated that it was in such bad shape that I shouldnt drive it off the lot . I didnt believe him since it had only been downshifting hard and drove away. I have since given it 2 transmission flushes in the past year and it runs perfectly now with no other work having been done. Usually I dont leave reviews but this was such a bad call by a lazy mechanic I decided I would, had I listened to him I would have spent $2500 for nothing and I am sick of these places that say you need repairs done that you dont.

R
Review №57

Best customer service I have had in a long time, Mike,Dave and Mary were Superb! Kowledge of issues was outstanding, Came out running great. I will definitely be a repeat customer. Thank you for a pleasant experience.

St
Review №58

Had some problems with my truck it was quickly diagnosed and he NEVER run this good. Met the tech Travis he was happy to answer my questions and explained why it needed what it did. Great job guys A+ service

mi
Review №59

I read about 20 reviews and bout choked. My transmission I paid 2600 dollars for isnt right! Pete tells me a rebuilt transmission isnt as good as a new one, this was after he tells me my ride isnt the jewel I think it is. Yeah! I brought a list over for the 10 day check telling the problems with the transmission. It was half a quart low on transmission fluid, anyway, sad! Sad! I drove it 2day and its not changing gears right, and when I stop, its like how bass vibrates you. I asked Pete you feel that vibration? he answered yes.

La
Review №60

Great place, Pete took care of my engine oil leak problem

An
Review №61

They kept my p8 sport trac a month to rebuild the transmission. They never could get it programmed they had to take it to bergland ford they were 3 weeks behind. Finally got it back friday then i had to spend all day Saturday cleaning to grease off the leather interior they did pay the bill at bergland

cn
Review №62

Hey fellas I just want to say thanks for the good look out in our time of need also helping us get back to Pittsburgh safely when the brakes went faulty. These guys showed a lot of character & did not try to take advantage of out of towners, kudos/ ill be sure to bring some pens hockey gear down when I come back that way. Thanks again for getting me and the family back safely I see why v.a. is for lovers & if I lived near they would be my 1st choice also I highly recommend this shop.

Ro
Review №63

I discovered this AAMCO by accident. Fours hours away from home and I had to use these guys. The staff were all very fair in their pricing and sat down with me to discuss options, even when some of those options were not with this AAMCO.Everyone here treated me with compassion and generosity. They helped me find my way around Roanoke and listened when I explained my budget concerns.This AAMCO may be a bit out of my way, but I now have a place I trust to do any major work on my vehicles. If I was closer, I would run all my work through here.Thank you guys for all that you did for me and my family.

Mi
Review №64

Decent service

Wi
Review №65

This past Christmas, I was heading down to South Carolina for a wedding Id be in when my car started acting up. It was accelerating very jerkily whenever I was hitting 45mph or higher. I was about 3/4 of the way through my rideand was honestly worried that I wouldnt be able to finish getting there.After getting a bit of a run around with a couple of other shops, I figured I would try a different place and thats when I came across AAMCO. I arrived during lunch, but they told me theyd look into it as soon as they could. I dont know how, but they managed to get the parts needed, fix her up, and send me on my way before 5PM. I made it in late in the evening, but still on the day I was hoping to arrive.AAMCO was incredibly helpful, very courteous (especially Mary up front), and super fast (at least in my instance they were). Seriously, they were god-sends.

K
Review №66

They went and immediately picked up my broken down vehicle from another shop. Had the transmission out that day and fixed with a good warranty in 2 days. The price was reasonable as well!

Li
Review №67

Just a quick fix for my Ram 1500 and I was on my way..Jay and Pete are rockstars and i will be using AAMCO for all my future automotive needs..Thanks guys!!

Ka
Review №68

I had car trouble on the interstate and pull off and into AAMCO for assistance. These folks are rock stars!! They stopped what they were doing to help with my minor emergency. Would recommend their services to all!!

Ta
Review №69

I must say the guys and the owner at ammaco kn orange Ave kn Roanoke va has to be the best place to take your care when you need work done to it. I had an issue with my transmission and they went over and beyond their job to figure out what was wrong with it and getting it fixed. As well, they saved me a money in the process. They are wonderful, friendly, helpful, and will make you laugh as well. I would recommend anyone who needs work done to their vechlie to take to them not only will the work get done they make you feel like you have known them forever. The owner is just as friendly and personal as the guys. A great place to go.

da
Review №70

I needed a hard to find part for an older vehicle. Every other transmission shop I went to would not help, but AAMCO got the part for me the next morning at a very reasonable price. Highly recommended!

Te
Review №71

I love this place . I trust then. They are friendly and knowledgeable.

To
Review №72

Jay and homer were the best help... pinpointed the problem solved the problem and was very comical and gave the best advice... would definitely recommend

Os
Review №73

Theyre honest and take pride in what they do

Ja
Review №74

We were traveling from NY to NC, when our transmission gave way in Va. Mary was the first person we met. With her energetic personality and her welcoming smile, she made us feel like everything was going to be ok. She even offered financing! Next we met Ryan. He told us what was needed, and then put two of his best on the job. Everyone who worked there took a minute to ask if we needed anything or say hello to our puppy. Mary even got him water. I cant even mention all the ways Mary helped, but i will say she treated us like family. We were out (with a new transmission) in about three hours. Thank you to everyone at Aamco for turning our crisis into just a bump in the road.

Ri
Review №75

Good and quick

Sk
Review №76

So I went to the dealership and they told me something was wrong with my transmission gave me a quote for repair $4,000 dollars. So someone referred me to AAMCO went there they told me exactly what was wrong having nothing to do with the transmission, serviced my car and the problem cost me under 500 dollars. They are amazing and I would highly recommend them to any one!!!!!!!!Thanks GuysFor fixing myBaby.......

Ju
Review №77

Is a must for anyone with transmission problems. Great service excellent customer service I will go back and tell all my friends as well thank you Aamco Roanoke.

Ma
Review №78

Used them for business purposes very nice people

Ti
Review №79

Pete and Cameron are most helpful and Travis is great with Subarus

Ar
Review №80

I came in with a broken throttle cable on a Saturday morning. I trying to drive out to California at the time and was already preparing myself to be stuck in Roanoke until Monday. These guys had me on the road at 8:30 SATURDAY MORNING. I couldnt believe it. And they didnt even charge me to boot!

Mi
Review №81

Our 2002 Ford Explorer was diagnosed with a Transfer Case issue. We were referred to Aamco by the repair shop that diagnosed the problem and they felt Aamco would be better able to serve us. We had actually used this Aamco before for another(unrelated) issue on the same vehicle.We dropped the vehicle off on a Saturday, and by Monday morning, I received a call suggesting that our tires were causing the problem, and that the Transfer Case was actually trying to engage because of a tire tread issue. They said they had seen this before, and would rather I experiment with this than spend a lot of money unnecessarily with them. At first I thought, Are you kidding me?. Aamcos diagnosis was performed free of charge, and though I was happy for that, I was skeptical that this could possibly be the solution. BUT....two new tires, and two days later, we have had no remnant issues whatsoever.Based upon a review on the internet, apparently Ford Explorers from the early 2000s have an issue with even the slightest treadwear or design differences between the front and rear tires, and will try to engage the Transfer Case if it senses a tread issue. That was the case here, as our tire installer also confirmed.My wife and I are very thankful that Aamco recommended the tire solution first, prior to spending much more money on either another Transfer Case, or a component for the Transfer Case, not to mention installation labor charges.It is refreshing to find someone you can trust when large dollar amounts are at risk, especially when you are relying on them for knowledge you dont have when you walk in the door.

Ro
Review №82

Our car broke down in Roanoke and these guys where very helpful in getting us back on the road. Great family owned business.

Gr
Review №83

Good place,. Wrtenty

Su
Review №84

My wife and I were on our way out of town with our young kids. We were towing our travel trailer headed to the beach when something went wrong with our transmission. We pulled in without an appointment and explained our situation. They took our Suburban in diagnosed the problem ordered the part and had us on our way the same day. Thanks Ryan!!

La
Review №85

My transmission was repaired at cost. Done right.

Da
Review №86

My experience with this AAMCO was TERRIBLE!!! I wouldn’t recommend them to anyone for anything!!! They charged me nearly DOUBLE their original estimate. Their employees - including the manager - were rude, surly, and insulting. EXTREMELY UNPROFESSIONAL! The station owner was almost impossible to get on the phone. And, on top of it all, I filed a police report because I believe that ~$300 worth of personal property went missing from my vehicle while it was on their lot. AVOID THEM AT ALL COSTS.

Sl
Review №87

They treated me like crap, constantly in and out having to get car re worked on. Just very rude.

Pa
Review №88

Please Im not tryna be rude but if I can help the next person I will Dont not go here I spent 1500 and my car broke down within a week I went back in there 2 tell them and the started laughing ....Im in the middle of taking them 2 Court now rudest people I have eva meet

Re
Review №89

Outstanding customer service

Ja
Review №90

Quick professional services and great staff

Ca
Review №91

I had a really specific issue with a truck i was driving, and i would have been seriously screwed with help from these guys

Tr
Review №92

It was very well, just didnt get done on time.

Ky
Review №93

Always gets the job done.

Fe
Review №94

Would recommend

Du
Review №95

Excellent people!

Ki
Review №96

They helped me a lot thanks mark!!

De
Review №97

Fixed my problem

Information
7 Photos
97 Comments
4.5 Rating
  • Address:316 Orange Ave NE, Roanoke, VA 24016, United States
  • Site:http://www.aamcoroanokeva.com/?utm_source=G&utm_medium=local&utm_campaign=google-local
  • Phone:+1 540-344-1647
Categories
  • Transmission shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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