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NYC Motorcars of Great Neck
300 Great Neck Rd, Great Neck, NY 11021, United States
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NYC Motorcars of Great Neck
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Kr
Review №1

I shopped around different places for a week and this was the place where I made my purchase. Im very pleased with the transparency of my salesman Enis. He made my experience easy and pleasant. Excellent customer care. He really took care of us from start to finish. I couldnt have asked for a better salesman or a better experience. Im very happy with my decision. Im starting 2021 with an excellent start!!

Lo
Review №2

Worked with Sam and Thomas. They literally did everything to help me get finance for my dream car. Great guys and great dealership.

Mi
Review №3

Needed to get into a pre-owned vehicle immediately and Victor and the staff made the process quick and easy. Nice selection and great staff.Much appreciated.

al
Review №4

This place is great. Great staff. Great service. Great deals. Amazing selection of cars. The salesman were very clear on every step of the buying process. I highly recommend them to anyone looking to buy a car. 5 stars isn’t enough. I give them 10 stars!!

Jo
Review №5

Very happy with my purchase. Great customer service, the staff is fun and very knoweledgable. I shopped around for a few weeks before buying due to price and conditions of cars but coming here was the best decision i made. Do not go based on some of the negative reviews, go and check them out. You will not regret it. Ask for Jose the manager and Jesus.

et
Review №6

This is the absolute worst place i have EVER been in my life i drove 3 hours to get a car and the inside was damaged the seats was horrible the previous owner had a dog so it was stretches everywhere it was a mess and its actually still on the lot a E-class 400 Mercedes coupe . The guy that owns this place was horrible , the customer service was horrible , they only had one person working because 2 employees quit that same day. Please guys do not go here and the sales guy Mike asked me for my bank statements which i NEVER heard of . I really wish i could give this place a 0 !!!

Al
Review №7

Don’t recommend. Stay away. You will be able to find a better deal elsewhere interest rates are too high whether you have good credit or not.

Go
Review №8

Shouldve read the reviews. These guys are not worth your time at all. Called on a 2016 GLE 400 that had a asking price $26999, the manager told me I had to finance with them in order to get that price. If I wanted to pay cash He stated my price would be around $40,000 before taxes and fees! I am truly surprised that these guys are even in business. These guy do not do business ethically.

Mi
Review №9

NYC Motorcars of Great Neck is the worst & I regret getting my car from that location. From the time I got the car I had a minor issue that shouldve been fixed right away & the sales guy Jesus is horrible at getting back to me, hut I eventually got the problem fixed. I had to keep asking for the manager just to get things done. For months I kept asking for a copy of my warrany & never got it. Yesterday 8/27/20 I called him because I received a contract of my warranty and didnt know what was going on, he said oh we dont deal with that company its a scam, ignore them. As Im talking to him to get more clarification he said Ill call you back & hung up on me & he never called me back. I ended up calling the location in Freeport & spoke to the finance manager and he explained why I received the warranty & I felt better. I recommend to never go to that location in Great Neck and please dont deal with Jesus he acts concerned & doesnt have a problem calling you before buying a car though just so he can get the commission and after the car is sold its hard to get in touch with him & anyone there. Theyre all phoney and unprofessional at the Great Neck location!!! 👎🏾👎🏾

co
Review №10

Angelo was a great salesman had my interest since I walked in . Showed me the vehicle I wanted to see in depth and broke down the fees incorporated with the vehicles to match my needs good experience also. The owner was also very helpful with the entire process getting me what I needed . Walked out happy

Ty
Review №11

Came to look at a car I was interested in, took the papers home for another dealer to look at and a mechanic recommended I shouldn’t buy the car the car due to being overcharged for things they shouldn’t charge me in the first place.Also read the reviews, not worth the risk for something so big like a new car. Cars aren’t detailed like they say, few scratches, dents, and damages here and there.

Ma
Review №12

They have a great selection of cars. The staff is very knowledgeable and friendly. Shauna, is a delight. She is professional, courteous and works hard to get you exactly what you are looking for. She will help you make a great selection that compliments your needs. She understands that safety and reliability is important when choosing a vehicle.

Aa
Review №13

Could not be happier!!!!!!!! Best used car dealer in Long Island. Great selection and top notch service. Thank-you Jose (sales manager) and your great team. I am in love with my certified pre-owned BMW M6

Ju
Review №14

Jesus is amazing! The whole staff seems kind and welcoming but I dealt with Jesus! My husband and I second time buyers left with an even better car than we had in mind! Lower mileage, smoother ride better everything! The process took a while but it was pretty easy and they went through all the paper works for us even obtained a nice insurance price.

Mc
Review №15

All other staff was great. They were trying to make the customers pleased and comfortable. It was just their boss (the owner). Their finance officer was attending 4-5 clients at a time and the owner was just there, chit-chatting with other people. The finance officer was dead tired and I was not able to get the car on the same day because the DMV was already closed for the registration.

Me
Review №16

NYC MOTOR CARS OF GREAT NECK will be my go to for cars every time. Their staff is very knowledgeable and provides top notch customer service. Angel and Jay ordered me the exact car with all the features that I wanted and it came in the next day. I never experienced that. Angel is the best, he worked with me to get the car that I wanted at the monthly payments that I was comfortable with. I would recommend. Thx NYC Motors

As
Review №17

I wish I could rate them 0 ZERO stars five times. This dealer is not trustworthy and is managed by thieves. They are dishonest , sneaky , and on top of that they are rude. Please listen to the real reviews which are the ones that are 1 stars , and avoid them. You will not regret it. They add on up to 10k worth of fees for cars that are not even worth the selling price. THEY DO NOT SERVICE THE VEHICLE SO PREPARE TO HAVE SOME PROBLEMS WITH YOUR VEHICLE SOONER THAN YOU EXPECT. THEY ALSO LIE ABOUT THE DAMAGE ON THE VEHICLE AS WELL AS THE MILES. PLEASE BE AWARE.

An
Review №18

I could not be happier with the deal I got. Jose the sales manager was very helpful and knew exactly what I was looking for. Great customer service and a great car.

Sa
Review №19

Had a hassle free car buying experience, got a real good car for a fair price. Shauna was great to deal with! There was absolutely no pressure in the sale. She was upfront and straight forward about the cars, which goes against all the stuff you hear about used car sales. She even allowed my mechanic to take a look at it before I bought it. If you are looking for a used car Id recommend you check Shauna out at NYC Motor Cars of Great Neck!!

Ju
Review №20

Great selection of cars, amazing prices, and last but not least the whole staff was incredible. Every single employee is extremely polite, respectful, and just all around a great group of people. Definitely recommend anybody to visit this place if you’re looking to buy a vehicle. Brian was my salesman and made the buying process as easy as possible. His professionalism and customer service was top notch. Thanks again Brian, appreciate it and will definitely recommend anybody looking for a car to visit you!

je
Review №21

I was look for about 7 months for a 4series found a million of them but theirs actually come with a warranty and the car was perfect

JI
Review №22

Well after reading these comments all i can say is thank you. i saw a car I really wanted and decided hell noooo. So much bad reviews and if these comments are really true shame on u Great Neck.

Vi
Review №23

I visited to take a look at a few vehicles, I was greeted by Shauna who listened to my wants and needs. She took the time to help me assess which vehicle was best for my daily needs, such as conserving on gas, warranty and safe for traveling.I was pleased with her knowledge and she assisted me in making a purchase on a BMW. I would recommend anyone whose unsure of purchasing cars to make a stop here. She was helpful in clarifying any doubts and help me step by step with the paperwork. All of the information is straight forward.

Je
Review №24

I have no idea how this dealer remains open. They are scammers. Please avoid them. They steal deposits they say they will return and you will never be able to get in contact with them once you tell them you do not want their vehicle and they have your money. Please do not go to this dealer if you do not want anyone spitting in your face and try to sell you a overpriced car with overpriced fees and services.

co
Review №25

I Came to this dealership because the prices are unbeatable! The sales woman Jessica helped me and as well she let me take the car for a test drive! I fell in love with the car! She than sat me down and we finished the process! I am so excited and happy with this new vehicle! I recommend you to come here and buy your car aw well ask for Jessica!

sh
Review №26

AMAZING service and knowledge of cars provided by NYC motor car. Not only was I quoted on the car instantly but the price beat everyone else! I received my car the same day and was ready to drive it all over town. They even took the time to explain the basics of the car with me and inform me of all the minor things I otherwise wouldnt have know. Would recommend NYC motor car to anyone! Love my new car!

Di
Review №27

They were amazing!! Walked in and found my car They took Great care of me made me feel like family!! Not pushy amazing staff !! Definitely referring people here!! Duane & Ken my go too guys

Ju
Review №28

I came into the dealership today. The sales woman Jessica had showed me a few cars so i can figure out what car I would like! The prices were great, she finally helped me figure out what was the best fit for me! The finance manager Kevin made the process quick ! I am now enjoying my new vehicle thanks to both of them! I recommend this dealership to whoever needs a new car! Ask for Jessica she was very sweet and kind!

Sh
Review №29

Shady dealership. Prices advertised are always lower than competitors because of hidden fees only seen in the fine print. I went in to look at two cars. Couldn’t test drive either since they were parked inside a crowded lot. Left with the number of one of the salesman. Texted him a few times. Never got a response. Why do I gotta chase a dealership to buy a car??? Don’t bother with this location or any of the other ones.

Ca
Review №30

I went brought a car an expensive car from them and 2 weeks later i got a power steering problem and it electric power steering pump that run about 2500 dollars and I went back and they send me to a half chop shop it took a while before I got to speak to them because they were avoiding me theyre the worst when it comes to customer service I will never go back and buy a car and wouldnt recommend them to anyone not even my worst enemy and if I could give them no stars I would. PS: Dont waste your time going to buy a car from them save your self a trip and go to them better off going to the official dealer where If there is problem theyll handle it!

Ch
Review №31

I recently bought a vehicle from NYC Motorcars . The vehicle was in very good condition and was reasonably priced. They also provided a friendly and very helpful service with regards to viewing and sale of the vehicle. I am HAPPY and I heartily recommend them to anyone on a budget, looking for a good quality car.

Ll
Review №32

This place is a straight scam. The advertised price does not include the ridiculous finance charges and miscellaneous fees to purchase a vehicle. I was intersted in purchasing a vehicle with cash. I was told the correct price was over $16k higher. Beware.

De
Review №33

Let me first thanks this great team, Special mention to Jose and Angelo for their amazing serviceIt is the best place to experienced buying a new car , I recommend everyone to pass by and witness yourself.Great job

al
Review №34

My wife and I just purchased a car from Angelo and concluded the deal today.I had been in before browsing as we were preparing to change our car. We found Angelo to be very professional courteous and patient and most importantly very happy with the terms of our purchase. We will return to Angelo when we are ready for another purchase.

Je
Review №35

Angelo and Jay were amazing! They helped my wife get her car with a great deal and service. Unbelievably patient and humorous!

ot
Review №36

I went there last week to see what they have in inventory, they have a pretty good selection of cars. I got a nice deal, not the best but im super excited and happy with my new car. would definitely recommend checking it out if you are shopping around.

Ja
Review №37

Wow! If I could , I would rate NYC motorcars of Great Neck 10 STARS. They were over-the-top friendly, knowledgeable , and honest. This was definitely the best car purchasing experience I have ever had. I have and will continue to recommend this dealer to any and everyone.

Aa
Review №38

Originally we just wanted to see the car, but we ended up buying it. The staffs were very friendly, courteous, polite, patient and knowledgeable. We enjoyed every step in the process. Great experience and we would highly recommend this dealership to anyone looking to buy any Ford model.

Ra
Review №39

I had a great experience buying a car here. Joe helped me with the whole purchasing process and it was warm, responsible and effective. Strongly recommended for people who are looking for their next dream car.

Ib
Review №40

Best dealership I’ve ever done business with. Joe and his team were very enthusiastic and precise in their approach. As a recent buyer, I would like to encourage everyone to use this dealership as their first choice.

Ra
Review №41

Before i even got to the buying process Bianca stayed in contact with me to find the car i actually wanted. Upon arrival was greeted with water and coffee, and the sales rep Victor and Ken was super helpful an spot on with everything. Great car great price!

Na
Review №42

Great experience!! NYC motor car made every effort to find what i was looking for and to match my budget. They delivered a new vehicle at the location that was convenient for me. Overall great hassle free experience. Thank you NYC motor car, ill be back in 36 month :-)

Ro
Review №43

I had a great experience buying my pre-owned vehicle from NYC Motor Cars of Great Neck. I am a college student so I needed something affordable and Shauna was there to help me every step of the way. She showed me a couple of cars that were all within my budget and within that week I drove off as a very happy customer. I highly recommend NYC Motor Cars of Great Neck and ask for Shauna, shell definitely get you the car you want!!

ca
Review №44

Omg I would recommend anyone to this dealership without a doubt; trust and believe that you won’t walk away without a car .. They will do any and everything in their powers just so you can drive away with a car . INCREDIBLE customer service. A BIG thank you Jesus and his MANAGER for helping my husband and I just now to drive home in our car that we just purchased there.

Ok
Review №45

I went over to check out a honda civic si the price online stated 14,990 when i got there they raised it to 16,990 and it eventually jumped to over 20,000$ i put a 500$ down payment to hold the car till my credit approved me i was promised to get a full refund if i got denied & eventually i was denied and They literally have been ignoring my phone calls wont return any of my text messages so basically they stole 500$ from me I highly recommend not shopping here they are shady and sneaky and post fake prices online to lure customers in ! Will never recommend these guys ever to anyone and me driving 3.5 hours to get there and back to get my 500$ taken from me is absolute B.S thanks NYCMotorcars of Greatneck for ripping me off

jo
Review №46

Put $1000 down on a car about 2 weeks ago didn’t get the car due to high monthly payment they still tried to work things out. After about 8 hours i was just done with the whole car buying thing so just wanted my money refunded was told it would be refunded in 48 hours still no return i been calling everyday they say they waiting for the manager to process it call back in two days call back told me the same thing idk what type of business they running but i was going to go back to get a car with more money down but after this I’m just going to look for a new dealership

Wi
Review №47

I must say, I was skeptical about coming here in the beginning because of all the negative reviews but I came to the conclusion that they must be fake. Unfortunately, I was unable to purchase a vehicle because of my budget however, I must commend these guys on the experience theyve provided. From the initial greeting, all the way to the end, I was treated like a really good friend. Even though I cannot purchase through them, I will definitely be recommending my friends and family.

Ye
Review №48

AMAZING service!!!! Every single staff memeber was very pleasant and knowledgeable. I could not have asked for better service.. They have a great selection of cars. I was able to purchase a vehicle and take it home the very same day. By the time I walked out I felt like family.. I would definitely come back :-)

Je
Review №49

This dealer made things work guys are great. Pleasure doing Bussines with them. Angelo made the process easy and made it happen. Go to these guys.

Ca
Review №50

I fell in love with the Ranger Rover sport they had here as well as the coverage that comes with the car. Got an awesome price for the car and super excited about my purchase. Farhan helped me with my purchase and experience at the dealership!! I would recommend this dealership to anyone in the New York area!

Se
Review №51

Great and personable service. Honest staffs. Good quality cars....Couldnt have asked for a better experience. I will use them again without any hesitation.

Sa
Review №52

So I went to this dealership, a little bit concerned because the car I wanted was listed at a low price but as soon as I entered, I was welcomed with open arms by salesperson Farhan. He took me out on a test drive and showed me features of the car that I didnt even know that existed. I absolutely fell in love with the car and with the prices they were willing to offer, I couldnt say no. Whole staff and management was super and made my experience a lot easier than I expected. So glad to be driving my new truck from NYC Motors

ka
Review №53

I have never experienced such an easy process to buy a car. I did not have to go to a car dealer and spend my entire day. Just a phone call to NYC moto car . They were very professional, informative, and helpful. What he promised, he delivered. His customer service was above and beyond. I would recommend The NYC motor car to everyone. I will never step foot in another dealership as long as The NYC motor car are around. Great service! A+++++

St
Review №54

PUT 1500 down ended up not taking the car.. they DID NOT give me my money back. Stay away. OWNER IS A SCAM ARTIST.Now I have to file a small claims with DOC to get my down payment back for a car that I didn’t even purchase...BOSS also said “he knows” people in great neck selling cars with water damage. Stay far away.

En
Review №55

I bought my Acura from Sebastian. Great service and price. Couldn’t ask for more. Very comfortable dealership. Owner very friendly.

ga
Review №56

Didnt think id be able to get a car because my credit isnt that high but they made it happen super nice people

Is
Review №57

Absolutely BEST experience I have ever had purchasing a new vehicle! I work about 80 hrs a week and have very little free time to spend with my family. I do NOT want to waste that time spending hours at a dealership getting aggravated while playing ridiculous games with a car salesman. My wife needed a new vehicle and a great friend of mine recommended NYC motorcars to help me out. He was able to accommodate me with a phenomenal deal quickly and conveniently during my crazy work schedule. After he found the vehicle for my wife it was delivered to her the next day and I wasted none of my time at a dealership. Seriously...you cant get anymore convenient than that! I would HIGHLY recommend The Car Guys to ANYONE the same way my best friend did to me and I will never purchase a new vehicle from anyone else! Thank you NYC motor cars ...it was a pleasure!!

L
Review №58

Worst used car dealership on LI, which is quite an achievement.The salesman are the epitome of sleazy, all the cars have something wrong with them, and they lie to you about their history.By some miracle, if you find a car that’s not beat to hell, they try and charge you $5,000+ in fees to buy it.Don’t waste time here.

Sh
Review №59

I recently reached out to The NYC motor car to get info on a 2018 Jeep Grand Cherokee. NYC motor car helped me throughout the entire process. He was always available for questions and provided clear and quick responses.

ir
Review №60

Working with The NYC motor car was finally a wonderful car shopping event. It was so easy and they were great. They took care of all of the details and delivered the car to my house. I never had to step foot in a car dealership and most likely will never do so again.

Ry
Review №61

Worst dealership ever. Rude salesman.

Mi
Review №62

Mercedes posted online at 27 995 .Went to see the car. Rims in terrible shape..2 accidents reported. Needs paint ,tune up etc.Salesman says price is 31 445 not 27995 as advertised ..admits they purposefully mislead in their adsCOMPLETE FRAUD ..NYC ATTORNEY GENERAL AND CONSUMER ADVOCATES SHOULD SHUT THEM DOWN..TOTAL FRAUDS .

As
Review №63

Wouldn’t recommend. Not upfront. Dealership gave me a run away for a car I was interest in until it was sold. Once i told them i was no longer interested in working with them, they emailed me back saying the car was still there. Just to find out that was a lie. Then I traveled out of state to their lot for another car to get told it’s not there because they didn’t want to scare me away. The car sales person Richard is constantly trying to force me to buy one of their vehicles they are desperately trying to get off there lot. 3 owners with 95k miles. There’s no straight forward answers. Don’t recommend. Save your time and money. Also they try to sell you on “warranty”. The cars aren’t the real price seen on their website or CarGurus. If it’s for 7,990 it’s really a 12Kcar. Shady dealership.

Jo
Review №64

You deserve what you get if you buy a car here. What a bunch of jokers. Oh, and check the 5 star reviews - all fake, all paid, all have one or two reviews.

Te
Review №65

THANK YOU GUYS that gave the 1 star reviews for the warning! I’ve worked too hard to be swindled outta my 4000.00 down payment. Thanks again everyone!

Ra
Review №66

Not only are the falsely advertising on multiple different websites. When you arrive at the location they throw on an extra 10k of “hidden fees” when asked to show me exactly what those fees where after they had addressed a final price. They couldn’t instead try coming back saying they could save me 800 more., complete waste of time and pretty bad service. Car was dirty inside, and oil hadn’t been changed in a long time. Not only that but found tool sockets. So someone had already tried doing work to the car. Very unhappy be very aware of these people trying to scam you.

Ri
Review №67

Due to the devious threats/ insults, I will not go into specifics. For I am in fear of my well being along with my loved ones.I purchased a “brand new” vehicle from NYC Motors of Great Neck as a gift to my newly wed. FARHUNT seemed to be an honest, credible guy and seemed like he really wanted to help. Boy was I wrong! After our honeymoon, we returned home and my wife was as happy as ever with the gift, thinking life couldn’t get any better. Well, as we drove the SUV more, we noticed certain problems that a new vehicle shouldn’t have. Including major transmission issues and electrical problems. I recall shopping for that specific SUV and thought it was very great deal considering what other competitors had been offering at the time. Questioning certain things about the vehicle as I shopped he had answers for everything. He was very persistent, even brought another associate over to conquer. Not only were they BOTH dishonest about the sale, I am now responsible for the damages/ repairs on the SUV they sold me which is well over $7500. After all this was discovered we decided it was enough. I approached RAMON about the situation and not only was I met with dishonestly again, but also vulgar threats. They were just extremely chilling, and nothing anyone would ever deserve. Me or anyone I know will NEVER shop or recommend anyone to their car lot.This is a fair warning to anyone who is looking to shop at NYC Motors of Great Neck. Please be aware of the previous experiences and service that was provided.

ca
Review №68

I enjoyed my experience and sales representative Shauna and Jesus was very helpful with the purchase of my car. Being that this was my first time purchasing a car. The car is great. I truly recommend this place to anyone looking to purchase a vechicle. Also when you go ask for Shauna or Jesus and I garunte you will walk away feeling more then satisfied

Ja
Review №69

This place is a big scam, dont waste your time buying into the b.s warranty they try to sell you, with the salesperson saying you have to buy it with all our cars. If the warranty was is in your cars then why charge a person for it. BS place

Ja
Review №70

Ive been saving up for a Mercedes Benz for a while and went to few dealerships but didnt like the prices. I came to NYC motorcars and they had a few cars that I was really interested in. Farhan, my salesperson, showed me every car and helped me with making a decision on which car I should get into. Absolutely love my C300, my dream came true and its all thanks to these guys!!

Jo
Review №71

I was looking for a BMW 650i with red interior for months. I found three that had the features I was specifically but the one NYC Motors had was the best one pricing wise. Farhan was my salesperson and treated me like a VIP client. My credit score wasnt as good as I thought itd be but that was no problem. We got the deal done to my satisfaction and I took home my beloved BMW 650i. Amazing service and staff! Will be coming back very soon to get my wife into one of their cars!!!

Ma
Review №72

Poor dealership, shady, and will take advantage of people who don’t know anything abut cars and never brought a car before , glad that wasn’t the a case with me and I was able to walk away with my $15,000 deposit and dignity.

N
Review №73

Waste of time.I called to inquire about a used car listed on the website, I asked the receptionist if she had seen the car and if it was in good condition because the website did not have photos of it, she straight up lied to me and told me yes its in great condition, we just got it a few days ago I drove 45 minutes to the dealership, turns out they dont even have the car yet, the salesman was apologetic, but the receptionist did not have the decency to apologize..Edit: I appreciate the response from the owner, but I dont think this is what happened, I had inquired specifically asking the receptionist is the vehicle in good condition, are there any bangs or dents in the car to which she replied No, the car is in great condition, it just came n a few days ago, thats why we have no pictures of it the car yetWhen the salesman confronted the receptionist about the car not being there her response was well it is listed as in stock on the website..Still waiting for a call back from the salesman about the car being in stock I will update my review if anything changes

li
Review №74

Great dealership had an amazing experience.

Ge
Review №75

This dealership is a complete scam. Called regarding a car (2016 Mercedes e350 listed at 14995 ) shown on CarGurus. After 2 days of calling asking what the out the door price would be , the woman who answered finally said the sales manager told her at least 20500 due to them certifying the car as well as prep fees etc. When I asked how they can certify the car since they arent a Mercedes dealer I was given no answer. This price did not include the normal taxes and DMV fees one would expect. This is a bait and switch operation, with completely false advertising. Dont do business with these people. Frankly after 2 days of no call backs Im not at all surprised the advertised price was completely bogus.

an
Review №76

Excellent selection of cars, great staff and warranty options. First time working With them won’t be the last. Special thanks to Shuana for her assistance with my new Rover. Highly recommended!

ar
Review №77

I enjoyed my experience and sales representative JESUS was very helpful with the purchase of my car. Being that this was my first time purchasing a car. The car is great. I truly recommend this place to anyone looking to purchase a vechicle. Also when you go ask for JESUS and I garuntee you will walk away feeling more then satisfied.

Dr
Review №78

They changed ownership.But it’s even better now.I delt with Edison in the passed, glad to see he is still there. Great man that knows his stuff.

Tr
Review №79

Amazing sales person Angelo was great as well as staff. Thanks for all your help with my dream car *****

Jo
Review №80

I bought my 2015 Mercedes Benz GLE 350 and what I loved most about this experience was a quick process. Farhan was my salesperson and he was excellent salesperson but a better friend! Great staff, great people, would recommend this dealer to anyone in the New York area!

Ma
Review №81

Came to see a car I saw on car gurus and was greeted by a very friendly young man named Carlos that was detailing the car I had an appointment to see. The good experience continued with my sales man Jesus. Buying cars is my least favorite experience but they were pleasant to deal with along with the owner who negotiated the final deal. The only thing I did not like is that the added prices were not really shared upfront but the negotiation was fair at the end. The reason for 4 stars was because they didnt have a finance person inhouse and that was inconvenient. Overall the experience good and their car inventory is very nice!! 😊 Im happy with my new car!!

Mi
Review №82

I was eager to buy a brand new car. After doing some research I came across this dealership and decided to visit them. Once I arrived and went over some of the numbers with the one particular salesman Carlos. The numbers did not match what they posted on their website so I simply walked out. I felt like I was being taken for a ride.

Pa
Review №83

Ben is Awesome ( WORLD CLASS SERVICE ) - I Bought my Audi for the third time from NYC motors of great neck , I have never had any issues , HIM AND THE CREW will stand by you no matter what !!! Buy without any worries , These ppl are family !!! Thank you Nyc motors !!! Until next time !!

Ro
Review №84

My experience at NYC MOTORS was a great car buying experience customer service was great everyone was courteous and respectful I’ll recommend anyone who is looking to buy or trade their car here I dealt with Jesus very good sales associate no regrets

Ma
Review №85

Jesus was professional. He treated my wife and I with respect, however; we had to walk away. This is not a good dealership to buy a used car, the cars are great looking, but their feeds are insulting to todays informed consumers. Its my opinion NYC MOTOR CARS violate NY Dealership code of conduct by requiring you to purchase a $2000 + vehicle Certification , which is a deceptive sales tactic to get you to buy an extended power train warranty from NIADA. NY State prohibits Used car dealers from requiring dealership putting the condition of extended warranties to buy an used car, they use deception and call it Certification. Then they add $2000 vehicle prep fees. So , the advertised price is a bait and switch deceptive sales tactic to get traffic in the door. This violates NY Consumer affairs Used car dealership code of conduct, which states that consumers can buy a car at the advertised price PLUS State sales tax, DMV registration and title fees. Charging thousands in prep fees shows NYC MOTOR CARS dishonesty and insults modern consumers and NY Dept of Consumer Affairs rules and code of conduct for used car dealerships. RUN AWAY if you value your time and money

Le
Review №86

NYC MOTOR CARS OF GREAT NECK THANK YOU SO MUCH FOR ALL YOUR HELP AND HARD WORK! HANDS DOWN THE BEST SERVICE IVE EVER RECEIVED AT A DEALERSHIP!!!!

Br
Review №87

I recently visited your location and was nicely greeted by nice happy faces I was assisted by Carlos a nice young man he got me what I needed and made sure my visit was amazing I would definitely recommend someone to go here and ask for Carlos !

To
Review №88

All the reviews about having different prices for paying cash is true! These people are total con artists and if youre paying cash, you will need to speak to the manager because of the bait and switch. They post really low prices to reel you in and pay exorbitant finance fees and charges.

Au
Review №89

Staff was very friendly, respectful and helpful. Prices are fair and they have a good inventory of clean, high demand cars!

Ro
Review №90

Most of the time , companies hate being totally honest when it comes .to giving us the best available deals .THeyll Forget to tell us about introductory discounts and blindside us with hidden fees that make their original offer sound like fools gold .wed love to give them the benefit of the doubt and assume its all in good faith .but really its hard to think that this company theyre trying their best to rip us off this finance man name kevin .so BEWARE

Ju
Review №91

One of the best car dealerships I’ve ever been too! The service was amazing and was most definately satisfied with my purchase. Carlos was very helpful and helping me find exactly what I needed without too much of a hassle. Would definately recommend!

AS
Review №92

I came to the NYC MotorCars dealership, I saw the car that i was looking for which I could not find anywhere else for a better price. I called and spoke to the sweetest receptionist, her name is Milena and she got me in contact with one of their sales person named Jesus and he was a very helpful and kind representative. He helped me find the exact vehicle i wanted for the best price, their finance manager Kevin got me approved right away . I would reconmend this this dealership to anyone looking for cars

Be
Review №93

Absolute terrible salesman. Showed no respect or willingness to come to an agreement. Had no sense of what it takes to make a deal. For anyone who wants to buy a car here, be prepared to pay for a $2000 for advertisements and another $4000 in other fees. Please stay away or your time will be wasted.

BL
Review №94

Ive been trying to get a few answers over the phone and email for weeks and nobody is responding. Ive never seen a dealership where they dont want a sale lol cause im ready to buy two $40,000 cars on spot.. on to the next i guess.

Ma
Review №95

Hands down the most fun dealership Ive ever been to!!! I came in to this dealership because they had a car that was similar to the one I was originally looking at. The pricing of the car was excellent and fits into my budget. Farhan (salesperson) was extremely helpful and made me fall in love with my 2015 Infiniti Q50. Everyone especially the Managers were extremely genuine and made my experience super easy. I definitely plan on coming back in a year so I can make a purchase and reconnect with this wonderful staff again. 5 stars hands down all the way.Id recommend this dealership to anyone!

Si
Review №96

We purchased a certified used vehicle from NYC motorcars of Great Neck. Stivin gave impeccable guidance and support from day 1. Excellent communication and professionalism. Stivin made the process seamless and we had a unique situation in that I was facilitating the transaction from the west coast. Also, excellent service, presentation, attitude from Sam the Manager. Thank you!

Jo
Review №97

Ladies and gentlemen, please avoid this dealership at all costs. Every vehicle has added fees, $1,995 down payment $1,495 certification and lastly, $995 dealer prepPlease, take your hard earned money elsewhere!!!

Ca
Review №98

Beware. Scammers here. I should have went with my gut feeling of walking out, but the price of the car was what I was looking for and I wanted to hear them out. After talking with the salesman we agreed on the price. He wants to sell me an aftermarket warranty for the same period that the current warrant still covers??? His sales pitch is good. Almost fell for it. I should have walked out at that point.I sign everything and I realize they charged $4k in vin etching and $1k doc prep fee!!! I am talking to the finance guy and he’s saying there’s nothing he can do. I was sick to my stomach. Please do yourself a favor and avoid this place! BBB is the next stop.

sc
Review №99

My good friend Edward Padilla purchased a vehicle from this place 3/27/19 they took him for an extra $3995 for a program called etch. This is unexceptable. I’m retried from law-enforcement after serving for 25 years .This is not the correct way to do business,

Fl
Review №100

They claim to have great internet pricing but be very cautious, not legit nor trust worthy. False advertising and hidden fine prints especially when it came down to a third party you had no knowledge of. They were rude and unprofessional as well. They should of at least showed some sort of courtesy to make you feel that they were on your side but they certainly showed their true character.

Information
31 Photos
100 Comments
3 Rating
  • Address:300 Great Neck Rd, Great Neck, NY 11021, United States
  • Site:http://www.nycmotorcarsofgreatneck.com/
  • Phone:+1 516-570-9800
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
Working hours
  • Monday:11AM–5AM
  • Tuesday:11AM–5PM
  • Wednesday:11AM–5PM
  • Thursday:11AM–5PM
  • Friday:11AM–5PM
  • Saturday:11AM–5PM
  • Sunday:11AM–5PM
Offerings
  • Oil change:Yes
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