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Illinois Cell Phone Repair
1911 W Golf Rd, Schaumburg, IL 60194, United States
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Illinois Cell Phone Repair
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Ji
Review №1

Great customer service, product knowledge and professional expertise on phone repairs. I had my daughters iPhone 11 cracked screen repaired with them. The gentleman named Jesse really helped me out. Thank you so much. I highly recommend on checking them out.

Ti
Review №2

My son breaks more phones than anyone I know. Its almost becoming a talent. Weve been coming to Illinois cell phone repair for the last 4 repairs and definitely wont go anywhere else. They have fair price, super quick service and are lovely to deal with. Highly recommend these guys for all cell phone repairs.

Ba
Review №3

I went in on a Saturday afternoon to replace the battery on my iphone 8. I had my iPhone for a little over two years and the battery drained really quickly. Most of the time battery didnt last an hour. Jesse was very helpful and informative. He was able to replace the battery in 45 minutes and check it was functioning properly and he explained to me how i should treat my phone in order to get the most out of the battery life. I would definitely come here for all phone troubles and phone accessories at a reasonable price.

Ro
Review №4

Great friendly service and great price. I was having some battery issues with my iPhone 8 which was less 2 years old. I took it to the Apple store to replace the battery but they wouldnt repair it because it apparently had water damage, which had never been an issue. So I brought to these guys no expectations, thinking I would have to replace the phone. They were able to replace the battery within an hour and they gave me a discount on a screen protector. These guys are amazing. I recommend this place for all cell phone repairs.

Jo
Review №5

Lost 6 month(40 gigs) worth of current information on my phone while paid these professionals to move all info from my other older phone with brocken screen to the one that Ive been useing now. All documents, pictures, contacts are gone.

Ka
Review №6

Unfortunately terrible work. Replaced S9 plus screen for $257. Service was quick but after a few days we noticed that the screen used is not an original fit. The phone was not operating smoothly. After a few weeks, this is what the phone looks like (see below) . Now Im out of the state with a useless phone and loss of over 200 dollars. Photo shows currently what screen looks like. They said they do not have record but see attached photo for evidence. $257 dollars thrown down the drain and then they lie and pretend they didnt help us. We even had breakfast at Jojos next to as they repaired it. We are not in state customers and trusted this place unfortunately. We are not in any position to bring it back. They simply should refund the money for terrible work and an non OEM screen.

To
Review №7

I didnt actually go in here but Im sure theyre good. Phone repair is hard to mess up

Te
Review №8

Always great service and very helpful.

Sh
Review №9

Phone battery was replaced in a very reasonable amount of time. They are ordering an iPad case, without any pressure if it doesnt fit my needs. Very pleasant to deal with. So far, so good!

Am
Review №10

They place is amazing. Had an issue charging my samsung galaxy 8 they were able to replace it within an hour. I would high recommend.

La
Review №11

Amazing service! I went in for a battery replacement on my Samsung Galaxy. They replaced the battery in 45 minutes and phone holds charge great again. I would highly recommend.

Me
Review №12

Highly recommend place for cell phone, computer and tablets.This is my third visit to Illinois cell phone repair. These guys are highly skilled. Not to mention prices are very reasonable.

Ja
Review №13

I will recommend this place to everyone I know and meet. I took my phone to another repair shop only to receive the worst service imaginable. The previous shop told me my phone would take one week to repair only to keep my phone for two weeks and give it back to me still broken! I came to this location in hopes they could work some magic on my phone. Not only did they fix my phone in less than 1 hour but they also showed me how the other shop messed up!!! I was missing the front facing camera, a plastic piece to keep my phone from over heating was missing, AND the camera flash! The service was amazing. They took the time to teach me about my phone. They were so helpful and I felt assured after leaving. I thank them for fixing my phone screen and solving all the other problems it had. THANK YOU!!! And if you need a reliable, trusted phone repair shop, you NEED to use this location.

LE
Review №14

Fidel and Jessie were great . My cellphone screen was shattered after I accidentally dropped it and they fixed it for less than an hour. Most importantly, they are the experts with quality service. The price is very reasonable too. They are very personable and awesome. Thanks again Jessie and Fidel , you are highly recommended.

An
Review №15

Miracle workers! My Nexus 5 was stuck on reboot loop, after doing my own research found out I need a new power button. My friend recommended Illinois cell phone repair. They were able to replace the button within an hour and the phone is good as new. Data on the phone was really important that wasnt backed up. Great work I highly recommend thank you guys!

Jo
Review №16

I cant say enough about these guys, they have saved me lots of money over the years. Years ago they saved my life by fixing my phone that I had dropped in water and my phone just stopped turning on. I was thinking I lost all of my photos and numbers but these guys got it to power on and all of my important info was saved. These guys know what they are doing , between my employees and kids something is always broken. From phones and iPads, I only trust these guys with all the repairs. They are always very upfront and honest with everything and prices are very reasonable. I dont have to worry about leaving my phone for days. They get it done while I wait or get coffee from my favorite coffee house next door.I been wanting to leave a review from a long time and finally I made time to write something. Thank you guys for another great repair. Fidel and Jesse are always very helpful.If you want great honest service this the place where you should go!

Da
Review №17

Excellent service!! My iPhone 6 stopped working, I went to apple store they said The phone cant be fixed, I have to buy a new phone. My iPhone hadnt been backed up since I came back from a trip. I didnt want to lose my pictures, contacts and notes. My friend told me about this shop, they were able to fix my phone in few hours. They are very professional and friendly. I would recommend Illinois cell phone repair to anyone I know.Thank you for saving my phone and money buying a new phone. You will always have my business.

Re
Review №18

Excellent all around. They replaced back, and battery on my sons samsung Galaxy s8 in under 45 minutes. I highly recommend this place.

Ja
Review №19

I had my phones, ipad and Dell laptop fixed here.One stop shop . Great service and reasonable price.I highly recommend Illinois cell phone repair.

XS
Review №20

My Samsung Galaxy S5 charging port finally bit the dust. Of the places I called for repair, the guy at Illinois Cell Phone Repair said he could do it even though its a very tricky process. He did a great job fixing it.

Av
Review №21

Excellent well equipped and honest cell phone repair shop. Ive brought several phones and tablets here for repair. Great to work with, knowledgeable and great value. Theyve kept all my devices working whether broken screen, charging port or software issue.

Ru
Review №22

Great service always!!

Jo
Review №23

Went in with an issue with my phone and the guy there was very knowledgeable, honest and upfront about my issue letting me know what my options are and didnt try to take advantage of me or my situation which he could easily have done. I wish more people would be as polite and amiable.

Ga
Review №24

Fantastic service! I had a problem with LG V10 not changing and phone was getting really hot when plugged. Fidel diagnose the problem and replace the charging port. Phone is working like new again. Price was very fair and fixed the phone very quick. I recommend them to anyone needing cell phone repair.

Is
Review №25

These guys came highly recommended from AT&T store. My Nexus 5 was plagued with the power button defect that was becoming more and more apparent as this device ages. The phone would randomly turn off, sometimes it would act as if the power button had been pressed showing the turn off screen and other related issues before it finally quit for good. They were able to diagnosed the problem, it was the power button. This repair involved removing the old power button and soldering new one. The phone is works perfect again. The information on the phone was really important to me. I am extremely happy. Thank you!Highly recommended.

Ch
Review №26

Amazing, great people and excellent, fast service ! Very friendly staff, so the Owner - Jesse was very accommodating and helpful. I had few phones and an I-Pad screens replaced there, this and last year. Jesse has been working with me each and every time and was super nice and very Customer Service orientated. It took him only 20 minute to replace a cracked screen on my Samsung S4 and it took him less then an hour to replace a screen on my I-Pad. They have the best prices around and the repair time is usually less than 1 hour. What is important for you they keep all the parts in stock, so regardless of your service provider they will have a right screen for your phone or tablet. Illinois Cell Phone Repair in Schaumburg IL is really the best place for your broken device !

Ha
Review №27

Great place. Ive used these guys for personal and business purposes. On all occasions Ive always taken care of. This him I had an issue with my iPhone battery got it fixed in about 45 minutes. The staff are knowledgeable, courteous and efficient with repairs. Highly recommended.

Mi
Review №28

I went in there today to get my iPhone screen repaired. The service was great and fast. They did great job fixing my phone I got phone back within 30 minutes. I would highly recommend this place to anyone for cell phone repairs.

Ji
Review №29

Very quick repair while we waited. Very courteous. Have been here before and will come again if the kids keep breaking their phones. Would recommend to others based on my experience.

Da
Review №30

Fantastic service! Samsung galaxy S6 charging port was broken. Called around no one would touch it because the screen has to be removed to replace the charging port. These guys replace the port without breaking the screen same day service, fairly price. Works great I highly recommend.

Ma
Review №31

Thank goodness they were open on Memorial Day (till 3pm). Asked for a quote and got a quick answer. Fabulous and timely service. Will be recommending to local friends! Thanks, IL Cell Phone Repair!!

Je
Review №32

I had a great experience! I broke the LCD screen on my Samsung Galaxy Note 5. I was leaving out of town for holidays. I called all over the place for reasonable price and fast repair, most of the places didnt have the screen in stock, price was too high or I had to leave the phone for few days. I called Illinois Cell Phone Repair they had the new screen in stock and they can replace the screen in an hour. I brought in my phone and waited for it, I had my phone back in less than an hour, it looks and works like brand new phone. Im glad I dont have to be without my phone on vacation. The cost was extremely reasonable and the service was super fast.Satisfied customer!

Ch
Review №33

Had damaged the charging and microphone on my galaxy s6. Replaced the part and cleaned up the phone much quicker and much cheaper than if I had sent it to samsung. Even loaned us a phone for free so we could still communicate. Took only 3 days. Excellent service.

DP
Review №34

No one else could do the job the same day OR they had to send it away for 2 days....but this place fixed my phone in less than one hour!Thanks guys! It was worth the drive from Aurora.

Ja
Review №35

Great and fast customer service. I had my LG G5 screen replaced here. Phone works like brand new again. I highly recommend Illinois cell phone repair.

Pe
Review №36

The gentleman, Jesse, working there gave us quick and reliable service. He replaced my screen in under 30 minutes and was very comfortable to talk to. All around great service and atmosphere.

da
Review №37

This could not been easier for me! I broke the charging port on my Samsung galaxy. I called a number of places and only these guys said they could accommodate my repair today. Well the repair took like an hour and the cost was very reasonable. Illinois cell phone repair certainly earned my repeat business.

ni
Review №38

Very knowledgeable staff. I cracked a screen on my Microsoft surface pro and the screen was unresponsive. They ordered the replacement screen and was repaired in timely manner and tablet works and looks like new again.

di
Review №39

Great experience. I had two phones with different problems, my LG G2 had a battery was swollen i couldnt close the back cover from bottom and wasnt holding the charge. HTC M8 had a software issue. They fixed both phones saved me a lot of money buying new ones. Great customer service highly recommend!.

Is
Review №40

Fast quick service at affordable rates. Heard about this place through friends and the other day I decided to give this place a shot since I dropped my iPhone 6 and the screen broke. Couldnt be happier. My phone looks brand new. Highly recommend this place.

Vi
Review №41

Great service. Cracked the back on my new Samsung Galaxy s7 edge, they were able to replace it in 20 minutes. Great work, fair price and fast service. I definitely recommend Illinois cell phone repair.

Ja
Review №42

These guys are excellent. very professional and very knowledgeable. I got my cracked screen repaired for LG Nexus 5 for very good price.

ke
Review №43

These guys are great and very honest. My Samsung galaxy was constantly bootlooping. After a quick diagnostic. Jesse said that I need a new power button. They were able to install the new power button in an hour for very reasonable price. Im so happy that my cell phone is repaired saved all My data and is as good as new. I highly recommend Illinois Cell phone repair.

Am
Review №44

Always great service and so helpful I love this place. I had a water damage Samsung Galaxy they were able to transfer all my data to new phone. They went above and beyond to fix my problem. Completely satisfied customer.

Br
Review №45

Very helpful, professional and great pricing. My Samsung Galaxy had broken Screen couldnt see anything they were able to replace the screen is 45 minutes.

Co
Review №46

Fast service and good quality. The price was good and they were friendly. Didnt have any issues with repairing my phone.

Hi
Review №47

Great repair job on my son’s iPhone - so quick and professional!!

Te
Review №48

Ive had 2 iPhone screens repaired here. Fast, convenient..had a good experience both times. Nice people.

Ev
Review №49

The screen on my IPhone 5s was completely broken. They were able to replace the screen in less than 30 mins. My phone looks brand new. The service was very efficient and courteous.

Se
Review №50

This folks are fabulous. Very prompt and they know the stuff. 2 times i brought my iPhone and they fixed the issue in 30min with reasonable charge.

Al
Review №51

Very fast, friendly, and reasonably priced services. Definitely coming back here if I have any phone repair needs.

St
Review №52

Im a returned customer. These people do a great job repairing/saving our damaged I phones. Prices are very affordable with a very quick service! Repairs done within an hour, that cant be beat!

De
Review №53

I will highly recommend Illinois Cell Phone Repair, Truly honest and great service broke the LCD screen on my HP Pavilion g series they were able to fix the laptop screen timely and fairly price. ill definitely be back! Thank You!

Xa
Review №54

Amazing service! My phone cracked and the repair was quick and cost less than going through my insurance plan. Excellent customer service as well.

Ca
Review №55

They were so kind and able to help me. I completely shuddered my phone and everything was expensive to fix my phone until I found this store. Very kind, wonderful people.

Pe
Review №56

Amazing service! Replaced my Samsung galaxys battery works like brand new again.I highly recommend it.

Mi
Review №57

I took my iPad Air to get the screen replaced. Did a fine job replacing the screen on my iPad for advertised price with no extras and no hassle. The new screen works great, very good workmanship.Highly recommended

Le
Review №58

Great, fast repair. I wasnt expecting my phone to turn back on again in the first place as I ran my car over it backing out my garage this morning. Thanks to verizon, they referred me here. I was really concerned about my contacts in the phone.And my phone is not only working but also looking better than before. Thanks you. Outstanding,fast repair.

Da
Review №59

The best customer service experience i had in such a long time. I bought a cell phone from these guys got great deal and phone works great.

Ma
Review №60

I dropped my phone face down in on the side walk, this thing was shattered beyond believe, I took it in expecting them to tell me to call insurance because it was a goner! But they fixed my iPhone screen, cheaper then it would have costed me to use my insurance! For this I am grateful! Great service and professional Thank you!

jo
Review №61

Return customer, been coming here for years. These guys always help me out with smile and best service. If you need anything with your phone or tablet this is the place.

Ra
Review №62

I came into fix my I phone and they were able to fix it less than half an hour with a smile on their face. Great customer service.

El
Review №63

Cant tell anything good...... I went there to got my iPhone unlocked. I was told that I have two options. Expedited service 4-5 $145 days or standard 5-10 $125. I paid $145 for expedited service. After 9 days I called them and I was told that sorry there is delay, which we cant control so I told them that I want $20 which I paid for expedited service back. And they told me, sorry we cant give you anything back its not our fault its delay, and also they told me that they dont know how long it will take.So never again this location.....stay tuned.....I will let you know what will happen in next few days or weeks.

Ok
Review №64

Jessie did a great job. It took him only 30 minutes to replace the screen. I highly recommend!

Me
Review №65

I had a very pleasant experience at this repair shopSpencer was very knowledgeable regarding my phone.Jesse is awesome!

Ra
Review №66

They fixed my iPhone glass and sold a tempered glass on top of it saying it will give extra protection if the phone falls down. But that glass started peeling off and a dot formed on the LCD THEY REPLACED. When I go back that guy at the shop is saying I dropped the phone and not being honest about it. He implies that I am plain lying and asks me to talk to the owner/manager, he will come tomorrow.Never trust these guys about tempered glass and their work.

bi
Review №67

Service was very good and Spencer really helped us out with our phone issue pretty quickly.. would definitely recommend.

ka
Review №68

My phone didnt even work and now it work like a charm

St
Review №69

Called to get a quote ona s8+ and i got hung up on. Plus got quoted 300$ just to fix the screen. Do not recommend.

kr
Review №70

I need my phone to work and dropped. With a cracked screen and lines running down the side I called for a quote. The gentleman who answered the phone quoted me and informed me that the line problem was different then just a broken screen. When I dropped the phone off another gentleman promised quick work and a fixed phone. 30 minutes and Ive got a new screen, an unbroken bank account and a smile on my face. I live in lake in the hills and will bringing all my phones here when they need fixing.

Sr
Review №71

Good guys. Excellent service. Repaired my Samsung S5s LCD in 40 min. Very satisfied

Ra
Review №72

Amazing service! They replace the charging port on my Samsung Galaxy note 4. Fast and profesional service at reasonable price. Im glad I dont have to buy New phone.Bravo!!

Ro
Review №73

Great, same day service! They were very upfront with cost and uncertainty of fixing water damage. Very happy to leave with a working phone! Thanks!

Sr
Review №74

The service was really fast. And the process was very simple. The employees are really nice.

Sl
Review №75

Fast service. Nice people to deal with,knowledgeable. Great place to fix phones. Thank you guys!!!!

In
Review №76

Great place the guys were awesome went in there during lunch my note wasnt charging they checked the phone found charging port was bad only had a 1/2 hour left for lunch they repaired it and i was back to work at Carmax very professional would recommend them to everyone.

Iv
Review №77

Great service... Very knowledgeable sales reps. Prices are also reasonable.

Ra
Review №78

It was an amazing experience with Fidel. He was very responsive and fixed the screen in just 5 minutes. Looking forward to visit him in future if I need.

Da
Review №79

The customer service is outstanding! Rapid repairs, quality workmanship! I highly recommend Illinois Cell Phone Repair!

ru
Review №80

These guys are excellent, very professional and very knowledgeable. I stupidly sat on my Samsung note 4 and spiderwebbed LCD pretty badly. I googled and found IL cell phone repair, the turnaround time was unbelievable 40 minutes and done! They Saved me a lot of time and trouble going through insurance. Im glad I got the phone fixed so I didnt lose all my pictures that I didnt back up.They even made me promise to not carry my phone in my back pocket ever again and I wont!I will be recommending these guys to friends and will always bring my business to them.

Li
Review №81

They were so so nice and very helpful! If anything happened to my phone again, I would totally come back and or highly recommend them.

Ti
Review №82

So glad these folks are local. I have had to use their services a couple times over the last few years for iphone service (broken screen, speaker phone issues).Service is prompt, prices are fair, and he know what he is doing.I highly recommend!

Ca
Review №83

Great service got a new battery for iPhone 5 its was done in 20 minutes. Highly recommend

Br
Review №84

Replaced my iPad and iPhone screen super quick as a walk in, kinda amazed how fast they were!

La
Review №85

Amazing service!!! I called a ton of places and this was the only one that had what I was looking for. I would highly recommend!

Ha
Review №86

Quick service and support while in the area from out of town. Friendly and very helpful.

Al
Review №87

Fantastic service at a fair price. I shattered my iPhone screen and digitizer...brought it in and I was good to go in 30 min with my phone looking and working as good as new. Thanks!

Lu
Review №88

The worst custumer service. They replaced the screen on my phone and as soon as I left the store, I noticed that the bottom of my screen wasnt working. I turned back right away and they closed the store. Later on, that same day, I noticed that the screen cracked on the top without dropping it or any other reason. I called the store next day they told me that the owner is not going to be there. I left a note for him. Then I went in the store when he was there and told him what was going on. He refused to replace the cracked screen and he keep saying its not his fault. So, who is at fault? He is the one who installed the screen improperly. I told him I want a refund, and he didnt even want me to have the cracked screen he took my phone and put a broken screen on it that you cant even use your phone! So this was worse than my cracked screen! I hardly conviced him to put a screen that actually works! After that he had an attitude with me and he was rude! Now the screen they put is worse than mine and it has line on it. I wouldnt go there or at any of their places since they dont know how to keep their customers.

To
Review №89

Left my phone better then when i got it new this guy is a true professional explained everything he was ganna do to my phone and fixed it well definitely taking all my phones to him

Pa
Review №90

Fast, easy, and they did exactly what they promised. My phone had its lcd screen replaced in 20 minutes. Thanks, guys!

Fa
Review №91

Amazing and quick service Great prices A+

La
Review №92

My iPhone 6s screen was completely shattered, until Illinois Cell Phone Repair replaced my screen within 30 minutes. I will definitely recommend them to everyone with any phone repairs.

Er
Review №93

Cracked my screen at work, brought here and fixed it super fast, and great work. highly recommend.

Ep
Review №94

It was a great and quick experience! Cheaper than alternatives, great overall!

He
Review №95

Great service bought a phone from here works great.

Li
Review №96

It was my wedding week and with all the panic and last minute errands, I dropped my phone 6. It was terrible as I couldnt see a thing my screen was completely black. This couldnt have happened during the most important week of my life! I was distraught because now I had no way of communicating with my vendors and vice versa. I googled online and found il phone repair and immediately went without calling the technician was so nice and reassured me that he could fix my phone and nothing would be lost. After a half hour my phone was returned to me good as new. I couldnt have been happier! Thank you!

St
Review №97

Great service at this location. Broken my lcd screen on Samsung mega, they were able to replace the screen in 30 minutes phone was good as new. Friendly and professional service at reasonable price. Highly recommend illionis cell phone repair.

H
Review №98

Excellent customer serviceTo start they werent my first stop, I had stopped by two neighboring competitors in hopes to reviving my spouses iphone 6+It died while charging and never restarted, after a brief explanation the two prior competitors attempted to get it fixed but couldnt even turn it on, Illinois cell phone repair (ICPR) through the same process also attempted it and they got the phone to power on but it wouldnt reboot. they informed me the repair could be one of many things but if I was willing to wait 30 minutes I can get an accurate quote and time frame. Well the phone sadly cant be repaired the same day there is hope that it can be revived within a reasonable amount given they take it in for a few days and Ill will be notified if its useable or not.Whatever the outcome will be I am extremely satisfied in their customer service and knowledge, while others turn you down, ICPR gives you hope.I will be returning for future services.

Pa
Review №99

Great and fast service!!! Dont look any other places. just stop there :)

co
Review №100

Great customer service! Got me in and out to beat traffic! If you ever have any problems with your phone....... COME HERE!

Information
39 Photos
100 Comments
4.8 Rating
  • Address:1911 W Golf Rd, Schaumburg, IL 60194, United States
  • Site:http://www.ilcellphonerepair.com/
  • Phone:+1 847-519-0603
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–4PM
  • Wednesday:12:30–4PM
  • Thursday:10AM–4PM
  • Friday:10AM–4PM
  • Saturday:10AM–4PM
  • Sunday:10AM–4PM
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