I just purchased a brand-new, high-end Apple iMac 2020 (and yes, its fabulous :) from the good folks at Expercom. An Apple Insider review of the new iMac lineup tipped me off to their existence, with a coupon code good for a 6% (approx.) discount. Who could resist an offer like that? I couldnt. I mean, Apple rarely - if ever - discounts their hardware, AFAIK.One benefit of using Expercom is that they can configure (& test) your Mac with additional memory (in models that can be upgraded, of course) for about *1/3* the cost of the (breathtaking) prices Apple charges for OEM RAM. The savings on memory alone can add up to some serious change ($750 in my case). Typically I upgrade RAM myself, but this was cheaper and easier than DIY. Expercoms shipping rates are very reasonable (low, even), too, and I also got a big discount on AppleCare+. Sweet!Since my system was customized both with more RAM and with a VESA mounting bracket (which must be installed when the system is built in China), I ended up having several telephone interactions with Expercoms excellent Ogden, Utah-based customer support staff. Each time I called, I was quickly connected with a live person (and not some interminable menu tree) who was able to efficiently respond to any requests or questions I had. Expercoms systems give them detailed insight into where your Mac is in the manufacturing and shipping pipeline, so I always knew the status of my system. I ended up receiving my new iMac ahead of the estimated delivery date, about 16 days after placing my order. It wouldnt have been any faster had I ordered the system directly from Apple... just way more expensive!Ill definitely be doing business with Expercom in the future, and can confidently recommend them to anyone whos in the market for a new (or pre-owned) Mac... as well as iPhone, other Apple products, software, service (both in- and out-of-warranty), support, data recovery, etc. In short, Expercom provides products and a personalized customer experience thats almost indistinguishable from dealing with Apple itself. First-rate all the way.