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Trusted Imports
4755 Nevso Dr, Las Vegas, NV 89103, United States
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Trusted Imports
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Bi
Review №1

Finally sat down to give a review and I can see why they get 5 stars. Very friendly and straightforward. Had a bad wheel bearing on my Toyota Highlander and not only were they much lower than the dealership but it ended up being less than what I was quoted. Good job Andrew and his crew. Trusted is the key word here, not just B.S.

Tr
Review №2

I read all the reviews and theyre legit. I stopped by and spoke to Andrew about my 2016 Toyota Camry feeling like its going to stall and that my MAS probably needing cleaning. He didnt charge me a Diagnostic Fee and looked at it and repaired the car without adding the repairs and Diagnostic Fees too like most places do. Honest guys here and that is few and far between today.

Ga
Review №3

They fixed my Lexus up perfectly. The mechanics who work here are awesome. Really helpful & honest.

K
Review №4

I made an appointment to take my Lexus in for a vibration problem.A quick diagnosis was done and it was determined I needed my rotars turned.The work was done for a very economical price.The owner Andrew, is a very friendly and open person. I felt he treated me with care and respect.Great customer service as well...something thats really disappearing these days.If you have want quality work done at a reasonable and economical price....this is the place!

Wi
Review №5

My father first discovered Trusted Imports when he had a belt break while in town from San Diego. Since they generally do not visit a dealership while home, they found the closest to the spot, and had the truck brought to Andrew at Trusted Imports. He was quick, efficient, great price, and got them back on the road to home quickly. I now bring my Lexus and Toyota there for normal maintenance, and they treat everyone with great respect and care. They will not work on something just for fun. And every repair is explained and double checked. I will be coming here as long as they will see me (first experience was 2021).

Gr
Review №6

This is the best shop I have found after living in Las Vegas for 30 years. Andrew is a pleasure to do business with and is an true expert at diagnostics and repair. Each repair that he and his team has done on my cars over the years, both major or minor, was done correctly and on time. After personally working on cars for most of my life, I have found his judgment and opinions to always be spot on and, most importantly, trustworthy. You will be happy you found him.

Ma
Review №7

Had a check engine light problem for my catalytic converter they fixed it asap at a good price on my Lexus

Da
Review №8

The best mechanic Ive ever had the pleasure of working with. Andrew is super honest and gets the job done right the first time. Theres a reason this place has nothing but 5 star reviews. Absolutely excellent service and quality comes out of this shop.

Ra
Review №9

BLUF: If you’re looking for an HONEST mechanic that will actually refuse taking your money if he sees that a repair doesn’t have to be done, Andrew and the team are the people you need. Definitely going to be their repeat customer!I just got my car maintained at their shop this morning for the second time. I came back because I’ve never met such an honest mechanic until I met Andrew.When I purchased a used car and took it in on an initial visit, my car was due for a 95K mi service. Instead of charging me for ALL the services that would fall under a 95K check by default, he and his team inspected all the parts and was honest to let me know that some of the parts didn’t need to be replaced due to the parts looking fairly new. This saved me a lot of money!I came again in today and received the same honest treatment. Definitely enjoyed chatting with him and spending time in the shop while my car was being maintained. The car runs strong and I’m a very content customer.Thanks Andrew and the team for being transparent, honest, and putting the customer’s needs first! 😀

Ch
Review №10

Andrew and his crew are stand up guys.I appreciate their honest work and Andrews profesional opinion on my 4 Runner. In his words they arent the cheapest mechanics out there nor do they have dealership prices. But I believe that little extra you do pay will go towards the peace of mind you get with servicing your vehicle here. Ill definitely be back for whatever maintenance needs. Thanks you guys!

Ta
Review №11

Andrew is friendly, quick, and takes pride in all his work. He holds his employees to high standards and takes care of his customers!

An
Review №12

Great customer service! Honest and didnt waste time... I recommend Trusted Imports!

Ta
Review №13

I highly recommend this wonderful shop! I am so grateful my friend told me about Trusted Imports. The service is undoubtedly the best Ive ever known when it comes to cars and customer care. They pride themselves on honesty and not taking advantage of their customers - they take the time to look over the vehicle, educate you on whats going on, then help you prioritize what needs to be done. Prices are definitely fair and I know exactly where Ill be taking my vehicle any time it needs service - definitely worth the drive across town for me!

ja
Review №14

They took good care of me and didnt do any unnecessary work. They were very good at focusing on the why to the problem. I took my 2010 hybrid Lexus to them

jo
Review №15

Andrew. is hands down the best. mechanic I have EVER had the pleasure of employing. I had an extremely time sensitive repair that needed to get done. Not only did Andrew order parts and pull strings to get it done same day, when things went wrong in trying to get the parts, he took extra time out of his day by staying 4 hours late to fix my AC, and personally went and got the correct part when things went wrong. I dont think Ill ever go to a different mechanic. He is the best around and you cant ask for a better mechanic or a more upstanding, hardworking, dedicated individual. I would rat 11/5 if I could

Ka
Review №16

Have a 2006 4runner that was making some noise while driving. Made an appointment and the car was inspected the same day that I took it in. It was a quick diagnosis and unfortunately the 4runner needed some repairs that could have exceeded the value of the car. Andrew was kind enough to not charge me for the inspection. Ill be buying another toyota/lexus so that way if i have any problems i can take it to him because i know i can trust him.

Ke
Review №17

Andrew is great to work with and will be honest if something can wait to be replaced. Its nice to find trustworthy small town service in a big city!They have an air conditioned waiting room as well and only a short walk from coffee shops when wed rather wait somewhere else!

Th
Review №18

Andrew looks like Dr. Strange from Marvel. He also does one helluva job!!G.O.A.T 🐐

Ed
Review №19

If you drive a Toyota or Lexus this is the shop for you. Get your services here. This is the most reasonable and honest shop Ive ever been to, Ive done my research.About to take my Tacoma here for a lift install, my second visit to Trusted Imports. I would recommend this shop to ANYONE.

Ad
Review №20

Fantastic shop! I wont take my Lexus elsewhere. Knowledgeable, professional and most importantly honest.

Cr
Review №21

Andrew and his team are the best. Dont take your Toyota or Lexus to dealers and pay more for inferior service and skill levels! My Avalon was misdiagnosed by TWO dealers, but Andrew and team found the problem in minutes.

Ca
Review №22

Andrew is legit. Hes professional and trustworthy. I would recommend you to give his shop a try if you need to fix your Lexus , Toyota , Honda or Acura. His shop can be busy at time but its well worth it.

Ma
Review №23

I was on a month long trip and needed brakes on my Toyota Tundra. After looking at the lackluster reviews of Toyota dealer service shops around I found Trusted Imports. Went in early the next morning and was immediately impressed. Andrew took the time to to show me what was going on with the brakes and diagnosed a secondary problem I hadn’t been able to pinpoint (wheel bearing), again taking the time to show me the issue and explain the specifics. He quoted me total prices upfront-which were roughly half of what I would have paid at a Toyota dealer for the same parts and work and done the same day! I normally won’t have my Toyota’s serviced anywhere but at a Toyota dealer, but after my experience I’d rather come here! If you’re passing through Vegas and own a Toyota or Honda product this is the place to go! Thanks Andrew!

Ro
Review №24

Probably the most professional auto repair business I have done business with in LasVegas.Top quality service at reasonable pricing.

Co
Review №25

Brought my 16 year old Daughter’s car to these guys, Toyota Corolla with over 100K miles on it. Andrew and Bobby were amazing. They made sure the car was running perfectly, fixed the breaks and went through the entire car with detail. I am happy to know that my daughter’s car is safe when she is in it, Gave me and wife a great peace of mind. Would recommend these mechanics to everybody!! Great job and prices are much more reasonable than chains and dealerships! Thanks Andrew!!!

Le
Review №26

These guys are 100% Honest. The work is always on point. Finally found my go too mechanics even tho they are across town from me its always worth the drive to have them work on my cars.

Mi
Review №27

Best mechanic in Vegas hands down. Andrew has been servicing my 2005 Scion tc since I got it 14 years ago. Dude is an absolute genius when it comes to cars. Prices are very affordable as well.

Mi
Review №28

Absolutely the best shop in Vegas. I had some problems with my Toyota Sequoia and they took care of it and me!! Highly recommend!! I will never take my car to anyone else!! If you are looking for a honest mechanic who does amazing work and treats you right this is the place!! Do yourself a favor and dont go anywhere else. You guys have a customer for life!!

Pa
Review №29

I never have done any business with Trusted Imports but after reading some reviews I called Andrew after my car vibrated severely and had steering wheel wobble ,and pulled to the right , and was very unstable , fully expecting a major front end repair , before he would make an appointment he asked me to describe the problem in detail over the phone . After spending his time evaluating the symptoms he suggested a tire belt had become separated and advised me to take it to a tire shop first . It turns out all tires had separated belts inside that could not be seen . I replaced the tires and the car drives like new . This guy is amazing . I’m taking my car to him from now on for everything ! Thank You Andrew !

Za
Review №30

When I left the shop after having had my obnoxiously loud muffler replaced I got happy tears in my eyes. My car now runs smooth and quiet, it feels like new! Andrew is honest, straight up with you, and offers affordable prices. That is what keep a customer like me coming back. A bunch of thank you to Andrew, and my warmest recommendations to anyone looking for an excellent mechanic!

Od
Review №31

Andrew is amazing! Brought my Honda odyssey in because the a/c went out. He was very prompt on getting my vehicle in and had the problem diagnosed very quick. It is now blowing ice cold and working perfect!

Pe
Review №32

I was in town visiting from northern Cal when It was determined that I needed a new fan belt and belt tensioner. I found these guys on the internet. Called them in the morning told them my Dilemma. They told me they would help me out and they did more than that. They got the parts installed and got me back on the road before they closed that same day! On top of that it was a very reasonable price. These guys come highly recommended from me. Not to mention they are nice guys and trustworthy!

Ja
Review №33

I called and spoke with Andrew because my Lexus SUV’s headlights kept flickering on and off. Right away he knew what the problem was and offered me to bring it right in. The prices are reasonable. The Customer service was Great! The speed of service was amazing! I’m new to Vegas and I will most definitely be making this the only place I ever take my car too. Thanks Trusted Imports!

Ty
Review №34

Edit: Over a year later and Im still frequently impressed with Andrews integrity and skills. Hes kept my 168,000+ mile Toyota running happily for a very fair price, including a full transmission replacement. I cant recommend him strongly enough.Original review: I was told I needed some repairs from my dealership so I took it to Andrew at Trusted Imports to get it checked out. He gave my car a thorough inspection and valuable second opinion. I felt zero pressure and very informed throughout the whole experience. I was skeptical, as the ratings for this business are almost -too- perfect, but he has earned every single star he has. One of the two repairs the dealership suggested was not necessary at this time, but the other was. He did my struts and shocks very quickly and for a very fair price. My xB drives noticeably better and Ill definitely be returning for all future repairs.

Ch
Review №35

Ive been taking my late model Lexus here for some time now and Andrew has always taken great care of me. Hes highly knowledgeable about import cars and is easier to talk to than service representatives and mechanics at large dealerships. Hell do the job well and is there to answer any questions without honestly and without hesitation. I highly recommend him.

Tr
Review №36

Scheduled an Oil change for my Lexus , best service I ever had at a service shop . I was in and out in no time. Friendly staff and for independent shop can’t the prices either. I defiantly recommend this place if you need service done.

AL
Review №37

Andrew is the best. Keeps my 4Runner running great. Super mechanic & honest. Without a doubt, the finest Toyota service in Las Vegas.

mi
Review №38

Great place. Make an appointment. Hes very busy but attentive. Very meticulous with customers cars. Thats a hard trait to find in a mechanic these days. Prices are competitive. Honest with repair quotes. He is our go to guy with our cars with maintenance and repairs.

Ty
Review №39

Professionalism at its finest! Definitely my go to with any mechanical issues that I have with my vehicle. Id recommend Andrew for any Toyota or Lexus maintenance that needs to get done. The shop was clean and tidy. Didnt take long at all. Id give 10 stars out of 10!

yo
Review №40

Andrew is prompt courteous and no nonsense. A very rare quality here in Las Vegas where there are hustlers, wanna bes, and failures that think they can reinvent themselves. I read the google reviews and now Im writing my own review. A very honorable and trusted place. Im bringing all my Toyota 4runners here.

Da
Review №41

Needed my AC fixed ASAP and Andrew opted to stay late and have it ready the next morning. I was so impressed, I asked him to fix the brakes and water pump too. Totally forgot my brakes were almost gone. Andrew was courteous enough to remind me about it and show pictures with how dangerously slim the brake pads were.He still got all of that done, working between other vehicles while waiting for their parts.Andrew is honest, fair, and has an awesome work ethic! Thank you!!!

Da
Review №42

Best mechanic honest and fast to fix import cars. 5 stars for him.. Andrew..

To
Review №43

5 star experience with Trusted Imports the other day. I was impressed with how fast they got the rotors replaced and put new brake pads in. I also needed a oil change and the mechanic did a fantastic job with both in a little under an hour. Pretty cool since I have a lot going on during the day especially since they were so quick. If you want an auto repair shop that specializes in Toyota and Lexus repairs - this is your spot!

Do
Review №44

Great service and repairs on my Toyota the other day. A timing belt and brake abduction rotor repair and im all fixed up. Great job treated imports. Ill be bringing my Toyota here from now on for all auto repairs. Great mechanic here!

Ca
Review №45

This place is AWESOME!! I cant speak enough about this companys integrity and business ethics. I heard a strange noise coming from the rear of my car, but only when going in reverse. I explained that I had just purchased new tires, but didn’t trust the retailer to fix this if they had broken it in the first place. I also explained that I was from out of town and concerned with the noise as it might impair my trip back to Denver. He quickly put my car on a lift and fixed the problem. There was a plastic piece that was jarred out of place when the tires were replaced. He fixed fix the problem and the noise along with my fear were gone. He couldve charged me whatever, but he insisted on a handshake. Everyone always says that finding a good mechanic is always tough to find....I have since recommended them to my family that still live in Vegas, and now to you as well – Its wonderful to know there are still good, non-corporate, mechanics out there!!

Va
Review №46

Andrew is the only guy I take my car to. This is the second vehicle I have owned that he has serviced for me. I wont go anywhere else because he is honest, reasonable and friendly. Highly recommend this business.

El
Review №47

Great service, Andrew really knows cars, its really handy to have someone tell you what was wrong and how they fixed it. He breaks it down so you understand where your money went and how it was spent. Thank you for always taking care of my cars. :)

Br
Review №48

I took my Scion XD here after reading such great reviews. Its difficult to find a trust worthy shop nowadays so I decided to take a chance. I was on my way to the shop and my battery happened to die in the parking lot behind Andrews shop. We were able to call him and he came out to find us and jump start the car into the garage. I was impressed by his honesty and patience with us. He was also able to accomadate our situation since I had to be at work later that day, which was incredible since he already had 3-4 cars ahead of us. Andrew was very professional and so kind. I would definitely come back here.

Ge
Review №49

I take my Toyota Scion xB to Trusted Imports for all my engine, brakes, tunes ups, transmissions. The list goes on. Very honest mechanic who treats locals the right way. Very reasonably priced and located in the middle of Las Vegas close to my work. Call and ask for Andrew!

Aa
Review №50

I love working with Andrew. He is an honest mechanic, and is very straight with you and what your car needs. Prices are fair

Th
Review №51

Very honest and knowledgeable professional who I only trust. Andrew knows his Toyota and Lexus product like nobody else. I always leave happy after the service and my car is always running great. Thanks Andrew for taking care of me, every time.

Sh
Review №52

Andrew has always gone above and beyond for my family - whether its a simple oil change or something that requires more work, he is very detailed and honest. Weve been going to him for years and hes taken care of all of our Toyotas. I wouldnt trust my vehicle to anyone else.

ja
Review №53

Its almost impossible to find an honest mechanic. Andrew is.

Ro
Review №54

Very accommodating and did a great job with my car, gave me heads up of maintenance needed to be done in the future. Will definitely keep as my motor shop.

Ma
Review №55

We had previously taken my car in to a dealership and they told us we needed a whole new subframe. It was going to be VERY expensive. We took our car to Trusted Imports and had them take a look. They told us that when the transmission was previously replaced by the dealership, the mounting bolts had been stripped. This info was given to us free of charge. We took it back to the dealership and they owned up to their mistake. Thank you Trusted Imports for keeping the dealership honest!

MI
Review №56

I JUST MOVE TO LAS VEGAS FROM CALIFORNIA SO I WAS LOOKING FOR AN HONEST MECHANIC AFTER SEARCHING ON THE WEB I WAS IMPRESSED BY HIS REVIEWS ON HIS WEB SITE. I FOUND IT TO BE TRUE GREAT SERVICE AND KNOWS HIS WORK I RECOMMENDED HIGHLY

Ma
Review №57

My experience with Andrew was actually 10 stars. He is a better person than a mechanic and his honesty and desire to see what was wrong with my car and FIX it blew me away. My Lexus Gx470 shut down on the road the night before while driving in with my family from Los Angeles and I was worried that any mechanic that I took my car to would take advantage of my situation because of my need to drive home. Andrew was the exact opposite he trouble shooted my car for almost an hour and walked me through every thing that he did and explained what he was doing and after doing a couple things he figured it out I had no coolant in the car due to the radiator cap popping the inner seal. He replaced my cap provided me with coolant and some extra for the road and sent me on my way. What blew me away is that he asked me text him when I got home to make sure that my family and I got home safely. He was an excellent mechanic....but a better person. You will not go wrong if you take your car to him....guaranteed

Mi
Review №58

Excellent honest service. Helped with my 2010 Tundra when rats chewed up my electrical system. Sent photos of discovered damage. Excellent all around! Andrew and Tom will not disappoint!

Do
Review №59

Andrew is just good people.

Gl
Review №60

I cant believe I havent written a review on this place!?Anyways, Ive found my go to mechanic shop! Andrew does great work and knows what hes doing! Weve brought two vehicles, first one was my sis-in-laws Camry that needed a new engine basically. Second was my wifes Acura MDX that needed a new transmission. Both cars came back to us like nothing happened, they both drove great and havent had to bring it back once yet for a warranty repair. Andrew is very reliable and has many sources to help you if you are on a tight budget. Hes straight up and will RECOMMEND options that needs to be done to fix your vehicle!Dont go anywhere else, go get your vehicle taken care of from Andrew and the crew! Tellem you read Glenns review😉

DA
Review №61

WOW ! This place is excellent ! Took my 2007 Toyota Solara Convertable in for the timing belt/water pump change at 93,000mi, which is necessary on the 3.3L Lexus engine that is in the car. Being a retired engineer, I like to ask questions....and Andrew was the man to answer them all ! This place is now my Trusted Toyota repair shop from now on.... Andrew tells it like it is and will save you from needless dealer money maker costs ....

Be
Review №62

As far as mechanics and auto repair shops go this is a 5 star place. The owner/manager is really experienced with Toyota and Lexus repairs and has been in las vegas for over 15 years.

Je
Review №63

Great local repair shop, the waiting area is small but they are quick so Im good with it.

To
Review №64

New air filters, oil changed and checked out the new 4runner. Great toyota and Lexus auto repair mechanic in las vegas. 5 star experience!

Ja
Review №65

These are good people. Very trustworthy and know their shi*. Thanks again Andrew!

Ra
Review №66

Andrew is honest, work is excellent and pricing is more than fair

Ri
Review №67

Always honest and upfront. Dont ask about anything but Toyotas. He knows his cars and wont deal with anything else.

Ba
Review №68

Where to start with Trusted Imports A Independent Toyota Lexus Scion Service Center? They have helped with my auto electric in my old scion tc and now they just repaired the timing belt and alternator my my new Toyota corolla. Im very pleased and will be going back to andrew for all my maintenance needs.

sa
Review №69

Andrew is a smart and nice guy and has been very helpful to us. If you have a Toyota products he’s your man.

Ba
Review №70

I called 3 repair shops and none of them answered! I know its thanksgiving day weekend end everyone is on vacation but people still have car probs!!! Finally called a business that answered and talked to andrew. He said he could look at my car today! What a break. I dont think anyone else in vegas was working!! I give trusted imports 5 stars!

Ca
Review №71

Andrew is a very honest man i highly recomended him,it is hard to find honest mechanics this days.i am very glad that i went to him.

Ch
Review №72

My wife and I have used Trusted Imports for out toyota and lexus repairs. Since moving to las vegas in 1999 Andrew has been taking excellent care of us and our vehicles. He is always fair and on time no matter what! Way more than I can say for other vendors in this town. All in All he gets 5 stars for being and excellent mechanic and auto repair shops.

Os
Review №73

This Gentleman Is just the best and honest automotive mechanic in Las Vegas.Thanks Andew

AA
Review №74

I drove down to Vegas from Reno in my lexus 300 2003 which I absolutely love! Unfortunately the old girl started miss firing from beatty to vegas, so I googled lexus repair in vegas and found several businesses that said they could see me in a day or two but Trusted Imports was able to see me that day, and its a good thing they could since I COULD NOT miss my appointment the next day.The service guys were great and made sure they took care of all my concerns before I left. The old girl was back to new and I was all smiles - only $240 later, not too shabby Trusted Imports!If Im ever in Vegas and need my lexus serviced or have general maintenance I will be using this company, you should too!

Ta
Review №75

Having used trusted imports for several years they are the local trusted toyota, lexus and scion auto repair shop. The main mechanic, Andrew is a real professional.

Da
Review №76

Had a great experience i would highly recommend this company

Bt
Review №77

Honest and to the point.

Mi
Review №78

Excellent and honest guy,went there today because of a issue with my car a job that he couldve charge me a arm and leg for but he didnt he gave me his honest opinion and didnt charge me anything,we need more honest mechanics and people like Andrew

Ca
Review №79

Honest, fair in price, and very competent.

Information
40 Photos
79 Comments
5 Rating
  • Address:4755 Nevso Dr, Las Vegas, NV 89103, United States
  • Site:https://www.trustedimportslv.com/?utm_source=local&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 702-281-0997
Categories
  • Brake shop
  • Auto repair shop
  • Car repair and maintenance
  • Engine rebuilding service
  • Oil change service
  • Truck repair shop
Working hours
  • Monday:8:30AM–4:30PM
  • Tuesday:8:30AM–4:30PM
  • Wednesday:8:30AM–4:30PM
  • Thursday:8:30AM–4:30PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30AM–4:30PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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