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Land Rover Knoxville
10215 Parkside Dr, Knoxville, TN 37922, United States
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Land Rover Knoxville
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An
Review №1

Hands down best car buying experience of my life! Rocky Smith (Salesman) and Tim Miller (Finance) went above and beyond to get my deal completed and new to me 2020 Mercedes GT63 handed off before Christmas. Im an out of state buyer - Georgia - who knew exactly what I wanted and found it at Land Rover Knoxville. I reached out and was promptly put in touch with Rocky. Rocky answered every question I peppered him with for 5 days and nights. Tim in Finance got me a stellar rate and put all docs together thoroughly and quickly. Additionally, Rocky and Tim got me a great trade value on my 2016 Jaguar Ftype R and 2012 Genesis 5.0 (to all those looking to buy New this is the best time to trade your used cars or trucks in). To top it all off, both Rocky and Tim met me on a Sunday (during off hours) to complete paperwork and get me headed home to GA because I was so anxious to have my new car before Xmas. Not too many folks cut from this cloth anymore- I would suggest both friends and family to buy from Land Rover Knoxville - and if you want the white glove treatment get in touch with Rocky Smith. Merry Christmas!

Ja
Review №2

Had a great time checking out the new Land and Range Rovers. We came to test drive one but were intrigued by another. Glad we did! We had a great time talking to our salesman and thoroughly enjoyed the test drives.

Se
Review №3

Fantastic group of gentlemen! Jason Rossini, was attentive and made the whole process seamless. Understood exactly where we needed to be, what we were looking for, and got the job done. Very professional, but also genuinely friendly and fun to talk to. Also a shoutout to Tim in finance! Tim talked us through our extended warranty options and made the the financing part of the deal a breeze! In & out! Thank you Guys! You are AWESOME!

Bi
Review №4

Worst experience dealing with what should be a luxury dealership that should provide a luxury experience. Service department is total garbage. Cannot meet completion times that THEY set and now cannot say when they can have the work done. Was told the car should be finished last Friday and I totally understand that things happen sometimes and didn’t mind waiting until Monday for the work to be completed. Now it’s Monday and not only is the vehicle not ready, but they cannot even say when they can complete the work? What a joke.

Ke
Review №5

Great experience and wonderful to deal with. They gave me a very fair deal and Tom Floyd was very helpful and courteous. We are extremely happy with our vehicle and highly recommend this dealer.

Jo
Review №6

Nice facility, on the minimal size. Sales was knowledgeable. However, did not have the Model, body configuration that I was there yo purchase.

Gr
Review №7

Found the perfect LR4 at LR Knoxville. I purchased remotely from Charlotte and Jason was great to work with throughout the whole sales process.

MA
Review №8

Incredible collection of cars sold by top notch salesmen! Greeted immediately by Jason who was extremely knowledgeable, friendly, and gave us a fantastic deal on a new car! By far the best dealership to work with and PLEASE, ask for Jason!

An
Review №9

Lifesavers! Blew a tire while in Sevierville and finally found the right tire. Worked me in the schedule to replace it so I could get back to my family and get back home. A+++ service and super friendly and courteous staff.

Sa
Review №10

Land Rover from knoxville is the best.It’s my second time there for maintenance on my Range Rover supercharged.Kenny Rolen is by far the best service advisor. He was so kind to me and attentive to my needs. My car was detailed so well after the maintenance.It’s like a totally new car with a new car smell!I highly recommend Kenny Rolen as your service advisor when you need to schedule an oil change or maintenance. Congratulations to Range Rover at knoxville for such great service. It’s outstanding, first class service all the way!

Je
Review №11

So far so good. We bought a new Range Rover in December. I like the way it drives although my wife wishes we would have gone with a larger model. Only had it back once for some free customer appreciation services and the service department was very attentive.So we havent had a lot of long term contact with them but so far its been all positive.

Ja
Review №12

Great Sales Team and Management!

Ch
Review №13

Weve been shopping around for a Land Rover Range Rover. Although we didnt buy (yet), our salesman Rocky Smith was great. He was friendly and very helpful in updating us on the latest models. When were ready to buy, well definitely check out Land Rover of Knoxville first.

Go
Review №14

I had a wonderful experience working with Jason at Land Rover Knoxville. He was very patient, courteous and wanted to make sure I got just what I wanted. This was my first Land Rover purchase and I am very impressed. I will defiantly make sure I stop here first for my next vehicle purchase.

Ro
Review №15

Purchased a used car with Tom Floyd. Straight forward, professional, easy process. Transaction could not have been better. I have owned many LRs over the past 25 years. Even though I live 200 miles from Knoxville, and have a LR dealer in Nashville (Ugh), Tom, Knoxville LR and the team will be my go to moving forward when it comes to purchasing a car.

Sf
Review №16

I bought a 2014 Chevy Camaro here through Tom and our experience was so easy, convenient and excellent! My grandmother negotiated the car deal because she was a former car salesmen and she was even impressed herself. We got a GREAT deal on our car, if you want a good deal come here and ask for Tom Floyd!

Na
Review №17

Terrible service all the way around. Would never recommend them. I took my LR3 in for an issue. They assured me they fixed the problem. I paid the bill and went to leave. Car starts doing all the same things. I ask what I paid them for, they don’t have a solid answer. As we’re driving the car home we realize the hood isn’t latched down. Then when I call to speak with someone to gain clarity on what I paid them for, no one will return my calls. Very sad way to do business

Ka
Review №18

Amazing customer service. Jason was great, helpful. Very easy to deal with. Will definitely be a repeat customer.

Bi
Review №19

The staff is friendly, courteous, prompt & knowledgeable. The Land Rover products are amazing.

Li
Review №20

Great service, and friendly people. Take good care of their customers. The Land Rovers are amazing high quality vehicles! Glad I am blessed enough to own one in my lifetime.

Me
Review №21

Jason was wonderful! Hilarious and fun while still helping us find what we needed. Will definitely come back next time we need a car! :)

Je
Review №22

Couldnt have been more pleased with the service I received from this dealership. My AC went out on the drive from Memphis and these guys got me right in, offered up a loaner car (with me having to ask) and got my HSE back to me the same day. Wonderful service, only wish is they open another store in Memphis market!

Ma
Review №23

Poor customer service and directed to go to my local dealer instead.

Mi
Review №24

Great buying experience. Tom Floyd was friendly, knowledgeable and allowed me to have the car inspected by a third party mechanic. Very professional, good atmosphere and I would definitely buy there again.

Do
Review №25

I was looking for a specific color and type of used Audi, and my search led me to Land Rover Knoxville. Although the dealership was 1900+ miles away, my sales rep Doug Oliver and team gained my trust enough to make a deal from far away...and I have a healthy suspicion and disdain for dealerships in general. They were genuinely friendly, courteous, respectful, attentive, non-pushy, and we ultimately came to a fair purchase price. Their exceptional service didnt stop there as my wife and I were picked up from the airport, were showed a sightseeing stop on the way to the dealership, and the transaction was quickly completed after a short test drive. We were impressed. The buying experience was first rate, with the car in fantastic shape and we had a great drive home. Next time when were in the market for a Land Rover, we wont hesitate to contact Doug and this dealership first, hopefully to make another happy 1900 mile journey back home.

So
Review №26

They are very helpful and courteous.

ka
Review №27

We salesperson was very helpful..but trying to call and talk to finance guy and havent been able to talk to him in 2 days..

Do
Review №28

Fantastic facilities and really impressed with Corey the land rover repair tech. Great loaner car too. Thanks!

Li
Review №29

I was and am impressed with customer service and the repair techs. I am always skeptical as a woman as to the treatment of my intelligence when it comes to automobiles. I trust what they do to my vehicle and the price is fair. Thanks

Br
Review №30

Doug Oliver and the whole team gave me the best car buying experience EVER. Thanks guys you guys are the bomb!

Pa
Review №31

Great Dealership. Professional and courteous staff.

Mi
Review №32

Tom was great to work with! Low pressure, easy low stress buying experience with fair prices make for a great overall customer experience.

M
Review №33

First class service and sales staff!

Jo
Review №34

Good customer service.

A.
Review №35

Land Rover should own the word ZOOM!Leaving competitors in the dust....

Li
Review №36

Very fast and friendly service. Thank you Alex!

Mi
Review №37

After searching online, I found that Land Rover Knoxville had in stock exactly the used Land Rover I was looking for. I live over 600 miles away from the dealership so I wasnt able to see the vehicle in person. After emailing and speaking on the phone with salesman Keith Connaster, I decided to buy the vehicle. When I flew up to take delivery, Keith had all the paperwork ready to sign and the vehicle was detailed and even had a full tank of fuel! Whens the last time you bought a used car from any dealership and the gas gauge wasnt on empty? Keith and the rest of the staff at Land Rover Knoxville were great. Even though I wasnt there very long before starting the drive home in my new Land Rover, they made my short visit very pleasant. Would def do business with these guys again!

A.
Review №38

Great service and friendly staff

Ki
Review №39

Very good sales person, specially rocky, direct to the point,

Fi
Review №40

Nice place...tight parking

Ge
Review №41

Love this place!!!! Everyone is so professional and sincerely nice!!

ja
Review №42

Good service and good looking vehicles

8t
Review №43

I’ve called 5 times , and can not reach anyone in parts , been calling all day and they transfer me to parts department and goes to voicemail, don’t waste your time calling them if you need parts

Br
Review №44

I got a new car!

Ch
Review №45

Still knows The Land Rover way! Ask for Tom

AZ
Review №46

Good people

LY
Review №47

Great service!

Iv
Review №48

Great service

Bj
Review №49

Very nice

Bi
Review №50

Outstanding service

Am
Review №51

Great staff

Ti
Review №52

Great staff

Ti
Review №53

Great staff!!!!

Information
25 Photos
53 Comments
4.6 Rating
  • Address:10215 Parkside Dr, Knoxville, TN 37922, United States
  • Site:https://www.landroverknoxville.com/
  • Phone:+1 865-777-3000
Categories
  • Land Rover dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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