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TLS AUTO SPECIALIST SERVICE & REPAIR
1108 Westpark Way, Euless, TX 76040, United States
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TLS AUTO SPECIALIST SERVICE & REPAIR
Comments
Ki
Review №1

TLS has been a God send. I was looking for a certified Lexus mechanic and after reading reviews on the Next Door App I scheduled my first service. Ive been extremely pleased with how Im treated and the pricing has been more than fair and reasonable. Fred and team are the absolute best and I feel that Ive not just found a mechanic but a family who treats me as such! Its not often that people are excited to see their mechanic but knowing that I have someone that I can trust in times of need or just regular maintenance means the world to me! Thank you TLS Im blessed to have you all!

Ho
Review №2

Fred’s a good guy and straight shooter. He came recommended to me through another mechanic that had just retired. He does excellent and fast work and will be upfront with you regarding cost. He gives dealership service center level work with much better prices.

Co
Review №3

Good people. Good work. Consistent.

Mi
Review №4

The guy at this place knows what he is doing, did good job on car; however, he is extremely rash and rude many times. If you are one who likes to ask questions, do not ask. Good work, but horrible communication

Gl
Review №5

Ive been taking our cars as well as our daughters to TLS for about 3 years and they always do a great job. Though most work has been oil changes, they replaced my daughters door lock motors. The lock motors are doing great and replaced those installed by the dealer (which didnt last long).

Ad
Review №6

Fred & son Casey are great guys, honest and hardworking. They have taken good care of my vehicles for years. I couldnt ask for better mechanics!

JA
Review №7

Visit the shop 09/14/2021, DFW Toyota expert and fair price, highly recommends.

Ma
Review №8

Fred and his team are unsurpassed in their expertise and 5 star service!I’m now a regular customer!

Da
Review №9

Im an very picky about who can work on my vehicles since I used to work in the industry. I have now been going here for about a year. I would not hesitate to send anyone here. Great service and value. They do not try to upsell you and give you a real health assessment of your vehicle. You can go to places that are cheaper or more expensive but I believe you be very hard pressed to find a better honest service for your dollar than here. I will be a lifetime customer. Fred is great.

ja
Review №10

TLS is a fantastic place to take your Toyota products! They have worked on my Tundra and 4Runner and have always done great work at a fair price. They were exceedingly honest and professional in every repair they have done for me. Im a big fan!

Sa
Review №11

I highly recommend TLS. They are knowledgeable, professional, and friendly. They specialize in Toyota, Lexus and Scion and will be able to determine your issue and get it resolved quickly.

MA
Review №12

I became a TLS customer back in 2010 when Fred was still in the early stages of building what many would agree is a great company in the present time, 11 years later. This establishment is probably the best in its class of non-franchised family owned speciality automotive shops. The space is always clean from the moment you enter the parking lot, to the customer lobby area, and into the work area/garage which goes to show how passionate TLS is about their work, and most importantly the care of your vehicle. My personal experience regarding customer service here has been absolutely amazing, Fred and Casey are honest, reliable, humble, and are willing to help you as best as possible in the best interest of both parties. Just make sure as with any business transaction, you come to TLS with the right attitude, and realistic expectations. In regards to value and price, compared to what you may be charged at an actual Toyota/Lexus dealer directly for automotive work , the value is acceptable to me, but you need to understand we are working with the LONG LASTING Toyota and Lexus brand of vehicles, so you get what you pay for, but the bonus of that is the great customer service they offer. Id rather pay a little more money to be treated like family, and have my car taken care of by a Toyota specialist, than go to some random franchise, or filthy and unorganized automotive shop in hopes to pay something for nothing with the risk of being taken advantage of, dismissed when addressing your corners, or lied to.So if you love your Toyota, Lexus, or Scion vehicle(s) as much as I love mine, and you want your car to take you as far as possible, this is the place to go!Vehicles Ive taken here:1998 Lexus GS 3002012 Toyota Camry SE2012 Scion tCThanks TLS!Angela

An
Review №13

Fred is very knowledgeable about Toyotas, Lexus and Scions. Had my brakes done on my scion and they are super smooth and quiet. He thoroughly inspected car and let me know the few things he found that should be on my radar for future fixes (which wasnt much). I will be bringing my scion back for all its needed maintenance and repairs.

Ju
Review №14

Great Experience! Honest, highly competent shop with fair prices. They will be my 1st choice for anything my GX460 needs going forward.

Re
Review №15

My first visit at TLS was great, as they had done my brake fluid, coolant flush, and oil change. My recent service was not so great. I had gone in for an oil change and alignment. After the alignment I had driven a bit but noticed the steering wheel was not quite straight after driving (had to turn the steering wheel a little bit clockwise) I am not by any means proficient in vehicle maintenance and repairs, but I noticed the difference while I was driving. I went back and spoke with Fred, and mentioned this. He asked for my keys, and said he would check himself- no problem. He got in my car and slammed the door shut and sped off- to where I started to feel uncomfortable. He came back and asked me to get in, and we went together, and I again voiced what I had felt, and he insisted the alignment was straight and there was no problem. I showed him the angle that I noticed the steering wheel needed to and raised his voice and said “there’s no problem dude.” By then we made it back to the auto shop and I apologized for taking up his time and he went inside. Even after driving for several hours after, I can notice that if I set the steering wheel straight it starts going a little left.TLS offers service at a very competitive rate around DFW, but my interaction with Fred and how he drove and treated my car after the service is a bit much for me to consider going back.

Ro
Review №16

Fred did a great job performing the front-end alignment on my Prius. Job done well and service was quick.

Ha
Review №17

Fred and his team are awesome! Honest and professional work.

Si
Review №18

Very friendly, knowledgeable and professional. The prices are reasonable and they seem to truly care about their clients. Will be going back.

An
Review №19

Fred is an outstanding guide with immense experience and a sense of knowledge that instills trust in his clients. Or at least in me!I’ve now take my car to TLS twice and both times the service and attention have been exemplary.Well done guys! Keep it up!

Jo
Review №20

Have used TLS several times for general maintenance on Camry. Always very professional and courteous. Runs a clean shop and car has always been ready on time. Prices always very reasonable. I will continue to use them and recommend TLS to my friends.

Ca
Review №21

Tried TLS after a shoddy repair at a different shop located in Bedford. TLS is very clean and professional. The owner Fred seems to focus on quality, which in my experience is hard to find. TLS also fixed an alignment problem on my car that the dealership wasnt able to solve. Drives straight as an arrow now. Very satisfied.

Ch
Review №22

Always feel that the owner knows his business when it comes to Toyota’s.

De
Review №23

Super professional and courteous. Very knowledgeable on what needs to be done and upfront about it to you. My sons recommended this place to me and I would highly recommend TLS to my friends.

Ki
Review №24

I’ve been using TLS for a couple of years now. You can beat their work, prices and honestly. They will never sell you a service that you don’t need. I feel like family when u go there. If you own a Toyota or Lexus and you’re not using TLS then you are doing yourself a big disfavor. I won’t let anyone else touch my cars.

Ma
Review №25

Always well taken care of here!

hu
Review №26

Fred and staff are always professional and friendly. I never have any doubts about the service repairs.

Ro
Review №27

Fred and team were able to complete this repair with urgency! It was great to interact with the owner to understand the problem and the solution. Thank you TLS Auto!

Jo
Review №28

Fred and Casey not only performed some routine maintenance on my car, but alerted me of future issues that lie ahead. Given the caring and professionalism of their work, this is my go-to car shop for all repairs.

An
Review №29

Fred is very thorough and explains the issue well. He is very knowledgeable of Toyotas and I trust him to take care of my 4Runner.

Ja
Review №30

Good diagnostic capabilities, quick repair

Br
Review №31

What’s the point of buying a new car when I can just take my Toyota 4Runner into TLS Auto Specialist and they make it run like new?!?! Thanks to everybody at TLS Auto Specialists!

By
Review №32

Great service. My Tacoma gets top notch care there.

MA
Review №33

Fred and Casey always do a GREAT job on our Toyotas!!!

Ke
Review №34

Put a short block in my sons Scion, great job! Honest, reliable, great communication. I highly recommend Fred and TLS Auto Specialists.

H
Review №35

My husband and I drive from Granbury(57 miles one way=114 miles round trip) to have our 2005 Camry and 2006 Avalon cared for by Fred and Casey. We have been using TLS for over 4 years now and we would NOT use anyone else to repair our Toyotas! Our cars are in fantastic condition because of Fred and Casey being so honest with exactly what needs to be repaired and what does not need to be repaired. They are the most honest repair shop we have ever given our business too in the whole metro-plex. We will continue to drive the long distance for all of our oil changes and all of our repairs on our cars to- TLS! We will be able to drive our cars to 250,000 + miles because of TLS! Thank you guys for being AWESOME! We APPRECIATE YOU!

Ky
Review №36

If you were to describe the ideal mechanic shop: trustworthy, friendly, competitive pricing and quick... you would also be describing this shop. Im so glad we have a car they can work on, (Toyota, Lexus, Scion). Fred and the front office were so friendly. Just like talking to family friends. This is the type of shop where you feel at home and at ease. So, so, so thankful we were recommended to them and will definitely be back!!!

19
Review №37

This is the place to take your Toyota, Lexus, or Scion vehicles. Fred and his staff always provide exemplary care and that is missing from most service providers. Dont trust your vehicles to someone that is just out to overcharge and replace items that do not.need fixing. Fred will take awesome care of you and your cars.

Ke
Review №38

Best service Ive experienced for repair of my Toyota. Thorough and thoughtful in recommending economical and effective steps in what other shops said would be a costly repair.

Ke
Review №39

I have a Lexus IS F and have always owned Toyota/Lexus cars. Throughout the years, Ive tested several local mechanics in search of that mythical perfect mechanic that is competent, trustworthy, and just plain good at what they do. I can finally say that my search has ended, and Fred and Casey at TLS Auto Specialist Service & Repair will now be my go-to mechanics for any of my cars.I had a CEL as well as headlights that were improperly installed by another local mechanic. Fred troubleshot my issues in the shop and verified there was nothing wrong with my factory components, then went above and beyond by researching my aftermarket exhaust system during afterhours. He concluded that I probably had a faulty aftermarket component (he was right). As for the headlight, they adjusted my headlights as best they could (definitely improved but not quite perfect due to a part defect). I completely expected to pay for their time and services, but Fred stated that since he was unable to completely fix either problem, they would not charge me anything. I was shocked. This speaks volumes about their personal integrity and the way they run their business. You can tell they are trying their best to do the right thing by their customers. Fred was also extremely friendly and spent the time to explain what he had done and what his suggestions were. I have been referring all of my friends/family who own Toyota/Lexus vehicles to check these guys out!

Je
Review №40

Nice staff. Fast and reasonable service.

Je
Review №41

The most important thing about car repairs is the knowledge and care given to fix the problem . Fred and his staff will do it right. Cars are not simple these days and good technicians are few and far between. They want one thing , to fix it right.

Je
Review №42

Over the past two years, Fred has always provided me and my family honest service with a dedication to our needs. The quality of work is among the best I have experienced. I highly recommend using them for any of your Toyota, Lexus or Scion needs.Thank you to a very reputable and respectable service / repair shop!

Sh
Review №43

TLS Auto is Superb!!!!!!! I have been a loyal customer for a minimum of 6 years now and have really come to respect Fred and Casey for their professionalism and integrity. These guys go above and beyond each and every time I need them to look at and/or repair my car. So much so, I had a brief stay in Louisiana for about 4 months and when I needed maintenance and repair work done on my vehicle, I literally drove 4.5 hours back to Texas for Fred and Casey to get the job done. There is no one else I would permit to repair my car. This is how much I trust them to do what needs to be done to keep my Toyota Solara at its best. Thank you both for being EXCELLENT auto specialists because it comes through in the jobs you continually perform for me each and every time. Love you guys!! :)

Ro
Review №44

Great service. Took my Sequoia in 100% convinced it was a front wheel bearing issue. Fred and Casey troubleshot it further and found it to actually be a bad rear wheel bearing. Great find and a great fix for a great price. Ill be back.

Jo
Review №45

TLS is a top notch shop. They completed an engine rebuild/install on my beloved Toyota MR2 Spyder, after another mechanic left the job half-done. I just wish I found TLS sooner. Could have saved myself a lot of headache. Fred is the shop owner (I think) and is very knowledgeable. I asked him to help me get the engine running smooth again. He troubleshooted problems, found solutions, and kept me updated along the way. Great service.

Wi
Review №46

I am a first time customer but I will be back. Fred and his team did a great job at a fair price. They seem to really care about getting it fixed right the first time.

Ja
Review №47

Great service and friendly mechanics!! Impressed by how the shop is always very clean. You can tell they take pride in their business! I feel like they always take care of me well. GO TLS

A
Review №48

Been coming here for the last 7 years.They really take good care of our cars. Straight to the point service,honest and fast service. Very reasonable charges on services.Clean facility. Were happy to have TLS !!!!

Ad
Review №49

Finally found a great shop to take my car to, great service and friendly staff.Fred is a great owner and a even better human being. Ill be a returning customer for sure

Za
Review №50

Fred and the TLS team are wonderful. I took my FJ Cruiser there because of a bad oil leak. Fred was nice enough to give me a loaner because this could have take quite a while to fix. Turns out the fix was much easier and was done the next day. His quality is top notch. He seems very nice and honest. His prices are MUCH better than dealership. He backs up his work with 2 year/24k miles. I live in Aledo will be driving to Euless for all my Toyota service needs. Thank you TLS!

Ro
Review №51

My father-in-law has been coming here for years and has always said how he much he likes this place and how honest the people are that work here. Earlier this year, my wife took her Corolla to Christian Automotive Brothers for an alignment check since she had a coupon. After they told her it would be $500 to fix the alignment, we took her car here to get a second opinion. Fred said nothing was wrong with the alignment and had the paperwork to prove it. We will not go anywhere else but TLS if something is wrong with either of our vehicles. Thanks TLS!

jo
Review №52

Wheel bearing replacement for my Lexus. Great service, dropped off and picked up same day. No sales pitch, just facts. I went to Fred based off the reviews and was not disappointed. Highly recommend.

Al
Review №53

I would or will not take my Tacoma pick up truck anywhere else. You can count on expertise and great service out of TLS. Do not, do not.... DO NOT take your Toyota anywhere else. G-d bless.

St
Review №54

Terrific people and wonderful job!

To
Review №55

What can I say that all the five star reviews does not. Thank you Fred for being that one in a million shop that still treats customers like your future depends on us. We were lucky enough to find TLS from some forums when we moved to DFW in 2011. Fred has been working on our vehicles ever since. Honest and trustworthy. It is so refreshing to know that I can send my wife into TLS and know that Fred will treat her as good or better than anyone else. Can not say enough about Fred and his team.

Ha
Review №56

Cannot say enough good things! Fred is so friendly and honest. I got several estimates for my repair, and TLS was consistently the lowest. He did my repair and changed my oil for less than any other shops repair estimate, and then he changed my tail light bulb free of charge! Not only that, he opened up the shop 30 minutes early on a Friday morning to make sure I would have my car on time to get to work. He didnt try to upsell me on any services I dont need, but he gave me a great idea of what to expect in the future for my engine, and an estimate for the service as well. If you need anything for your Toyota, Lexus, or Scion, this is the place to get it done! Thank you Fred and TLS!

Ba
Review №57

Can’t do front suspension on my toyota? Definitely not Toyota specialist.

In
Review №58

What a GREAT repair place! We had an appointment snafu, where I thought I had an appt for a Saturday. I drove there only to find out they were CLOSED on Saturdays, so you think Id be out of luck, right? WRONG!!! They opened up the shop JUST FOR ME, and performed the requested repairs in less than an hour! Where can you find service like THAT anymore?!?!?!?Theyve earned my business and I encourage anyone with a Toyota/Scion/Lexus to consider TLS for your service needs!

Da
Review №59

Another great repair. Stopped by again this month to have my water pump replaced. Total cost was $150 under the dealers estimate . I called two days in advance which I consider short notice for a smaller shop. Dropped the car off at 8AM and picked it up that afternoon. Very happy with the service. Its nice not having to worry about being gouged for unnecessary repairs and high cost.

Er
Review №60

What a great experience! Lexus ES 350 died and TLS was able to diagnosis my issue and fix the problem the same day, and at a very reasonable price. I was desperate to get car back and would have paid whatever, but they were very honest and will definitely be back for anything else that may comes up. I have never felt comfortable at the dealership, because they give me a laundry list of things that need to be done, and at much higher prices than TLS, whenever I go in for warranty work or a car wash. All they service is Toyota/ Lexus... so they know those vehicles and do quality work at an affordable price. I would definately recommend TLS to family and friends. Thx TLS...youre the best.

Tr
Review №61

Hands down the best service shop we have ever used. Fred and Casey have been taking care of our four Toyotas--01 Camery, 01 Solara, 04 Sienna, 06 Tundra-- (700,000 miles among the four of them) now for a couple of years and we look forward to several hundred thousand more miles with them. They explain everything up front and complete everything as promised at the price he quoted (or less).

Th
Review №62

Great service by Toyota specialists at a fraction of what the dealer charges

Ro
Review №63

The friendly customer service is genuine and way better than the fake dealers give.Affordable pricing with a value added benefit. Proud to be a customer!

Ju
Review №64

I have taken my car here for the last five years. My Camry is 16 yo and Fred has made sure to keep it humming right along. Honest, friendly and knowledgeable, I would not take my car anywhere else.

Pe
Review №65

My 07 4Runner with nearly 300k miles was leaking near the front axle from the differential. I wanted a Toyota specialist shop since I dont want to pay dealer price. I have only taken my truck in once for repair, and that was at a Toyota dealership for a wheel bearing. Found TLS not far away, called them up, talked to Fred, he asked to bring it by. He knew exactly what was wrong with it. Going in I knew my car had a long list of over due maintenance needed to be done. Fred called me the next day, told me the cost of the repair, plus what maintenance needed to be done. He was very honest, he will not ask to do things your car does not need. He says my brakes and transmission fluid are good. I knew my tranny fluid was still good because it was done at the dealer. Most shop will ask you to do it even if its still good. Their price was very reasonable. Knowing my truck needed to be done anyways and I got 2,000 mi trip coming up, I approved all those neglected maintenance to be done. Now my truck feels better, switching into 4WD is much smoother and faster. It use to take couple min and speeding up / down for it to kick into 4WD. TLS is my go to shop now. All my family members own Toyotas, they will be getting our business.

Sh
Review №66

The mechanics here are beyond expectations. I came in for a pre-purchase inspection, and they seemed to have done a very thorough job looking and explaining.

Ni
Review №67

Outstanding customer service from Fred, Casey and Linda.

Ba
Review №68

Great Toyota shop. Very friendly and knowledgeable

Gr
Review №69

Very knowledgeable gearheads, and none of the dealership price gouging! Great place!

Jo
Review №70

Best auto repair shop Ive ever been to. What makes it unique is the owner, Fred, who is a certified Toyota Master Technician. Fred opened this shop after many years at an auto dealer. He got tired of working for dealers with poor ethics, i.e. being pressured to perform unneeded services to increase the price of repairs. So he struck out on his own with a mission to provide honest service at a dealership-level but at a lower price than dealers charge.Fred is not necessarily the cheapest but youll save money in the long run. Example: my factory-installed car alarm started going off at random times but most frequently at 3-4 am. Looking it up online, I found hundreds of other customers with the same problem. They were paying hundreds of dollars, even thousands, with dealers and repair shops trying to get it stopped.I took my Camry to Fred and relayed some of the advice and feedback from other peoples experiences. He listened but didnt seem to think much of that advice; just said hed investigate. Called me that afternoon; thinks he found the problem. Cost $50. Yep, he had. 7 mo. now and no 3am wakeup calls from the car.Back to unique: Fred is so outgoing, friendly and social. From the first time I met him 2 years ago, when you sit and talk to Fred, you feel like youre talking to a friend. Maybe even a brother (but a brother who is highly skilled in his field, not an idjit like my brother).I could have written this review 2 yrs ago since nothing has changed. Fred and his son Casey who works with him are a small, family-run business that treats every customer honestly and fairly.Yeah, I recommend this place for auto repair. Just keep in mind, you need a Toyota, Lexus or Scion. Dont being anything else. Fred will tell you youre better off finding someone else since Toyotas are what he knows and has specialty tools for.Good luck. And if you go, tell Fred that John said hi! :)

Pe
Review №71

Excellent service. Reasonable prices and quick service.

Dw
Review №72

These guys do great work!

Ro
Review №73

If you have a Toyota, Lexus or Scion in the HEB area, you really should do yourself a huge favor and take your car to TLS Auto Specialist. We have a 1996 Toyota Previa SC van with over 181,000 miles on it so I didnt want to just take it anywhere for service, and quite honestly I believe the dealership is overpriced. I came across Freds business while doing some internet research and called him up. We talked for about 30 minutes and we arranged a shop walk through. Yes, I wanted to see his place before they touched my vehicle. I believe how a shop looks says a lot about how thorough the person working on the car will be, and Freds shop was spotless. After the walk through, I arranged for some work to be done. Fred replaced the Supplemental Accessory Driveshaft (SADS), the water pump, and completed a full tune-up. When I went to pickup the car. I asked to see all the old parts, and Fred happily, invited me into the shop area where he had all the parts on a mobile cart. As I picked up the old parts to look at them, he proceeded to show and tell me all the reasons that particular part was replaced. Since that time, I have had some more work done, and every time the service has been the best. Because of the amazing service, and exceptional wok quality, I will not take my Toyota to anybody else. TLS Auto Specialist has my five star rating. Some people say, great automotive service is dead, to that, I would say, then you havent taken your car to Fred at TLS Auto Specialist.Sincerely,Robert F. Morrow

Sh
Review №74

Very fair and honest! Top notch work!

Mi
Review №75

I had 4 lights come on all at once on my Toyota Solara. I had never been to TLS, but had heard of them from a friend. I brought my car in right after they normally closed and Fred was nice enough to put my car on the lift and run some diagnostic tests. After taking about 20 minutes to run tests he came and told me it was the catalyic convertor, and that to fix it would cost $1300. He said it really wouldnt pose a major risk if I didnt fix it. Most of the time you go to a car repair shop and all they are trying to do is charge you for major repairs. TLS did not do this, and for all the time he spent helping me he never even charged me at all. Since then I took my car to TLS and got my oil changed, and they have one of the nicest waiting rooms Ive ever seen at a car repair shop. They were even helpful enough to let me use their fax machine. I highly reccomend them and will use the exclusively going forward.Mike g

Ph
Review №76

Great service, great experience.

Jo
Review №77

Great service, great experience, with my classic toyota.

Le
Review №78

Great service - always! Been going to Fred for a long time.

Fr
Review №79

We take both our Prius to TLS. They are expert mechanics on these cars and we would not take them anywhere else.

Ba
Review №80

Great service and Fred is the guy for Toyota

Pe
Review №81

Honest and professional service.

De
Review №82

Fred is an expert mechanic but also cares about your pocketbook....

Pa
Review №83

Not helpful. Didnt seem to want my business.

Mi
Review №84

Love Linda Plumlee

Jo
Review №85

Great service

Information
44 Photos
85 Comments
4.9 Rating
  • Address:1108 Westpark Way, Euless, TX 76040, United States
  • Site:http://www.tlsautospecialist.com/
  • Phone:+1 817-354-0007
Categories
  • Auto repair shop
  • Lexus dealer
  • Oil change service
  • Toyota dealer
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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