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Public Storage
2201 NW 192nd St, Edmond, OK 73012, United States
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Public Storage
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De
Review №1

Perry has been very helpful. The moment I inquired about a storage unit online he contacted me and helped guide me through the online process.He was quick to introduce himself and provided me answers to my questions right away.This is a quiet and clean facility. Highly recommend!

N
Review №2

I had to transfer units and came to this location. Perry made the experience as easy as could be. He found another unit that I wanted and I was able to do everything the same day. Thanks again Perry!

Ge
Review №3

The customer service was great! David provided great information on what storage unit was best for me.

Ta
Review №4

Went into this location to rent a unit. It was very clean and Perry was very helpful. His customer service is on point. Thank you Perry for all your help today.

al
Review №5

Perry was great at getting me a 10x15 unit. Very courteous.

Ke
Review №6

Manager, I think his name was Ray, was very helpful...he answered all my questions....omg, great prices for my needs.

Ry
Review №7

Usually don’t write reviews but the customer service was fake and annoying. Can’t just answer 1 simple damn question. I don’t need you to determine what size I need. I need you to answer my question. 2 different associates did the same thing.

K
Review №8

Not really too happy from the start we were told that if you have a business and setup your account under your business you are given 24hr access, that is false if you leave anytime after 9pm you will be harassed like if it happens again we would be in trouble,..though we have the code and we entered before the 9pm deadline. Plus we were told that if we were to find a larger storage we would have the capability to move to another storage and pay the difference. Thats a lie as well,..we found a 10x15 and wanted to move from the 10x10 we were told we would have to pay for both or wait the month and hope the 10x15 is still available. I think we made a wrong choice in selecting storages. Not only that they had a deal on Facebook $1 for the first month, we tried to sign up for it but was told its for SELECT locations to help boost their storage rentals.

Da
Review №9

Perry is super friendly totally awesome guy

Am
Review №10

Honestly there was been nothing but issues since the day I came to rent a unit. I was told I could have my own insurance on the unit if it stated off site insurance. My insurance agent even told me that theres nothing that can state that as long as you show the property manager the address of the unit that is covered per insurance then that is insurance thats not property house insurance. So I then get charged double insurance they charge me for the insurance on the unit.after that I came in to to show them that I have already had my own insurance and I dont need to be paying for their insurance and then they tell me they cant even refund me they can only credit my account towards public storage. Then I still dont even get credited back the charge of insurance from October I just cant stand this place and I cant stand the staff nobody can do anything thats all they say is sorry theres nothing I can do Im just a property manager thats all the staff is theres a bunch of property managers they cant do anything.

Cl
Review №11

Perry always takes care of me on 192nd! He is wonderful and extremely helpful every time! I appreciate the amazing customer service!

Va
Review №12

Awesome units! Highly recommend talking to Perry. He knows his stuff.

Ol
Review №13

Customer service at this location is on point!! David answers all my questions with ease and is always so nice and kind. Will refer anyone looking to public storage in Edmond, Ok!!!!!

Ma
Review №14

Great facility! Place is very clean and secure, price for climate controlled storage is very competitive and Perry provides fast, friendly service. I am thrilled with the experience I have had so far. I would highly recommend storing here!

Tr
Review №15

This place is top-notch. Perry is always accessible and great to deal with. Highly suggest using this location for your storage needs

Sh
Review №16

Perry was so so great! Cannot recommend this place enough. Wonderful service and a friendly smile - giving them all my future business!

Oa
Review №17

Perry was extremely helpful and I would recommend these units to anyone in the area!

Ja
Review №18

Perry is always helpful and friendly. He did a nice job helping my mom with a stuck door. I recommend this storage unit to everyone.

Sh
Review №19

Perry did a great job finding us a unit!Thank you!!

Mi
Review №20

Easy access. On-line registration was easy and quick. Check-in with Harold was also quick and easy. Unit was well maintained and showed no evidence of damage or misuse. Clean and dry. Also a price that cant be beat. Highly recommend.

Sa
Review №21

Great customer service! Dave was super helpful!

De
Review №22

Our thanks to Ray for making this experience easy. He was knowledgeable, friendly and helpful in every way. Very personable. Good storage facility and best price.

M.
Review №23

Ray is fast and knowledgeable. He offered me various products to assist with my move. He toured me to two different locations to see which one suits my need. Storage space is clean and well maintained. Getting their lock is a must and its at $20, on top of $25 app fee. Overall, great experience and Im confident my items are left in food hands!

Ma
Review №24

Perry is extremely helpful and this is a great facility

Ho
Review №25

This is the kinda place you can trust in storage facilities. It is clean, secure and has a great manager. Ray is the best around! No need to look anywhere else. He will take good care of you and your storage needs😊

Ro
Review №26

Perry did a super job securing the units that I needed. I strongly recommend this location for your storage needs.

Ka
Review №27

Perry was awesome ! Very kind , professional, and helpful! I highly recommend this facility!

Ad
Review №28

Perry was extremely helpful and a pleasure to talk to!

Ch
Review №29

Perry did an amazing job helping me with my purchase. so glad to be doing business here!

La
Review №30

Wonderful experience today! After spending the morning packing and moving, we realized we didn’t have enough space in our storage unit. Ray quickly helped us rent the unit right next to our current one so we could finish unloading. Very friendly and very helpful.

Br
Review №31

Ray was helpful and friendly during the process of reserving our storage unit! The entire storage facility, from the office through the units is clean and well cared for. Great experience!

Ge
Review №32

Great place to store you items. So nice and clean. Ray is so funny and he knows his job.

Di
Review №33

Very helpful and friendly

Pa
Review №34

Very nice facility.. Ray is a great help. Will recommend to everyone

Ka
Review №35

Ray is awesome and very helpful, he always comes down to check in and see if he can assist in anyway. Property well maintained and clean. Highly recommend, you won’t be disappointed.

Ge
Review №36

Today on January 1st, I was inside my climate controlled unit and was quite surprised to find the thermostat showing inside temperature at 53. Walked over to the next thermostat and it also showed 53 F. I expected better from a very new storage place.George

Bu
Review №37

Ray is the best guy ever. Super friendly and goes above and beyond for all his customers and for the storage facility itself. Super clean!

Er
Review №38

This Public Storage is so nice and clean! Ray is the best! He is the sweetest and we won’t go anywhere else as long at Ray is here!

Te
Review №39

Ray is very friendly and helpful and took the time to make sure we had the size unit we needed. The service and the price stood out from the many local competitors, making our choice to use Public Storage an easy choice.

Am
Review №40

After actually moving into 2 units, and utilizing the services of Public Storage, I have had the absolute worst customer service and experiences with this storage facility. Also, the entry gate is broken more often than it works. There is also an insect and rodent infestation in the building where my storage is. I have been late paying my monthly fee some times, but when I am, I always go ahead and pay the huge applied late fee with no complaints. However, just when you are late paying your monthly fee, they lock you out of your storage altogether! Its unacceptable. Also, I moved out of one of my storage units over the Memorial Day weekend. They were CLOSED. So when I contacted the office to let them know that one of my units was vacated, cleaned, and the lock removed on the last day of the month, because I let them know on the 1st, they charged me a whole months rent! I disputed this and it was taken all the way to the district manager. She was just as rude and non customer-service oriented as the people in the office I spoke with. She gave me a $50 discount as if it was a gift and basically said take it or leave it. I will never use or recommend that anyone else use this public storage location. I chose this because it was so close to my house, however, there are many many other storage facilities with more competitive pricing, consistently working entry and exit gates, no insect or rodent issues, and much better customer service in a 1 mile radius of this one. When you go to sign up, everyone is all smiles and very nice. Renter BEWARE!

Ti
Review №41

RAY!!Every time i come into the shop Ray is always going out of his way to make sure that i am helpful and make sure i have what i need. i recommend this shop to anyone that asks about the best storage in town.. Go See Ray!!!

Je
Review №42

Visited the facility on a busy Saturday morning and Ray went out of his way to make my experience informative, quick and easy. Ray drove me to my unit on the golf cart and showed me how easy the access was. He was pleasant and professional and I will def refer others in need!

Fr
Review №43

This facility is so clean and Ray is always willing to help us. Highly recommended

Fr
Review №44

Super clean facility. Ray is one of a kind, he knows his stuff.

B.
Review №45

This property is so clean and I feel safe with my stuff being here. The property manager Ray is the best. Always available to help.

Ka
Review №46

Highly recommend. Very helpful finding exactly what we needed. The untis are clean, well taken care of, and ieasily accessible

As
Review №47

I would like to share my positive experience with Public Storage. I walked into the location on 192nd coming from a bad situation and needing moved out quick. Ray Hill was the gentlemen that helped me get a storage unit, lock, and insurance on my unit quick and efficiently. He had a very positive attitude and when it came to the computer giving him problems he effectively found a way to get it fixed in a timely matter. I am giving Ray 5 stars for the positive attitude and good customer service.. and public storage for hiring good people!! Thank you so much!! Keep working hard and putting that 110% in to making your customers happy! And again thank you to Ray!

Yu
Review №48

We had a great experience today! Audrey was so sweet and profesional!!❤️ She was so patient and took time with all of our questions with a smile! She is a great asset to your business! Thank you Audrey, we appreciate your hard work!

La
Review №49

Ray does a excellent job in customer care and always willing to answer any questions that I might have. I would recommend this public storage.

Hu
Review №50

The process was very fast and easy. Audrey was super friendly as well I made a good choice picking public storage.

Wa
Review №51

My mom has an storage unit here. She has been so happy with the clean property and friendly staff. She said Ray is her favorite. She said I need to get a storage unit here. When I am ready, I will renting here. Thanks for the info mom and Ray at Public Storage for taking such good care of my moms things.

Je
Review №52

Ray was so helpful and personable! The location is super clean and well kept. Would definitely recommend!

Ch
Review №53

First time storage unit buyer here. Had an excellent time looking at my reserved storage space. Ray was very helpful with any questions I had, took me to look at the storage space I reserved to make sure it would be enough fit for everything I was moving in. Outstanding customer service, I’m glad I chose to do business here and not anywhere else. Thanks Ray!

St
Review №54

Ray Hill helped us and explained everything, he is awesome!! made everything extremely easy for us, from setting up auto pay and insurance coverage to going over key points in rental agreement. If we ever have to rent a storage unit again Ray Hill will be the reason we return to this location!!!!

Mi
Review №55

This is by far the nicest storage facility I have ever encountered. The surrounding grounds are pristine. The facility is absolutely sterile. It looks brand new but it isnt. My storage unit looked like it had never been used. There are wide driving lanes between the rows of units to allow EASY access to each unit, even with the rather large 26 U-Haul truck that I used to offload my stuff. I could not have been more satisfied!!

To
Review №56

Great clean facility. Ray knows his stuff and is a great help.

Co
Review №57

Ray did a great job at making us feel welcome. This property is clean and safe.. Highly recommended

Do
Review №58

I have used Public storages for two years and have never had an issues. Ray Hill is always willing to meet the needs of his customers.Ray maintains a clean establishment.

Ga
Review №59

David was an incredibly kind person. Walked me out to my new storage unit (in the rain) to make sure everything was in order. Would absolutely recommend!

Mi
Review №60

Beverly was amazing. She worked around my schedule and got me setup in only a few minutes. The facility is clean and well kept. Great job!

Br
Review №61

Mr. Ray is just like a beam of sunshine on a cloudy day. Great place to rent a storage unit.

Be
Review №62

Great experience. Audrey was amazing in helping me get setup. Thank you to Zach as well for his assistance.

Cl
Review №63

Friendly, professional and helpful. Clean and very nice storage units.

Ge
Review №64

Wonderful property. So clean, Ray is awesome!

D
Review №65

Beverly provides awesome customer service. The whole process was smooth, I would highly recommend this facility. The whole property and units are very clean, well maintained and managed.

Ge
Review №66

Im telling you Ray has by far great customer service skills

Li
Review №67

Ray was very friendly and super helpful and the location is very clean! I would recommend this place to anyone!

Er
Review №68

Ray is awesome!! He’s so personable and nice!! Won’t go anywhere else.

Ni
Review №69

Called to check on prices an units available the lady I spoke with misty was very helpful an a complete sweetheart look forward to doing business with them

Bo
Review №70

Ray Explained all I needed to know about renting a storage unit. GREAT GUY!!!

my
Review №71

Ray is always so helpful. Our temperaure control unit is clean and the halls are always neat.

Da
Review №72

Fantastic customer service. Manager showed me the spaces before filling out any ppwrk. Made sure it was what I needed. Explained everything very clearly. Rates are different for each location. Check the website first! Best deals are online. The only negative thing I can say about Public Storage is that the one month free rent is actually eaten up by the application fee which is $24 so the $1 a month first rent is actually 25 bucks.

Da
Review №73

Ray was very helpful in getting us the storage unit we needed! Thank you!

Bj
Review №74

Ray was very helpful, directed me to another location that was closer to where I am moving. Great customer service.

Ja
Review №75

Clean and secure facility, Audrey was very knowledgeable and helpful. Great stock of packing supplies at a reasonable price.

To
Review №76

Location is always clean. Great customer service. Highly recommended.

Da
Review №77

My wife, Melissa wrote a review but I wanted to mention how really nice Beverly was to she and I. We really appreciate her knowledge and help out with figuring out which unit would fit our needs. Thank you Beverly for your professional assistance. -Damon and Melissa Burch

Th
Review №78

Amazing people! Autrey is soooo outstanding and so helpful! Great place to go no doubt! Y’all check them out!!!!

Do
Review №79

Audrey was very friendly and knowledgeable. Very affordable and easy to rent.

De
Review №80

The property manager Ray, always greets me with a smile and goes above and beyond. The property is always clean.

Me
Review №81

Ren was great! She helped me to get a unit rented so quickly! It was an easy and pleasant experience. Thanks Ren!

So
Review №82

This visit was super quick and affordable. Audrey was super helpful and found exactly what i needed!

Li
Review №83

Went in to a different store to make a payment, very nice friendly person in office. Beverly at the store on 122 nd quickly took my payment and bid me a nice day.

Pa
Review №84

Came in asking for information about the units they have at this location. And Ray was so helpful. Needed some stuff to keep my items dry in my unit. They had what I needed.

Gi
Review №85

Convenient, clean, super affordable and friendly staff. The payment comes directly out of our checking account. Pass code required to enter. Storage unit was clean and lights always work in unit.

Je
Review №86

Ray was professional, speedy, and friendly. Love this place.

je
Review №87

Awesome service

Le
Review №88

Clean property. Great customer service. Highly recommend

Mi
Review №89

Ren was super sweet and knowledgeable about all my rental needs. This place is great!

Ke
Review №90

Excellent experience and Ray was more than helpful. I would definitely recommend public storage!

Te
Review №91

Diane was wonderful and got me set up quickly!

Da
Review №92

Friendly and helpful staff. Awesome price. Very pleasant service

br
Review №93

I just got a second unit, great place. Tina was very helpful.

Ra
Review №94

Came in to buy so boxes. Ray was great. This location is always very clean.

Su
Review №95

Ren is fabulous! Thank you fir yiur help.

Ka
Review №96

I was in the store a few days ago with my friend ,Tina was very friendly and helpful.

Je
Review №97

Pam was very nice and showed me a storage unit even in the rain. She went through the contract to my understanding.

Ke
Review №98

Ren was a pleasure to work with. She made this process easy and quick. Thank you Ren!

Ka
Review №99

Ray was very helpful in selecting the correct unit size and showed me several possibilities. The property is very secure and clean.

Em
Review №100

Very happy with this location. Clean and secure, and very kind and helpful staff.

Information
12 Photos
100 Comments
4.8 Rating
  • Address:2201 NW 192nd St, Edmond, OK 73012, United States
  • Site:https://www.publicstorage.com/self-storage-ok-edmond/2587?pid=pslocalsearch
  • Phone:+1 405-531-0998
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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