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Extra Space Storage
100 W Danforth Rd, Edmond, OK 73003, United States
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Extra Space Storage
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Mi
Review №1

Ive done business with this location before, and the place is still being run well! Seth called after I set up my unit all online just to make sure I didnt have any questions. Very easy to talk to, and made me feel welcome.

Ma
Review №2

Rick is a great guy very friendly and found me a spot for my trailer. Thank you so much Rick!

Ja
Review №3

Great service! Clean and tidy. Rick made the process so easy and enjoyable.

Je
Review №4

The quality of customer service at Extra Space Storage. Stephen helped my daughter and I so much when we initially rented a unit. We were kind of lost on the size we needed. He showed us examples and was really patient and kind. Also, Savanna was first rate when she helped with an issue we had moving out. Everyone has been so courteous and kind. The facility is nice and felt safe. We stopped for proximity of place we were moving out of but stayed because they are wonderful. This is the place to go!!! Jeannine

Br
Review №5

I Had nice experience with this place. Rick is a nice guy. Doese what he can to work with me.

Da
Review №6

Called for looking for a storage unit. What I needed was not available. Rick contacted two other advantage facilities to help me. Professional, polite and very helpful.

Ky
Review №7

Great customer service! I highly recommend them

Je
Review №8

Rick and Dylan were very helpful in getting me set up and taken care of!

Co
Review №9

This place is 5+ stars for your storage needs Dylan was very easy to work with

Sh
Review №10

Despite the fact that I was moving and really didnt want to, the guy (dont remember his name...) Made looking for a storage unit a pleasurable experience. You see... I was doing what any good millenial child would do and moved back into my parents house. Boomerang kid is what were called. The reason Im giving 4 starts is because when I went back the next day there was a lady working. She rented me a unit a 10x10 so i thought. However I actually ended up with two 5x10s with a divider in the middle. When I asked her where the unit was she showed me a map and told me how to find it. Unlike the guy who was there the day before and actually took us to see a unit. I came back a few days later to load my things into the storage unit. I purchased a few chair covers and the guy was there. (Of course I interrupted his lunch for the second time however he was quick to help and I appreciated that.) I told him about the unit and the divider. He offered to move me to a 10x10 that was completely open. I declined as I was fine where we were and quite frankly just tired from moving all day. He was incredibly friendly and made my experience a little better with a smile considering i wasnt wanting to move in the first place.

Ch
Review №11

I am well pleased with the customer service that I have received, working with Stephen Wheeler , the store manager at 100 west Danforth. I wish I could find more people like him in other businesses. To me he is an ideal manager and a breath of fresh air in these times of uncertainty.Thank-you Stephen and ExtraSpace for treating me like a customer.

Pa
Review №12

Last week I spoke with your representative Stephen about renting a large unit from your company. Stephen was exceptional in his regard for customer service. He spent the time to check on availability within my desired area. Called me back as he said he would within an hour. Although I’m not needing the unit immediately ,I know I when I do I can count on every effort to be made by Stephen to accommodate. I would recommend using your facility to anyone that needs your services.

Ra
Review №13

Loving the service from Jaymie...clean place.

Ja
Review №14

I can’t say enough about these employees!! Storage units are a dime-a-dozen, but customer service is what matters...well and prices!! Steven and Jacob are both awesome, helpful, and friendly! I highly recommend!

Da
Review №15

This place has been great. I have multiple units here. Stephen in the office is awesome. Always super friendly and helpful!

gl
Review №16

Stephen and Jacob we very helpful and professional. They responded quickly to my questions and were very helpful. Price was reasonable and I would most definitely recommend this location to anyone.

Pe
Review №17

I rented online about 15 minutes ago & got a call back from Jacob about a minute later. It was fast. Ive never rented before so he explained everything to me! There were no hidden fees or anything like that. He got my unit set up, I signed my lease & im going to go move stuff in here in a couple hours. Super fast and friendly. :)

Sh
Review №18

Quick, fast and easy with 24 hr access and friendly staff. What more do you want from a storage facility. Great folks !

jo
Review №19

This was super great and easy to do! I had some great help from Stephen, and I got all my questions answered and got set up right then and there :) totally a great place to go!

Me
Review №20

Stephen was great. Property was clean and i was in and out in under 20 minutes. Definitely recommend this place

Cl
Review №21

Brandon’s customer service is outstanding! He came out of r building and greeted me at my car. He gave me a ride around the property in a golf cart. The facilities are very clean, secure, and easy access from the road, and month-to-month which is a plus. Brandon did an excellent job in explaining the lease, insurance and benefits of the units. He is very detailed and very knowledgeable of the business. I would recommend Extra Space Storage to anyone.

Em
Review №22

Jaymie was very helpful and knowledgeable! She found us the perfect size unit for a great price! Facility and office were spotless and made me feel safe storing my items here!

Kr
Review №23

Jamie was very helpful and informative. I really appreciated the fact that she tried to find me the best deal for the space I was looking for. Unexpected great service!

Ty
Review №24

Excellent service! Painless and fast—got the right amount of storage space I needed and there were no hidden fees or secret add ons. Highly recommended. Jaymie was awesome!

Ja
Review №25

Jaymie made my return to Extra Space extra easy.

Ca
Review №26

Great customer service! I really felt like you guys wanted what’s best for me! Thanks for your help!

El
Review №27

Incredible service. Jamie was out in the lot when I called dropped everything to come back to the office and assist my account payment. Ive been a customer with extra space for a while now and by far Jamie is my favorite employee. Thank you again for your help and patience.

Ti
Review №28

I was so fortunate to meet Josh at Extra Space Storage. With his courtesy help I was able to choose which storage space met my needs. Which saved me money. Josh was kind and thoughtful, he understood that my belongs were important to me. I am thankful for his help and willingness to help select the right storage space.

Mi
Review №29

Brandon was great to work with on getting a storage unit. Any time I had a question he was more than willing to help. The security is awesome and the drive-up units are really helpful for the big items I needed to store.

Je
Review №30

I needed a storage space right away. James was very helpful and thorough in his explanation of the unit and contract. I was really in a bind and he helped me out in a hurry. I cant tell you how grateful I am for his quick and professional response. He is a great guy with a great attitude! Well done! I will absolutely recommend this location to anyone needing a storage space

Ma
Review №31

Fantastic experience. I submitted interest on the website and got a phone call from them within 5 minutes inviting me to come look at a unit. It’s very clean and professional and the staff are SO helpful and kind.

ty
Review №32

Very professional would recommend

La
Review №33

I LOVE good customer service and Josh is a professional at it. He was extremely friendly and was more than willing to stop and take the time to explain the answers to my questions and go the extra mile. This is the second time I have rented with this company (different location first time) and I feel reassured this time will be as good as the first. Thank you, Josh!

Ja
Review №34

Steven was very professional & helpful. I will definitely recommend extraspace to friends and fam!

Ra
Review №35

When I drove up to 100 W Danforth location on Edmond the sight was really clean and neat. This let me know that the storage units inside would also be neat . I went to the web sight and reserved a unit. Great pricing by the way.The next day I came to the sight and met James Johnson the Store Manager. And Wow is he excited about this sight. And he has every right to be as he drove me through the lot to my unit. And guess what I was right. My unit was impeccably clean. He even showed me how to make sure my unit was locked correctly. And going that extra mile helped me know that he wanted to make sure I knew that he was interested in keeping my unit safe. He also let me know that he checked locks at night to make sure all units are locked and would call me and let me know if something was wrong. Again going the extra mile and letting me feel confident that my stuff will be safe. Thank you Mr. Johnson for a Great experience. I definitely will be recommending this sight

Gl
Review №36

Extra Space Storage is very affordable and the staff Brandon and Jayme were the friendliest and made the move so much easier! We got a couch cover and a lock for the unit! Something I didn’t even think about getting I’m glad they offered it! Definitely recommend

Wi
Review №37

Brandon was extremely helpful, always promised to go above and beyond. Made sure he helped me find the right unit we needed for our situation. Never felt pressured to spend more than I needed to

Re
Review №38

Love that this location is close by and Jaymie is so friendly. I feel like my things are safe.

Ma
Review №39

Brandon is very helpful and friendly! He came out and greeted us at the door. The process was easy and great!

St
Review №40

Great place with plenty of nice clean buildings. Jaymie was very helpful and friendly with the whole process of signing up and showing me my unit.

Te
Review №41

Jayme is a awesome manager and and has a lot of respect for talking to me shes really sweet and takes time to explain every detail.

Te
Review №42

The employees are so helpful at this extra space storage. I’ve had some bad experiences with other storage units but this one is very different. And if I ever need any help they are always there with a smile. Will definitely continue to use.

Jo
Review №43

Started looking around for a nice, clean, safe place to store some extra stuff. Done looking now. Josh was especially helpful walking me through all the different options and was the definition of fun and professional. If I could give 10 stars I would and definitely recommend.

Ka
Review №44

Brandon is absolutely amazing! Very welcoming environment! Clean storage space. Would recommend to friends and family!

Fr
Review №45

I received the very best help from Thomas. He really knows his stuff here.

Le
Review №46

As Im sitting here drinking my pumpkin spice coffee, I decided to call and get more info. Jaymie was fantastic, answered all my questions and I will be in after the holidays to get my unit and packing stuff!

So
Review №47

Jaymie was incredibly helpful! We feel super safe and secure leaving our valuables at this location.

Br
Review №48

I just bought a storage unit today and I couldnt be happier. The prices are reasonable and James was really friendly and helpful. It was a quick and easy process. I would recommend them to anyone!

Gr
Review №49

Josh provided me excellent service. very professional and courteous. Storage unit was clean and well maintained. highly recommend this storage facility.

Sh
Review №50

It was quick and easy to set up. Thank you!

Da
Review №51

Fantastic service!! Brandon was very friendly and helpful when moving units. Clean units, great security! Highly recommend!

Ma
Review №52

Excellent customer service and good prices for the space we needed. Good location for Edmond, Oklahoma. Sarah is very knowledgeable and helpful with all my concerns.

Jo
Review №53

Jaymie and Thomas were great. We had fun making magic happen with storage.

Co
Review №54

The manager of this store came by another store to assist me when their manager no-showed! Super helpful, thanks!

Sa
Review №55

Jaymie is always so helpful & sweet! she gives great customer service & always has a smile!!

Ce
Review №56

This location had excellent customer service and the best prices in the area compared to the other storage companies in the area. Very happy with choosing this company and location. This location is very clean and had James was very knowledgeable on all the services and agreements offered.

Jo
Review №57

Jamy + Thomas really makes me feel they value their customer. Great employees.

Ke
Review №58

He was very professional everything was clean and he was very helpful

Ch
Review №59

Great place to store. Looking forward to eating pie and not worrying about this anymore.

Im
Review №60

Very sweet and polite got me what I needed was very helpful would recommend 10/10

Ka
Review №61

Thomas, the assistant manager was fantastic. This has been the easiest experience thanks to him

St
Review №62

Excellent customer service! Jaymie was wonderful to work with.

Fe
Review №63

James was very professional, helpful and patient with me in selecting which storage unit I needed. He explained the contract thoroughly and answered all questions. Customer service was great! Will definitely recommend.

Sa
Review №64

Brandon is very courteous and friendly! Clean and spacious facility! Thank you for the quick and easy service!

Ja
Review №65

They’re very helpful and I’ve stored with them a long time. Friendly staff

To
Review №66

The prices offered at Extra Space Storage are reasonable and their customer service is amazing! Getting my unit was the easiest process with their staff, especially James. The location is clean and I wouldnt leave my belongings in any other facility.

Ti
Review №67

Great customer service. Jaymie is a joy to work with. Painless rental process.

ju
Review №68

Professional, polite, great prices, super clean and easy. Wouldn’t go anywhere else. Josh did a great job explaining everything.

ma
Review №69

Getting a unit here was very easy and affordable. Thomas was very nice and helpful!

Ke
Review №70

Jaymie is awesome. She helped me find my lost Charlie Brown movies. 😊

El
Review №71

Excellent customer service! Jamie even offered to come in early to get our paperwork done!

ni
Review №72

Great, friendly service. Excellent prices. Would highly recommend

To
Review №73

Brandon was great. Highly recommend and I don’t recommend anything. Ever. I know, right?

Th
Review №74

Visited this location when looking around for a place to store my stuff. Josh was very professional and knowledgeable. Ultimately chose a different location that was closer to my home.

Ba
Review №75

Had a very good experience. Customer service was great. James Johnson was a very polite employee with patience and expertise. It is not very often you get good customer service like this anymore. I would recommend this business to anyone. Thank you.

Br
Review №76

Good service! Thomas was very helpful

Ca
Review №77

Great customer service, very clean and reasonable prices. I would recommend this place over any other storage facility.

Hu
Review №78

We where able to fit all of our stuff into the storage unit like a cornucopia

me
Review №79

Easy to reserve a unit on short notice. Friendly and helpful in the process.

Ce
Review №80

Wonderful staff! Great business and very helpful.

Ad
Review №81

Wonderful customer service! Always friendly and helpful.

Da
Review №82

Nice premises and nice staff. just an easy place to deal with. nice hours and i feel like my unit is safe.

RU
Review №83

Donald was amazing. Helpful and detailed to the point I didn’t have any questions! Extremely recommend.

Ca
Review №84

Needed a unit for furniture till move was complete, they were super helpful, even driving me to see which unit would work best for our needs. So far 2 thumbs up.

Cr
Review №85

Five year customer, excellent service and facilities. Secure, clean, and great service. Helpful and easy to work with!!

Jo
Review №86

Excellent service by John Davis on Danforth Rd in Edmond. Showed me the space before signing the contract to make sure I would work. Quick process and John answered all my questions. I definitely recommend this location!!!

St
Review №87

Easy to sign up for a unit, very nice staff, clean facility

Ki
Review №88

Joshua was very enthusiastic with helping us find out storage unit! Very impressed with this facility!!

As
Review №89

Jaymie was awesome!!!!! Ill be back for sure just because of her awesome customer service! Definitely recommend!

Du
Review №90

Jamie has the worst customer service! If you want someone who is rude and screws you over use these guys! One word to describe Trash. Also the only reason there is so many 5 Star review is because they wave one of there fees don’t fall for the rating

Th
Review №91

Came in yesterday had a great experience with the young lady. Very professional and polite. Will definitely recommend. Thanks.

Ga
Review №92

The manager was absolutely amazing, he answered all my questions and was very patient. Seriously one of the best places with customer service!

El
Review №93

Very accommodating and pleasant. Thank you.

Te
Review №94

Great service, quick and easy. I have units here already and needed more space, Tia is always very helpful and friendly.

Su
Review №95

Joshua was so helpfully. And explained everything to me. Thanks

xx
Review №96

Jamie is a great and fun person to be around couldnt stop laughing

Da
Review №97

Tia did an awesome job setting me up with my unit! I highly recommend this place and it’s a great location!

An
Review №98

James was knowledgeable about the grounds and abke to answer and assist me in my situation. The grounds is clean and secure...James thanks for making this process painless. James you ROCK!!

ma
Review №99

AMAZING!!! Best experience while moving and truly the Chick Fil A of the storage companies. Ask for JAMES and he will treat you with respect and you will experience the best customer service. BEST I have seen in the storage space!!!!

Pa
Review №100

I’ve been very pleased with servicesClean and secure

Information
6 Photos
100 Comments
4.9 Rating
  • Address:100 W Danforth Rd, Edmond, OK 73003, United States
  • Site:https://www.extraspace.com/storage/facilities/us/oklahoma/edmond/1000000787/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_NjgxMDI1Ny03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 405-359-0433
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Records storage facility
  • RV storage facility
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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