Not the best experience Ive had with a storage facility. The gentleman that was working couldnt have moved slower if he had tried. He spoke so low that no matter how hard i tried I couldnt hear him. He set up the storage then had me follow him to the storage facility, that wasnt where the office was and was Iocated in an area that wasnt manned or even near the office I was at. I went here after seeing they were in a gated area behind the office, or so I thought. (Thank goodness the police impound yard was near it). He didnt bother to tell me otherwise I may would have gone somewhere else. And finally, the storage unit was dirty, I mean lots of dead critters and lots of dirt, spider webs and spiders. On a positive note it was quiet so I had no trouble maneuvering the uhaul. Ugh.. it was not the best experience, I hope my stuff is OK as I live 90 minutes away, Im getting ready to move to the next town over.

It was different. Ive never been to a storage facility where the storage compartments arent even on the grounds with the office so that they can be monitored. The only reason I left my stuff there was because it was next to the police impound yard. The employee was very slot, talked alow, typed slow, walked slow and drove slow after yelling me I had to follow him to the units. It was just weird.

After no response back from the either the local storage company or even their corporate offices, I feel obligated to post a public review for anyone considering using this company.They have ABSOLUTELY no way to contact them when their system did mess up for me this last weekend. I paid for a baby sitter for my entire day. I had even rented a trailer. Showed up Sunday morning bright and early to start moving my stuff ... access code did not work. Retried umpteen times until I finally noticed that they system read 01/01/00 12:00am... yeah. Ok. Well, there I am -- out over $300.Left messages with the local office and even corporate number -- no response back EVEN YET TODAY -- its Monday evening.THEY HAVE ABSOLUTELY NO WAY TO FIX THEIR PROBLEMS WHEN OFF HOURS! NONE! ZILCH! ZERO! TOO BAD!If a storage unit is 24x7, I expect that to be exactly that. If there is a RARE problem, there MUST be a WAY to report a problem that is responded to 24x7! There is none here... go elsewhere.

Called 2 days ahead of schedule. Was told they NORMALLY arent open Saturday but someone would be there @ 9a to help me. Showed up at 9:05a and nobody there. Sign says SATURDAY 9-3. Website says open SATURDAY 9-3. Went online @ 10a (still sitting outside office) and website says theyre open. Called listed phone number and got recording to leave msg. Called corp. office and they wanted to send me to another 20 miles away. Tack on $1.09/mile.Why say your open when your not? Why lie to customers? I kept my end of agreement. Guess OU/Texas more important than CS.

Professional service, and I love the convenience of 24 hour access to my things. I definitely recommend!