Always get the carvelanche with the chocolate crunchies! Always a good spot even in this New York weather!

Absolutely ridiculous! I’ll be calling the owner. Firstly, I call and the girl who answers says they’re closed at 8:50 when online it says till 9:30. When I mention online says till 9:30 she says well if you come in I’ll help you (as if she’s doing me the favor for staying open the time she’s suppose to be).Then when I get there I order a medium ice cream and she gives me 1 scoop in the dish. I ordered a second ice cream as a large and she gives again 1 scoop just in a larger dish and charges more for the exact same amount. Super obnoxious and rip off. Management should evaluate their staff.

The owner Cathy is so NASTY, to EVERY customer that enters her establishment. She shuffles people through like cattle, yelling “what you want?”, “let’s go move”. She said that to an elderly woman that could barely walk. Don’t bother ordering anything other than a small, you will only be given 1 scoop no matter what size you order. Every time I go in there, all the patrons complain about her.

This taste just touched my heart.Seriously recommend this placeDelicious I had never eaten a cake like this before

Nice place to get some ice cream. The staff is always made up of hard working high school kids.

Very pleasant and professional staff and really good ice cream and cakes...I love this store...

Nasty lady... Went in many times to order pistachio soft serve and she refuses and makes believe that she doesnt understand you when you tell her that the ice cream is too soft and to let it run a little bit before putting it into the cone. The man who runs the store and I believe who is the owner is very curt and not very obliging at all. I went in to buy a $47 ice cream cake from my wifes 60th birthday and he told me he didnt have time to put flowers on it. For a business that achieves high margins its hard to believe that he didnt have time to put flowers on a $47 sale. What a jerk! TOM CARVEL IS TURNING IN HIS GRAVE!

Friendly staff and always great ice cream!

Fast and tasty ice cream! Nice quick staff

Grew up here, great place. Merry Christmas!

Nicest people and friendliest management of all Carvel stores Ive been in!

The lady that owns the place is very nasty , our cat ran away and since we were customers there we asked to put a flier, about our lost cat in the window and she said no , no fliers that this is her business and told my 9 y/ o daughter no, and everyone else in Deer hills shopping said yes , now we go to Ritas for ice cream or the other carvel

Great service!

Delicious

Its delicious!!!

Buena atención al cliente, la chica que atiende en la heladería es muy amable y profesional, gracias por hacerme sugerencias cuando yo no sabía que pedir. 100% recomendado por mi experiencia en ese local. Gracias