Donna helped us so much getting by husband a new phone after he crushed the glass. She was informative and very helpful and knew what she was talking about. We will definitely look for her in the future if for all of our other phone needs.

Despite the store being very busy, we had very dedicated service from two different employees including the manager. Everybody was very concerned that we got exactly what we wanted and took extra time to answer all of our questions (and we had a lot of them). Very positive experience all the way around and we left with two new Apple watches.

Eric was really good to me. Helped me with my son and myself. He helped me bring my number from Verizon to att. Eric was patient with me. Im not tech savvy he was very helpful with transferring my info. Eric is a superhero as far as Im concerned.

Mat and Jason have been very helpful with the purchase of my new iPhone 13 Pro Max! Highly recommend seeing them for your cell phone needs!

Our customer service agent who was Andrew was super helpful. He answered all our questions and was very helpful in helping us pick out the right phone.

My wife and I recently visited and everything went smooth. Jordan was an amazing help and will definitely ask for him by name for future visits.

Best experience I’ve had in a while. Braden, Jason and Jordan were a great team! They explained my bill breakdown in detail to further my understanding. They also looked for the best deals possible when upgrading my husband and I phones. Helped us with all we were looking for and more.

Great employees. Aways busy but they make you aware that they know you are waiting. Very efficient and they know what they are talking about

Ray provided excellent technical assistance. His customer service skills are superb. Very patient and took the time to explain procedures and expected results. Definitely a knowledgeable professional and a valuable resource.

My husband and I went to check on new phones for our family. Jason, Jordan, Donna were great. They helped us tremendously. They were very nice, professional and fun as well. I would recommend this staff to anyone. If I could give them more than 5 star rating I definitely would.

I just recently purchased my husband an Apple Watch and Jordan was a ROCKSTAR through the whole process! Jordan is very knowledgeable and made my experience easy and enjoyable.A++++

Willie was great at helping with getting two new phones for my children at a great price. Explain the phones and differences well so we could decide which one would be best for them. Did not take long at all to complete the purchase. Definitely recommend his great service.

I just visited the AT&T store in Crestview to purchase accessories for my new IPhone 13! Willie helped me with all my needs! He was kind and courteous and went above board to show me different products I had not considered before! He was awesome! They were running a promotion so I ended up getting an item free for buying two accessories, which I totally was not expecting! I am a happy customer! I just switched my service provider to AT&T after using Verizon for almost 20 years! I hope the good service will continue as I am sure it will! Thank you Willie!!!!! 😀. See you next week!

Andrew set us up real good with the best deal possible for our needy family. 10/10 will come here for an upgrade again! Lol!

Braden has been very helpful and full of knowledge of the products and suggesting what he thinks the customer wants.

Willie was amazing!I went in to get information about getting off my parents plan and switching to AT&T. Willie was able to give me a quick price quote and got me all set up in under 20 minutes! Highly recommend this location!

Very good customer service and very friendly! Loved the experience in store!

Worked with Jordan today about switching back over from Verizon and ordering a phone for me. He was extremely patient and answered every question I had, even multiple times. He made things easy to understand and walked me through everything.

I’m so very pleased with our experiences at Crestview Att. Nothing could have been better. Thanks tonAnsreww for his patience and being so smart.

Excellent experience at this store with Jordan! He answered all questions I had and explained everything to me. He took his time and I appreciate the great customer service. I highly recommend him!

Andrew was very helpful in explains my plan and the phones to me.

I had the pleasure of having Mr. Andrew help me with my phone not reading my SIM card. He was quick and very reliable.The customer service was amazing! I highly recommend this store!

I came in to buy a new phone and Andrew,Ray & Jason helped me out. The service was AMAZING! On top of helping me buy a new phone they kept me and my friend laughing. Overall the best customer service EVER. So glad I picked AT&T

Jordan and Melanie (his shadow) were extremely helpful. They made my trip quick and painless.

Eric was amazing! He went above and beyond, way out of his way to help our family find the right phone and the right solution. This employee is a big asset to the local store, definitely earned my business and word of mouth. Clean store, well setup, greeted as soon as we came in. Thank you!

Willie Gathings is easily and by far one of the best sales representatives I have worked with in my life. He ensured every question and concern I had was taken care of and had my best interest in mind throughout our entire interaction. He went above and beyond to ensure I got what I needed and was willing and able to give me all the necessary information before, during, and after my transaction.

The guy we worked with Eric was the best rep we have ever worked with. He helped me and my husband transfer his service from Verizon to AT&T. He helped us transfer my husbands information from his phone to his new phone. Eric also got us direct tv stream and internet with AT&T as well. He was a superb guy to work with. We love him bunches. We hope to work with him again. Give him at least a $5.00 an hour raise. It’s guys like him that make people like us feel comfortable doing what we did today.

Ray showed total cooperation and had great service, as well as patience! Strongly recommend anyone coming by to see him.

Ray and Jason have been excellent in helping me this evening. It was one problem after another that they did their best to solve. I Would definitely recommend speaking to them at this location in Crestview. Thanks again!

Donna helped my mother and I during a recent visit! She is always so kind and helpful whenever we are in need of something. We upgraded our phones in the visit and she made sure everything was transferred from the old phones to our new phones! She even ensured my Apple Watch was paired back up to my phone with no issues!

Jordan and his coworker Melanie was absolutely great representatives to me and definitely helped me out of a tough situation. I recommend them 100%.

Please create a way for clients to support sales representativesMonetarily above and beyond for healthcare services to sales representative outstanding service historySP4 MOHL RETIRED US ARMYDONNA E.Please consider starting this program with Donna E.10/22/215 star service today as always with DonnaPlease give a generous bonus for Christmas🌎🦈

Eric was a great help! Will be coming back!

Donna was a great help, very patient, and knowledgeable! She was able to save us a lot of money… which is always a plus! I highly recommend her for your next AT&T purchase.

Andrew made sure to completely understand our situation before offering a suggestions on plans and devices. He was very informative, helpful, and didnt really pressure us for a sale. He gave us all the information we asked for and then let us make our decisions. All in all, very happy and satisfied with our experience!

Understood what I needed. Very helpful, nice and a great sales rep, will do business with again….

Andrew was fantastic and was incredibly helpful!!! Walked out with a brand new iPhone 13 for basically free! Representatives were all very friendly.

Ray is a fantastic and helpful AT&T employee and I specifically waited for the weekend to come in as as he only works the weekends. He asks questions he isn’t fully confident about, which I and many others appreciate greatly!

Braden was so amazing and helped my 89 year old father in law with his phone. He was so patient and kind. Thank you!

I agree Jordan deserves a promotion, store manager maybe GM 👀.

Superb customer support. Kudos to Andrew for his professionalism and eagerness to provide top notch customer service!

Ray was very knowledgeable and helped out a lot. Thanks again!

We’ve always had wonderful service at the Crestview AT&T store. Andrew is always helpful and courteous.

Ray and Andrew helped us replace a phone quickly and efficiently. They asked the right questions to make our shopping experience pleasant. Thanks guys!

Andrew was Super Awesome!!! He explained everything clearly and his professionalism made the whole transition of 4 lines a breeze. Love the attitudes and atmosphere of the store Also

I came in to reduce my bill and eric reduced for me. Hes great

Peter helped me out. Great guy. He hooked me up with the full package. Phone, car charger, two extra blocks for my charging cable, he made sure I got the best possible deal I could get. He even made sure I was getting my military discount. I’m fairly certain he would’ve given me the shirt off his back if I asked for it. He got everything together and had me walking out the store in about 30 minutes. I’m not a fan of AT&T, but this store’s customer service sets the bar high and that alone will make it hard for me to shop anywhere else.... ever.

Eric was fantastic. He explained everything to me and made everything really easy for me to understand. He was extremely kind and made the time very easy. I didn’t even see that an hour and half passed by then. Thank you, Eric and Andrew for the insight!!

Andrew was very helpful and informative. He made the process quick and easy and was very nice and sociable! He helped my family save money on our plan thanks for your help

Eric was ok but Andrew was a super super mega star and 5 stars aint enough especially because go team go sports

If I could work with Eric again I would. hes incredible

Today Eric assisted me in an exceptional manner and I appreciated doing business with him. He was patient and very knowledgeable. Also Ray assisted me with my purchase and I am delighted to say he exceeded my expectations. He provided exceptional customer service and was a pleasure to work with! Together Eric and Ray made my day as a very satisfied customer.

This store provides you with the least customer service you will ever experience, take my word for it. You have never been lied to like you will be at Crestview’s AT&T store. With G at the helm, this store will sink to the bottom with no time. Taking my business to a new carrier after the mess they’ve created.

Jordan whew has GREAT customer service, took his time and made sure all my needs were met highly recommend

Eric was so great and informative, I was in and out in less than 30mins for an upgrade. I have never been in ATT for such a short time! Thank you for the speedy service and answering my questions.

Mr. Jordan is the Best!!! Extremely helpful and very professional. Took the time to explain and answer all of our questions about our service and our phones!

Awesome staff! They are always able to fix my issues quickly!

Had a great experience with Jordan getting a new phone. Service was fast, professional, and kind. Thank you!

Great store. The sales people are super nice and helpful. They tell you everything you need to know. They sell you exactly what you need and are willing to help with any issue.

Andrew was great to work with at the AT&T store in Crestview. In and out and they didn’t even try to up sale me.

Eric was very helpful with my phone. Give him a raise.

Donna was great! I’m a first time AT&T customer and she explained everything to me, along with helping me set up the first responder plan.

Great experience. Very helpful. Mr. Jordan gave us his undivided attention. Would recommend to friend.

Donna was extremely helpful we did 3 phones and an ipad incredibly smooth and wonderful great place to do business highly recommended

I have been in the Crestview store several times. This time I dealt with Eric. He was wonderful. Give him a raise. Hes a stud.

Ok, wanted to add to my review but it wouldnt allow to edit. Ive always had good service here, tonight Jordan did an awesome job assisting us with changing out our phone!! Thank you!!

Jordan was really helpful, he helped us get brand new phones without paying crazy money. He answered all of our questions even after we left he was readily available to help us. Thanks Jordan!

Peter was an amazing help! He made the process for myself and my wife go quick and he saved us a lot of money. I will definitely be requesting him when I go back!

I had the best experience with Att Peter was so knowledgeable, friendly and very professional . He is the most genuine person I’ve ever met. We need more People like him. Thank you so much. I could feel that he really cares for people and his job.

Had a great service with Willie Gathings he help out a lot

At the Crestview store, Peter was the best help while I purchased my new phone. He was able to save me even more money than I expected and made sure we understood every step of the process. My experience with him went smooth and I am so happy now with my new phone!

The guy we worked gets 2 thumbs up from me and my husband. Love him

My man Jordan got my insurance plan lowered, helped me out with a new phone, and getting it set up! All around great customer service!!

Amazing service, very easy to work with. Friendly and not pushy! Much better than Verizon.

The guy I worked with was utterly fantastic. He got me ported from Verizon to art and got me a new phone. Eric Bissell was his name. Super guy

The Crestview Att store employee i dealt with helped me and my wife get a new phone. He was the guy with the goatee that loves the 49ers. I think his name was Eric

Jamie was fast and efficient. Very friendly and helpful. High quality service and support provided.

Mrs Donna was exceptionally knowledgeable, customer service was impeccable and the visit was very productive. Twice in the las year we’ve done business at the crestview store with her helping us, both times were extremely easy 👍👍👍👍

Andrew is always so great and helpful every time I come in to get help or make changes.

Andrew is the man! Hooked me up with more stuff and my bill was actually cheaper with the promotions and military discounts!

Eric was perfect. I loves him

The service I received was Outstanding, but what made my experience great is saving a few coins while maximizing the overall all the benefits or special that were offered. Versus, monitoring my data usage I now have unlimited for no additional fees. That within itself is a saving. Thanks to the AT&T rep Mr Andrew. Two thumbs up!

Jordan is the best business expert ever, he needs a promotion.

Willie was very helpful and a pleasure to work with. Customer service is so much appreciated when you can visit a service rep and they know what they are talking about, very well informed and resolve any issues you might be having. In person customer service is 100% still the #1 way to take care of business. Thank you so much

Ray and Jason gave me awesome customer service!!They were both very kind and helpful!!

The fine gentleman i dealt with was extra ordinary and spectacular. he also was very kind. Eric

Willie was exceptional. He went above and beyond helping me with my phone service and internet ! Couldn’t be happier with the service he provided !!

The staff was fast, super helpful & knowledgeable…super happy!! Thks!!

Some of the nicest people youll ever meet in Crestview Florida I thank you so much Jordan youve done a fine job God bless you

Jordan and Matheus were amazing! Jordan stayed late to make sure our phones were setup with screen protectors and we were taken care of. He went out of his way to treat my kids as adults. In todays world Customer Service is alive and well! We are extremely satisfied customers! Thanks guys! You rock!!

Andrew was Awesome!!!Great help Definitely recommend

Donna at Crestview at&t was fantastic! She was VERY knowledgeable and extremely patient with all we required of her during our visit into the store. She will be my go to moving forward for any phone needs. Tysm Donna!

Jordan was amazing! Helped me with my new phone and setup on it

Jordan is a great customer service and very helpful at all times love at&at

The two gentlemen who helped us were wonderful. I had a good ending to a very stressful day.Thank you very much.

A great and easy experience.

My boy Jordan hooked us up with the new iPhone 12 and helped us realize that we were also overpaying and got us on a cheaper plan for insurance on our devices. 10/10 customer service!

Donna was a customer service dream. I came in just to fix my 15 year old account plan. Donna grabbed me right away fixed my plan to save me $40-$50 a month. She also listened to my 5000 dumb questions. #TeamDonna #WayToGoTraineeRay

Mat & Eric we’re like Batman and Robin but I’ll let you guys figure out who was Batman and who was Robin

Peter was the best guy here you guys should always request him! He made sure I was getting everything I wanted and made everything clear for me. If it wasn’t for him I would be with Verizon. Very nice guy.