I had a great experience with College Station Nissan. I needed to have my brakes replaced as they were making a squeaky sound. The guys knew exactly what to do and performed a timely service for my vehicle. They even gave me a ride home and picked me up afterward to get my vehicle. Great customer service, Would 10/10 recommend!
I had the pleasure of working with Josh. He was spot on with the estimate of how much repairing my car would cost without any extra charges. Services were fast and timely and he was very understanding and helpful and patient with everything going on when my car broke down. He gave follow up calls to make sure everything was ok and that my car was working fine after I picked it up. I felt very reassured working with him.
Had transmission failure and put my car in on Thursday and it was repaired and ready to go on Monday. Friendly courteous staff. Thanks
Josh Singleton was great! He made my experience stress-free. Awesome customer service!
First service for my Nissan. In and out in 30 minutes...great service
Very friendly and courteous. Were spot on in estimated time to complete
Got a used 2018 Nissan Sentra in August (another dealership) and needed a 40k service. Service advisor very easy to work with and was not pushy about other services that may have been completed prior to us acquiring the vehicle. I have always been impressed with Douglass Nissan’s sales and service dept going back to when I owned a 2001 Altima.
Nissan completed a Wheel hub assembly replacement on my right rear side. Josh, the service tech was extremely professional and kept me updated with every step.
Very helpful writers and polite. Service reasonably quick
Such a wonderful place with caring and efficient personnel. I needed my customary maintenance checkup and they were so thorough they found where mice had been in the motor cavity and gave me advice to prevent the infestation. Also they were kind enough to give me the best deal on replacing the plastic covering of my rear light which had been cracked at a garage sale. All the same day ! They gave me 200 percent. Glad I bought my Rogue from them !
Very professional staff. The facilities seemed very organized and clean. They also provided shuttle service from and back to their shop.
Izzy is always great. And although it’s not his fault at all, just wish the repairs guys would’ve found out about my problem 3 months prior to it getting fixed two days ago. I travel from Houston so just wish the fixing of the problem was a little more accurate. Other than that. Y’all’s service is always on point!
I took my car in for an oil change and I was in and out fast. Everyone was very friendly. I like the fast service.
The only downgrade to Nissan for service is the lack of after hour service available. The team is always professional and never pushy.
I am grateful to Israel (Izzy) for his professionalism and hard work to get my car ready to roll. Many thanks!
Very good 😊 thanks
They were very professional , informative and friendly.I would recommend them.thank you Josh and others whom serviced my rogue.
Bought a car. Excellent experience.
I have never experienced such fast and friendly service! I was immediately greeted at my car. They asked me my concerns and what I needed done to my car. Not even half a day, and they called me when it was done. Everyone was so nice and helpful!!!!!!
Great svc. Mr Josh & Mr Hernandez rock!
Once they got my car in the garage, the service was speedy and they were very thorough. But it took 3 hours to get to that point. For this service, I havent had to wait that long with them before. They did have a lot of cars lined up when I got there.
Great Service! the guys really do care about the cars. and are willing to do anything to give you great service
I have No Complaints Excellent Customer Service !!
I feel like they are honest with me. Good customer relations!
Had the pleasure of working with Cody Field. Was prompt, professional and thorough in his explanation and walk-through with the service of my truck and getting me in to a loner vehicle for the 2 days I needed it. Zero complaints and very pleased with Cody and College Station Nissan.
They diagnosed a rattle in the front passenger side and determined it was caused by a missing under shield. Replaced at no cost. Very pleased with the
Service department was great...however in the midst of a pandemic the non service staff wasnt concerned about wearing masks. At first i thought it was a privileged group of young white guys who didnt care. Then there was the black guy and then the Hispanic guy without a care in the world wandering thru the area without masks. You cant make this up in a time when 17,000 new cases a day are discovered. I expected more from these folks. The lower level staff was engaged with mask wearing protocols, but the more senior folks just joshed they way back and forth. Very disappointing in todays environment.Rick ComleyCollege Stationed about wearing ma
Theyre great people... Travis by name is a wonderful person and so is Cole
Friendly staff. Had 4 people ahead of me but the wait was right at 1 hour. Prices reasonable also. Will return.
Did a vehicle inspection for me, fast and great service.
Very pleased with the service and customer service experience 😀
The battery retails for about $100. I was charged $151. Install was $36, which seems fair. Also had oil and filter change and tire rotation. I was called about dead cell in battery. It was seven years old. New battery has 7 year warranty. Always courteous.
Great staff, excellent customer service. Will definitely go there the next time I need a vehicle serviced or if I’m in the market for a vehicle.
I needed a truck repair. Called made an appt. I was treated with courtesy and respect by everyone. After being diagnosed by the computer Kevin the service manager explained what would fix my truck, the cost of it and how much labor was included in the cost. Also the advised work for any vehicle of 100k+ miles.
Great service, friendly and professional. 👍🏻
It and out in only an hour even with the service writer resetting so of the on-board computer
I am happy with everything. Especially the professional kind service. Thank you. I shall return
Great service every time I go there.. Nissan kick was the Best purchase I ever did..
Great trust worthy place
We are very happy with our service today. The service folks were ALL very accommodating. Keep the specials going and well be back.
I had to get my QX80 towed to this Nissan dealership after a blowout. They had the tire in stock and they stayed open late on a Saturday to fix my car! They had the nicest employees and they got the job done right and I wasn’t without my car until Monday - Really exceptional
Josh is back! I expect a great service experience from him as I have always received in the past.
Nice people very helpful.
Very friendly folks, great parts department, beautiful dealership.
Service recall repairs where not done, although Service Adviser Israel Hernandez, and his service manager (name not available) claimed repeatedly the that repairs where completed. These are life saving recall repairs, which the dealership did not even attempt to complete. Fuel level indicator and AIR BAG CONTROL UNIT reprogramming. The service manager LIED to me claiming work was completed. Checking reviews this dealership has received similar complaints in the past. As these are life saving repair services and the dollar value would be over the Texas $500 threshold this is a felony crime, as is the charge of attempted vehicular manslaughter.
Courteous and fast service.
Great service always!!!Explain everything and very customer oriented.
Friendly service, and Im very happy
Great Service, Great employees, Great Price.
Friendly, with fast and easy service!!
Service department employees are always friendly and great! I get all of my service done here!
These folks know their stuff.
Very helpful and professional!
Always friendly, always willing to help, always on time. Great SERVICE!
Always fast and friendly service
Great job
The amount of time waiting for oil change
Fuel pump and sensor replacement, oil change and tires rotated
Engine light was on
Love them
Fast and efficient
The service team is the best
Recalls, small maintenance repairs
Very professional and responsive.
Best Service in Town!
Very professional
Got me right
Hood service
Helpful and courteous
Very good service and excellent customer service