I had a great coupon for this tune-up so the price was great. Zach was the technician for my car and process. He was attentive and honest. I would return for service there because I feel that I can trust him. The service department sent me a video of the inspection and recommendations while I waited inside in the nice, clean waiting area. It was comfortable with bathrooms and snacks/drinks provided.

My appointment was apparently scheduled at the Hyundai dealership rather than VW. Didn’t matter! They got me in quickly and even got it done so efficiently that I decided to wait rather than shuttle to work. Haven’t had service like this from a dealership in ages. Kudos!!

Brendon was new at Allen Honda but he acted like a veteran employee. Love coming here. Great service. Chick-fil-A could learn something from Allen Honda about customer service

I went in for an oil change and fully intended to pay for it. My service advisor Jacob, informed me that my first oil change is free and that they also vacuum and wash the car. The service Allen Honda provided today was above and beyond my expectations. I didn’t even buy this car at Allen Honda. They had no inventory due to Covid when I bought the car so I had to go out of town to purchase. My next Honda will absolutely be purchased at Allen Honda and I highly recommend this business. Could not be more pleased with my experience today. Went in for an oil change, walked out knowing they will always get my business going forward. Happy to recommend Allen Honda to all of my friends and family!

I trust Allen Honda and feel like family when there. They really do value us customers and I love the feeling of respect each service member gives. Thank you for another job well done. I love the car wash and vacuum at the end of service. Great work Allen Honda!

The normal place I use to service my car told me they could no longer rotate my after market tires so I was recommended to Allen Honda by a friend. Tracy was super nice and efficient! I love the video they sent me looking over my car! They looked busy but got me in and out within the quoted time! And they washed my car! Like what!? I was going to the car wash after there but didn’t have to. Will definitely be going back!

Went in. Was welcomed, and attended to right away. Catherine explained everything that would be done. They did a 19 point check which was wonderful. Everything was done quickly and a timely manner. And a plus was my vehicle was washed and vacuumed.I would highly recommend Honda for service.

Very nice and professional, as well as efficient. I loved the service video with a description of what I was seeing on the video. Very cool and informative! Love this dealership!!

I received excellent and courtesy from start to finish. I love Allen Honda.

We use Allen Honda Service for our 2014 Honda Odyssey’s maintenance and care and always have a wonderful experience!!! Today, in the hustle of moving, our toddler played with the passenger door and ended up locking the door latch. Husband called in to service and spoke with Clem. Clem was very professional and helpful exhausting all options to help us out over the phone! Even called on his personal line so he could FaceTime with us to solve the problem. We are so grateful for him, his time and patience. Always impressed with the level of care and expertise we receive at Allen Honda!

Their Service Advisors and Service Technicians always do a great job. Ive been driving Hondas for 11 years and I am lucky to have Allen Honda in my community.Keep up the great work !

Very professionally run operation! Daylen was my service advisor he handled all my service needs. The video they send you of your car’s inspection as well as all the items they inspect during a basic service is awesome. They pointed out and issues and told me what they recommended as far as additional service. They quoted the cost to do each repair, and there was no pressure to do the repair that day. I did some additional repairs and they were done promptly, and I was back on the road!

Employees were very nice and helpful. They answered all my questions and let me know of any upcoming services i might need to get done for my car.

Very helpful and friendly! Loved the updated screens in the waiting area to let me know when my car was ready. The updating text messages were so handy and convenient. Outstanding service. My husband was not with me but liked that he got to watch the video of our car’s inspection.

I came to the Hyundai Dealership of Livonia because my engine light on my dash was flashing — something it never does. Usually I get my car serviced at the Hyundai Dealership in Ann Arbor, but they didn’t have an available appointment until a much later date. The staff at the Livonia location were kind, professional, and patient as they troubleshooted different causes of what may have caused the hesitation with my car. The cause ended up being frayed wires due to a rodent chewing on it. I truly appreciated the time and effort put into finding the root of my car issue. The staff kept me informed on every step of the lengthy process. Thanks to great team!!

I brought my car for the regular oil change and tire rotation and I was surprised of the new feature when they provide a report and video report of the inspection. It was nice to see what they do and how. This way I dont need a paper report that usually barely filled out. I liked that. Thank you.

Loved the service. Online evaluations of car was great. Very professional. Friendly and helpful service crew!

Great service! Every time we get our vehicle serviced there it’s quick and they do a great job. Eric and his team are the best.

I have been taking my Honda cars to Allen Honda to be serviced for many years. I live in Montgomery, Tx so they are about an hour away but well worth the drive. Cody, the service drive manager has been there many years and is faithful to work me in for service work when I call. They are not the least expensive for a oil change but if you want it done right with Factory parts and Honda Certified techs this is the place. They even send a video of them servicing your car in real time to your cell phone. It’s a Family owned Honda Dealer. I met “Honda Bob” on the show room floor who has been selling Honda’s at Allen Honda for 41 years! That’s amazing with all the Big Corp Groups buying all the Honda dealers right now!

Never disappoints....Best service center in college station. Keeping you well informed with an informative video of the on going service to your vehicle. Always with the extra mile.And that super offer of 4 service visits at $159 before tax.Im sending this report to Santa. Yall in direct competition.Id recommend Allen Honda to anyone who appreciates courteous professionals who will always go the extra mile.Thanks Allen Honda.

I had been going here for all my maintenance, but went once to San Marcos honda. That is what made me really appreciate Allen Honda. They have a monitor to let u know if your car is in with the mechanic yet, or if it is at the car wash may etc. Waiting room is much nicer. Always have water and snacks and the staff keeps you informed via text of what is going on. And theyd always give my car back looking better with a lil wash and vac, unlike San Marcos. Communication, cleanliness, and timing is all better here. Ive recently moved away so I will miss having my Fit taken care of here.

Service department is excellent! Customer service is ALWAYS A+! Andre Oliver makes explains everything and is always honest with me when it comes to my cars needs

Great service and attention to detail. Always bring my vehicle to this dealer for maintenance and repair. Quality professionals all around. Dayden is a really good service advisor. Honest and communicative. Service was done on time with a nice wash and vacuum as icing on the cake.

Honda Bob, Jake & Taran are/were very helpful. It is always a delight to walk in to the dealership.

Great customer service. You will meet one of the nicest salesman if you ask for AARON. He will work with you in your purchase and take you step by step through the whole process. You definitely will not be disappointed.

Great service experience. Andre did a very nice job and was very professional. Could not have been better.

It is always a great experience. I bought my current car with them, and they continue to provide me with the best customer service when I go. My tech Andre always does an amazing job of making sure I am informed and given the best customer service. 10/10. Excellent Team.

My service contact person is Logan he is very professional he goes out of his way to solve your issue as soon as possible he has with figuring out the electronic gizmos on our Odysee he helped with my inspection of my other vehicle that I didnt even purchase from Allen they still gave me the same treatment as though I had bought it from them I have always been greeted with a smile and how are you and how can we help excellent service department the enviroment is more like a family than a business I highly recommend Allen Honda

I always get exceptional service here! Andre goes over and beyond each time I bring my vehicle in and the rest of the crew couldnt be any better! Wouldnt go anywhere else!

I had a superb experience with the Allen Honda Service team. Clemente Crispin was the individual that assisted me every step of the way and his professionalism was above expectations. I would recommend both the Allen Honda Service Team as well as Clemente to anyone who has a Honda and needs any service attention to visit Allen Honda for the repair/service needs. Thank you.

I’ve consistently had professional, high quality service from their repair shop over past several years. I trust their work, am treated professionally and with courtesy and have never had to return to get work re-done. Prices are fair

It was the Lafontaine Hyundai in Plymouth I have used for 22500 miles inspection , oil change and tire rotationFriendly and competent service. On time

Great service, courteous and knowledgeable service department. Cleanest dealership I have ever visited. Will drive the hour to visit this dealership. Try them! You wont be dissapointed !

Great service. Andre is excellent at his job.Richard Blakeslee

Despite a small delay because of a difficult problem to identify, I can say that this was the best auto service experience I’ve ever had. They did everything with high quality and tip-top customer service! Taran, my service rep was Great!

I’ve been going here 5+ years for oil change and general vehicle maintenance. Great service every time.

Allen Honda has given a lot of attention to the customer experience aspect. Things seem to be anticipated in many directions, and good solutions put in place. Customer is well informed from start to finish, and the experience of waiting is comfortably provided, with roomy seating, snack options and a pleasant atmosphere. All positive.

Andre was great and timely with everything during my service. I really enjoyed everything!

Absolutely love Allen Honda! From the car buying experience to maintaining my car. Everyone is very attentive to my needs and price ranging. Have had the pleasure of coming back for years already and look forward to years to come!

Service department was fantastic! Eric kept me up to date with status of my repairs, and the work was completed quickly. Everyone in the service department was polite and professional.

Allen Honda is the best dealership in Texas no matter the brand....Go see Henry G in sales. Henry is low pressure and helps fulfill your automotive needs and dreams....the receptionists are helpful and always smiling...everyone says hello when they walk by...its a completely different automotive experience....

Clem in the service department really took great care of me today! Highly recommend him!

This was the best service we have ever received from a Honda dealer. We are lifelong customers of Honda. Excellent service like this is what keeps us coming back.

Allen Honda has always been awesome with my sales and service experiences! Today was no different... from my first interaction with Scott to my amazing service advisor Catherine, I was in and out in no time and had a nice visit with Bob (checking out the new Insight Touring Hybrid) while I waited for my service to be completed! If youre in the market for a new car, this is def the place you should be! I only drive Honda and I only buy Allen!!!!

Awesome service department. Prompt service and they make sure you understand what they will do. Very polite and nice. Probably the best automotive service and sales I’ve experienced

Andre was very personable and helpful. While the wait was longer than usual, I was told before hand it would be and chose to stay. I used that time to have a complimentary coffee and snacks while using the WiFi to get work done.

My service manager, Catherine, was friendly, outgoing and knowledgeable. When a part was t working like it should she found a solution. Will definitely return again.

I came in for a routine oil and filter change and I was very pleased with the service. They were quick, kept me updated, and very friendly. I like that they show a video of the technician inspecting my vehicle while I was waiting so I knew what suggested service items were going to be discussed with the Advisor. Ill add that I was visiting from the Austin/Round Rock area and was happy to find that prices were more reasonable here at Allen Honda than where Im from.

Russ was Extremely Professional and detailed! Very explanatory with what was needed and why! Recommended more then one option and allowed me the opportunity to choose what best fit my needs! Vehicle was ready for pickup on time thanks to Russ’s diligence as well as the service techs great work! Would recommend Allen Honda Service....5*

Courteous check-in & checkout. Maintenance work completed on time. No problems or complaints.

Cheerful, professional service. I love the new video walk through if what they do to the car when it goes in for the oil and filter change!

Worked with Service Advisor Russ Karli, who was very informative and helped to ensure I had a great experience at Allen Honda. Highly recommend Allen Honda!

Great service. I was in sticker shock but I know that the job was done right.

Courteous and thoughtful service with attention to detail. The shuttle ride to work made it very easy. Service manager, Russ, did a great job.

I experienced awesome customer service with Allen Honda’s Service Dept. Russ is wonderful- so thorough and polite! Everything was itemized and discussed before and afterwards. I was kept informed of progress during my appointment, and we discussed my Pilot’s future needs. Allen Honda, Russ Karli, & Anthony Waters are exceptional. I have peace of mind knowing my vehicle is so well taken care of at reasonable price points.

They are always prompt and pleasant. I usually have Andre check me in and out. He remembers my name and goes out of his way to be accommodating.

Service was excellent, kept me updated on the servicing of my vehicle and had it done in a timely manner. Mr. Andre Oliver who was my advisor, gave me a valued customer experience. Great job overall.

Always have wonderful experiences and services at Allen Honda!!!! I highly recommend them!!!

Great customer service! Russell Karli and service repair techs are wonderful! They take great care of their customers.

Had an outstanding experience with the service Department. It was my first experience and my service rep, Logan, made it easy. I appreciate his professionalism and attention to detail. Great job y’all.

Customer service was excellent, they couldnt fix my AC because parts were in back order and were going to take almost two weeks to come in. It was going to cost me $1998.87 for an entire AC system took my car home charged it with freon paid $97.00 and it works just fine, my car may have a small leak but NOT 2,000.00 worth.

Every time my car needs some form service, Honda goes above and beyond to ensure my auto service needs are met. They greet me by name and make sure that I am never waiting long. I highly recommend them for services.

Very service oriented and staff seems to really care. They also seem to enjoy what they are doing. Because if this I also bought a set of new tires -the first time I have ever purchase from the dealer. Get free rotations! Hooray! Loved the video of the service technician going over my car inspection. Nice to actually be able to see what is going on with parts! Many thanks to Russ and Phi and the rest of the service department !

Outstanding service. Done ahead of schedule and under estimated price. Great service rep. Kidos to Russ and the Honda team.

We have our vehicles serviced here. Very satisfied with price and service.

As always, great service from Allen Honda! Would never take my car anywhere else.

My experience was great. The staff is always friendly and treat you like your the most important customer. The feedback they provide from their inspections is great. I will only bring my cars here to be serviced whether it’s a Honda or not.

Customer service is a TOP PRIORITY @ ALEEN HONDA they go ABOVE and BEYOND FOR THEIR EXTENDED FAMILY .........

Taran was awesome. I recommend him for all my vehicles. Everyone here is so nice and courteous. I would never use another place!

Called Allen Honda and spoke with Russ about a quote for tires, an alignment and to check the battery. Russ provides three options for tires. They were also able to match the price of a competitor. They made an appointment for the next day then provided a loaner car for the day the work was being performed. The turn around time was great as was the quality of work. I have always been treated fair and they have earned my future business with their quality of service.

Ive never seen a technician having a video recording of what he did on my car before - very impressive. Excellent service, and also theres monitor where you can see your status if your car is working on, paper in progress, car wash ..etc... Very helpful and transparent and very detailed. Impressive service!

I got the honda care service package when I bought my car here, and its been painless and quick to get routine maintenance done here for the last two years. Good covid precautions and fast service!

They have a great facility. The service team is always really nice and eager to assist. I always use Cody Nobles as my service advisor. He is always extremely professional and helpful!

My experience at Allen Honda is always great! They sent a video of the vehicle inspection which I really like. Great idea! Cody is always super friendly and efficient! Work was done in a timely fashion.

Very professional team. The only time I have truly been totally satisfied at a dealership. Congratulations Allen Honda.

Service was great, updated through text on status as well in waiting room, sent a video of checking fluids, was quick on everything, would recommend.

Amazing work in such a short period of time. Had an alternator issue and they squeezed me in and took care of the repair and made sure to connect with my extended warranty company to get the issue handled

Andre did an amazing job the whole way through the process and it was quick and easy. Always a pleasure going to Allen Honda.

In 2019 we purchased our pre-owned CRV from Allen Honda. Since that time we’ve relied on their service dept. for routine maintenance. They’re courteous and professional, and we’ve had zero problems with our Honda.

Excellent service by a professional who was knowledgeable, friendly and respectful.

Very friendly and helpful. Not pushy. Seemed happy to have my business.

BAIT AND SWITCH TACTICS!! I went to Allen Honda to look at an SUV with my daughter, who is a senior at Texas A&M, that was advertised on their website for $15,588 with 17,600 miles. Well we arrive at the stealership, test drive the SUV and speak to the salesman Juan about the discrepancy in mileage advertised versus the actual mileage of 42,000 miles (25,000 miles difference) and he says I dont know about that, I dont work in the marketing dept.) . He then gives us the CarFax which shows 2 owners and 2 accidents and informs us that the vehicle comes with the Blue Advantage Certification which includes a 12 month/ 12,000 mile dealer provided warranty, 182 point inspection, list of repaired parts, and 2 sets of keys. Once inside, Juan immediately wants us to fill out the credit application before any talk about final price, fees/ tax, etc... I tell him that I would like to see the numbers first so that we can agree on a price for the vehicle before we go any further. He seems put off by my request, gets up and goes to the back room before going to the sales managers office. Once he returns, he presents us with a sales sheet that has the final price at $20,458 from an advertised price of $15,588!!!!! After closer inspection there was over $4000 in extra aftermarket extra fees, one of them being the included Blue Advantage Certification to the tune of $1899 by itself!!! So much for included in the advertised price... I immediately crossed out the unnecessary and predatory fees and was informed that they cant remove them, if we want to purchase the SUV that is the sales price with the fees included... Talk about RIP OFF, STAY AWAY, STAY FAR AWAY FORM THIS DISHONEST, LYING STEALERSHIP!!! I firmly believe these predatory tactics take advantage of the large student population, who in most cases, are buying their first car on their own and dont have their parents there to protect them from such egregious abuses!!!! BUYER BEWARE!!

Amazing. Clean, friendly, ontime, shuttle service. Went their for an oil change.

I love Allen Honda. Taran was my service advisor today and he was very nice and professional. I like the new system that sends a video of your car inspection to you so that you can see any problems for yourself. I always recommend Allen Honda. Ive been very happy since I bought my CRV two years ago.

I always have a great experience with Allen Honda service department. Vince is great and always addresses my concerns quickly and professionally. They let me know if I dont need to replace or repair something instead of trying to sell me something I dont need or fix something that isnt broken. I have used them for 11 years now and my car is still running great.

Very fast and helpful with a fair price. I liked that I received a video of my technician showing his inspection of the vehicle and showing me what needed to be replaced. Will continue to bring my car here.

There new video service of their inspection of your car is awesome. You can see what they see and why the re immense services

Super professional. Saw a detailed video of the inspection. Knew what I would be paying when I arrived. Loved my spotless vehicle!

Service was great. Friendly staff.

Great customer service

Came in needing an oil change and was able to leave fairly quickly! Cody was awesome, made the whole process super quick and easy.

The service was friendly and helpful after my car posted four different codes. They cleared them and even test drove it a second time. Their service has improved greatly! I am happy to have someone in College Station I can count on.

Great service! Would definitely use Allen Honda again for any of my service needs

Excellent service and speed provided by Allen Honda!

Top notch service with accountability... recommended by 9 out 10 doctors..

I cant tell you how great Allen Honda is with their service, they are incredibly honest, credible, very friendly, and expedient. Their technicians are knowledgeable and always straightforward with their recommendations, and dont worry about being hassled for more than you need because they send you a video of their inspections of the vehicle to prove what they see and show you the problems firsthand. They also give back to the community by hosting different charity events throughout the year, so if that doesnt tell you about their character, I do not know what will.

Service advisor Andrea went above and beyond to make sure all my service needs were met in a timely manner. He also had my car washed and vacuumed as a courtesy!

Very knowledgeable guys. Very pleased with service

Video provided is great. They just need to speak slower

This place is very nice. From hospitality to services offered, you will be very satisfied at all steps. Impressed!