I ordered a set of Mark Thomas wine glasses and they were delivered in less than a week. The packing was impeccable, heavy duty box labeled fragile, styrofoam peanuts, original box inside, etc. Unfortunately, when I opened the box I discovered one of the glasses was broken just above the base. I emailed pictures to Kneen & Co. and within a couple of hours I received a response confirming that a replacement glass was on its way. A few days later, I received the replacement, same great packaging and the glass was intact. It was a pleasure dealing with the people at Kneen and Co. and I will definitely be buying from them again.

I was gifted a set of Mark Thomas wine glasses from Kneen & Co. for Christmas and unfortunately had one crack just a few weeks later. Stephany and the team at Kneen & Co. worked with me to replace the glass at a discount and even let me purchase an individual glass even though the glasses are typically sold as a set. I am so pleased with their customer service and will definitely purchase from them in the future! Thanks again!

The Kneen & Co. team is patient, communicative, and committed to delivering beautiful products: our Austrian glassware arrived beautifully wrapped and carefully packaged. I look forward to working with Mary Jeanne and her team again to source heirloom-quality gifts and homeware.

As a bride-to-be I knew I wanted to register with Kneen & Co from the second my fiance and I got engaged! From the personal consultation appointment in their dreamy showroom, to their guidance helping loved ones place orders, the whole process is so much more than your typical registry experience. Its like playing dress-up with a personal stylist, but for the home! All of the items are so special and of the highest quality. We cant wait to entertain using all of our gorgeous new items for years to come as husband & wife!

This showroom is an absolute dream! I feel inspired to live life more beautifully every time I visit. The selection is incredible; unlike any other store Ive ever experienced. Dont miss the silver room...drawer after stunning drawer of pure magic!

We registered here for our wedding and had a wonderful experience. They provided so much guidance walking us through the process and all of the amazing pieces. We are thrilled with our selection, and with how easy & enjoyable the process was!

Stunning selection of beautiful finds with expert assistance. Love the new showroom. Enjoying every meal at home on stunning Nymphenburg dinnerware. Happy Kneen and Co customer for years!