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Palmer Brothers
1849 Ruffner Rd, Birmingham, AL 35210, United States
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Palmer Brothers
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Ру
Review №1

Sorry but i cant call. I am in Ukraine. I wrote to you by e-mail, wrote to you on your website. the order was placed on the hollanderparts.com website number 4EH3872221265530XBest regards

An
Review №2

Nice, friendly, courteous, professional and helpful staff. They are knowledgeable and made me feel welcome and comfortable. I highly recommend and will use them again if needed.

Th
Review №3

Even though they couldnt help me personally they were nice enough to point me in the right direction.It helps everyone if you have all your information, make ,model and year. Be nice , be pleasant and be patient.Thank you ,Palmer Brothers for being professional

po
Review №4

The service it’s just incredibly!! They are very polite the prices are fair, And I was having trouble trying to describe a part,and Walt Patiently helped me,thanks to his knowledge we found exactly what I needed. Thanks Palmer but espacial thanks to Walt

Br
Review №5

Got good friendly service over the phone.was contacted when my part was ready.friendly professional service when I picked it up and even got assistance putting in my truck. Very pleased with my service

Ol
Review №6

I shopped here years before employment I must say I get the same treatment very vary nice people 👍

Ja
Review №7

Great staff answered all my questions I had

MA
Review №8

Business with them is always super super super great best place to get dodge parts Randy and rest of the crew all get 100+ plus stars if yall ever need anything holla at them and they will work with you on pricing as much as they can you cant go wrong here much love from MANNIE WITH THE CHALLENGE

Ni
Review №9

These people will lie and give you the run around and are rude. Then blame their mechanics for not doing their jobs. Dont go there!

AL
Review №10

Very knowledgeable staff! Outstanding selection of parts and if they do not have it in stock they will get it reasonably priced. Super organized facility. Very impressive operation! Unbeatable in this area!!

wy
Review №11

They found the part I wanted in a few minutes, good price, friendly service.

Cy
Review №12

Sorry worse service ever at a junk yard,

Br
Review №13

Best top customer service and support. Been honest and on time for the last 20 years for me personally thank you Randy

Do
Review №14

I would NEVER buy from these people!!! 10 days ago I called about a door the man gave me a price of $300. I told him I would take it but I had to wait till I got paid this week. Well I called back today to let them know I was coming to get it in the process of doing that I mentioned that I checked around an no one had one, as soon as he heard that the price jumped up to $500. So my advice is to never shop there or if you do I would suggest to shop around first!!!

A
Review №15

They take way to long on repairs if you know very little about something tell the customer to take it some place else

Bl
Review №16

The service is great and the parts are affordable.

Ca
Review №17

This was my first experience with Palmer Brothers and I will definitely be using them again! Randy is the man you need to speak to for all your automotive needs. I was able to get an original oem hood for my truck that was in great shape, for hundreds less than i could find it online. Dont hesitate to give them a call for anything you need!

He
Review №18

They had exactly what I needed was very prompt about getting it for me and a very good price

Je
Review №19

Found exactly what I was looking for..worth the drive..Walt was a great help..

Na
Review №20

Excellent customer service experience and great prices

Je
Review №21

Randy specifically gave the best customer service I have had in quite a long time. Everybody there isDown to earth, honest, and I would recommend any and every one to there. I had purchased a new transmission for a 2011 Mitsubishi gallant, and they were amazing from the very beginning, till I pull it off. I cant Emphasize enough how great their customer service is.

Ed
Review №22

We needed a used rim for my daughters SUV the day before she was leaving for a trip. Everywhere we called either was not helpful or tried to sell us four new rims. Eric at Palmer Brothers was very helpful in finding a rim that would fit and get her on her way

Jo
Review №23

They done a really good job at getting me what I needed. Good price on part too. Will be going back

Ma
Review №24

Large inventory

He
Review №25

Good place to get Dodge and Chrysler parts. Friendly helpful staff and good prices.

Be
Review №26

Very helpful. Great return policy and easy to work with. Very knowledgeable about vehicle issues as well when you are looking for parts.

Fe
Review №27

Great customer Service and Very knowledgeable. Stephen was able to answer all of my questions and very nice both on the phone and in person. Great experience. I will be back and will recommend to all of my friends and family.

Ch
Review №28

Great company! Very easy to deal with

Sh
Review №29

About 6 months ago I went to buy a wheel for my Jeep Grand Cherokee, they said they had one. After sitting in the lobby for a good 5 minutes and being ignored someone finally asked me what I needed. Then I waited 30 minutes for them to tell me they didnt have it (it was lost).Today I went back for a wheel for a different car, again I was told the parts were “lost” and they didnt have one, again. I guess the moral of the story is, even if they say they have the part, they may not. I wouldnt suggest doing business with these guys. Forced to look elsewhere, I found the same wheel on ebay for $10 less INCLUDING shipping.They lost $250 of my money and a customer over poor inventory management, which in the salvage parts business is pretty important. Try LKQ or online before going here.

Gl
Review №30

1st time Ive ever done business with these gentlemen and I have to say, I will certainly do it again. I was in a pinch for a flywheel and they had one for a lot cheaper than I could get one new. Recommended by my mechanic with high regards too at that I didnt hesitate to contact them on the spot, they verified they had one and began to get it ready. I picked it up the same day.This is like the you-pull-it Auto Parts place where its a big junk yard and you recycle old parts, but in this case THEY PULL IT FOR YOU! and bring it to the front for payment and delivery.

se
Review №31

Their website said they had the part i was looking for. I drove an hour and a half because this was the only place that had it. When i got there they told me that it wasnt even there. Never going back again.

Ja
Review №32

Very helpful, friendly, and affordable. I will definitely be doing business here again!!!

Sa
Review №33

Best place to get used parts from,big collections,great customer service

Ad
Review №34

I would stay away from this place as my experience for engine replacement was nightmare and still is as I am headed to small claims court with it. They may be good for parts but for mechanic work I give them less than 1 which would be ZERO.

Am
Review №35

Friendly very helpful went way over and beyond to make sure I was satisfied

Cr
Review №36

Randy and Eric are extremely knowledgeable and give you the best values available for used parts. Extremely pleased

Mi
Review №37

Knowledgeable people , great service , good selection of parts .....

De
Review №38

Had exactly what I needed!

Ma
Review №39

Randy was very knowledgable about the transmission we purchased and he was helpful in the repair process as well.

Ro
Review №40

Excellent establishment. Customer service and people are top notch. Thank you.

Wi
Review №41

Great place for parts 👍.

As
Review №42

Great place for quality used parts at a reasonable price. Great customer service!!

Le
Review №43

If I could leave less than a one star review here I would do so. This company (and its employees...I wont name names, but one of the OLD guys) are some of the most rude and disrespectful people Ive ever had the displeasure of doing business with. Not only are they chauvinistic and rude toward people, women especially, they do not stand behind their products or their so-called guarantees. When I mentioned coming by there to discuss my motor, the OLD chauvinistic pig of a salesperson told me he would have me arrested. Save yourself the headache and your wallet a lot of pain and go ANYWHERE besides this place. Youre welcome!

De
Review №44

Awesome service! Good people to talk to and work with!

Jo
Review №45

Great dodge and jeep junkyard . they have other cars but specialise in dodge

Pr
Review №46

Dig through tons of car parts! But no organization though. You have to know what your part looks like

E
Review №47

Excellent service, great people, huge selection of parts. Will be back.

Ba
Review №48

Very Well Priced large or small purchase they took the Time to help!

Sh
Review №49

Good far hard to find parts but pricey

Wa
Review №50

They will tell you one thing and do another, they cant be trusted and there business practice seems to be ( theft by deception ) use your own judgment you have been warned. I paid thelm for a part, they told me if it didnt work they would refund my money. I paid a 20.00 core charge. Plus the part ,tax. The part didnt work so i when I went back for a refund they told me ( no refunds ) credit only ! They didnt return my item or my ticket or my 20.00 core charge nor did i get a credit! I have a copy of my ticket so Im going to seek legal advice just to be fair after all its my money.Ill probably need to fill out a police report for theft of service for documentation. I will update the outcome.10/ 2016.Good luck , to all that has business dealings with this company!

Ja
Review №51

Knows what they are doing, and always have what ur looking for.

Ry
Review №52

Got a engine from them 3 weeks ago. It started knocking. They gave me the run around for two weeks about replacing it then agreed too. Pulled the engine and took it over to swap it out and they said it wasnt their engine. Sorry people and dishonest. Be careful

Ma
Review №53

Used this place for years they always do good work at a good price with warranty. Again they have come through for us.

El
Review №54

They are very friendly and very efficient!

Do
Review №55

Great guys and even better prices...saved me a ton of $$$

Ma
Review №56

I have worked with and dealt with just about every Used Auto Parts company in Birmingham AL and Palmer Brothers is without question the one I am impressed with the most. If anyone, family, friend or stranger, asked me which Auto Parts business to do business with, I would suggest them.

Tr
Review №57

Great staff and service

Ja
Review №58

Great customer service.

Da
Review №59

Had just what I needed to get my car going

GO
Review №60

No other place has what I needed. No other part store or junkyard had my parts. Mopar parts❤👌

Ar
Review №61

Friendly service and accurate information

je
Review №62

If you like Dodge this is the place

To
Review №63

Very nice, an had what I needed

Tr
Review №64

Great people.

Je
Review №65

Made a trip here for nothing because they didnt check to see that the part I was coming for was in good condition

So
Review №66

Nice people very simpel

Jo
Review №67

This is my first time and more likely the last time of doing business with Palmer Brothers ... on Friday morning I ordered a replacement rim for my Dodge Nitro I was told the rim would be in on Tuesday I called back Friday evening to find out how the rim was going to be delivered ( FedEx UPS) thats when I was told that the rim would not be here until Wednesday .. Tuesday I called to find out what time it would be here Wednesday thats when I was told it would be here first thing in the morning it is now going on 3 I do not have a rim and when I called back for an ETA Steve told me no he was not going to give me an ETA then tells me it will be delivered today if they have one

Bi
Review №68

Huge junkyard for Mopar parts....good prices for us hot rod demons!

Ch
Review №69

Decent place

Ja
Review №70

Very good service

Ma
Review №71

Parts but slow service

Jo
Review №72

Told them what I needed and they got it in minutes

Ma
Review №73

Guys tried to charge me 75 for a untested used alternator!!!! Waste of my gas!!!!

Me
Review №74

Extremely knowledgeable

La
Review №75

Never do business with these people, they dont stick to their word and they gave me the run around for THREE days about my motor being out.

Ha
Review №76

Customer service was at a 0.. i think these people are racist.. will never go back

Te
Review №77

#1 spot in b ham

Fa
Review №78

Poor service

Jo
Review №79

Ask for randy

Le
Review №80

5point parts

Information
6 Photos
80 Comments
4.2 Rating
  • Address:1849 Ruffner Rd, Birmingham, AL 35210, United States
  • Site:http://www.palmerbrothersdodge.com/
  • Phone:+1 205-956-8861
Categories
  • Auto parts store
  • Salvage yard
  • Used auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
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