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Amerisleep Mattress Store Domain NORTHSIDE, Austin
11800 Domain Blvd #114, Austin, TX 78758, United States
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Amerisleep Mattress Store Domain NORTHSIDE, Austin
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Mi
Review №1

Jason H was super helpful with getting my exchange taken care of. Was unhappy with the split king and wanted to switch to a full king and he made the process simple and easy. Would recommend Amerisleep to anyone for a great product and great service team!

Di
Review №2

Great experience here. No hard selling, or any feeling of pressure to purchase. In fact I came in tried out the mattresses and left to go see other brands the first time I went. Came back into the store at a later date to buy when I was sure it was the mattress I wanted. Charles was also very helpful and knowledgeable about the mattresses.

Ka
Review №3

The sleep coach there understood what I needed in terms of support, firmness, and relief. He also did a great job explaining all the features of our mattress and didn’t pressure us into making a purchase right away. This was a big decision for our bedroom and it feels like we made the right one!

Mi
Review №4

The quality is above and beyond at Amerisleep in Austin!! (Superb!) We live in Georgetown , 2 hours away from Houston and we were recommended to make the drive to Austin from a friend. From our phone call, to our sleep consultant inviting us to drive over and be fitted for the right mattress. The trip was a few hours round trip to Austin and well worth it!! During our whole experience, our main concern is that we were getting what we wanted and we would be pleased with our purchase.

Az
Review №5

So excited for our new bed to arrive!! Jesse helped us navigate trying to find what mattress works best for us. He was informative and laid back in the store and let us take our time. Not pushy at all and a super responsive when I emailed him with questions. Great experience!Update: we’ve had our bed for about 2 months now. We went with the A5. It’s wonderful. So comfortable.Great investment in our health! Also so glad we spent a little extra and went with the split king adjustable. My husband and I are usually laying or sleeping in a different position than each other.

Sa
Review №6

This is our first adjustable bed purchase. I did all the research and landed on Amerisleep. Although the online experience was smooth, I still had some questions. Fortunately when I called, I was connected with Jesse, the store manager. He was able to answer all our questions, walk us through the products, and the process. Weve now placed our order and cant wait until we receive our bed! If everything goes as smoothly as the ordering process, I will be one ecstatic customer! Thank you so much Jesse!

Ne
Review №7

Amerisleep helped me find the right mattress for my back pain issues. I upgraded my pillows as well. I would definitely recommend checking out their store in Austin - great mattress but even cooler store. Clean, modern, and unlike most other mattress shops in Austin.

Be
Review №8

We decided to go with the Austin store last week. We have been sleeping better ever since! We are on the skinnier side so we got the soft mattress and its perfect for us unlike firmer mattresses. It has more of a plush feel, but still supportive enough. not a marshmallow.

Ch
Review №9

Friendly and will hear you out. They will know which mattress is best for you. And they’re right on the money.

Ka
Review №10

A very knowledgeable and a friendly person Charles showed us what our options are at the store. He explained what would suit us best based on our sleeping styles. We got a lot of our questions answered. If you are considering buying an Amerisleep mattress, I highly recommend this store and Charles.

Jo
Review №11

Jesse B. at the Domain store was very friendly and knowledgeable about the mattresses and adjustable base. We felt no pressure to buy and he made us feel really comfortable. Store was very clean and neat! We ordered the same day and look forward to receiving our King Mattress and adjustable base!! Go and check this place and Jesse out! Thanks again Jesse B!

Wa
Review №12

I am in love with this mattress, seriously in love. Theyre extremely comfortable and so far we have had no problems. I sleep better than I ever have before. Ive been recommending them to everyone I know!

do
Review №13

We were met by a smiling face of the store manager @ the AmeriSleep bed location in Austin Texas. Jesse was very attentive and knowledgeable to all of our questions, pros of the various mattresses. We even were able to experience the comfort of the mattress in the sleep demo room. We were Sold with the comfort of the mattress. We look forward for our delivery.. Thank you Jesse for making our purchase such a smooth experience 👍😊

Br
Review №14

Carter. I appreciate it and were happy with the AS3. Im glad you were able to get involved, and I really like how easy it is to talk to someone directly about a product. You really stand out from other online mattress stores in that regard.

Dw
Review №15

The AS3 mattress is what I would best describe as a medium firm. Its not too hard, but its not too soft either. It has a very comfortable feel that makes it the perfect mattress for me as a side sleeper.

Bo
Review №16

Austin at Amerisleep was very helpful with my inquiry. Oh, and we love our mattress. Great company!

Du
Review №17

Amerisleep was THE most comfortable mattress I have ever slept on. I was very impressed with the quality of their product. I would not even consider buying a mattress anywhere else.

Mi
Review №18

When Ive gone mattress shopping in the past, it was always a headache. Too many options, so many price points. For us, we found the perfect deal at Amerisleeps mattress store in Austin

Ll
Review №19

After visiting multiple mattress stores in Austin, I was having trouble finding the right mattress. Then I visited Amerisleep and got expert help choosing the mattress that fit my needs. After a few days of sleeping on it, I love it!

Pu
Review №20

I had a great experience shopping here! Jesse took his time to explain everything about the product and the company. They didn’t try to upsell me any expensive mattress and were honestly recommending me stuff based on my preferences. I felt at ease to try out the mattresses as long as I want and was confident with my decision going out.

Ja
Review №21

Charles at The Domain location has been a huge help! I am not local to the Austin area (moving there shortly) and had a special request for delivery. Charles has been able to very easily accommodate my request and make the entire process very painless. Looking forward to receiving my mattress in a few weeks!

Cu
Review №22

My husband and I were looking to upgrade our mattress after we got married, so we started looking around at places online. I came across the Austin Amerisleep website and decided to call them. The gentleman that answered the phone was very helpful in answering all of my questions. We decided to go to the Austin showroom. BEST DECISION EVER! The showroom is clean, looks like an apple store.

Jo
Review №23

My fiance and I walked into the Amerisleep Mattress store in Austin after being recommended to them via a friend. We were greeted by Sam who was so knowledgeable about the product and went above and beyond to make sure we got the best mattress for our needs.

At
Review №24

Came here to try napping the first time and had a great nap. Roger was super helpful and patient. Thanks so much! Would love to come back and nap and buy a bed for sure👌🏻

Ki
Review №25

Ive had a wonderful experience shopping at Amerisleep. The employees really help to solve your sleeping needs. Sam and Terrance have been informative and accommodating to help me get the right mattress.I love my AS1. Its very comfortable. My husband wanted a little softer so we are being sent the comfort topper to see how well it helps him out. This has all been happening during our 100 night trial. 100 nights to try out a mattress and find the right one has been great for us.

Br
Review №26

While we did not end up choosing Amerisleep at this time, I will say that Charles went out of his way to help us in the store at the Domain. He was knowledgeable and helped us work through figuring out which bed would be the best for us. Thank you Charles!

Ki
Review №27

Working with Jesse was easy and informative. I was a little nervous about buying an adjustable bed online, but he answered all my questions and put my mind at ease.

Ke
Review №28

Our experience at Amerisleep in the Domain was incredible! It was super fun and we got personalized help from Terrance that really helped us make the decision to buy a mattress from them. Terrance helped us understand what a good, supportive mattress looked like and helped us find one that would equally support both me and fiancé. Would definitely go back and purchase another mattress from them. Super comfortable, supportive, and they have a great return policy so even if you find yourself not loving the mattress you thought you did- theyll work to make it right!

Tr
Review №29

Stopped in to look at mattresses, and Jesse was extremely helpful. He spent time addressing all of our questions, and followed up promptly with the information we needed.

Ta
Review №30

Called 800 number and Jesse from Austin, Tx store picked up...he was excellent and recommended two different mattresses for our split king. Instead of selling me the most expensive mattress he recommended two different ones that were less expensive bc he thought they would be better fit. Really great to work with!

Ja
Review №31

Great customer service. Thank you!

Sh
Review №32

Charles was superbly helpful in choosing a mattress. Will definitely be back in the future

NA
Review №33

I had read many good reviews about Amerisleep memory foam mattresses, so I finally pulled the trigger and bought one. Even though I dont live in Texas, I worked with Terrence extensively through email and phone calls. He was great to work with and answered any questions or concerns that I had in a timely manner. So far, Im enjoying my memory foam mattress as I adjust from a traditional spring mattress.

sh
Review №34

The pillows I normally buy are cheap, flimsy, and just something to decorate my bed but I realized what a different the RIGHT PILLOWS could do for my sleep. I tossed my old pillows out after buying the comfort classic pillow from amerisleep and getting their new body pillow too. These make all the difference when i lay down to Rest. I also got the best mattress in their lineup (the AS3) last year and everything from their collection is money well spent.

MD
Review №35

They even called me back after it was delivered to check in with me to see how i was sleeping. Their mattress store in Austin really knows how to care for its customers!

Jo
Review №36

UPDATED: Phase 2: Delivery and InstallationThe mattresses and base for the split king are delivered separately. The pair of mattresses arrived both together in a surprisingly modest sized box - however, the box was definitely heavy enough to warrant caution while trying to move it, get somebody to help you. Don’t use a blade to open the box, because if you puncture the plastic wrapper that is around the mattresses things will get very out of control very quickly, as one or both mattresses will start to expand before you are ready. Put the rolled up plastic coated mattresses where you want them to unroll before cutting the plastic (I.e. on a bed). The mattresses going from flat to fat remarkably quickly. Importantly I did NOT experience any smell of chemicals from the mattresses at all.The split king bed bases arrived later. I opted to just have them delivered but not installed as I was putting them inside an oak sleigh-bed style frame which is “a right pain” to dismantle. After unpacking the bases did smell really quite badly, so they were left to air out for a while. Each base has its own power supply and remote control. I never worked out how to configure my remote so I could fold my wife up into a taco at 3am, but that’s probably for the best. There is Wi-Fi support, if you are a techie and have a 2.4MHz non-mesh network then you can configure everything so you can use an app on your phone to control the bed’s angle. If you have Alexa or the Google equivalent I believe you can set it up so you can use voice commands, but I have a 2.4+5MHz mesh network and Apple Siri smart home stuff, so I unplugged the Wi-Fi boxes under the bed bases (the box beeps if it isn’t configured - it also seems to lose it’s configuration if it is powered off for several days, so when power comes back on, it starts beeping again).Assembly is straight forward, however, once the legs have been installed you should lift the bed base up off the ground when turning it to be flat and not rocking it over pivoting on the legs - it’s a heavy base and the legs are only plastic.Phase 1: Buying ExperienceI went to the store in the Domain, and was distraught to discover that they were closed due to an Internet outage! However, after a bit of loitering outside the door Jesse opened up the store for me. The different bases and mattresses were all available in the store for testing in a no-pressure environment. Jesse answered all of my questions fully, without any added dressing up. After spending some time checking out the different mattress options available, I chose the adjustable base + and the AS2 mattress in a split king configuration. As the internet was down, I could not place my order in store right then, so I gave my details to Jesse.Once the internet had returned to the Domain Jesse emailed me the details of the order, with a full price breakdown. At the time I ordered there was a 30% discount offer and a free comfort set offer (the latter being mattress protectors and a pair of free fancy-dancy cooling pillows). The discounts made the price quite acceptable. I had given Jesse my phone number so he could call me to finalize the order and get credit card details, and I was expecting him to call me right at 12:30, the time I had said I would first be free, chomping at the bit trying to get my order, however, continuing in the no-pressure style I had experienced in the store, he wasnt all over me in that fashion.All in all the buying part of the experience has been very good - delivery is going to take a few weeks, and once the bed is installed Ill update tihs review with how the delivery and assembly process went.

Cr
Review №37

After leaving our pillows in a hotel room, I went to the store to buy two more. The sales person was more than helpful in looking up our past purchases and helping up locate the right product. He was new, but still exception customer service. The products are amazing.

ho
Review №38

We had the pleasure of working with Terrence whileshopping there. Terrence was very knowledgeableand it was a pleasure working with someone whoknows his business. Highly recommend. 😁👍

Ta
Review №39

Charles was great in answering all questions.

Ro
Review №40

We bought this mattress as a gift for our daughter and she says it is VERY comfy and she sleeps soundly. The mattress arrived a day before the frame and she couldnt wait to try it out. Her comment I slept SO well on that mattress. When the frame arrived, it was easy to put together and the mattress opened up to be sleep-ready pretty quickly.

Ma
Review №41

Great experience shopping for a mattress! My wife and I went to several other locations first to look at mattresses and found the entire process very overwhelming as prices and feel were all other. With only 5 tiers with hybrid and not, it was easy to quickly find our perfect fit.Pricing was great as well, as it came in around $400 less then a purple or casper (which we were considering).Also, thanks to Sam for being super helpful!

Am
Review №42

The best customer experience I have had in a long time! I purchased a Casper mattress not long ago and it was way too firm. Terrence helped us find the perfect fit. He listened to our needs and took the time to walk us through the mattresses he thought would be a fit. Let us lay for a while to settle in. Evaluated our postures in the bed we were trying to see if it would be a fit over time. We felt so comfortable taking our time and did not feel pressured to buy or rushed through the process. I ended up buying a pillow, and will be coming back to purchase the mattress after I return the Casper. Thank you so much Terrence!!

Ni
Review №43

We were helped by both Nick and Terrance in the store and they were both VERY helpful. It’s great to know we are in a clean store with knowledgeable employees. I can’t wait to get our AS2 hybrid in our home!

Za
Review №44

Amazing experience in store with Calvin. Definitely happier with this purchase over Purple.

Ji
Review №45

Terrence was extremely helpful and knowledgeable! He guided me in finding the correct mattress that would fit my body type and sleep style. He was very patient and knowledgeable. I am excited to receive my bed and hope it will help with my back pains! I will review the bed once it has arrived and we try it out!

me
Review №46

Store was closed twice during business hours. No notice of any sort on door. Local phone won’t go to ringer. Website shows normal open hours. On toll free once I was told store should be open & no appointment needed. Second time call I finally found that store will only open on Apr 20. Quite put off

Le
Review №47

Check out the Amerisleep showroom if you looking for new matress. The staff is very patient and knowledgable in matching your needs to a supportive matress. So fill free to try out all the beds.We tried many different big name brands sleep test in misery before researching and checking out Amerisleep.We also added the extra memory foam topper to get the soft comfort I needed to relieve pressure points and neck pain.. Now I can sleep comfortably again!!!It does take most of a week to get you new matress, but quick easy to set up including building the foundation boxes.

Ch
Review №48

I was so excited to see a bed in a box store that we could actually try out the bed. We have ordered 2 other brands in the last 2 months and sent them back. We ordered the AS3 and I am excited to get it delivered! A HUGE shout out to Terrence Price, who was the Sleep Ambassador that helped us. Talk about excellent customer service, he went above and beyond to answer all the drilling questions we asked him about this brand. He knew his stuff! He was so fun and professional. I would definitely go back and buy more mattresses if I needed them. Thanks Terrance for making our shopping experience pleasant and positive!

Be
Review №49

Great experience! The store was clean, and Terrence changed all the sheets on each mattress so we could try them out. He was knowledgeable, professional, and genuinely cared that we were making the right choice. So looking forward to my new mattress!

Ni
Review №50

We had a great experience with Sam at the store. He was very kind and knowledgeable about not only the Amerisleep mattresses but the other store brand we were considering also! He didn’t pressure us to purchase anything and instead insured us they don’t earn commission and just want customers to sleep well!

Na
Review №51

Kudos for Nick, who answered all my questions, provided all details, was very pleasant, knowledgeable and patient. I am very confident in my purchase. Ten Stars for Nick!

Da
Review №52

Roger was extremely helpful. Had previously purchased a mattress that wasnt quite comfortable. Roger helped me try various beds to find the mattress that best suits my needs. I give Roger and Amerisleep a BIG thumbs up!!!

Ch
Review №53

Terrence hooked us up with the AS3 hybrid today! He was very helpful and knowledgeable and was attentive in listening to myself and my husbands sleeping needs/preferences. Can’t wait for the mattress to arrive!

mi
Review №54

I’ve never enjoyed mattress shopping. It’s exhausting, confusing, and the price tags give me a headach. I’ve been to Mattress Firms, Caspers, and several others. I considered purchasing online with Purple and other so-called best online mattresses. I decided on Amerisleep’s Austin mattress store because of the people. They really make all the difference in helping you to get better sleep.

Kr
Review №55

Ive worked with Sam over the phone and online chat and have rarely, if ever gotten such great customer service! What a treat! I love the products and am recommending to all of my friends, but the over-the-top level of customer service makes any purchase at Amerisleep a no brainer! Bravo! Dont go anywhere else!

Me
Review №56

Terrence Price at Amerisleep Domain Northside is amazing! He was very informative and caring. He wanted what was best for my husband and I. He wasnt a pushy salesman and made us feel very comfortable. If you want someone to help you purchase the right and best mattress for you go see him. Thank you so much for all your help Terrence.

De
Review №57

Terrence Price helped us when we purchased our mattress, and then when we returned to find something firmer. So professional, thorough and just an engaging young man the experience was wonderful both times. Not pushy at all. Who would have thought buying a mattress would be a memorable event!

Do
Review №58

Great representatives for a wonderful product. We met with both Samuel and Roger who answered all of our many questions, were friendly, knowledgeable and professional. It is a huge plus when you can actually lie on a box bed before ordering it.

Sp
Review №59

Just bought a new mattress. Nick was super knowledgeable and helpful! We would definitely recommend coming into the store to test them out.

El
Review №60

My husband and I gave Amerisleep a call last weekend and we thought we would wait until we received our mattress to leave a full review! First off last weekend we found out Amerisleep didnt have locations near us so when visiting the website we got a prompt of a Representative named sam who gave us the most amazing in depth consultation. Still hesitant to purchase anything online he offered to speak over the phone to get my husbands side of things and he spent about 30 more minutes on top of that giving us both an in depth discussion about our sleep needs, and the best bar about it, IT PAYED OFF! We are absolutely loving our AS3 and adjustable that we purchased from Amerisleep and its the first time in years that I am pain free! Highly recommended if you are in the area and if not give them a call at the Texas location and they will be sure to take good care of you like they did for us!

Ra
Review №61

First I wanna say thank you Samuel for the great help and service you provided! He really helped me decide which mattress was right for me! I went to mattress firm before visiting Amerisleep just looking at my options, and with my back issues I was only comfortable with the medium firm temper pedic and that was way too out of my budget and still after explaining my situation with me just buying a new home I still have plenty of appliances to purchase, I felt like i was being pressured into taking it, but I didnt feel that way with Samuel at all. He gave us all the information we needed and with my 2 year old he was very patient as he kept wanting to touch everything. I loved the mattress as3 the most and that what he suggested since I sleep on my side. and also other than the 2 free pillows with the mattress he gave me another 2 free travel size pillows. on top of all that my card was giving me issues so he offered to call me back to try again later without me having to come in the store. i really appreciate all the help Samuel provided! I will be referring him and amerisleep to all my friends and family!!

Ma
Review №62

Thoroughly researched and reviewed many mattresses and their respective companies. I finally made my choice with the Amerisleep AS5. I had a very pleasant visit with the store manager, Sam. He was absolutely phenomenal, extremely knowledgeable and passionate about Amerisleep products. Sam was accommodating and helpful throughout my visit in the Austin Texas location. The store was very clean and had a “Apple store” like feel. Thanks again for all your help..

Ri
Review №63

Amerisleep has a very clean and elegant business model; straightforward product descriptions, easy to understand, and uncomplicated and attractive pricing. The mattresses themselves seem to be very well made; we are first time purchasers and do not have a history to report on. The return and guarantee policies seem to be very fair and reasonable, if anything biased to the consumer. The mattresses themselves are extremely comfortable and won, in our experience, against more expensive competitors.

Al
Review №64

I have purchased mattresses for our entire household! We love the service, quality and value. Excellent company!

Ha
Review №65

Great experience and product, Terrence was really helpful in helping us find the right mattress and even though we picked the wrong size, the exchange process was very quick and convenient thanks to Terence and Sam. Highly recommend

Ke
Review №66

They were very busy today with multiple people calling in and people coming in and out with only two people working but Sam was able to still narrow down the best options for me while doing a couple other things and am very happy with all the knowledge I learned and my purchase. Its not easy to give us the time of day while that busy so thank you for your time and this is why I felt the need to leave a review!

Ki
Review №67

We had a wonderful experience at the Domain location! Sam, the Manager was very knowledgeable and helpful! He was not pushy and let us comfortably make our mattress decision without feeling any pressure!

Ty
Review №68

When I arrived to Amerisleep Rodger was very prompt with acknowledging me while helping another customer. A few minutes later he greeted me and I told him I was looking for a new bed. He then showed me the dream suites and had me try out all the functions. I ended up spending a good 15 minutes in there on accident because it was so comfortable. He then showed me some options that he recommended for my needs. No high pressure sales or anything. I ended up going with the AS4 and haven’t had this good of sleep in 10+ years. Thanks again Rodger for helping me out.

Mi
Review №69

Roger was great and very professional. Bed is awesome. Store location is great, showroom is incredible. They even have rooms where you can take a nap..Can not say good things about the service and height quality. I also bought sheets,, pillows. Assembly was very easy.Very Happy.....

Pr
Review №70

I highly recommend you come visit Amerisleep and try out their matters. Roger B. is very insightful and patient while assisting in finding your prefect mattress for the best night of sleep. They even have a sleep room so you can take a nap before you decide on the best mattress. These mattress are 50 times better than Casper and Purple.

Ge
Review №71

My wife and I stopped by today and were really impressed with Amerisleep, both with the amazing product they have available and also with the excellent customer service. Terrence Price was very helpful and knowledgeable, helping us choose the bed that best suits our sleeping style. We just bought a house and are in need of a new bed, and Terrence let us try the different mattresses they had in store and took a lot of time to explain the different features as well as the different price points so we could make a properly informed decision. I highly recommend coming to Amerisleep, and especially recommend getting help from Terrence!

Ch
Review №72

Wow! Very impressed with Amerisleep Domain. Sam helped me find the perfect new mattress for me! I couldnt make a purchase on the day I shopped, and told Sam that from the start. No pressure at all, and genuinely cared about my preferences. Would recommend Amerisleep to all my friends and family, and anybody taking the time to read this review too!

Ha
Review №73

Sam was a really great help finding a sleep set up that worked for me all through chat and even offered to have him call him on the phone for an even in depth consultation! Not looking to purchase today but will be calling him back soon to make a purchase!

La
Review №74

My husband and I went in last Sunday to try out the beds. We are seriously considering an Amerisleep mattress, but I do want to give a shout out to Roger Edmonds on the customer service-side of things. He was FANTASTIC - answered all of our questions, gave us great information, and spent probably an hour with us. We didnt feel rushed, or pressured, or anything like that. Roger is the epitome of what excellent customer service should be. If we end up buying from Amerisleep, Roger will certainly be one of the reasons why.

Ad
Review №75

I came in looking for a soft comfortable mattress and Terrence Price helped me find the perfect one it was the AS5 mattress. He was so nice and so patient with me with all of my questions I asked and was very professional!!!!

lu
Review №76

Roger was such a great help. He helped me pick out the best bed for my sleeping comfort. Cant wait until it gets delivered so I can have the best sleep ever. Definitely recommend! You wont be disappointed!

In
Review №77

We were shopping for a new mattress and found this place online. Great store, I liked the showroom -- calm, simple, not gimmicky. We had visited several other mattress places, but nothing quite hit the Goldilocks mark of just right Carter showed us their straightforward range of mattresses and which would be best for which type of sleeping. He wasnt pushy, just informative. We ended up buying an AS3, and have slept on it now for 2 nights. We like it! Thanks!

sc
Review №78

My wife and I were at the Domain Amerisleep store today and had the best experience. There was absolutely no pressure from Roger the sales associate. He answered all of our questions with ease and was understanding when my wife said that there would be no sale today because she does not impulse buy. Little does my wife know that I intend to buy!

Lu
Review №79

Love the experience of walking into an actual store after reading tons of reviews online and then narrowing it down to this mattress and trying it out. The customer service was awesome and the place was great. Roger was very helpful and knowledgeable and not pushy at all. Highly recommend stopping by this location!

Tr
Review №80

We love the All Seasons blanket!! We bought two. Roger B. and Roger E. were knowledgeable and helped us pick out the right mattress. Very happy with the total purchase and experience!

Pa
Review №81

Enjoyed the buying process, Sales associates did not rush the buying process. Think it was carter who helped me. Its a nice store. They even have a demo room to go take a nap. Day 2 so far with the mattress? Love it. Just waiting on the protector and the foundation.

La
Review №82

We were walking by the store, and we’ve been shopping around for some better pillows, so we thought it would a great idea to walk in and see what they were offering. Roger immediately greeted us and he asked us what we needed — he had us try their comfort classic pillow. WOW! Best pillow we’ve tried so far. We left with 2 of them. Roger was very nice, not imposing, and knowledgeable about the products. I would definitely recommend to visit this first store in Austin, TX. Great mattresses too!

Ro
Review №83

We were specifically looking online for a mattress that was toward the environmentally friendly end of the spectrum and we came across Amerisleep. Furthermore, we live in Alaska. Its not always easy to get exactly what you want when you live in Alaska. We couldnt test out the mattress, but Roger helped talk us through our sleep habits and preferred sleep positions and gave his recommendation based upon our answers. Amerisleep then shipped us the mattress and its great! No more sore backs and we feel reasonably good about the process through which it was made. We are very pleased.

Ma
Review №84

So I’m super into showrooms for direct-to-consumer companies, which means I had to check this place out when I walked by it.Carter, the rep that greeted me, was friendly and talked me through how their mattresses are built and how each design is tailored to a specific type of sleeper. I laid down on a few of the mattresses he recommended and really liked them. The customer service was great and the showroom was impressive which has already influenced me to choose them over another mattress company for my next mattress.Amerisleep also has a great trial policy, which lets you ensure you don’t have any buyer’s remorse.Go check out their store!

El
Review №85

My wife has been shopping online for over a month. We decided that what we wanted was an AS3. Just to make sure, we decided to drive two hours to Austin to visit a brick and mortar Amerisleep to try them out.Roger (manager) was very helpful, not pushy, but offering descriptions of all the features, of mattresses and frames. My wife and I are side-sleepers, 82 and 79 years old, and lay on the AS3 for about half an hour. I decided to try the AS4, and was much happier with it for hip comfort. My wife joined me and we both agreed that the AS4 was for us.We definitely recommend going by the store before ordering and just spend some time lying on theirs. We spent an hour and a half or two hours in the store. A very pleasant experience, knowledgeable employees, and nice atmosphere. No high pressure sales either.We are doing a little more checking on the bed frames, and are expecting Amerisleep to come out with a non-adjusting frame soon. We have no need for the adjusting features or vibration feature of the fancier frames.We definitely will be making our purchase soon, and will call in the order to Roger at the Austin store since he took so much time explaining it all to us.Elmer MooringCollege Station TX

Ke
Review №86

I just ordered a AS2 yesterday! Obviously it hasn’t come in yet however I spoke with Sam the store manger, let me just say this the best customer service EVER! Seriously, you all his customer service was better than Chick-Fil-A customer service and we all know that’s tough to top! Nevertheless I’ll be back with another review after my mattress comes in!

2T
Review №87

Roger is very knowledgeable on his store products and was very helpful and guided us towards the right direction as far as a mattress that contours to our sleeping style. Any questions we may have, roger made it clear to not hesitate and ask! Would highly recommend this place.

Ka
Review №88

I had a great nap at the Amerisleep store at the Domain in Austin. I had previously tried an A5 and was able to bring my husband over for a trial run of a nap. Renan was so attentive. We both fell asleep quickly and were able to sink right into the mattress. We are doing some good research before we make such a large purchase and really appreciate the fact that there is a quiet room to give this mattress a reasonable test. I highly recommend giving them a try.KM

Tr
Review №89

Great customer service that continued after the sale. Mattress arrived on time - easy instructions to remove from the box & set up.

Sh
Review №90

I would have found it very hard to believe a mattress that expands out of a box could be as amazing as it is. My wife and I love our Amerisleep King mattress. I travel for work and spend over 100 nights in hotels per year. There is nothing like coming home and crashing out in my own bed. Love it!

Ma
Review №91

The service at this Amerisleep location is EXCELLENT! Carter was very knowledgeable regarding all of the Amerisleep products and was very patient as we perused the selections and asked numerous questions. We are very excited to try our new king-size mattress for 100 days! If we aren’t completely satisfied, we can exchange it for a different one and the 100 day trial starts all over again! How could you go wrong?! We had a wonderful experience at this Amerisleep, especially thanks to Carter. We would highly recommend Amerisleep for your sleep needs! I don’t think that we will ever buy a mattress anywhere else again!

Je
Review №92

I visited in November and was greeted immediately in the store. The people working there were very informative and didnt rush us out. I spent about 2-3 hours in the store and tried the different mattresses. Due to my back and neck issues, I went with a firm mattress for myself. My husband went with a softer one since hes a side sleeper. I was informed of the trial period and was very pleased. I am still in my trial period and am very happy with my purchase as is my husband. The delivery of all the items too a while since we order during holidays to take advantage of their savings. It seems a lot of others did the same. The people who performed the installation of the split king bases were fast and picked up all the trash from the packaging. Overall, it has been a wonderful experience.

ma
Review №93

We traveled into Austin today to check out the store in person. Best decision I made. Carter greeted us at the door and was very helpful. He answered all of my questions and helped me select the mattress that was perfect for me. Carter and Renan were very kind and pleasant the entire time. I truly enjoyed my experience here and I am so excited about my new purchase. I will definitely recommend this store and Amerisleep to anyone interested in a high quality product and experience. Outstanding!

Sa
Review №94

Very reliable. Roger and Renan are the store managers and definitely know their stuff. They gave us advice on sleep and how to maintain a better schedule. They introduced us to their mattresses and gave us a shot at trying them. The movements of the mattresses are crazy! I can definitely feel a difference in my back after my experience at Amerisleep.

Ja
Review №95

Pretty cool showroom experience- you can tell everything with the design was very thoughtful. Renan helped guide us through the showroom and what to try. The nap room was a cool experience too! TV started playing on the ceiling as soon as you hit the mattress.

Br
Review №96

I was shopping around for a new mattress for a few months. I tried a few of the other new mattress brands/stores and was not impressed with any of the mattresses until I stumbled upon Amerisleep. It was a great day when I spotted the store; the employees were great and the product line is so easy to understand. The salesman was able to suggest a great mattress, and I could easily choose the right mattress for me (though all of them were so comfortable). Ive been sleeping on my Amerisleep mattress for about four months and each day the mattress gets better! My pains have gone away, and I fall asleep instantly. Its an absolutely wonderful mattress. I cannot imagine using anything other than Amerisleep every again!

Fa
Review №97

I bought the AS3 mattress from Amerisleep a couple of months ago and I can honestly say I have been having the best sleep of my life! The mattress is perfectly soft and comfortable for a side sleeper. The website has great descriptions of mattress softness levels and great customer reviews which really helped me decide which mattress would work best for me! I am so impressed with the mattress quality and the overall customer service from Amerisleep. I will certainly continue to recommend Amerisleep mattresses to all of my friends and family!

Mi
Review №98

I ordered my first AS2 mattress over the Labor Day weekend in 2018 and had a great night’s sleep the first night I tried it. However, I did notice that the middle of the mattress was sagging. I called customer service and they scheduled for a new mattress to be delivered the next week. Customer service also recommended using a slatted base, which I tried. However, this still didn’t correct the sagging problem. I followed the recommendations described in the warranty information online but could not resolve the sagging issue.The second mattress I received was still visibly sagging in the middle AND in addition, the thickness was incorrect—about 2 inches less than what it was supposed to be. Again, customer service was very accommodating and they scheduled for my 3rd AS2 mattress to be delivered. However, this time it took about 2 months for me to receive it because they had to communicate with the manufacturer to correct the sagging problem. I finally received my 3rd AS2 in January 2, 2019.I still see the sagging in the middle but at this point, I am tired of getting new AS2 mattresses (I have all 3 in my home right now). I have tried asking for a discount instead of replacements. Amerisleep will not give you any pricing discounts and will only agree to keep delivering new mattresses for you to try until you are satisfied.Overall, not sure if the price is worth it, but the mattress has helped alleviate some of my back pain/stiffness.

m
Review №99

I was having a lot of pain in my lower back. Thought it was my mattress and I started looking around. I found Amerisleep online and started looking into independent studies on the best rated mattresses. Amerisleep was at the top of the list on several of the top rated studies. I decided to go with them. Boy am I glad I did! I bought the AS3 mattress. Right out of the box I was impressed! Absolutely no odors at all like most foam mattresses have. A great deal of support yet soft enough to be comfortable. It does take a little bit to get used to if you are accustomed to sleeping on a traditional coil spring mattress, but don’t give up on it! I love it now and all my lower back pain is gone! I actually look forward to going to bed at night again. Thanks Amerisleep!

Je
Review №100

We couldnt be more pleased with our Amerisleep purchase! It is by far the most comfortable mattress we have ever owned, and the shipping was very convenient. We recommend ordering a bed frame that does not require a box spring as the mattress doesnt need a box spring. Well be upgrading our childrens mattresses to Amerisleep ones shortly!

Information
93 Photos
100 Comments
4.9 Rating
  • Address:11800 Domain Blvd #114, Austin, TX 78758, United States
  • Site:https://amerisleep.com/retail/austin-the-domain/
  • Phone:+1 512-401-3141
Categories
  • Bedding store
  • Bed shop
  • Mattress store
  • Home improvement store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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