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Redford Auto Repair
8440 Telegraph Rd, Taylor, MI 48180, United States
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Redford Auto Repair
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Le
Review №1

Excellent service and fair prices. Also fast turnaround time.

Ha
Review №2

Shop was able to get me in within 10 minutes of calling. Edy really helped me out when the dealership cancelled my appt. I paid the same for pads, rotors, AND TWO NEW CALIPERS for the same price the dealership wanted for just pads and rotors. Everyone I interacted with was friendly, professional, and fast. I am 100% using this as my primary shop now. Highly recommend!

si
Review №3

They are very skilled and friendly

Fr
Review №4

Great service. Got me in right away. The guy working the counter was honest and very efficient. You can tell they’re busy, but keep the work flow to a maximum. I chose this place because it was the best price around. I was really worried that would mean shady work, but they appear to be quality. Would be happy to recommend to a friend.

Pa
Review №5

Went there today at 4 pm to get a diagnostic done on my jeep . Was told they do not have enough time to do it because they were to busy note they close at 6 pm and no one there was working just standing around when I looked there was 1 car in the shop . Only takes a few minutes to run a scan on a vehicle and as I was walking out the guy I spoke to just sat down and started playing with his phone . Just sad if I was the owner I would be upset that customers are being turnt away due to laziness.

Ka
Review №6

Excellent mechanic s and excellent price! Very good people there. My. Vehicle was in thre 3 times for an engine. Light. That keeps popping. On. All 3 times they look at the vehicle trying to trouble shoot the problem.For me.and fix it correctly. Thank you.

La
Review №7

My experience with this place was the best experience I had with any mechanic shop. Very honest guys and Eddie has the best customer service ever. Will always return to them with any car issues.

As
Review №8

I would recommend and use Redford Auto again! As a female it is often hard to find an honest/trustworthy mechanic and not get taken advantage of, but these guys were great. This is the only mechanic I have ever had that take me back into the shop and show me the old parts that need to be replaced before they did any work, and then showed me again the new parts to see the difference before they put it back together. They were personable/friendly and professional at the same time. These guys are not just looking to make a quick buck, you can tell they are good people. They treated me like an individual person not just another car in the shop, and went above and beyond to make sure my truck safe for the winter. Prices very competitive too. Very satisfied and I thank them very much!

An
Review №9

Excellent service! This is the first car I have bought for my self. Eddie made sure I got the most important thing got fixed first so that I was not wasting any money and would be safe. Not only that they took the time to explain each repair to me and why it would be necessary. Highly Recommend!

CC
Review №10

My truck would only kick out heat while driving but blew out cold air while at idle. Its more than likely an air bubble that needs to be bled. I didnt even get any work done and I was charged $100 for such a simple diag.

Ge
Review №11

This place used to be good this new management or whatever you want to call it is horrible!! I took my vehicle to have it look at in which I thought would be a simple fix but these “geniuses “ literally refuse to look at it, and not even that they said it would require more work.. I took my car to a different shop the issue I had with my vehicle was done less than a hour.. Stay away from these clowns Eddie the manager was rude and you have mechanics you can tell who don’t know what the hell they’re doing..

wi
Review №12

Lol well i paid you almost 400 dollars and i still have all the same problems with my vehicle so like said thanks for nothingI paid them. Almost 400 dollars to patch two tires change oil and do a diagnostic on my heat and a week later my heat still doesnt work and one of my tires is flat again i wouldnt recommend using this repair shop not sure if they did any repairs to my vehicle at all

Br
Review №13

Very fast, and reliable service.

Ca
Review №14

Friendly service. Helpful. The took me in right away. Prices were reasonable

MA
Review №15

Lied about what was needed, and what they charged me for was not completed. They used used brake rotors on my car, who does that? they charged me $75 apiece for rotors that they probably paid $5 for. The reason why there are so many reviews on here??? They offer discounts if you write a good review. Crooked as they come. Stay far, far, far away!!!!!

to
Review №16

These people here are rude and probably thieves, I didnt stick around long enough to find out for sure! I was quoted $25 for a repair that quickly went to $175! I finally called another auto repair shop that did it for $48! But I was ready to pay the $175 until Eddie was rude to me one too many times.

ke
Review №17

LISTEN TO ME!!!! I came across this shop on a “need to hurry and Get my car fixed now” situation...I can honestly say that the price Eddie gave me was more then reasonable...especially considering the shop down the street wanted to charge me $150 more for the same job...I sat in the office and watched several customers drop their cars off and interact with the staff as if they’re family...seeing that actually made me feel more comfortable. This place took my car right in and fixed it RIGHT AWAY!!! Eddie has most definitely just gained himself another loyal customer!

Rh
Review №18

I have had my car taken care of at the Taylor location. Eddie and his team are fair, honest, and friendly. I was so happy with their service I took my daughter to have her car taken care of their. So far they have treated her very well and are as serious about having her safe on the road as I am. I won’t go anywhere else.

Da
Review №19

Good shop , good quality and cares about his work.

ke
Review №20

Fixed right, friendly service

Ca
Review №21

Good experience..very nice people

Do
Review №22

Eddie is great they explain the problem too you and get the job done .

Pa
Review №23

Eddie and his team were able to get me in right and had my car fixed within a couple of hours. They charged me a very fair price on parts/labor and provided excellent customer service. If you’re looking for a trustworthy auto repair shop (which we all know is hard to find), look no further.

Te
Review №24

Very professional, knowledgeable and transparent. I was towed here from the Park & Ride after flying back from a trip and getting a low oil pressure alert on the console of my Audi. Was impressed by the mechanics knowledge of German autos and quick diagnosis of the problem. Great service and nice people. Would highly recommend.

An
Review №25

Eddy is the best , he gave me a better price on my breaks better than All the competition .Fair price and no over charges on parts I got right in when I arrived.....

Sa
Review №26

I had some problems with some things and the manager Eddie called me we discussed the situation and I went up there to show him and he was extremely kind and very understanding. He figured out a way to help me. I will definitely go back there as long as he stays manager.

Sh
Review №27

Finding a good mechanic you can trust is difficult. So, I did a search online and found Redford auto had good reviews and decided to give them a try. I wasnt disappointed. They were extremely friendly and professional. Redford auto explained my issues and provided options to suit my budget. They were also very fair with their rates. I have 2 older vehicles so a good trustworthy mechanic is a must. So, I will be frequenting Redford auto in Taylor.

Sh
Review №28

Fast service. They took the time to explain exactly what my car needed. Pricing was competitive and I was able to walk in and get be done in just a few hours. Great for wheel alignments. They were recommended to me by someone who gets a lot of work done here too.

ca
Review №29

These guys are the best!!!! As a single woman and not knowing too much about car repair I have found the best place to bring my Rondo to. They are really helpful and dont take advantage of me. The prices are very reasonable, especially since I am on a fixed income. So ladies (and guys too), this is the place you need to go if you need any car repair or even just an oil change. Superior service!!!!!

La
Review №30

Highly recommend! Dave and the crew really took care of me told me what I needed to have done to my truck gave me a reasonable price and now it’s running like a dream. So if anyone is looking for a honest repair shop this is the place to come just a absolute great group of guys there.

Ja
Review №31

Very professional fast service

Ak
Review №32

Took our Honda Fit here a few weeks ago to get the brakes changed. They did a great job. Joe was fast and took the best options available to us to have it done quickly. We had an issue arise after the breaks were changed, and he went above and beyond for us to make it right. My wife and I appreciate you, Joe and will now recommend and have our vehicles brought here to Redford Auto Repair in Taylor.

A
Review №33

Called the shop at 3:55, asked if they could check out my truck before they closed for the day. The guy behind the counter told me no problem. Got there 5 minutes later and they brought my truck in right away. Very happy with the service. Spent less than an hour in the shop. Highly recommended to anyone that needs service.

Pa
Review №34

This is the third time I have had service on my vehicle here. All three times the service has been great! Very friendly, and very knowledgeable staff, and quick to bat! So far been over a year since my first service and zero problems with it. They do hood work and usually get you in and out the door pretty quick. Highly recommend this shop to anyone needing service or repairs to their vehicle. Also I almost forgot, they have very competitive pricing!

Ch
Review №35

I been going here for about 3 years. They always fix my car/truck to satisfaction guaranteed every time I highly recommend them! They are affordable and have financings options as well!

Ma
Review №36

Called this shop to ask if they are capable of doing an alignment on a 06 BMW. The guy confirmed that he can, so I drove 30 minutes to the shop. As soon as I get there, the same guy is like wait let me double check with the mechanic. Well it turns out they dont and he was just too lazy to check. Super unprofessional!

Mo
Review №37

Being a single mother that knows nothing about cars going to a mechanic shop is scarier than the dentist! However, at Redford auto repair they choose honesty, good service and human decency over money. Owner and staff are excellent! If only there were more people like them in the world!

Ga
Review №38

I have to say this is a good place to go especially for women. The owner was very nice and he didnt try to get over on me like other places. I will definitely be returning with any other issues I have with my car.

XM
Review №39

Very friendly. Reasonable prices. Id go back.

St
Review №40

2nd time leaving a review, as the owner thinks deleting it will stop me from re-posting something. They are complete con artists when it comes to selling used vehicles. Please do your research before choosing to use these guys! I wish I had. They offer a discount to people that leave a good review. No wonder they have such a high rating! Happy to tell you anything you want to hear when it comes to making a sale. Bought a car from them and of course its got issues immediately. Now they want to offer me a brand new Motor for $300. These guys cant be serious. If you want to blow a couple grand just for a paper weight, then they are your guys.

Ad
Review №41

Was quoted a very competitive price for the repair of the radiator and water pump on my jeep.They got the job completed a half hour earlier than estimated.The owner is very friendly and knowledgeable and i would recommend these guys to anyone looking for quality work at a reasonable price

An
Review №42

Great experience. Had my sons truck towed up there after hours left the keys in an envelope . Joe called first thing in the morning. Had a diagnosis within an hour. He needed a fuel pump and filter. He explained what caused the issue and how to avoid it from happening again. I couldnt believe I actually got the truck back same day. That never happens. Also let us know about another issue told my son its easy and cheaper to do it himself. Even called around to find the best price for the part. I am definitely going to be a repeat customer and give recomdations. Thanks for the awesome service.

SI
Review №43

I had the pleasure of meeting RAY one of the repair men awesome guy very detailed in what needed immediate attention and what could wait. Very fair pricing repairs done in a timely fashion. I will definitely refer people to Redford auto. You got a repeat customer here. LOVE THIS PLACE!!!!!

Co
Review №44

Stopped by right before they closed because one of my girlfriend’s wiper arms came loose. It was snowing out side so we needed it right then. Super nice guys just let us in popped the hood and tightened it right up! Will be coming back. Heard great things about this place and they were all true!

Ki
Review №45

This is by far the BEST place I’ve ever been to! As a female, it’s extremely difficult to get an honest answer about what’s going on with my car. The NEW manager there was incredibly personable and I never once felt like I was being taken advantage of. I gave them a long list of problems with my car. They told me I didn’t even need some of the things done. I dropped my car off around 9 and they had it all taken care of by 1030! And what a fair price! I will definitely be going back here as long as I live in MI 👍

DA
Review №46

I just want to send out a thank you to Redford auto! Friday afternoon we were on our way to faster horses when the brakes went out on the RV. We were far from home and didnt know how we were going to make it to the festival. Joe hooked us up with a rental from enterprise for $30 for the night which got us to the festival and then they had the RV fixed by 9am the next morning! Extremely happy with how polite and prompt everyone was at getting us back on the road! Thanks again! You guys rock!

Mi
Review №47

Very happy to have found these guys. Others have mentioned being afraid to deal with car repair places being female, and that is so true, but they made me feel secure and took good care of me. Got me right in and fixed my front end to be safe to drive at what Im sure was a great price. I dont think my steering wheel has ever been straight before! Very satisfied with the work they did. Ill definitely be back... hopefully not anytime soon though!

Kr
Review №48

They gave my mom an awesome deal. She needed a bunch of stuff done but was worried about the cost. They worked with her and now her car drives like new.

Ra
Review №49

Great place!! QUICK turnaround time. This place will have your vehicle ready in no time. They also have competitive prices. I am very happy with their service.

Ja
Review №50

I love this place! It was my first time here. I had to get rear brake pads and rotors. The place i usually take my car to quoted me a much higher price. So glad I decided to come here. Great prices and everybody is so friendly and they really take care of you

Na
Review №51

These guys are awesome !!! They helped my family and I out big time when we were 45 minutes from home with a bubble in our tire that was going to turn into a bad situation if we had kept driving on it trying to get home. We came in the shop with 10 minutes to spare before they closed and they found us a tire and put it on our car so quickly and we’re super nice. They didn’t want something to happen to us especially since I had my little ones in the car and I am eternally grateful that they stayed instead of turning us away because it was so close to closing time. I would recommended them to anyone, and will be returning if we need help again with our cars.

Ma
Review №52

Great time along with great price and experienced techs, I had an engine done it only took a few days. They give all-round good service. I recommend coming here.

As
Review №53

Today was my first day and I absolutely loved them! Id recommend them to anyone, their fair customer friendly and fast all the three things a business should posses if they would like to be successful!!!! Joe is great and the other mechanics are as well they gave me a list of all the things I needed to have fixed, I will be back again. 😘✌

Co
Review №54

I absolutely love this place. Theyre the only place I trust with my car. They always help you out and never take advantage of you! Super reliable and treat you like family. They will always have my bussiness!

Zo
Review №55

THESE GUYS ARE THE BEST!! I would recommend them to the whole world. They are honest, fast, and reasonable. If you need a good repair job then youve found the shop!

Mi
Review №56

They do the work needed as well informing you of other work needed without ripping you off.

Ja
Review №57

I have had two (a year later now 3) very successful repairs done here, staff knowledgeable and understanding, let me see areas of work performed before and after. Used the financing app, was quick and easy, made all repairs affordable. 5/5

Ke
Review №58

Awesome experience. Management Dave and his staff were excellent. Great prices excellent service. Recommend them to everyone.

Na
Review №59

At some auto repair places many of the men will take advantage of female customers. That however is Not the case with Redford. I was treated with respect and kindness. I also received a lesson in breaks free of charge from Ray who was very informative and has a great sense of humor . Matt as well has awesome customer service demeanor and is helpful. I will definitely be a repeat customer.

jo
Review №60

Posting this since my friend got royally screwed over. His truck broke down & he took it there & said engine was locked which it was. From there they offered him a car for some extra cash & his truck as a trade in. They said they had some things to fix & check to get 100% first & he went back the following week to test the car & pay for it. Said he would offer a warranty for 30 days if anything were to go wrong. Well that;s when it started. Long story short, 3 times in the shop & one time at a new shop and the car needs a new engine due to blown heads. Now expects my friend to purchase a new motor from him & they will eat the labor... A lot of back and forth between the owner & manager so you dont know what to believe. Best of luck for who all go there. Reviews are high for this company but maybe they changed owners or managers? Best of luck!

Ta
Review №61

The people here are great! They have low prices and they are very friendly. I will recommend Redford to my friends and family...Thanks guys

st
Review №62

I take my 2002 Ford F150 here for all my repairs and regular maintenance. They have the best service around, they do a great job, they are quick and their prices are really fair! I would recommend this shop to anyone looking for people that they can trust to get the job done and get it done right.

St
Review №63

Would never recommend this place to anybody not even my worst enemy. The people working on the cars havent a clue as to what they r doing. They couldnt fix a little kids bike. Bought a car off the lot and said it was worked on and running like a champ. Its been in the shop more times then its been on the road and thats just in the last 3 wks. My son has only owned for that long. Just getting it out of. a different shop 2day. Gave them 1 star cause I have to put something down. If they had a negative star they would get that. These people r crooks!

Sc
Review №64

Got mt breaks done. Front and back. Great job. Timely manner. Good price. Back today for an oil change. Friendly service.

Bl
Review №65

These guys are fantastic. Ive taken all of my cars here, and the have always taken care of me very well. I highly recommend these guys. Do yourself a favor and let them look after your car.

Ma
Review №66

Good friendly full staff, not crowded either so they got me right in. I’d come again just for the professional services.

Be
Review №67

Very long story, but simply put, Joe went well above and beyond for me including working after hours on one occasion to make sure I was taken care of through a situation that was no fault of his own. Would readily use again and recommend his services.Thanks again Joe.

Da
Review №68

Literally took 5 seconds for them to take the keys and get started on my truck. Great place for a speedy repair and great customer service! I recommend this place to all people who have work the next day and needs to get things done asap!

Si
Review №69

Excellent service on all the things you need to have done. Friendly staff, quick service and reasonable pricing. Recommending this location to all my friends!

Sa
Review №70

We always get great service from Joe and the team at Redford Auto. Turn around time for fixing our vehicles is quick (almost always finished within the day the vehicle is dropped off) and the prices are reasonable as well. They really seem to pay attention to you and remember you if you come in more than once. We have been going to Redford Auto for our maintenance repairs on our vehicles since they have opened and will continue to do so in the future.

Ja
Review №71

I went to Redford Auto to get an oil change. They ended up finding that my serpentine belt was also broken and showed me where. Not only did they accommodate me a half hour before closing, but they also gave me a discount on my belt. I brought my other car here too. Will definitely be coming back in the future!

da
Review №72

Some debris got cough between my brake pad and rotor. They charged me $85 to take the brake apart and clean it out. Fast service. Reasonable price. Will likely stop by again if I need service.

Kr
Review №73

Ive been going for a few months to get my car fixed. They done an awesome job! I will continue to go to them! They very pleasant n helpful n give great discounts if u r referred to them by some1 u know.

Da
Review №74

Redford Auto Repair, there is nothing bad to say about this shop. They always tell you exactly what is wrong, they don’t force you into something that you don’t ever need etc. I have taken my truck up there numerous times, and I always have the same technician, Mike. Every single time he works on my truck, it always feels like a new vehicle. He does such amazing work and whenever I bring a vehicle up to the shop, I always hope to god that he is the one working on it. He knows his stuff and whenever I leave knowing it was him working on it, I feel 100% content with the fact that it is done right.The manager, Dave, like I said, will not push you into something. You say, NO.. then the subject is dropped. He will put it on your bill as a reminder and the price out the door. This place is amazing and I highly recommend this shop to anyone in the Taylor, MI. area that wants VIP service at amazingly affordable prices.

As
Review №75

Unfortunately had to change my review. Used to be a great place. Ollie was wonderful. New guy is so rude and quick to jump for any cash. Car wasn’t even fixed after I paid nearly $400 nothing was done to it. I wouldn’t recommend going here. Be weary.

Jo
Review №76

Great service. Fast. Reasonable pricing. Willing to work with you to get the best possible deal. Job gets DONE. Very professional. Shout out to Joe.

Ka
Review №77

Excellent services and repairs .fair price .

Ro
Review №78

Took my car there couldnt fix it right away. Had to wait for parts then got charged 850.00 and still not fixed. Worked on it myself runs better now then it did when I took it in. Really? They misdiagnosed the problem totally. They wanted another 695.00 for more parts. My wife took her car and they said she needed a master cylinder....wrong answer. Only back brakes. She also had a serpentine belt replaced twice on warranty but thet didnt change the pulley. Done with them...dont go there!

Da
Review №79

Very courteous and knowledgeable staff. Great pricing, fast work. My definite go-to shop in the state of Michigan. I wont be taking any of my cars to any other shop ever again. Complete auto service as well.

An
Review №80

They did good job a little pricey but worth it

Ja
Review №81

Quoted an honest and fair price, the guys took the time to show me some other issues, some I knew about, some I didnt. Did the work I originally asked for and gave quotes for the additional work, too be used when Im ready. Have to say honest garages are hard to find and these guys did a great job, will definitely be going here again!

Ja
Review №82

I had the pleasure of meeting Joe and Ali Saturday, after taking my truck somewhere else to have it looked at for a noise I was told I needed a lot of work done. I left there with a large estimate and went for a 2nd opinion which brought me to Redford Auto Repairs front door. So glad I did! Not only did they fix the repairs that I needed done they did it for 400.00 less! Everyone is very friendly there, very clean shop and nice waiting area. I would totally recommend them for any job big or small!

Cr
Review №83

Been here a couple times and this place is awesome! Good prices (I shop around) and quick service. This is definatly where I will keep having my car serviced at.

Ja
Review №84

We broke down on a Wednesday on our way to Michigan. Redford Auto Repair replaced our engine and radiator in the two days we stayed in Michigan and we were able to drive it home that Friday. Great Customer service and communication. So glad we found them!! #lifesavers

Sy
Review №85

Nicely done.. very quick response and good customer service. Mostly great price😊

T
Review №86

Best guys in the business. I always search for the best deals on repair work for my cars but no one beats the prices here. They care more about their customers than making an extra buck!

Je
Review №87

Jay was great help and the staff is very professional and great. Honest service. Took both my cars here saved over 2500 for repairs excellent work

Ja
Review №88

Great to do business with! They looked, listened and informed me. Stayed in contact with me, when my car would not cooperate (make the noise that it does on occasion, but not always) they refused to charge me for it. They did find a different noise that was bugging me, repaired it for a reasonable fee and now its as quiet as the day I bought it. Superior customer service, would for sure go there again!

Ta
Review №89

My experience with Redford auto was excellent. I took my SUV in , and got it back in a timely manner. I prayed about where I should take my vehicle and I was very pleased.

Mi
Review №90

I would recommend this place to anybody! Great service, very friendly, fair prices, and honest. I will be taking my car here from now on.

Iv
Review №91

The guys where very friendly and knowledgeable. My car was finished in 24 hours and they worked with me due to my financial situation. Overall I think I will go back to them for future services.

Ja
Review №92

This is great place finally found a good shop in the area just moved in town and these guys are great my wife went in bear and the guy running it was nice frendley and had some knowledge of the repairs we needed the prices are dead and surprising the honesty was there thought we need brakes they told mi wife brakes are good just a littel dust from the road trip thanks again for the great service.

HS
Review №93

They were the only place to get me in timely and back on the road. Other places wanted me to wait an hour on top of the hours of working on the car. Great place

Ma
Review №94

Horrible place! Screwed my brother over. Sold him a car they said worked great. It was back in their shop 3 or 4 more times in a couple weeks. Took to another shop because my brother didnt believe them anymore. Turns out the head blew and it needs a new engine. Careful buying any cars from this place!!!

Ri
Review №95

I would definitely recommend this facility to anyone who wants a fast and honest assessment of what is wrong with your vehicle. The mechanic went above and beyond what I actually brought my vehicle for, and provided input on other potential problems with my vehicle that needed to be addressed. I didnt feel pressured, nor bullied into making any unnecessary purchases. Good job Redford Auto Repair!

Ro
Review №96

The staff here was very friendly & helpful! They allowed me to save money and bring my own oil. If you are like me & drive a vehicle needing full synthetic oil, oil changes are dreadful costly experiences! I definitely will be back for services on my 3 series BMW.

An
Review №97

Went for an oil change, left with a transmission fluid leak. Im pretty sure they loosened it on purpose for more money on services because we had the whole front end checked out for work that needed to be done. My brother looked at it the day before and we knew what was wrong we just needed them to price it. Just funny how later that day the transmission fluid was leaking.

La
Review №98

Place is very clean, the people that work here are also very friendly, prices are set well. I am very pleased with the service I have gotten. I will definitely be coming back for any services that I need for my vehicle.L. Faucett

Ch
Review №99

Very good experience... Sam and staff were very helpful. They work with you and they do an excellent job....Highly recommend this shop!!!!

Ja
Review №100

I came in and the guy at the desk immediately spoke to me . I told him about my problem with my car and he understood and gave me an honest price. He even told me that the gentleman fixing my car would let me know if anything else was wrong with my car , which he didnt have to do but it was nice that he was willing to do that . Went to muffler man and for better service from Redford . I am very pleased. WillBe coming again.

Information
34 Photos
100 Comments
4.1 Rating
  • Address:8440 Telegraph Rd, Taylor, MI 48180, United States
  • Site:http://redfordautorepair.com/
  • Phone:+1 313-768-5694
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Engine rebuilding service
  • Small engine repair service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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