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Public Storage
10402 N 30th St, Tampa, FL 33612, United States
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Public Storage
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Review β„–1

My experience at public storage on 30th st with misty and jasmine has been wonderful. They are very kind, pleasant and helpful and made the stress of moving n getting a storage unit more better. Will use them again in the future if I need a unit again. πŸ₯°πŸ₯°πŸ₯° Thank u ladies.

Cu
Review β„–2

Misty is great, Everytime I see Her Im greeted with a smile, and has been always the most helpful,I applaud Her for Her customer service and time.

Sh
Review β„–3

Just got my new unit at this storage and i must say the people are amazing and jazmin was such a sweetheart she mad the process easy and simple to understand…… thank you jaz your truly amazing 🀩

ma
Review β„–4

Fast friendly very helpful. Very efficient

Su
Review β„–5

Was pleasantly surprised with this months Free rent.

Cr
Review β„–6

Jalisa assisted me when I first got my storage. She made things very easy as she was so friendly and gave great pricing information. When I returned to turn in my key I was greeted by her again and I can honestly say I will be back if I’m ever in need of a storage and will definitely recommend this location to family and friends in the future. The staff knows what they’re doing and they give great customer service. This storage facility is well kept up with.

MA
Review β„–7

Tamara was a great person. She take care all the process to cancel my account in the storage. She is so wonderful, excellent customer service. I will recommend 100%.Tamara - Thank you again for everything.

Pa
Review β„–8

Tamara, the rep, was more than helpful in many ways, including accommodating me with an upgrade when there was confusion over my unit reservation. In addition, she was extremely polite and helpful with my check-in and move-in. I would highly recommend her for any customer-service oriented position in any industry. She is an invaluable asset to Public Storage.

P
Review β„–9

I was so amazed by Angells excellent customer service, her professionalism and her ability in explaining any area I had questions about. She was very knowledgeable and made my move-in experience hassel free. I appreciate her making me feel like and appreciated customer. I am so encouraged and glad that I chose this location to store my belongings.

De
Review β„–10

The rep name Lisa on 30th street was very very helping and polite and was opened thank you for her customer service

Sh
Review β„–11

Ms. Lisa was very professional & helped me out alot! I really appreciate your kind service! Wish we had more people in the world like you ❀

de
Review β„–12

If I had more stars to give Angeldefinitely has earned them, Angel customer service was great, she was kind, friendly and patient.. Thank you so much

ni
Review β„–13

Lisa was really nice and understanding of our situation to work with us

Dr
Review β„–14

The service was awesome, such a friendly and peaceful atmosphere. Jalysa gave me confidence and assurance that my personal things would be safe and secure. Her level of hospitality was superb! My first visit was Great! Thanks 😊 Jalysa

Ke
Review β„–15

I received amazing service, and was even able to get my storage unit that same day. Jalysa was of great help, and even helped me find a better unit for a better price for my situation. 10/10

An
Review β„–16

Ashli was wonderful help she was amazing n showed us everything we need I loved her

Cr
Review β„–17

I came in to ask questions and Meredith was more than helpful. She was very thorough with the information she provided and she has such a friendly personality.

De
Review β„–18

I received EXCELLENT service from your employee, Ms. Jalysa. She was professional, courtesy and very helpful. She did it all with a smile on her face. Ms. Jalysa thank you again.

Co
Review β„–19

Jalysa was very pleasant, helpful, and professional. Will definitely be choosing public storage again for any of my storage needs. Thank you!!

If
Review β„–20

Five Complete Stars for Kayla Holmes in Customer Service. She was Very professional and answered all my questions. Very calm and understanding tone of voice and I appreciate her thank you !⭐️⭐️⭐️⭐️⭐️ Go Kayla Holmes 😁

An
Review β„–21

What a blessing!!!This location has been our calm DURING the storm! Jalysa and two other female staff members have truly help accomplish all of our short notice needs to storage. Her customer service is beyond reproach and always delivered with a smile. She is a true ambassador for the company! My spouse I immediately thought...this company must take good care of their employees because not only is the customer service great but the facility is well kept and safe! We truly appreciate the service that has been received and highly recommended this location to anyone in need of storage and/ or a smile!Thank you and may God continue to bless you Jalysa!!!!

Pa
Review β„–22

Jalisa assisted me with getting my storage unit and she did a great job!! She was super sweet and resourceful 😊

Ke
Review β„–23

When I couldnt get help, I stopped by 30th and Jalysa helped me solve the issue..She is a great manager for this location

La
Review β„–24

Rent at your own risk do not rent from this place. People are so rude when they are talking to you. Poor sevice over there.

Aj
Review β„–25

Ashli ❀️! she was wonderful, she showed us the unit, we loved it

De
Review β„–26

You know I got stuck at Public Storage with my U-haul and Jalysa was there every step of the way. I could not have asked for better service from a great person

Li
Review β„–27

Had a wonderful experience and great help from Jalysa! She was more than helpful and was very inviting :)

Ju
Review β„–28

From the moment I walked in until the moment I left was a great experience. Jalysa was very knowledgeable and helpful and made the process seem effortless. Thank you for everything today!

ru
Review β„–29

Jalysa the property manager she cares about her customers and she goes out of her way to make sure you are happy. I would recommend anybody to her location, you will be well taken care of. I would like to thank her for all the help

Me
Review β„–30

I tell you I have been late so many times but Ms Jalysa is great to work with and she has compassion in her heart for her customers

Lu
Review β„–31

I have a unit at 30th street and it was early for Jalysa but she served me like it was 2pm in the noon. That same great smile

Sh
Review β„–32

Jalisa was terrific with assisting me from start to finish. When I got to facilitys I always pay attention to how people treat their customers and she is top notch. Definitely deserves a raise. Shes showed me 3 units on a broken leg that is healing. I felt bad but she insisted on making sure I got the perfect unit for my belongings. Keep up the good work. Thanks for being so kind

Ka
Review β„–33

Ive always had GREAT SERVICE from this location. Its well kept & doesnt feel creepy like Ive had in the past. One of the GREATEST employee is Julia (hope Im spelling it right) shes always been very polite which is why Im doing this review now, with all the world is going through & all of my frustrations the calmness of her voice & explaining what needs to be done It’s REFRESHING to know that there’s still GOOD people who live from their HEART & that humbleness in these times… IM GRATEFUL that she crossed my path. MANY BLESSINGS to ALL!

Da
Review β„–34

I love the great service I received at 30th street. Jalysa is amazing

Na
Review β„–35

Tye was outstanding! She greeted me with a smile best experience I ever experienced at any facility. I even got a chance to look at the storage space before renting it. Thanks so much tye

St
Review β„–36

Tamara was great and really helpful for what i needed! Great person with helpful resources!

Mi
Review β„–37

Jalysa is amazing to work with. Her customers all speak well about her and now I know why..SHE ROCK

Da
Review β„–38

Jalysa is very knowledgeable of the products and services offered by Public Storage. She is very pleasant and kind. She actually turned my bad morning into a great afternoon. I will definitely recommend this Public Storage location!!

Ra
Review β„–39

Jalysa did an awesome job. Really helped me in need

St
Review β„–40

Clean, have carts to help you move your stuff easier.

Ma
Review β„–41

This location highly recommended the staff there is always nice and friendly, property well kept, safe and secure. It’s always a pleasure meeting with Tye she’s always willing to help with no hesitation.

Ki
Review β„–42

I had the best experience here. Ms. Jalysa at the 10402 30th location went above and beyond to make sure I had everything I needed and more. Great price, great location. Very satisfied.

Sa
Review β„–43

Ashli was a great help in finding a good unit and getting everything set up in a timely manner!

Pi
Review β„–44

The woman in the front named Whitney was outstanding. if I could give her a raise myself I would she was so patient and helpful with my family and I during the whole chaotic mess with us trying to move and needing extra storage space. She gave us advice about making sure we pay on time and if we want to be stop using the storage to make sure everything is out the day before payment is due because they will charge. she went above and beyond explaining everything in steps and I really appreciate her for all shes done for us. the least I could do is write a simple review for her. Uhaul you have a great one with you.

Ja
Review β„–45

Tye did an awesome job of helping me set up my online account thanks to her I have access to make online payments. Great customer service from Tye and Jalysa you ladies are amazing!!!

Ja
Review β„–46

Tye was great she answered all of my questions and helped me set up my online account. I was in and out quickly. Excellent customer service!!!

Ke
Review β„–47

Ashli very helpful she taught my grandma how to use her phone for the gate !!

Sh
Review β„–48

Tye was AMAZING!She was very efficient. Got me out of there in no time, all while holding a smile and being so polite. πŸ™‚

Za
Review β„–49

Jalysa is amazing helped me pick out a good unit

Ja
Review β„–50

Jalysa is amazing and I love her customer service skills

Na
Review β„–51

Ashley was super amazing. She was very positive & welcoming. Although I couldnt find what I needed here. She tried her very best to help meet the needs of what I needed to store my items. She needs a promotion ASAP.

Ke
Review β„–52

Ms Jalysa is amazing. I really appreciate the great service she has given. She kept a smile the entire time and made sure I received the best size unit for a great price. The service was awesome

Ba
Review β„–53

Misty great service friendly services!!!

La
Review β„–54

Jalysa is amazing. She is so patient with her customers. She made my move in very easy and explained everything with great detail. She is respectful and very nice. Her service was excellent. I appreciate her and the great hospitality she shown

Ni
Review β„–55

Miss collins is the best!

Tr
Review β„–56

Every time I come to this location there is someone here that is so helpful and very friendly. Today Ms.Jalysa was beyond helpful and I appreciate her, definitely recommending to family and Friends. Thank you!

Sm
Review β„–57

Excellent customer service from Ms Tye she was awesome very helpful got me in and out quickly it was a pleasure working with her.

ke
Review β„–58

Sure its because of the location and clientele, but I was helping a friend and to come to a storage unit and NOT FIND any dolleys, just sad. Grounds were a whole heck of a lot dirtier than any storage unit Ive been to...

Jo
Review β„–59

Jalysa was very helpful and friendly. She showed how to access the facility and was very helpful on answering all of my questions.

Ph
Review β„–60

Im giving them a five because Ive been dealing with them for the last 25 years and Im always happy

Da
Review β„–61

Tory was very helpful. She helped me with my code cause I didnt know there was one to leave. I though the fence would move on its own. Thank u Tory!

Au
Review β„–62

Awesome friendly service and knowledgeable .Grounds were clean , area of the unit and the unit. Would recommend!

Ta
Review β„–63

Jalysa is awesome and she is on point with customer service

De
Review β„–64

I know I have posted before about Jalysa but I had to say that Everytime I come to the property, this young lady is always smiling, nice, respectful and polite. You have an amazing employee in Jalysa. We love her spirit

Pa
Review β„–65

Great property , Well Maintained Tye was very helpful. Outstanding customer service very knowledgeable. Thank-you so much tye

Mi
Review β„–66

The absolute best experience Ive ever had at any storage facilities. I was able to come in ask questions about the unit and even got to look at my unit before committing. Tye took her time and explained everything! And she greet me wit a smile and made me feel welcome

je
Review β„–67

Ashli great customer service!!! Made getting a storage easy..

Ni
Review β„–68

The lady lala that sits in the front office is very professional. She is very understanding and helps out. She goes over and beyond for the customers. She deserves an award and raise for good customer service. She really helped me out in my situation. Just when I thought I had no hope she gave me hope. Anyone that needs a storage go talk to her she will help you get what you need. Thank you so much for being there for me and. Helping me.

Je
Review β„–69

Jalysa is amazing. Best customer service. Easy to rent units online or in person. My belongs are secure and safe here. I highly recommend using this place.

Ka
Review β„–70

Over the last few years I have seen this storage facility improve greatly. The property is cleaner and well kept. Ms. Jalysa has been especially helpful in addressing my concerns. She is caring, polite and friendly. Thank you Jalysa for all of your assistance!

Mi
Review β„–71

Didnt know I would need a storage but an emergency happened and here I am. Ms Jalysa made my rental process painless and great. Good customer service

De
Review β„–72

I walked in today to get a quote, spoke with Tye who was awesome , and very sweet.

Di
Review β„–73

If every company had an employee like Jalysa, they would never have complaints. She was very helpful in assessing our needs and coming up with the perfect solution. She was genuinely concerned for us and her personality was off the charts. Every company could only hope to find a Jalysa and she really puts the β€œcustomer” back in customer service. Finally, you can hear the β€œsmile” in her voice.

Ch
Review β„–74

Jalysa was a joy to work with. Always positive and on top of things. Both move in and move out were easy and painless. Thanks for making my first storage experience a breeze!

Ja
Review β„–75

Jalysa is so kind and helpful!! Highly recommend this location.

Sh
Review β„–76

Im an auction buyer but I wanna say Jalysa has customer service to a science

Ja
Review β„–77

Rented a storage unit on 30th st. Jalysa helped me she was great very kind friendly and patient had me ready to go in a clean unit very fast. Best experience ever!

Ka
Review β„–78

Ashli was super nice she showed me all my availability’s on storage units she walked me thru everything and also helped me save! Best rep I’ve delt with hands down!

Al
Review β„–79

So why I went to my storage and they had it locked and I paided my monthly bill so me and my husband stop the young lady on her way out to lunch but seem like she wasnt to happy but I asked her can you tell me why theres a lock on my unit and it was paid before time? She checked the computer and she said she didnt understand why it was locked it said it was paided. So if I would have came to my storage and no one was there it would have been a problem for me I need to go and get a storage at the u-hale place on 56 anyway cause they go up on the prices they act like they dont want to help with nothing. But anyway my point find somewhere else to go for your storage spaces

Po
Review β„–80

My experience with Ashli was wonderful. She was very informative and provided great guidance in finding what I needed.

Mo
Review β„–81

I was in a rush to find a storage it was 5 something close to closing time I called the storage location in spoke with jalysa she was very kind in had excellent customer service she helped me get a storage in no time I was in and out in no time really appreciated her help with everything.

Ya
Review β„–82

Love it great customer service😊

Kr
Review β„–83

I love this storage. Jalysa was always amazing and helped me out I would recommend to this my family. Thank you so much love god blesss you sweetie.

Sa
Review β„–84

Thankyou tye, great customer service very knowledgeable and patient!!!!

Ad
Review β„–85

Very convenience the staff are very friendly especially Jalysa. She did a lot in helping me find my space unit. Thank you very much.

Ph
Review β„–86

My Mom and I have been renting a unit from this facility for quite sometime now. It is always a pleasure seeing Tye. She’s very professional, thorough, and courteous. I would like to work with her only whenever I come to this location.

An
Review β„–87

Personally the best experience Ive ever had at a storage facilities. I was able to come in ask questions about the unit and even got to look at my unit before committing. Jalysa took the time out to explain everything to me and made sure everything was great before i left the property. I aspire to be as great of a service representative as her.

Ye
Review β„–88

Very pleased with the customer service I have received from the representatives. Made my reservation a while ago from out of state but still needed additional service and the friendly service was always provided with my questions and concerns. Upon arrival to the unit, Ms. Dee was very helpful with our reservation and provided excellent customer service.Thank you Ms. Dee

Ja
Review β„–89

It’s always a pleasure seeing Tye. Outstanding customer service! She was very patient with me and explained everything to me well. Thank you so much tye !

Ka
Review β„–90

FAST SERVICE!

kg
Review β„–91

Good job by Whitney. She referred me to other locations with better promos

As
Review β„–92

Jalissa has great customer service! Very helpful & Polite . Such a great person to work with.

Ch
Review β„–93

Customer service is great fixed my issue with no problems !

Ha
Review β„–94

Best customer service Ive had in a long time! Dee and Jennifer were very helpful and knowledgeable. The property was extremely clean. Highly recommend this property for all your storage needs

Ja
Review β„–95

Great customer service Tye!!!! Thankyou for your patience with helping me find a unit for my storage!😘😘😘😘😘😘😘😘

Ca
Review β„–96

I came to the office and Whitney explained to me how to complete the ERental once my money is added to my card I appreciate the service

Tr
Review β„–97

Whitey was awesome, very nice had great customer service. I would definitely recommend Public Storage on 30th

Ir
Review β„–98

Jalysa was a great help if I can give her 10 🌟 I will awesome job and the lady was sitting next to you awesome nobody dont understand like yall great job ladys

Ba
Review β„–99

I recently obtained a storage unit from the 30th Street location. Your employee,Ms. Jaylisa was very pleasant and knowledgeable! She worked tirelessly in assisting me in finding the best fit for the items needing to be stored.I will definitely recommend this location and the excellent customer service of Ms Jaylisa, to patrons looking for affordable storage units!

Br
Review β„–100

Excellent service, thank you jalysa you were awesome !!

Information
18 Photos
100 Comments
4.6 Rating
  • Address:10402 N 30th St, Tampa, FL 33612, United States
  • Site:https://www.publicstorage.com/self-storage-fl-tampa/1670?pid=pslocalsearch
  • Phone:+1 813-280-0364
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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