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Revamped Security - ADT Authorized Dealer
3201 Cherry Ridge STE B216, San Antonio, TX 78230, United States
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Revamped Security - ADT Authorized Dealer
Comments
Fa
Review №1

Great service. The technician was punctual, knowledgeable, friendly, and patient (I had many questions and never once did he seem annoyed or frustrated as he helped me figure out what services/equipment would best suit my needs).Speaking of the services and equipment offered, there was a wide variety of additional protection you could select from and customize to your specific needs and budget.100% would recommend to a friend!

Se
Review №2

Everything overall was a great experience with the company thus far. From the door to door rep coming by to the installation services and tech. So far we are pleased with our new system and the technology provided to keep our home safe.

Wh
Review №3

Installer left a massive hole in my door from a dead bolt. Was told to buy a cap. The installer took my phone and went through Amazon and showed me what to buy and how to install the cap. It didn’t work. So I messaged him to follow up. He responded back with “so what do want”. I explained I don’t want a hole in the door of my brand new home. And that it needs to be fixed. To date the installer has never responded. Would highly suggest not working with this company.

Ho
Review №4

Would not recommend to anyonePeople on the phone will swear at you if you want time to think about signing a paper 2 strangers (you didnt invite) brought to tractually give them money for years.When I asked for his Brandons name (saw his name on caller ID) he refused, told the representative to leave an call the police.And even though I actually am interested, theres no way Id let anyone from your company in my home again.And to respond to ADT,It most certainly does have to do with you. You are ADT no? Your employees are representing ADT when they are knocking on peoples doors.Or do you guys also play the blame game, and point fingers to shrug off responsibility?

Ar
Review №5

Our guy was well knowledgeable, knew what he was doing and the set up was fairly quick. Im happy with the system.

Az
Review №6

I had a wonderful experience with both people from ADT from the service advisor to the installer. They answered all of our questions and explained everything clearly. Both had great personalities and were a breeze to work with. 10/10 including the service itself.

Pr
Review №7

I am pleased with the service that I received today. It started with Javier the manager. He was very detailed on the information and had a lot of knowledge on the products I did not feel pushed to getting services and he was absolute sweet. Today i had a scheduled service with our technician (Ioscani Gonzalez) Who was absolutely amazing. He was respectful and took his time in everything. He did not rush and sat on our dining table and explained everything from start to finish. Mr. Gonzalez was here from 3:20pm to 8ish he has a family of his own but made sure we were protected before he left since we have little ones. I highly recommend this Authorized Dealer and Also recommend tech Mr. Gonzalez. Me and my Husband have peace of mind and Thankful for the Experience we had they really did go Above and Beyond !!!!!! 😊

fe
Review №8

These people are aggressive.If you arent prepared to sign whatever paper they put in front of you, DO NOT let them in.Worst company to have knock on my door.

Sc
Review №9

We just bought our new home and found a handwritten note from our representative Jeff with information regarding an ADT system. We called him and he responded immediately and came to our home that night.Long story short, Jeff listened to our needs and fulfilled our security needs at a reasonable price. Jeff was incredible from start to finish! Thank you for the great experience! A+++

d'
Review №10

Great experience, great installer, helped us make all the right choices for safety of our family.

Ro
Review №11

Keenen was very helpful during the entire process of searching for the best devices for my home, to following up with installation and afterwards to make sure I was happy with the service. He was easy to reach when I had questions, and went above and beyond the scope of his service to make sure he provided sufficient answers to my concerns.

th
Review №12

Chris was extremely helpful and knowledgeable. He was able to fully explain the ins and outs of the systems including extra tips we can do around the house to prevent break ins. Would recommend. 10/10

va
Review №13

Alarm installer was very detailed with information and took the time to answer questions and make sure equipment worked. Equipment is pricey if you are someone on a budget but over $600 they will be able to break payments up. Did take a few hours to install so an extra installer could have cut the time down. Overall good service we received, we can never be 100% safe but ADT system does make me feel more at ease knowing they are always available in case an issue arises.

Sh
Review №14

Prompt. Professional. Polite.I had a great experience from beginning to end. My salesman, Tristan, was informative and patient with all of my questions. My installer, Chris, was respectful to my property and my time. His education was easy to understand and left me without any concerns. I highly recommended ADT, Tristan and Chris.

Ro
Review №15

I just had my new system installed yesterday so we will see how it works out for me. My rating is more specific for Ioscani, my tech that came out,. Ioscani provided absolute great customer service and took his time with ensuring that I understood how to utilize the system. He answered all my questions and questions I even had to ask twice. I really liked how he went through all scenarios to ensure my home was well protected and giving me peace of mind. Not to mention my fur baby, Chazz, liked him too. Thank you for securing my new home! ❣️

Ty
Review №16

Revamped Security provided exceptional and timely service. The technician even gave out his personal phone number should I ever have any questions or concerns with my security. I wasnt just sold a product but I was sold a partnership.

El
Review №17

Chris our installer was very thorough and professional, he was on time and did his job with efficiency.

Kr
Review №18

My Adt installer Simon was amazing, and knowledgeable. He was on time very professional I definitely feel better knowing I’m protected with Adt would recommend it to anyone looking for home security!

ED
Review №19

Thank you for being so dedicated to our family and home safety Cain was really nice professional and explained everything to me!

Ma
Review №20

Easy installation and friendly service.

Tr
Review №21

DeWayne provided exceptional service and addressed all my concerns. I would highly recommend this service to anyone.

fe
Review №22

I went online first to get the security system, they were charging me over $1K. Then I was to meet with Eric one of the district manager and he was very professional but most important he was very honest. He saved me over $1K in equipment cost. Then the technician Ioscani was also very professional and very knowledgeable of the system. I would highly recommend them.

El
Review №23

The gentleman that installed our new system was very good. He explained all the bells and whistles the salesmen that we initially met with was really good too. Gave us tons of options to suit our current needs. I will definitely be recommending this team to everyone.

Ve
Review №24

The customer service was amazing from start to finish. They helped me get the best possible deals and explained everything in detail for me. Love it.

Li
Review №25

Twyla and Harry went above and beyond to make sure they got our business. They were persistent in finding the answers to the issues that came up with our transferring our service to a new house. The install was scheduled within 36 hrs of placing the order and the installer did a great job even though he was working way past 5 PM. Give this company a call.

Jo
Review №26

Ioscani was awesome! Very knowledge about security and advised on how to protect our family with an affordable price. He presented us with multiple options and customized our own system while still keeping us safe with our choice. We are excited to have our new system installed!!

Jo
Review №27

Scott was very knowledgeable giving me several options. His installation work was very clean.

Vi
Review №28

Was told one thing at selling pitch told several different things by installation tech so we ended up canceling all together

Co
Review №29

Our rep. was very profecianal and knowwledgeable. make the instaletion seemless.

Ti
Review №30

Quick response and the technician was courteous and knowledgeable in all aspects of the security system being installed. Everything was explained in laymans terms and was greatly appreciated.

Ko
Review №31

Cody was very informative and knowledgeable during his install. Lance was the one who started out the process and was very helpful

Br
Review №32

The technician Ioschani came by today to install some ADT security cameras, sensors, and did completely an awesome job installing all my selections. He was professional courteous and knowledgeable. He also values the customers input as well. Ioschani also got to meet my parents and was very professional and my parents spoke very highly of him and his great work ethic and work. Thanks ADT for being the great home security system and welcoming and family with your companies great service and welcoming our family to our new home.

Co
Review №33

Everyone was very courteous and excellent service provided.

Jo
Review №34

Worth it nothing like securing the most important investment of all....your home being able to go to work and knowing my house is under ADT watch is all the reassurance I need thumbs up.

De
Review №35

The 2 techs were Great... awesome service

Ro
Review №36

My experience was very informative and very professional.

Am
Review №37

Great customer service. Friendly staff!

Ja
Review №38

The installer was awesome and very knowledgable!

Ta
Review №39

Safe and quite

ja
Review №40

Alarm went off 6 times in the middle of night...system not even armed. Called and office closed, so I might have to deal with it 2 days in a row. ADT was no help either.

Al
Review №41

Customer service is excellent and very professional.

yo
Review №42

Great service and on time

Information
90 Photos
42 Comments
4.8 Rating
  • Address:3201 Cherry Ridge STE B216, San Antonio, TX 78230, United States
  • Site:http://www.revampedsecurity.com/
  • Phone:+1 214-960-5525
Categories
  • Security system supplier
  • Burglar alarm store
  • Fire alarm supplier
  • Home automation company
  • Security system installer
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:9AM–2PM
  • Friday:Closed
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
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