user
T-Mobile
140 E Little Creek Rd, Norfolk, VA 23505, United States
Appearance
T-Mobile

Comments
Ro
Review №1

Clean new store at Wards Corner. I have been with T-Mobile for over 20 years now. No pushy sales people just pleasent staff and great service. Upgraded another phone today and bought two bluetooth speakers that even the sales staff were surprised to them on sale for 50% off. They even helped when they noticed my signal was low at the house and gave me a home signal booster for free!

Pa
Review №2

Cant get Netflix to work on my phone and neither can the t mobile store they said net flix problem Ill try again tomorrow

Bi
Review №3

GREAT staff! Knowledgeable and helpful! They really know their stuff!

Sa
Review №4

Regis was great, my 5yr old walked in and said I want a phone that I can download a lot of games on he went right along with it. My son walked out a happy little guy. AWESOME customer service, I have been with T-Mobile for years.

Ju
Review №5

I went to two different T-Mobiles and no one could give me the same answer to my problem. I have gotten so much bull from the first one that I feel like no one there knows a thing about their jobs. Very dissatisfied

Wa
Review №6

Best Sprint store I have ever been to, everyone there is really helpful and understanding. I have gotten my familys last 2 phones, table, and a Galaxy watch here. They helped me return my watch that had a defective from the factory, and got my new watch to me the next day. They have always been great and super friendly. Great Job at this store.

Em
Review №7

Went for changing my moms line from boost and got great service and cooperation. Thanks Tina at the little creek location behind harris teeter

Ap
Review №8

Ive been to this location a few times for upgrades and to add lines. The staff is wonderful. They are very polite, helpful and knowledgeable. I highly recommend this location.

Ma
Review №9

Paige was super helpful and friendly as normal...I would always go back to that store..

Gl
Review №10

I love this store. Every sales rep is helpful and enjoys helping you! Awesome experience every time.

Sh
Review №11

Called to get a price on a refurbished iPhone 6 and the guy said I dont know the price of the phone maam.Did he even try to get the information..No he did not! Did he try to engage me to even consider buying their phone. No he did not! Ugh. I guess I will be buying a refurbished phone from target online. I even have Sprint as my carrier. Poor customer service!

Su
Review №12

I came in for a simple phone case, however everything was locked and there were no prices on any of the products in the store. I figured I’d wait for a store associate to help but everyone just looked at each costumer as we all stood there waiting. So many associates, but none were trying to help a single customer. Walked out after 10 minutes.

Ne
Review №13

Ive passed by at least 4 Sprint just to get to this store, the atmosphere is great throughout all the service agents whove worked with me.

ME
Review №14

Great great place... Cool people, and the phones looked great. I love my new phone!!!

Co
Review №15

This is a Sprint corporate store and the employees working there are absolutely fantastic! Positive attitudes and eager to please their customers.

Do
Review №16

STORE MANAGER IS RUDE. AVOID AT ALL COSTS.TRASH.LIARS.Manager doesnt train her employees and then defends their mistakes.

Re
Review №17

Turned a phone in here and now being charge full price for the phone.

Ro
Review №18

My experience was awesome! New phone and accessories purchased! Agent knowledgeable and pleasant.

Jo
Review №19

Orders a phone on the 7th. Didnt get it until the 19th

Ma
Review №20

Amazing Service

An
Review №21

Fast service knowledgeable

Ed
Review №22

Meredythe is always helpful!!

Bo
Review №23

They helped adjust my phone for free

Na
Review №24

Great service for me

Ro
Review №25

Good help

Ki
Review №26

Very friendly

Information
10 Photos
26 Comments
4.3 Rating
  • Address:140 E Little Creek Rd, Norfolk, VA 23505, United States
  • Site:https://www.t-mobile.com/store-locator/va/norfolk/e-little-creek-rd-virginian-dr?y_source=1_MTcwMTMyMDItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 757-583-5670
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations