Highly recommend!!! So easy from start to finish in and out in less than 2 hours! They worked with me to get the deal I wanted in my terms! Will definitely purchase my next car here too! Sal my sales person was absolutely FABULOUS! Great job Kia of Naperville!!!

I really appreciate thoughtful, prompt service. I was an hour early dropping my car for service, fully expecting to work until whenever, and Steve was great. He said maybe they could get it in early, but I might have to wait. Cool, no problem. But they got it done quickly, and I was outta there when I was supposed to be dropping off!

Had an awesome experience with Andre! He was nice, knowledgeable, helpful and truly honest. I usually hate buying cars but I have to say that this time was actually kinda fun. I would recommend this dealership and especially Andre’s help!

They are great at getting a sale and will do what is needed to get the sale. I purchased a used 2016 Sedona with 50,000 miles on it and have had the vehicle for 2 months. In these 2 months, I have had nothing but issues with the vehicle. They were able to fix the check engine light which took almost 2 weeks to fix. My rear latch will not engage about 1 a week for over 24 hours saying the door is open. I took it in and because it is inconsistent, it can not be diagnosed. I do not have the ability to drive to Gerald every time the latch decides to not engage because I teach everyday. I work with special education students and consistency is very important. They currently do not have loner vehicles to use while the car is in the shop, hopefully getting diagnosed, if they can get the problem duplicated. I cant keep renting a vehicle in hopes that the issue will be resolved. I have already taken time off because of this issue, however they could not duplicate the issue so it was not addressed. I can make an appointment for weeks on out, however, it does not help my issue now. My car stays on all day because it says the door is open. With 2 small children their safety is my concern. A back door remaining open is not safe. They are very sorry they cant help, however being sorry does not help the problem. I dont know about you, but when I buy a vehicle, I would like the vehicle to not have problems and not be serviced every couple of weeks.If I were you, I would be weary about buying a used vehicle from them unless you dont mind the vehicle being in the shop often. I personally do not. I have bought used cars before (this was my 1st Kia) and have never had trouble like I am having now. I should have trusted my instinct and walked away. Now I am paying the price.

Gerald Kia Service Department is the BEST around. Friendly knowledgeable people. They wont charge you for too much extra for things that arent covered under warranty or general service. Thank you for continued professionalism.

My 2018 Kia Soul+ was towed in for a bad motor and bad starter. I’d like to send a special Thanks to the service advisor named Ted very courteous and knowledgeable and made the whole experience a pleasant one from him dealing with the extended to getting my car in and done as soon as he possibly could and also tried to find a loaner car for the meantime. I also want to extend my thanks to the tech who did the repairs on my vehicle it seems great so far. If anyone needs there Kia serviced I highly recommend Gerald Kia of Naperville. Thank you Gerald Kia of Naperville.Sincerely,Robert R AlexanderDowners Grove Illinois

Had a great experience, everyone was so nice and helpful! Got the car my son was interested in and it didnt take long at all! I highly recommend buying your next car here!

We recently had an awesome experience purchasing a new car at Gerald Kia Naperville. We were kept informed throughout the process and all of my questions were answered right away. Adrian made the entire purchase painless from the moment we arrived. They genuinely cared about our comfort and made sure everything was taken care of quickly and with the least amount of hassle. I would absolutely recommend this location. Thank you for the great service GERALD KIA TEAM!!

I was helped by Adrian and John; both were so kind throughout the entire process! Never hesitating to ask if we needed anything or if we had any questions. Not only did they make it easy but they made it fun with a lot of laughs:) Thank you so much for helping me get my first official car!!

The service staff was very courteous and accommodating. All work was performed efficiently and within the estimated time that was stated. Gerald Kia is an excellent dealership.

As usual, my experience was without hassle and very timely. I was advised of all my options, and even made aware that a part wasn’t needed after further inspection(Very much appreciated)! Ted and his service staff are great! Thanks again!

My service with Gerald Kia was fast and pain free. After calling and contacting several other places closer to home, I decided to try Gerald. I bought my Kia Seltos there (because of their positive reviews) even though it is far away from my home. I was able to quickly and easily speak to someone in both service and parts. I got the information I needed and was able to make an appointment. None of the other Kia dealerships I called came close to being as helpful as Gerald. The service was completed quicker than quoted and I got to eat cookies while I waited. All around great, thank you!

This was a completely different car shopping experience that I’ve ever had. Jessica helped me purchase my new car. She was extremely welcoming, very knowledgeable about the car and Kia in general, also extremely nice and a very fun person to close a deal with!! I will say buying a car is not exactly the most fun for the time it takes.. but I truly did enjoy every minute I was there today. Very clean environment. Every single person that worked with me today was incredibly nice, including the man (forgot his name) that drove me from Naperville to north Aurora ! Paper work was done smoothly with Ibrahim..who again, was incredibly nice ! Overall it’s obvious that this was a really great experience and the customer service was more than I expected. Being a woman buying a car is usually terrible because you get ignored or treated different.. but that was absolutely so far from how this went !! I would 100% recommend anyone that needs a car to come check them out !

Gerald Kia of Naperville, on Aurora rd… not to be confused with Gerald Kia North Aurora…I left my car here overnight with an early morning appt for servicing. I was highly annoyed when they called to ask why my car was there.Although they were fully booked today, Ted took care of my car. All of my questions were answered and I was extremely happy with Ted’s/lovely lady with the beautiful flowers-customer service. If it weren’t for him, I’d still be without a car. I’m very grateful they were able to squeeze me in today and will check twice when scheduling my next appointment. Thank you, Ted!

Gerald Kia is an excellent and memorable Naperville establishment you always want to come back to. From the time I purchased my Kia Soul in May 2021 to a routine service appointment today, 9/13/21, I am so pleased with everyone’s professionalism and kindness. When you are there, you feel like you are at home. Everyone welcomes you and will answer any questions. I am so happy that we have a place of business like this in Naperville.

Sergio is such a great guy! Thank you for helping us find my black cherry soul!

Service personnel are professional and helpful.. The Kia inspection that comes with each repair is appreciate.Costs are higher than industry norms.Charged $152.00 for brake fluid flushing. ( Included 10 percent discount). Available for $100 or less at most auto service stores.

I was able to come in and get help right away without waiting. The employees at the front desk are very helpful and warm welcoming and friendly. I really appreciate it!

This place is awesome, my salesperson Andre was great n made it happen.

Service Department was incredibly friendly, clean, helpful and very punctual.Ted Becker really went above and beyond to make my experience a very pleasant one. Everyone was really courteous with a fun sense of humor...we all need that! Thanks KIA....I love my K5!

Adrian was exceptionally helpful and was able to get us into our new KIA Carnival within days! Providing us with the best pricing and warranties available. Couldnt ask for a better experience.

Our salesman, Q, was helpful and not pushy at all. He did not play the car-salesman game at all, which was entirely refreshing. The manager and finance rep were creative with ways to help us get the best bang for our buck. And they have pop-a-shot to entertain the kids!

This place is wonderful got my all of my cars! Very nice and good service!

All went very well. Appointment scheduling, services write up, service that included inspection - oil/filter replacement - tire rotation, and time spent waiting for service completion went by quickly Enjoyed a good cup of coffee and comfortable waiting area.

Great Customer Service! Quentin went above and beyond. We were looking for a car for our 16 year old and found the perfect car! Great car, great price and friendly staff. Couldnt ask for a better experience.

Would be zero stars if it was an option. Went in to inquire about test driving a Niro on an extended test drive so I can better make an informed decision and was told “no, that is not an option.” Do you WANT to sell a car or not? Answer: no, obviously not. That killed any possibility that I would ever consider that Kia dealer as an option for ANY car. I’ve had no issues with other reputable dealers that actually care about making the potential buyer satisfied with how they are treated BEFORE they purchase a vehicle. And he then had the nerve to say as I was leaving “we will see you back soon.” Not a chance.

My wife wanted a Kia Telluride bad. Gerald Kia in Naperville made the experience so quick, easy, and painless. We went to many dealerships trying to track down the color and trim level she wanted. We walked out on all of them for being dishonest or not listening to what we were saying. The only dealership that was honest and forthcoming with information was Gerald Kia in Naperville. Usaid was our Salesman and he was super nice. He answered everything honestly, no beating around the bush and no BS. He was the first salesman out of about 5 different dealerships I felt comfortable talking to. We were in this dealership on 3 different occasions and met with Sales Managers John, Andre, and Carlos when Usaid was with other customers. The sales Managers were just as great to talk with and made the process so easy. Its clear these guys care about their customers and want them to come back for future purchases. Between Usaid and the management team, I will never go to another dealership.

I went to Gerald KIA in Naperville, IL, to see, test drive, and gather addl information for the possible purchase/lease of a new 2022 KIA Sportage LX SUV. My salesman Usaid answered all of my important questions, and his manager, John, helped us with working out the final acceptable leasing terms, so that I could complete my new lease transaction, relatively easily.I am very happy with the excellent service afforded me, and highly recommend this KIA dealership to everyone!

Always a pleasure to get my car serviced at Gerald Kia! They always provide great service and the staff are friendly and professional! I highly recommend them for those looking for the best service!

Everyone was SO nice and helpful! I felt the sales team did their utmost to make it work for me to purchase the Kia Sportage even down to the color I wanted. I also want to add that Theresa in your Service Dept. is a gem! She was SO HELPFUL in answering my questions about my car when I brought it in to have the undercoating done. Since i havent had a new car in 16 years there is SO much to learn about my new Kia. I SO appreciate her taking the time to help me! She was so understanding as well. That meant SO MUCH!

Service was great today. Dave and his team switched my car to synthetic oil and rotated the tires. Dave was very personable efficient! My first service in a long time that was on time and less than an hour!

We came in on a whim since stock on the car we wanted in the area was low. The team patiently worked with us and we were able to get the vehicle of choice. They were great at answering questions and had options for kids while we deliberated the deal.

Quick service, staff was very friendly and welcoming. They did everything they could to make the wait comfortable. Snacks and refreshments were offered. Beautiful waiting area and child playroom was nice as well. My kids enjoyed themselves and were kept occupied. Service didn’t take long at all. I felt like I was in and out. I will definitely return in the future. 🙂

I leased my 3rd car through this Kia dealership and I absolutely LOVE the customer service. Quentin has helped me out tremendously and is so knowledgeable with everything! I have my fiancé leasing from Kia and I recommend all family and friends to this place! Kia Naperville is so clean, professional and family friendly. Recommend 10/10.

Adrian and Carlos were fantastic. They made me feel very welcome and listened to every need and want that I had. Everyone has their perceptions about going to buy a car, but you can trust that they have your best interest in mind! 10/10 would recommend this dealership.

Chris was very knowledgeable on the business. Anthony the manager was really nice too. They both got me exactly what I wanted. I can honestly say that’s the shortest time I’ve ever spent at a dealership. Price range was good they even took my old car for a decent price. 10/10 would buy another car from them. Great service.

Timely service handled by courteous and knowledgeable service reps. Extremely nice waiting area. Well run facility.

I am so happy that I bought my K5 from Gerald Kia of Naperville. Connor Cavins was our sales person and he did a great job explaining all the features of the car and making the sale process quick and easy. The rest of the staff at Gerald Kia were all nice and friendly. I will recommend going to Gerald Kia for anyone who is interested in buying a new car!

Customer service and friendliness is way above average. Everyone we talked to was knowledgeable and helpful. I would recommend this dealership for anyone looking for a good car!

I live in Chicago but I travel to Naperville because the service is awesome. The service reps are great at explaining which services are required and the time frame for the work to be done. I will continue to travel to Gerald Kia in Naperville for all of my vehicle’s service needs!!! Thank you again!!!

The staff was pleasant and efficient. Sergio handled our purchase from start to closing and gave us a very thorough explanation of the cockpit controls. Gerald KIA of Naperville had the largest selection of on lot vehicles in the area as well as 2022 KIA Tellurides on order for an interested buyer to have held until they arrive. Our purchase was with any of the last minute glitches we have experienced buying previous vehicles.

This is the BEST dealership I have ever dealt with over the 50+ years I have been having services done to my autos. They are professional, treat you with respect and very timely & efficient. They have a great waiting area for customers waiting for their vehicle that is clean, quiet and well appointed. The Gerald family definitely understands customer service!

The Service Department at Gerald Kia is great! Theresa, Marissa, Dave and the mechanical technicians; as well as the greeters... work together to provide excellent service and a very professional experience! I appreciate their knowledge and expertise. I love my KIA and the service I receive! Hardworking and willing to work things out! Great Team!

My experience here is always great. Customer service is great from the greeting to when they hand me my keys back. They always wash my car, wipe the inside dash and panels and vacuum. My car drives like the day I bought it when I leave. Thanks for the great service. See you in 6 months!!

I would say its a great auto dealership and unlike other dealerships they dont try to lure you into the door by claiming they have something they dont. Very good car buying experience. Would definitely recommend it if youre in the market for a Kia.

Dropped my daughter’s car 🚗 off for a engine light 💡 and the gent that handled us gave excellent customer service I felt like we where appreciated. The car was ready the same day it was something covered by Kia, thank God! My daughter had a smile 😊 From ear 👂 to ear 👂 with excitement! 2 thumbs up 👍 👍.

The staff is polite that’s why there’s a one star but the cars they tried to sell me we’re complete garbage cars, especially when I took one of their Cars for inspection from my mechanic it was a literal ticking time bomb the brakes and struts/suspension was about to give out. For a company that values their cars for safety this was a major safety concern. In a month or 2 those parts will give out and itll most likely start scrapping on rear end while test driving and the brakes won’t even work there will be an accident with that car someone might die from it but they don’t care. Even when I negotiated they said no so I don’t think I’ll be coming back at all.“We test and check for safety if it’s not we auction it”Yea right

I received a reminder email the day before and appreciated that. As I dropped off my 2020 KIA Soul for the engine recall, they asked me about the 15k maintenance items I had forgotten about, again cool. It was completed that afternoon and I was called for pickup. What more could you want.

Adrian was helpful throughout the process. It’s an expensive time to buy cars, so forget about whatever MSRP you read online—-but at least these guys were pretty straightforward about the mark ups and we ultimately got a great car and warranty.

Gerald Kia was put in a tough situation from Kia and came through with flying colors. Due mainly to the pandemic, Dave and the service team are stuck with a lack of parts and frustrated clients, but they handled everything with class. I’ve purchased four Kia vehicles over the years and until this year had no issues with any of them. Our Soul’s engine died and the service department worked had to get Kia to honor their warranty. Thanks to that team and three and a half months of patience we finally have our car back and they have a customer for life.

Left the car in the night owl dropbox, they have some kind of warranty work done. Seamless effortless Dave and service was professional and very kind!

Gerald Kia is great experience to buy a vehicle. Sergio was very helpful and knowledgeable in the vehicles he helped us with. Just want to thank everyone for making the experience very pleasant! I just can’t say enough of how great customer service is at Gerald Kia! Thank you again Sergio for being very helpful and Kia team!

Jessica J. Is a phenomenal woman and a fantastic sales person. I had the best experience purchasing our new car with her and the staff at Gerald Kia of Naperville. Highly recommend all of your car shopping needs

Jessica Johnson and the staff at Gerald are great!! They make you feel welcomed and they make sure youre comfortable with your purchase and visit.

My salesman, Johnny Cook, was a pleasure to work with - no pressure, easygoing, and knew the Telluride inside and out.My new car wasnt expected to arrive for three week. I was pleasantly surprised when I received a call from Johnny letting me know I could pick up the car (just four days later).

I was hesitant to go shopping for a car, I had very bad experiences with salesmen and a whole day would go to waste. On September 19, 2021 my daughter and son-in-law took me to Gerald on New York 1st stop Mr.Sergio Jimenez ask what we wanted took notes and tested 2 cars within in 2 hours I drove out with the I wanted. He explained not only all the features in the car but also every step on the paperwork. I have never have a great experience in buying a car. I will surely have my family go there. Thank you Mr. Jimenez.

Needed to go in for a VIN specific recall, so was told on the phone theyd order the part and call me when it was in. I also asked for them to check if they had a touch up pen in my color, and if not to please order one so I could pick it up when I got the work done. Almost a month later I call in again for an update and they told me it would just be a few more days, theyd call me. Two weeks later I called again and was told it was VIN specific theyd have to order it, when I said I was told just a few days two weeks ago, they magically found it and we scheduled the appointment.Almost everything day of was great: they worked with me immediately, shuttled me back home, and the work was done before they thought. Of course they were out of the touch up pen in my color, so I have to go back.

Its been a long time since I finances a car, so I had a lot of anxiety about it. I had my share of question with each person at every step and from the entry to exit with the financing guy, every effort was made to answer my questions. Everyone was patient NOT pushy and that helped change my views based on bad past experiences!

It was my first time at this dealership and I was impressed. I was there for service and it was a smooth process from checking in, courtesy ride drop off and pick up, check out process. Everyone was very nice and knowledgeable. Will definitely be back.

I love my new car! Great service from Adrian and Geno. Overall positive experience. One thing I wish was that the website was updated more frequently and showed accurate inventory. Otherwise we had a positive experience.

I cannot say enough good things about the service at Gerald Kia! I came looking to buy a new car but I was undecided which model I wanted to go with. The gentleman helping me, Drew, was friendly, knowledgeable, and patient (even though I changed my mind a lot and wanted to test drive everything!). The sales manager, Carlos, was also helpful. Drew helped me find the perfect car for me and made sure that I got the exact features and color that I wanted. After my purchase, my new car was cleaned and detailed to perfection! There’s a reason I only shop at Gerald’s when I’m looking for a new car but it’s experience was a great reminder of why!

Quentin always goes out of his way to answer my questions, reassure my concerns, and genuinely tries to fulfill the list of wants/needs when I come into this dealership. I especially appreciated how he went out of his way to complete this sale (without letting the car I chose get sold before I made my decision) and then even personally delivered it to my house!

Andre was very knowledgeable and answered all of our questions very thoroughly. Dealership was very spacious and clean. He worked with us to find the right trim and colors we wanted. They worked with us on price although trade-in appraisal was very low vs KBB and Carmax.

Absolutely loved my experience here. Jessica was very helpful and really seemed to know what she was talking about. I don’t know a lot about cars but Jessica was really patient with me and walked me through everything I needed to know. Overall, a great experience.

The Naperville location was the 5th Kia dealership in a 24 hour period that I had visited. They by far had the best customer service and walked me through the process of buying my first ever new car. Wonderful experience!

We have gone to the Berwyn and the one in Lincolnwood and had terrible experiences with them, esp Lincolnwood. A co-worker recommended the Naperville one and even though it was a trek to get there from the city. This is now our go to place. They were amazing!

I was pleasantly surprised at Gerald Kia of Napervilles friendliness and professionalism when I went in to have a recall taken care of. They got me in immediately and had my recall issue taken care of in less than 60 minutes!

The manager Carlos and salesperson Quentin were great. Very professional and they made the process easy. They negotiated fairly so both parties were happy, and thats how itssupposed to be. A lifetime warranty came with the car but wont know if it works till something goes wrong. Will update when that happens.

I bought my 2021 Seltos at Gerald Kia and I could not have asked for a better experience! My salesman, Greg Brown, was knowledgeable, patient and helpful. He worked hard to make the process easy and enjoyable. The facility was spotless and modern. Everybody was courteous. The finance director was fair and fun. How often do you hear that??? Every person did his or her best to make sure I got exactly what I wanted. I will definitely be back for my next Kia!

This is a great dealership with a great service department. They take great care of their customers.

Chris Scott was very helpful initially locating the exact car that we were searching for over email and Jessica Johnson was very nice to deal with throughout the entire process in person. However, when initially reviewing the pricing to place a deposit, the dealership hid a dealer markup in the numbers making it unknown to me until I was with financing. This markup never showed up in the top of line pricing for the car. Had I identified this expense, or it was pointed out to me, I would had felt that the dealership was more forthcoming about the actual price of the car. This was intentional and I think it is shady way of doing business with your customers.

Thanks for the new Telluride! Chris (My salesman) was very helpful and laid back, he never pressured me throughout the process of buying the car, the extras, etc. Just laid out the info and talked me through the benefits, drawbacks, etc. HIGHLY recommend you ask for him if you stop in. Anthony (General Manager) was perfectly involved and engaged. He was always responsive with my calls, emails, texts, etc. You can tell he cares that all customers are well taken care of. Thanks!

Best place to buy a car! Sergio was great! Both finance men were also amazing. It was the easiest car buying experience ever. Highly recommended!

Easy to schedule service was completed very timely. Service advisor marissa was very good in communicating costs and services... Thanks again

Had great while buying the car two year. Got mail about the buyback offer and called them to know more about it. I clearly Specified them that would you pay me more than the purchase price? They were like yes we have shortage of cars and something about manufacturing chip and they have also attached Wall street Journals article. But its just a sales trap don’t fall into it

I was honestly disappointed and a little scared that they didn’t do any of the maintenance of my car. I took it in and asked the representative if they could replace my windshield wipers along with my maintenance and he said, “Oh ya, no problem no problem!” Never wrote it down on the service sheet just said they could. After I picked up my vehicle I had forgotten to ask if they did this, as I had my two kids and a migraine. When I went out to my car noticed that it was very dirty looking still in the back. I couldn’t remember if they gave complimentary car washes. When I proceed to drive home it started drizzling and I used my wipers and I could tell they weren’t replaced. I tried looking at the receipt and it didn’t mark it on there. But I did look at the multi inspection report and it said they were check and they were green (good). I also saw on the service report that a complimentary car was given. I started to question if they even touched my car. I called them and ask the rep if they replace the wipers cause I said it looked like they didn’t and he said they totally forgot and they were really sorry. I didn’t ask about the car wash but I’m pretty sure they didn’t cause my car wasn’t even wet when I got it back. We were set for a road trip the next morning so I had to replace the blade myself and I even checked the air filter change they did to make sure they did it. They did do it. Still the whole situation made me question if they even did anything to my vehicle.

Great service today for a recall fix. Took me early and got me out early. Free snacks were nice too!

The front desk staff and the parts department staff were super helpful.

What an adventure it was to look for our first family vehicle, and we were about to settle with something we didnt like; that is until we met Mr. Micheal Rivas at this location. The issue was that we went to multiple dealerships around out and the sales reps werent as professional, knowledgeable, organized,or as enthusiastic to make us happy with our purchase as Micheal was. We had dozens of questions and instead of dismissing any of them, Micheal LITERALLY took hours from the sales floor to answer every single one. With peace of mind, my wife and I were able to move forward with our purchase. Want to thank Kia for hiring this ambitious man. We couldnt be happier with our new car. Million thanks to Michael Rivas!

I want to start by saying that our salesman was awesome from the very beginning and that both my husband and I believe he deserves a raise and some recognition. We had been to a a different location in Lincolnwood and the manager there made the experience one of the worst customer service interactions we’ve ever had. Considering that we drove about an hour from Chicago to Naperville says a lot. Our salesman name was Ali and while he was a young gentleman, he was extremely knowledgeable and helpful with the whole process. He worked hard for us to get into the vehicle we wanted at the interest that was most appealing. Ali was extremely patient during the entire interaction. The location in general was a very welcoming environment. They offered coffee, water and had a number of complimentary snacks for the customers, all while staying within the COVID regulations. We sat in our own private cubicle well over the mandated 6FT rule from other clients and everything looked clean and tidy. I’d most definitely recommend for anyone to make the drive to Naperville. Customer service is a big thing when you’re looking to dive into such a important commitment like buying a brand new vehicle and Ali definitely made it an amazing experience to say the least. Than you so much! We can’t wait to be coming home in our 2022 Kia Telluride 🙏🏻🙌🏻

Love taking my car get to “Gerald Kia of Naperville”... I moved here from Washington state, 3yrs now. Everyone makes me feel welcomed, like they known me forever! Everyone smiles, beautiful energy, their kind spirit, very helpful & professional/sharp. Very clean. The service people always makes such I am aware of my car needs (safety) . My car always looking amazing.They don’t know this,...they make me smile 😊 b4 I get out my vehicle.Love that that the fact the gentlemen or gentlemen like > open doors and walk me to my car if needed. Keep up the great work. You all are appreciate ! Jill smiling

I came to this place twice until today. Wasnt quite successful in getting my dream car, a Kia carnival, at a low price at the beginning. The next time I came, I am happy to meet with Jessica. Unlike the first salesman I met, she checked my record to know me better, proved her professional knowledge, and she is funny. I would recommend her to my friends should they have similar demand. Also I would like to thank general manager, Anthony, for offering me a good price.

The quality of the work completed is great, but the customer service is absolutely phenomenal! I will return asked upon the customer service alone.

Overall great buying experience. Quentin was phenomenal. I now have my very first brand new car and something safe to drive my son in! He helped make that happen!

Walked in and was greeted by Jessica J. who had a huge smile and was super pleasant. My credit is not the best but with all the help of Jessica she got the the car I had been wanting. Highly recommend this dealer. They work with you and want you have. Gives you everything upfront so your not hit by anything unexpected

We just purchased 3 new vehicles from here. The experience was great all 3 times. Brandon was great, very knowledgeable about the vehicles. Would definitely recommend them if your looking for a kia.

Great customer service, Andre B. is a true professional that is courteous, honest and no nonsense.

Great experience we paid exactly what was advertised. Brandon White was a great sales rep to deal with. We will buy here again. Painless experienceGary Stewart -

Quentin Stanley took great care of us. He listened to what we wanted. He was wonderful to work with!

Had a great experience of Gerald start to finish. Second car I bought from the Gerald family I really appreciate the great price on the car and the great service and your service department you guys are the best! I manage a business and I know its the little things that count in these guys dont miss a Beat! Thank you to the store manager Anthony thank you to Drew the salesman Teresa in-service along with Marissa are the bomb thank you ladies for helping me out with the alignment in the small things! Keep up the great work Kia Naperville customer for life!

Marissa is your absolute best service advisor hands down!Great great experience..Service was done in 1/2 the time than originally proposed.I live 35 miles away in Chicago, so obviously there’s a reason I keep coming back..Keep it up guys!!Doing great!

Awesome as usual. Not only was my experience great, but I witnessed awesome service as well. While I was waiting a service employee came out to speak with another guest who was waiting. They were just checking up on her to see if she was doing well. That was awesome!

They didnt have me in the system for a service appointment. I showed them the text that had the right date, time, and location. I was told it should only be about 45 mins, and if I didnt hear from him it should be done. After an hour and a half I came back and it was done. Parked outside and unlocked! They dont watch the cars. So disappointed. There were no customers inside so I ask why I didnt get a phone call. He said they were busy

I loved the customer service experience from the greeting me to returning to my car. They make you feel special.

Quality service at the service center and they finished when they said they would.

My service was fast and excellent. I appreciate the dealership being able to accommodate me with transportation when i realized that my service would be longer than I expected.

Michael R && Ben are the people who make my family continue doing business with Gerald Kia. The way both of them went out of their way for me was amazing. Especially Ben with his outstanding customer service. Kudos to the both of them.

Average dealer. Nice showroom. Sales person was ok. Sales manager is arrogant telling me I cant find the k5 anywhere for under MSRP. Found one at another dealer under MSRP. Id look elsewhere if you want a deal but average car dealer.

Very Honest and Professional. Thank you Kia of Naperville for your Service and Honesty!

I highly recommend Gerald Kia of Naperville. Everyone is incredibly courteous and helpful. They really take the time to explain things and answer all of my questions. When we picked up our car today, we felt confident in the work and extremely satisfied with the service.