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Mercedes-Benz of Naperville Service Center
1569 Ogden Ave Suite A, Naperville, IL 60540, United States
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Mercedes-Benz of Naperville Service Center

Comments
St
Review №1

The service department will find something to charge you for if you take a vehicle in for warranty work. And over charge you on top of that! I’d go to another dealer for any kind of service.

Sa
Review №2

The service staff was very kind and helpful while diagnosing and repairing my car. I have a third party extended warranty and they worked to make sure my small repair was covered. Great service. The facility is also impeccably clean and inviting.

Ma
Review №3

Called the Dealership on Monday Feb 01, 2021 for a service appointment which was answered by Ms. Connie Messinger. She was courteous, helpful and professional. Thanks Connie.In general I am very happy with the service provided by the dealeship and its staff. I am a customer of the dealership for over ten years and find the dealership to be helpful and understanding of the customers needs.

Va
Review №4

Service advisors try to charge for warranty work watch out. Watch out for the diagnostic fee of 189 .

Mi
Review №5

We purchased our vehicle at this location five years ago and received excellent service. Also, the service dept. is excellent prices our high but what can you expect. No complaints.

Pe
Review №6

Excellent service and friendly staff. I arrived just when they were closing and they helped me by taking my car and scheduling a service for the next morning. Plus, they drove me home

Im
Review №7

I have been going to this location for service for the past 7+ years but had the worst experience this time. Since my regular advisor - Brett was promoted as a Manager to the Westmont location, i have had difficulty with the new service advisors. They do not want to do anything without a diagnostic fees, I asked if they could check headlight as it was shooting upwards and asked for $179 diag fees. If this doesnt improve then you will have one less loyal customer.

We
Review №8

Clean and great techs

Ve
Review №9

Long Wait Times.

lu
Review №10

I found what I needed

Information
20 Photos
10 Comments
4.3 Rating
  • Address:1569 Ogden Ave Suite A, Naperville, IL 60540, United States
  • Site:https://www.mbofnaperville.com/service/index.htm?&utm_source=local&utm_medium=organic&utm_campaign=*000012247*GMB
  • Phone:+1 630-381-8047
Categories
  • Auto body shop
  • Auto air conditioning service
  • Car repair and maintenance
  • Auto glass shop
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–4PM
  • Wednesday:Closed
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
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