Dennis and Bill (Installer) did an outstanding job with our carpet project. We needed a stair runner with some complexity based on the layout and kick lights. They took care of us from design and carpet options through to install. Everything went exactly according to plan and was hassle free. Carpet was ordered immediately, arrived in less than a week and was installed within a week of my initial contact with Ideal Flooring. Easy, professional, timely and high quality product and install. Would definitely recommend Ideal Flooring for flooring needs in the Charlotte area.
Great crew. Fast quality installation! Got 3 room floors redone and they look fantastic. Thanks Ideal Flooring Inc.!
Dennis did a great job installing our new flooring. He has all the best products, a fair and reasonable price, and did a great job all around. I recommend Ideal Flooring 100%!
I love my new carpet! They did a great job!
Dennis (the owner) is incredibly professional and sells a high quality product. He showed up on time to my house to provide the free estimate and was courteous when we told him we would call him after all the estimates came in. He was able to schedule us quickly and we could not be happier with the carpet he installed. Every day the crew cleaned up after themselves leaving no trace they had ever been in my home (other than the beautiful new carpet). I cannot say anything negative about my experience, and I would recommend Ideal Flooring to anyone!!
Great store saved me lots of money and the crew did a fantastic job. Will recommend them to anyone needing carpet done. Thank you guys for your good work.
Very disappointed, Dennis the owner who I had dealt with before turned up to give quote, we agreed on a price. Installer came to do job and informed me that this was going to take longer than he thought, he left, no contact from the owner, I called 2 days later to be told that he would need to send me another quote, terrible way to do business, we had agreed and then he wanted more. Not be returning.
I would never use this company to install carpet again! Dont have experience with the store, only installation. The crew we had seemed courteous, showed up on time, etc., but they did not stretch any of our carpet. Called them back once to stretch on the steps and they returned, but could not get them back once we realized other rooms had not been stretched...carpet doesnt even go to the edge of the baseboards. Not stretching it properly effects the life of the carpet. Cant get a return call.
Great customer service. Had a problem with our floors (previous install from different company) and they came out the day I called and fixed our issues! Definitely will recommend and go with this company when we redo our flooring!
I would definitely recommend ideal flooring for carpet repair! Excellent work at a reasonable price!
Installers are very sloppy, first they damaged the most baseboards and then tried to tell me the damage was already there, Id just had them painted. second left a very noticeable seam and said that was the best they could do. No recommendation from me.
Great carpet store!!!Thank you guys for all your help, saved me money. Clean shop, very polite.
Excellent carpet store!great selection and extremely polite staff!Thank you!highly recommend your comany!
Excellent customer service and very courteous installer!! Highly recommended!! Ty!!
They really save money