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Floor Coverings International Mooresville, North Charlotte, & Lake Norman
131 Crosslake Park Dr Unit 210, Mooresville, NC 28117, United States
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Ma
Review №1

We are very pleased with the work Floor Coverings Int. did for us. They have done two jobs one being our kitchen a d dining room floor with a laminate flooring and our living room flooring. In the living room they removed carpet sanded and refinished the Red Oak hard wood floors to their natural color. The work was done quickly and carefully and professionally. We would recommend any time.Thanks to Mark, Pamela and Neil.

Be
Review №2

Was very responsive to my initial inquiry - had someone out to give me a quote within a few days. Mark was my consultant and he was very knowledgeable, professional and a dog lover - which is always a plus for us pet owners.Had my master and my closet finished in 1 day and took care of all the cleanup. They followed up to make sure I was good with the work and and did an additional walk through and answered all the questions I had. Very satisfied. Definitely would recommend.

Ca
Review №3

After doing my homework online, I chose FCI for purchasing and installation of laminate flooring. They have a huge selection of all grades of flooring. The sales person explained the types of flooring and every aspect of the installation very well, including answering all the questions I had. The price of the product and installation was right in inline with what I expected, and the 650 sqft installation was completed in less than a day and was done very well.

Ad
Review №4

Excellent service and communication. Floors look beautiful, and Neil was professional and friendly. I highly recommend Floor Coverings International, and will definitely use them again if I ever need flooring products or installation. ASLIII

Je
Review №5

From the moment of our appointment to the final walk through just amazing. Being a local business man, I like to connect as much as I can, and I’m glad I did with this company. I’m a pretty good judge of character and speaking with them, telling them my concerns, and hearing what there all about and how the process is, I knew I made a right choice. They arrived as scheduled the from that point on i was amazed like watching them transform my floor, the work and quality they put into it, then a walk through with a gift for maintaining your floors and and thank you card from the team. They really care about there customers and couldn’t stop asking if there was any questions I have for them. I am more then please with them and already scheduled a project with them for my upstairs.Make an estimate appointment, here them out, what they do is amazing 😉Thank youYour friendly neighbor hood pizza man,

De
Review №6

Thanks for the fantastic floors Mark !! Did an awesome job would highly recommend.

Ro
Review №7

Neal, Pam and the installation teams at Floor Coverings International have worked with us to do 2 floor replacement projects! Neal had a variety of flooring options and did a great job helping us understand product differences and picking the flooring that was right for the various places in our home! The installation scheduling and execution was done within a few weeks! Pam helped with the paper work and followed up on the installations to ensure we were happy. My friends have seen the pictures and have asked for more information on who we worked with...I have gladly provided them Floor Coverings Internationals contact information!

Sh
Review №8

Mark was very professional and thorough with guiding me on the materials and color choices to compliment my new house. Carlos and Alex were prompt and did an amazing job with installing the floors. Excellent experience overall!! Would recommend 100%.

Ja
Review №9

Floor coverings International is a great company to work with. We had a great experience and will use them again.

Po
Review №10

I won’t use any other flooring company. Neal and his team are responsive, attentive and talented. I have used them three times and every job has been done perfectly and quickly.

Am
Review №11

Great experience. Professional crew. Would highly recommend!!

Wi
Review №12

Floor Coverings International replaced our hardwood floors. Big job! They were prompt and reliable throughout the bidding process and when awarded the job continued to provide outstanding counsel and service. On the appointed day, the installers arrived on time and went to work. They were courteous, polite and concerned about keeping us informed about progress. We felt very comfortable leaving them alone in our home during the entire install process. They did an excellent job! I would highly recommend Floor Coverings International. They are trustworthy, honest, and professional.

To
Review №13

Great experience all around from the first meeting to final completion of the project. Everything they said they would do, they did. The installation team did an amazing job and cleaned up everything before they left the home. You didnt even know that they had been there. I would definitely recommend Floor Coverings International to anyone.

An
Review №14

Great experience working with Neal and Pamela swapping out some carpeted rooms for new laminate flooring in my home. The whole process was smooth and easy and I wouldnt hesitate to recommend Floor coverings International for your next project. I will be having them back to change out some other rooms in the next few months. Couldnt ask for nicer people and priced very fairly.

Ta
Review №15

I have never had a better experience than I have with this company. Neal was so knowledgeable and helpful, their pricing was competitive, and the installers were fantastic. If you have any flooring needs, you must call them! There is no other flooring company comparable.

Ci
Review №16

Great customer service was the reason we choice the company. They was very personal making sure everything was done to our satisfaction will recommend to anyone looking to remodel or need a good quality flooring company!!

Tr
Review №17

My hardwood floors are beautiful!! Second time we’ve had them refinished in 27 years. Love the color!!!

Su
Review №18

They did a great job installing our entire first floor with hardwood. It looks beautiful. Part of the job was coming back to complete our stairs and railing to match. We didnt hear from them for weeks after the flooring was done and then finally they took our deposit for the stairs. After a month of no responses to phone calls, messages and texts they ended up refunding our deposit and leaving us to figure out what to do with no explanation. I am very disappointed. I even texted our sales person yesterday to tell him what had happened and he never even responded to that.

Sh
Review №19

I was replacing all the carpeted areas with hardwood flooring. The existing hardwood flooring had been discontinued and was no longer available. Floor Coverings International was proactive in finding a supply of the exact flooring and reserved the flooring just in case they were selected. They came on the day they scheduled and was finished within a couple of days. The flooring, walls and surfaces were all cleaned as part of the original price. I could not be happier with this company.

jo
Review №20

Great working with Neal and Pam on our bathroom remodel. Floor Coverings International did a great job on our new flooring, good pricing, good selections and advice. Highly recommended.

he
Review №21

Great team to work with. They were polite and kind and when we hit a snag or two, they were responsive in getting things handled in a hurry. This is a wonderful company and I would reccomend hem to anyone without hesitation.

Je
Review №22

Neal, was very helpful and knowledgeable on the type of LVT that we wanted installed in our kitchen and dinning areas. The process was seamless and we were totally pleased with the product. The installation crew was on time and did an amazing job. I would recommend floor coverings international for all your flooring needs. Neal and his installers are a pleasure to work with.Thanks, Jerry

Re
Review №23

Great job by floor coverings International on our staircase and would recommend them to anyone.

AR
Review №24

Pleasant and excellent company to work with. Definitely, recommend this company for flooring needs.

Sh
Review №25

Enjoyable to work with. Staff was friendly knowledgeable and upfront with any anticipated problems or objections they thought we may have. They made it their responsibility to handle those objections before they were even a problem. Service was great, on time and good. We are very happy with the product in our home. (LVP)

ja
Review №26

The service and quality were great. They delivered as promised and cleaned up in a very professional way. They even adjusted our door jambs to better fit the new floors. I would use them for any of our flooring needs in the future!

Ja
Review №27

We had our kitchen floor refinished. The floor blends wonderfully with the living room and den floors. The team showed up when promised and on time. The project was completed as promised. The sanding does create dust. Plastic was used to cover and block off room entrances. So there was very little dust outside the kitchen area. The project manager checked on the project each day. The owner visited several times to make sure he was satisfied with the job. We will definitely use Floor Coverings Intl again and would recommend them to everyone.

Ma
Review №28

We really feel the value from these guys. They did a great job and all the bedrooms of the lower house are fresh and new. I feel we got great service at a great price. We will be using them again for our office and den in the future.

Li
Review №29

This is a wonderful company to work with.They did an excellent job for us.Even did a “happy walk “10 days after job finished to be sure we were satisfied! I even got a nice gift from them for using their company.If you need floors, check out this company.

Ti
Review №30

Performed as promised great job

Va
Review №31

Great experience. Quick to install, reasonable price. Easy to work with and comfortable carpet.

Cl
Review №32

Fabulous install. Tear out and new floor same day! Truly impressed! Highly recommend!

Je
Review №33

Quality people, quality products, quality installation.

Information
59 Photos
33 Comments
4.8 Rating
  • Address:131 Crosslake Park Dr Unit 210, Mooresville, NC 28117, United States
  • Site:http://northcharlottelkn.floorcoveringsinternational.com/?utm_source=GMB&utm_medium=organic/
  • Phone:+1 704-577-5141
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Flooring contractor
  • Tile contractor
  • Tile store
  • Wood floor installation service
  • Wood floor refinishing service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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