Carpet to Go Flooring Mooresville
871 Williamson Rd, Mooresville, NC 28117, United States

Review №1

We had Carpet to Go Mooresville install luxury vinyl flooring over our ceramic tile (which I never liked) in our two bathrooms. Their selection was very good and our salesman, Chad was very helpful. The installer who did the work yesterday showed up on time, was very polite, worked quickly, cleaned up after and did a great job. The floors look wonderful and we are very happy with the outcome.

Review №2

We had shopped around a couple places before making our way to Carpet to Go for replacing our carpets. The moment we entered the beautiful showroom we were awed by the selection and excellent customer service. We got a high quality carpet and pad for a competitive price, they have great promotions each month. Kristie was extremely helpful and professional, making the selection, ordering and installation process extremely easy. I couldnt be happier with the finished product. Also, the install team was prompt and did a great job; quicker than I expected and I cant see any seams.

Review №3

I went to Carpet to Go in March, and they were fantastic! I had a tight timeline and limited budget, and they were accommodating on both fronts. Great offerings, and they came to the house to estimate quickly, and provided a very reasonable quote! Timing was initially shaky, but they were able to get the materials shipped in and installed very quickly. Very happy with the work and would highly recommend!

Review №4

What a fantastic place. So many options you’re guaranteed to find what you’re looking for! The staff was amazing. Kristie was so kind and went out of her way to assist me, she helped answer all of my questions and was very knowledgeable. I’m very particular and she was very patient! The store it self is so well organized and clean. I cannot recommend this place enough! If you’re looking for flooring go here first!!

Review №5

Chad and his install team (led by Jorge) were great!! Honest, willing to accomodate our schedule, best price, and efficient install. We replaced grungy carpets with new ones and added hardwood to the master. Carpet to Go did it all and did it great.

Review №6

I love the vibe in this store. I was having trouble with matching and choosing but the wonderful woman on staff was so helpful in finding just what I needed! Highly recommend this store for flooring needs.

Review №7

Beautiful showroom with lots of flooring options. Kristen came out and took our measurements and was very friendly and professional. Chad was very knowledgeable and helpful with helping us pick the right flooring for our needs and answering any questions we had. During installation Kristen and Chad stopped by to check in on the job which was very much appreciated. Very happy with the results. Keep up the great work!

Review №8

Went in to view what tiles they had in stock and to find a good fit for our home. Sales guy said to have a look around but couldnt be bothered to get off the computer. After 20 minutes of walking around, another customer walked in to which he prompted jumped up to help. Taking my business elsewhere.

Review №9

As always does a great job and totally appreciate the help with my needs

Review №10

Good service and good work!

Review №11

I cannot say enough about how happy we are with carpets to go. We worked with Michelle who from the start was awesome to work with. Very knowledgeable, professional and understanding as we were doing some other remodeling projects that required us to do the carpet in stages. She and Carpets to Go could not have been more accommodating to us. The installers were prompt, very professional and did a great job. Very clean with no scuff marks on the baseboards. I will definitely use them again for further carpet needs

Review №12

Great service and selection!

Review №13

We just moved into a new house and wanted all the carpet replaced. Working with Chad was such an easy, smooth process and he was out the next day to come measure the rooms, followed by a quote within a couple hours. Giovani, our installer, was super nice and trustworthy as I had appointments throughout the day and left him working here alone. I can’t see any seams where he joined the carpet together and the stairs looks flawless. Kevin, the Operations Manager, made sure everyone was happy with the job — which we 100% are. I would definitely recommend this company as they were so great to work with AND saved us about $2,000 with their carpet pricing! Thanks again!

Review №14

Betty nice, great selection and friendly staff

Review №15

I had both carpet and laminate installed and couldnt be happier with the experience! Chad Kominek was helpful and knowledgeable, the customer service was excellent! Everyone i dealt with was super friendly . They have a great selection of flooring and great prices as well! I also was impressed with the installers, they were very professional and polite. I Highly recommend Carpet to go!

Review №16

Michelle was great during the ordering and selection process. Super helpful bringing samples to the house and helping us figure out measurements. Kevin was great as we settled on final price. Jorge was AWESOME at install. He’s obviously very experienced and brought to my attention issues that we needed to resolve - he could have easily slapped up the runner the way he always did but we collaborated for a great result. He worked over 8-9 hours without stopping and had a smile on the entire time. They were tidy and super to work with! I would highly recommend carpet to go!!!

Review №17

Brake prices. Good service.

Review №18

Visited the store several times while planning for new flooring in our home. Michelle was great to work with and the installers were very professional and thorough. We hope our flooring lasts a long time but we would definitely recommend them to others.

Review №19

I could not be happier with my new carpet!!! Thank you Carpets2Go Mooresville! You have great selections and prices. You were a pleasure to work with, and I cannot say enough about the installation guys. They were on time, nice, professional and do fantastic work. Eric and Louis did my installation. I highly recommend Carpets2Go.

Review №20

We had a new carpet installed throughout the house in June. It has been over four months now and I finally got around to writing this review. Michelle Butler was great to work with. We had a very specific color scheme in mind and she advised on selecting the best matches that also met our budget. We interacted with 3 more competitors in the area. Some of them were clearly overpriced, others didnt carry the right colors, big box store could not accommodate our schedule. Michelle did the scheduling and follow up. Our installation went smoothly. We are very happy with the result. We were also impressed with how little carpet got wasted( compared with some of the competitors who estimated up to 25% of carpet to go to waste). Michelle was able to lay out the carpet seams perfectly. We also kept some of the leftover carpet which I plan to use to make area rugs. Thank you Carpet to Go& More! Job well done.

Review №21

Beyond expectations!This was my first carpet buying experience. I initially ordered from a big box company. That process ended up going horribly wrong and I was back to square 1. I walked into Carpet To Go petrified of reordering carpet. Michelle and Chad immediately put my mind at ease. They took the time to educate me and show me I could still achieve the result I wanted and very close to the same prices as the big box (and with better carpet actually). The install is where my previous order went out of wack. When my Carpet To Go installer, Giovani, came to work... that’s exactly what he did! He was impeccable with his skill and ethic. I’m amazed at the results he produced.Imagine my excitement when Kevin, the Operations Manager, called to see if the project could start a day early as they had an opening in their schedule! So easy to communicate and do business with.I am so grateful I walked into your store and had such a seamless experience. I will gladly do business with you all again and share my happiness with others😃

Review №22

Michelle was wonderful. Found flooring I loved and on my budget. She followed through with phone calls before and after instillation of both vinyl and carpet. Ernesto and his crew were awesome installers. They had the skills to install both vinyl and carpet. I had some large furniture and it was moved gently and professionally. The best installers I have ever had do flooring. The finish work was amazing where the new quarter round was installed. If you need flooring of any kind Carpet 2 Go has it, and they do exactly what they say they will in a timely manner. Check them out best in Mooresville!

Review №23

In June/July 2014 had carpet installed in two rooms, loft/landing and a couple small closets. Thought all was ok, but should have trusted my gut uncomfortable feelings almost 3 years ago.. nothing but bad since. Installers were in a rush..pulled out old, did not vacuum or clean bare (dusty and dirty) floor and laid down new padding and carpet. Off they went.. as fast as they could. Over time humps appeared, carpet lifted and has ALREADY worn unevenly. Like previous customers mentioned in other sites -- call backs and follow up customers service is bad or non-existent. Another rushed person and his wife appeared one day (after numerous calls and contacts) and tried to stretch out and fix issues..they too were in a rush.. from conversation with initial installers and this team..installers are paid minimal so rush to do as many jobs as possible..Sad and disappointing. I would NOT recommend Carpet To Go & More.Update -- In 7/2019, about five years after initial install, forced to replace botched install of carpet by Carpet To Go & More Flooring Center -- poor install, poor customer service and total failure to stand behind work and product. I am still annoyed -- Do not recommend!

Review №24

Sales person, Lynette and installer, Juan were great. They did all the tile and carpet in my house. Great design assistance. Nice clean installation.But, Kevin in customer service had failed to schedule my repair whichasked for twice and he never got back to me. I still have 2 broken glass tiles in my master bath. Just thought Id let you know it takes some follow up efforts to get that done.

Review №25

I worked with Michele she was so easy and not pushy, we had other quotes from Lowes, not only was the quality better but the service couldnt be beat from Michele down to Jorge the installer, he had the entire house completed and put back together in 2 days, which was a 1/2 faster then estimated. I would recommend them to anyone. The pride Jorge took in his work was refreshing and rare!

Review №26

I have used Carpet to Go & More for both home and business. Great pricing...Great service. Installers were extremely professional. Both projects look excellent.Carpet to Go & More is highly recommended.

Review №27

These guys did all of the carpet in my house. They did a fantastic job - went above and beyond with the consultation, as I wasnt really sure what I wanted! Chad was a fantastic representative.

Review №28

Carpets to go Mooresville was a great and easy process from the sale with Michelle to scheduling install with Kevin to our installer Jorge. Fantastic job guys. We will be sure to use them again!

Review №29

We purchased granite counter tops, carpet and vinyl from the Mooresville Carpet to Go. Everyone did a great job on the installations. Jorge Ortega and his crew went above and beyond the call of duty when installing the carpet and vinyl. THEY WERE WONDERFUL. Everything looks great. Lynette was our salesperson. It was a pleasure to work with her. She is very friendly and goes the extra mile to make sure you are taken care of and have what you want and need. She is very efficient and promptly returns your call if you have a question. She is an asset to the company and should be commended for a Job Well Done.

Review №30

Outstanding service. The installers went above and beyond the call to ensure we were happy. Great price and craftmanship on the installation of carpet and vinyl in our home. Highly recommended!

Review №31

Our company has used Carpet to Go many times for our commercial rental properties; The people are professional and friendly and they have always done a great job. The price has always been fair too!

Review №32

Great service. Highly recommend. The gentleman Chad kominek was very knowledgeable and very helpful. Great prices. A++ store

Review №33

Mr. Kominek provided us with a small town feel, yet he was able to reach a diverse amount of inventory. We were able to match the big box guys and in some instances to beat their prices during our custom home build. The installation was accurate, prompt, and well done by the crew. I would strongly recommend at least stopping by to compare prices to the big box stores. This little store has buying the buying power with a personal touch you cant get from a big box retailer. Thanks Mr. Kominek for your dedication and attention to detail.

Review №34

Oh My Goodness! This is the BEST place! Chad Kominek at the Mooresville, NC store was a God Send! He helped me with my hardwood flooring AND carpet and when I was on the fence of what to choose and what would be the best for my house Chad offered his incredible knowledge of the product. He made my experience so much easier and smooth and most of all FUN! No Stress at all! Additionally, the installing team including Jorge and his assistants were AMAZING and so professional! I would give this 10 STARS if I could all because of the incredible service and pricing I received from Chad and his team. Thank you Thank you Thank you!

Review №35

We are very pleased with our bathroom remodel. From the selection process (Chad) through installation (Blake), everything was topnotch!

Review №36

Beverley Bates was a pleasure to work with very flexible. Very knowledgeable about the product

Review №37

I had a great experience with Carpet To Go In Mooresville. Michelle was great to work with, she was very knowledgeable and helpful in guiding us thru the whole process. I would highly recommend her .

Review №38

5***** service!! EVEN AFTER A YEAR ! MICHELLE BUTLER is AWESOME!! Got our carpet exactly a yr ago. With the rain from the last 2months, one room smelled musty, moldy. We thought it maybe the carpet. Called MICHELLE BUTLER. In 1 day, (1day!) she had her crew come out and check it. For FREE! They pulled up carpet, pad ect! It was Not the carpet. We save $$ for more investigations. Think Lowes would do that for free in one day?? Not a chance!!!

Review №39

Chad was a true pro. We discussed all of my options and he helped me choose the one that worked best for me...highly recommend.

Review №40

Thanks Chad for a great job on my carpet at Martys in statesville and the luxury wood flooring

Review №41

They charged me for transition strips but did not use them

32 Photos
4.7 Rating
  • Address:871 Williamson Rd, Mooresville, NC 28117, United States
  • Site:
  • Phone:+1 704-662-8226
  • Carpet store
  • Flooring store
  • Tile store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Repair services:Yes
  • Service guarantee:Yes
  • Checks:Yes
  • Credit cards:Yes
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