I hired PFC in June, 2020, after I had water damage from my refrigerator.I do not see the point of going in alot of detail, but on the day my flooring was being installed...the day turned into a horrible experience between the flooring crew, the owner Tom, and myself.After that day, I only dealt with Melody, the lady in the office.Melody totally saved the day !! She is so nice, professional and understands the true meaning of customer service and went far and beyond in order to help.Tony also stepped in and was at my home to make sure the rest of the job went well. Frank and Jordan were great to work with also.I cant thank these guys enough! They took a very negative beginning and turned it into a positive ending with a very satisfied customer. I am glad to be giving a good review.