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NAPA Auto Parts - Genuine Parts Company
524 Buford Dr, Lawrenceville, GA 30046, United States
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NAPA Auto Parts - Genuine Parts Company

Comments
Se
Review №1

Good selection of tools. Great customer service. Antonio was very helpful. Didnt have the part I needed so I had to go elsewhere.

F
Review №2

I was looking for a ball bearing and came to this location. Jeff tried to find in store. Which was not available then he tried online, write down specs for me. Great customer service by Jeff and the girl on the counter. You guys are doing amazing work.

De
Review №3

Jeff and the team were great! Helpful staff, knowledge and scattered every question i had... Sending all my friends here!

La
Review №4

Usually have what we need.Staff is friendly and are typically efficient and know how to answer questions.

Je
Review №5

Very helpful staff that went above and beyond

Mi
Review №6

Amazing place. Luckily I broke down down the street and was able to glide my truck there. The lady up front was kind and knew what to look for and check on. She was very helpful and patient as to I kept going back and for small things I overlooked. 😆. I worked on my vehicle for about 1hr in the lot and no problems. I would recomend this Napa to anyone.

Ra
Review №7

Nice store and friendly staffs. This is a medium sore with limited items. The staffs are very helpful.

Ro
Review №8

Went into the store, needed to buy some wire by the foot. Guy says he couldn’t leave the counter because he was the only one working. So if everyone needed the same thing I needed, then what ???? Sorry excuse because there is no excuse !!!

Ve
Review №9

Generally speaking, they usually have the parts you need

Ba
Review №10

Fella spent alot of time trying to find a solution for my needs. Thank you

Cy
Review №11

This Napa is amazing and always helpful, especially their employee Jeff. He always goes out of his way to help me.

Ro
Review №12

Great products, staff and service! Hours need to be updated for the location though.

Da
Review №13

Antonio is not people friendly, and probably shouldn’t be left alone on the sales floor. Definitely needs to work on his communication skills.

Mi
Review №14

Great store great products

Ja
Review №15

Got this Napa buffer wheel for a great price...

Ro
Review №16

These guys are helpful,friendly, and they have most everything you need. If they have to order a part, you can usually get it the same day by lunchtime if you order in the morning.NAPA has been around longer than I have, and they sell good quality parts.

Er
Review №17

Excellent service!

Vl
Review №18

One of the best and most reliable auto parts store to go to. They carry high quality oem parts and even some genuine parts for some manufacturers. Great customer service and knowledgeable staff, I would highly recommend anyone especially people new to the vehicle industry to purchace any of your parts here. Many locations also have a service department where you can drop off your vehicle for a repair or just have them do routine maintenance.

To
Review №19

Will have or can get quickly any part or item you may need. Professional and courteous staff.

St
Review №20

Outstanding Service, well stocked. Great savings over 3 other parts stores. Thank you NAPA

Ra
Review №21

Never had a problem with staff or getting the wrong parts. Even though my Jeep is a 94 YJ and has parts from all different years I always get the right parts.

Ja
Review №22

Had my car worked on here for about two weeks, an over heating issue with the engine. Long story short they were not able to fix it. They put in the time and the effort so for that they dont get 1 star...but my money went in vain in being able to completely fix the problem. The plus side, I ended up getting a new radiator and hose for antifreeze. But the problem was not fixed and money and time was wasted. So three stars.

Ji
Review №23

No place to park because I have all company trucks in the way and they dont put in batteries

Mi
Review №24

Good people friendly positive experience

Ma
Review №25

Large inventoryGreat staff.

Co
Review №26

Great store!

Ju
Review №27

They had the exact part I need it for my boat trailer no other auto part store had it

Bo
Review №28

Everyone was friendly

Ro
Review №29

Helpful staff

Tr
Review №30

Great team. Very helpful staff. Amazing return policy. Good parts

B.
Review №31

This store is legit !! They always have parts in stock and way cheaper then the other auto parts stores ..also the staff is always hella knowledgable about the parts and always make sure you get the right parts overall outstanding store with immaculate service and not to mention lightning fast delivery times!!!!

Za
Review №32

Great store and corporation just the store manager Keith treats people like we are second class and its does not stand by the corporation standards, i had a return with NAPA logo box and since i did not purchase the parts at that store he didnt even look at the part he raise his voice and say store dont connect with each other I wont take it when i now they connect with each other since last sunday I purchase from one store and pick up at another sorry for the low score hopefully this helps to improve customer service

Te
Review №33

Customer service was great very helpful and educated me on a lot. They were even nice enough to offer some recommendations on repairs.

ja
Review №34

Came in needing a few brass fittings and 6-8 feet of airline.was told more or less if I needed to look in brass section for what I needed I couldnt be helped...with that being said,if you dont wanna help me now future opportunities will go to another supplier

Fa
Review №35

Napa!! So glad I found one near me. Great products and knowledgeable staff.

Su
Review №36

I came this morning in for a replacement battery and the guys here were great!!!! They went above and beyond to help me out! I would recommend this location to everyone!!!

To
Review №37

The best when its time to be fair they find oem for under 50%of the original cost Guranteed

Ri
Review №38

Love their dust brake pads. I put them on all my cars.

Ta
Review №39

Im only putting 1 because i just drove here and they are closed....i checked online and it says 7:30pm LIES I was there at 7pm and an enployee walled out 7:01pm JUST MAD BECAUSE I DROVE THERE ON TINES STATED ONLINE

Ti
Review №40

Picked up a 2 ton trolley Jack for a great price.

Do
Review №41

Between two stars here and two stars at OReillys youve got a Four Star Auto Parts store. Service is to intermittent and availability of simple parts like hose clamps and not them just being on a rack is a royal pain.

Fa
Review №42

The guy who delt with me was helping and cooperative.

Da
Review №43

Bright clean, well merchandise part store with knowledgeable personal.

Jo
Review №44

Overall good ppl

Sa
Review №45

Slow. And called beforehand they didnt have the part when we got there. Went to OReillys got the part $40 cheaper and they had it in stock.

Se
Review №46

I bought some front break pads and they make a horrible noise like if it would be worn out, and it has made lines on my rotors. Also the stuff at the store were so rude, that I took the new break pads off and took it to the store to at least try to get a replacement, but did not want to accept it. I had to put the bad new break pads back. And now I got not more options that go to another auto parts store and spend another $60 on break pads. In addition I am never again buying anything at Napa.

La
Review №47

They shared in Living the Dream aspects of working on cars. They had the right tool for the job I was doing.

Br
Review №48

Refuse to pick up the phone Ive been calling for 15 minutes til that are closing and they refused to pick up the call

Ch
Review №49

Friendly staff and lots of parts. 👍

ED
Review №50

He was very helpful getting what I needed

To
Review №51

Great guys! Great service!

Ra
Review №52

Friendly and knowledgable staff.

Vi
Review №53

These guys are a hoot. A challenge to get in/out during rush hour.

Je
Review №54

Great customer service

Al
Review №55

Selection of tools is a bit lacking, can get some parts not available elsewhere

Sc
Review №56

Usually has what I need. If not same day often available.

Go
Review №57

Pleasant staff, and good products.

fr
Review №58

Staff is rude Manger just stands there and act like dumdum they need to get rid of him and get a self checkout!

Te
Review №59

Horrible customer service and very lazy employees! I guess it start from the top and flow down because the store Mgr where just as bad! Customer no help!!

Ba
Review №60

Too high priced for the low income families

re
Review №61

Huge auto parts store. Friendly staff

Ma
Review №62

Very helpful.

JO
Review №63

Good customer service.

PJ
Review №64

Had what I wanted

Fr
Review №65

Good Experience overall

Jo
Review №66

Very professional and have parts on time

Al
Review №67

Great Staff

Im
Review №68

Nice

Om
Review №69

Very good place

Al
Review №70

It is good place and those who attend are friendly

Information
23 Photos
70 Comments
4.2 Rating
  • Address:524 Buford Dr, Lawrenceville, GA 30046, United States
  • Site:https://www.napaonline.com/stores/ga/lawrenceville/524-buford-dr?cid=pl_yext_gpc_GenuinePartsCompany_22149
  • Phone:+1 770-963-3408
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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