Scott is very knowledgeable, honest and fast. Car was fixed in no time at all, Scott explained so i could understand. I wont go anywhere else now. Thanks so much!!!

First Response helped me with a dead battery at my home in South Summerlin. Scott arrived in a van equipped for a variety of repair possibilities. My problem was slightly difficult because the battery tested good, and yet there was no obvious explanation for the drainage. Based on my initial problem description, a new battery was available in the van, but after thorough testing, Scott concluded that replacement would be unnecessary, charging me only the basic fee for a service visit. First Response is a wonderful alternative to a tow truck when a vehicle cannot easily be driven to a mechanic. 5 stars!

I WISH THERE WAS AN OPTION TO RATE THIS 0 STARS.The guy I talked to on the phone was a straight up jerk. I asked him to not fix anything on my car until he called me with an estimate because I dont know if its going to be $100 or $500! He said these exact words to me: Do you have money in the bank? Dont try to fix your car if you dont have the money for it! He said that to me. A first time Customer! What horrible social skills this place has. Very rude and terrible customer service.

If I could leave 0 stars I would. Dont waste your time going here unless you enjoy rude staff and disrespect.Just got off the phone with them, and every single thing they said was said in a condescending way. We had simply asked for a quote for a hypothetical situation, and understandably they did not want to give one until they saw the car. We explained though that we wanted to know how much we were spending before having no other option than forking over the money. (We are college students and newlyweds living off ramen and freezer meals okay? However, this doesnt mean that we want to be driving around in the Vegas heat without working A/C.)The man then told us, with more disgusting rudeness and disrespect than I have ever heard ANY person in customer service use, that if we dont have money in the bank, not to be looking to get our car fixed. Simply Because we wanted to know if we would have enough in the bank to do it now or if we needed to wait. I have never been so dissatisfied with a place that I wanted to leave a review but my goodness, if you work in the customer service industry you shouldnt be a blatant jerk about a person asking a question.

Thank God for them, Staff is great

Just dont. Not even out of curiosity or desperation.