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Verizon Authorized Retailer — Cellular Sales
1718 Cumberland Ave, Knoxville, TN 37916, United States
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Verizon Authorized Retailer — Cellular Sales
Comments
cu
Review №1

My son and I came into the Cumberland Avenue store and wanted to upgrade our phones. Linwood did a good job taking care of us and helping us find the right phone. I would recommend that you come into the store if you need to get new phones or if you need to service your existing ones.

Ke
Review №2

Elliot was absolutely fantastic in customer service, setting up our new devices, and honoring all security guidelines by making sure we were okay at every point in the process from initial interest in changing our cellular company through setup and shaking hands on the deal! #stellarservice

Jo
Review №3

The personal with whom I dealt had me in and out the door in 10 minutes. I would highly recommend this true Verizon store as opposed to authorized Verizon sellers and stores.

an
Review №4

Stop texting people unsolicited advertisements.Edit 1: A case number is not a response. Instead of pretending you are going to do something stop tracking internet users and stop sending text message advertisements.

Be
Review №5

Guy wasn’t helpful at all and very rude.

Ci
Review №6

Sales people great. System hiccups got in the way of todays transaction but yesterdays was much smoother.

Pa
Review №7

The employee who helped me, Taylor was incredibly helpful and fast. I really enjoyed my experience.

Ma
Review №8

I had a great experience at this Verizon location. People were helpful but not aggressive, and I got everything done that I needed!Also, WALLACE IS THE BOMB

Em
Review №9

Walked in and had great service!! Wallace was able to fix my phone in no time. A great experience!

Be
Review №10

Went in because my phone was frozen and Wallace fixed it almost immediately. Pleasant experience left me feeling happy.

Ja
Review №11

The female helper was rude. Very unsympathetic of the accident that happened with my phone. Told me to file an insurance claim and lectured me about my case when my phone was in the case when the volume button broke. Maybe she woke up on the wrong side of the bed 🤷🏾‍♀️

Je
Review №12

Friendly staff provided the adult supervision I needed to activate my new device

Aa
Review №13

Salesmen lie overcharg

Information
9 Photos
13 Comments
4.4 Rating
  • Address:1718 Cumberland Ave, Knoxville, TN 37916, United States
  • Site:https://www.cellularsales.com/stores/verizon-1718-cumberland-ave-knoxville-tn-37916/
  • Phone:+1 865-247-7341
Categories
  • Cell phone store
  • Telecommunications equipment supplier
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:Closed
  • Saturday:7AM–7PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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