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USI Motors Inc
121 S Gallaher View Rd, Knoxville, TN 37919, United States
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USI Motors Inc
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Pa
Review №1

I just bought my first exotic form USI and my experience was phenomenal! Nick was super friendly and helpful throughout the whole process and was an absolute pleasure to work with! Will highly recommend USI to any of my friends needing high-end vehicles in the future.

Ch
Review №2

We were headed to Atlanta to get a Mercedes SUV we had put a deposit (hold) on. We had seen almost the exact same car on the USI website. My husband called and spoke to Eric about the car, and Eric told him (us) to come by and see it and drive it. Eric was absolutely transparent and up front about everything. In the end, he made the numbers work, and we drove our Mercedes SUV home today. He is wonderful! I highly recommend USI, and I highly recommend working with Eric.

Gu
Review №3

Great dealership!!! They sell AMAZING CARS! Called Scott about a 2015 Range Rover, he was very helpful and honest! Went out of his way to do a FaceTime call and show me the vehicle as I live in Michigan and they’re in Tennessee. Without me asking he pointed out all the small imperfections on the car, I have NEVER bought a used car before that was this clean, I couldn’t believe how clean the car was almost like the car was brand new. You can tell they only buy quality cars, I would buy another car from them with my eyes closed as they exceeded my expectations. I know I said it already but I really couldn’t believe the condition of the car when I got it. Great job to the whole USI motors team.

Mi
Review №4

I found a Diesel S Class Mercedes online as a listing at USI Motors, A quick call led me to my sales person Kendra. I put down a small deposit and I arrived to see the car a few days later. The car was exactly as described and Kendra was awesome, She stepped up for me when there were questions, was available at all hours, and even rode to the bank with me to get a certified check when I committed to the purchase. Even after the sale the dealership stands out, I felt like I had backup from the responses of Kendra, The sales manager and even from the owner of the dealership. As a side note, The car selection was incredible, I would only expect to see cars of this stature at a dealership in South Florida.

Be
Review №5

I had a great experience when I recently traded vehicles at USI Motors. Eric was great to work with and we were able to complete the transaction over the phone.The vehicle was exactly as described and it only took less than an hour to complete all the paper work.If you are looking for a good used vehicle I would highly recommend USI Motors and Eric Jendrucko.

Br
Review №6

I bought a classic Mercedes-Benz from USI Motors and could not have been more pleased. I worked with initially Garrett and also had some help from Marilyn and Eric; everyone was an absolute pleasure to work with. These folks were extremely patient with me and seem to be very kind and nice folks in general. This was my first time buying a vehicle without seeing it first; I am in Texas and they assisted in getting the vehicle shipped to me, which I really appreciate - the car was shipped within 48 hours and even got delivered a day early. Very happy with the way everything turned out and I would do business with them in the future!

Le
Review №7

I have never bought a vehicle online without seeing it or test driving it first. (I was kind of nervous). Eric was my salesman, and by me living in Ga, he was very professional and helped me get the vehicle I wanted and loved. I would definitely recommend this dealership. Go see Eric he will take good care of you. He is Amazing!!

Do
Review №8

Eric was my “salesman” at USI Motors. Immediately upon meeting him I felt like I was working with a friend, not a “salesman”.I fell in love with my SUV the minute I sat in it. Eric knew I wanted it and he was willing to work with me to get it. Purchasing my SUV through Eric was by in far the most pleasant experience I have ever had at any dealership I have purchased a vehicle from. THANK YOU SO MUCH, MY FRIEND!!!

Ll
Review №9

Everyone was very helpful and great to work with. Scott was very understanding as we switched plans and looked at different vehicles. I will start my next vehicle purchase with USI Motors!

Ke
Review №10

So happy with purchasing a Lexus RX 330 at USI motors. The process was easy, the staff is professional, the car was in great shape and price was excellent. We were also given a fair price for our trade. Kendra was our salesperson and she was honest and upfront with everything, as well as kind and patient with us because we had to bring our two small children with us. Definitely recommend!!!

Ba
Review №11

Just closed my sale with Eric yesterday. Bought the car sight unseen. He was transparent throughout the process and it was a nice smooth transaction. Saw a couple other cars there I’d like to own one day! Thanks Eric. Great drive through the mountains back to GA as well.

Je
Review №12

Amazing experience and service was given to me by Eric at USI auto!! We bought a used vehicle from him and Eric was super friendly, responded immediately thru facebook market place messenger, where we found the vehicle, invited me to a no pressure test drive, and we came to a very fair agreed upon price. I left with a great vehicle, fair price and a new friend. Thanks Eric. Cheers. Jeff C, Lenoir City, TN

ph
Review №13

Oct. 2021Okay, so we’ve all heard the stories about the “used car salesmen”, right? Well, forget them.U.S. International Motors, Inc. (USI Motors) was “the best experience” that I have ever had with the purchase of a quality used car. My initial search covered the states of Florida, South Carolina, North Carolina and Tennessee. Two separate dealers would not accommodate my request to hold the car with a $2500 deposit and the completion of all the required credit applications, etc.. Consequently, both vehicles were sold and I was forced to continue my search.………….. AND THEN THERE WAS SCOTT SNIPP and the USI Motors team, Nick and sales manager Erick.I spotted the Mini Cooper Clubman quite by accident on the CarGuru site and clicked the link……I sent Scott my trade-in pictures and information and within ten minutes he met with Erick, put together the offer and sent it to me for approval. They beat the competition with their offer for my trade by over $2000, not only that, they said they would hold the car with a small deposit until I could make travel arrangements. I did casually mention to Scott that we would be traveling on our wedding anniversary and would leave ASAP. I called Scott from the road and gave him our ETA.Well, arrive we did, just as the dealership was opening. As we pulled in we could see Scott and our little Mini. Scott was already securing a temporary transport plate while the Mini received its final buff up for our arrival.Long story short, Scott, Nick and Erick greeted us with smiles and handshakes. The entire transaction took less than twenty minutes while my wife and Nick chatted away outside. As my final signature was added to the documents, Scott leaned over and said “I think I heard someone mention anniversary” and handed me a box of “Richy Krème Do-Nuts”, a Tennessee favorite.We didn’t just leave with a car, we left knowing that we might have just made some new friends……Thanks guys and our Go-to Dealership… Philip and Ande Savana, South Carolina

Su
Review №14

My husband and I found a beautiful car at USI. Eric Jendrucko helped us and made our shopping experience so enjoyable. We love our new car!

Os
Review №15

Purchasing was effortless and Eric was amazing. Easiest process and best dealer around. Helped us with shipping the car to our out of state home. The car was in excellent condition and ready to sell. Great service and advice. Eric gave me several options and I got the car that fitted my needs. No pressure sale, all went perfectly. I had purchased from him and USI motors before, and will buy from him again.

Br
Review №16

Great experience at USI Motors. They have a wonderful inventory and top notch service. Kendra was very professional and helped me through the process. I took my time to get the right car and she never pressured me or rushed me. I was impressed.The car I bought is in excellent shape as are all the cars there. This was My first experience with USI but I will be back.My Only gripe was when I got the car the gas tank was on Empty. Most dealers give you a free tank when you buy a car but I had to fill up ASAP after the sale. Oh well small potatoes. Overall a Great place!!

Br
Review №17

Eric was very helpful and efficient - we received delivery of our vehicle from Tennessee to Florida the next day! I would definitely recommend USI to anyone!

Na
Review №18

USI Motors is absolutely the best car dealership in Knoxville! The sales and service teams are experts on any car that they sell! We have bought 5 cars from them because of their knowledgeable and professional sales and service!

Er
Review №19

From the very first inquiry to my initial conversation with Mr. Eric Jendrucko it was as if we’d been knowing each other all our lives a true gentleman. In short if anyone is looking for a dealership that knows what it means to take care of a customer, USI Motors is the place to go and Eric Jendrucko is the “man”. Last and probably the most important comment is that I’m in Louisiana and bought a vehicle without ever driving it, or seeing it in person basically on Mr. Jendrucko merit and opinion!!!Thank you my brother!👊🏾💯

N2
Review №20

In these uncertain times with the pandemic, people have choices with purchases and everyone knows the car buying experience can be a nightmare as well. We are from Fredericksburg, VA and we did our research with several car dealers in VA. We noticed the car that we wanted on Cargurus.com was located in TN, so we made some calls and decided to take a leap of faith with USI Motors which we have NEVER done before. This is one of the most exceptional car buying experiences that we have had in the years of buying cars. Eric did an outstanding job in working to meet our needs. My husband and I were very impressed with the level of professionalism and customer service that we received. We also got to meet the owner, Mehdi. Super nice guy! We will definitely be sharing this experience with our friends and family. If you are in the market for a car, DONT hesitate to reach out to them. You wont be DISAPPOINTED!

Je
Review №21

What a great experience! Eric was really helpful and a pleasure to deal with. We rarely trade in our used vehicles but we reached a very fair deal. W will recommend USI to all our friends. Thank you USI..........Kathy & Jeff

Jo
Review №22

Had a fantastic experience, great customer service, great environment, I dealt with Eric and he gave the best customer service I’ve had in a while and I definitely appreciated it, they also took the time to get me gas as well as shined the car for me. Great experience, will go back for sure.Thanks Eric ‼️

Mi
Review №23

Eric Jendrucko was extremely helpful and patient. He even arranged for me to take the Cadillac I was interested in to the Cadillac dealer to talk with their service department about the factory warranty and mechanical history of the car. No high pressure sales tactics from Eric just great service. Once I decided to buy the process was the fastest and easiest of any car Ive ever purchased. The next time I find myself shopping for a vehicle again Eric will be the person I contact.

Ry
Review №24

Purchasing was effortless and Eric was amazing. Easiest process and best dealer around. Clean cars and ready to sell. Was in and out and happier than ever before. You want the best experience, greatest price, and customer service above the rest go see Eric. You will not be disappointed.

Al
Review №25

What can I say about Eric?! Hes great to work with, and a honest straight-shooter . Living outside of Tennessee, the paperwork and logistics of the car had me slightly concerned. Additionally, this was the first time I purchased a car without seeing/driving it, so my nerves were elevated. Eric made sure everything worked out the way it was supposed to - got me the paperwork in a timely manner, got me where I wanted to be on my payment, at a good rate, and got me the car a couple days after we closed the deal. Even after we closed the deal, I asked for more pictures (I probably drove him nuts) but needless to say, he accommodated my every request. Im very impressed with him and this dealership. In all honesty, in the future, I will be purchasing another car from him. Thanks again Eric, and USI - keep up the good work brother!

Ra
Review №26

Purchased a BMW 535i xDrive online, sight unseen, and was very pleased with the sales and service of the car. When I took delivery I discovered a minor issue, contacted my sales rep, and the issue was resolved immediately. Great people to work with!

J
Review №27

What I thought was going to be a hard fought battle when trying to buy a car turned out to NOT be true. My salesman was Eric J. He responded to a request I made from Auto Trader. He was rewarded with me buying a car in less than 3 hours. Most of this time was me driving the car for an hour and then going to bank to get title and cashiers check. He was very easy to deal with. Would recommend anyone go and try out a car and talk with Eric J.

Uw
Review №28

Very good communication by email, can be reached by phone at any time, nice contact and honest statements about the vehicle, very helpful in the organization of payment and pickup, thanks Eric!

Yu
Review №29

Hi my nameIs Yudith Martínez I speak almost 4 lenguajes and I’mRelocate to Knoxville soon ,want to find a sale jobRepresentativeI’m working as aRealestate in Florida right now and I am aMassage therapist also , but I want to change totally my life to a other level , want stillDoRealestate in both estates,want to find a good high end there in TN but on the mint time I can saleAnything, I come fromEurope, live here 5 years ago in miami and I amAlready American Citizens and a new author.Please don’t hesitate to contact me any time here my number796805914Thank you 🙏🏻 AndSorry for my spelling but I gotLotOfLenguajes on my phone .

Au
Review №30

After searching for my dream car for months, we found that USI Motors had it and jumped at the opportunity! Living in another state, Eric was amazing at making this dream become a reality with a seamless transaction! We didnt realize the car buying process could be this easy, especially living in another state! Eric was extremely personable, and even text us after receiving our car to make sure everything was exactly as imagined! From the time we located my Volkswagen Atlas, it was in my driveway in exactly a week! I would definitely recommend USI Motors to my friends and family after the great experience we had with them!

Ry
Review №31

From the first contact I had with USI Motors until the moment I drove off the lot I have been very impressed. While USI Motors caters to more high-end European vehicles, I manged to find them in possession of an extremely low-mileage Subaru Outback that I was interested in. I requested more info on the car and Marilyn responded back extremely quickly to answer my questions. We then worked out the price just as easily and quickly, and I was quite happy with how nice it was to handle business without being tortured in a traditional dealership for hours or being flooded with spam emails and canned responses. Marilyn was very candid when answering my questions and did not give me any run-around. When I drove up from GA to finalize the purchase I think I spent more time test driving the car than I did signing the papers. I am pretty sure I was in and out in under 30 minutes (including the test drive). The website is also very easy to navigate and there are plenty of pictures of their inventory to look at. All in all, I wish I had known about USI Motors years ago. They are definitely a top choice for buying cars, in my opinion. I will absolutely be checking them out again when the time for another car purchase comes around.Thanks again for making everything so easy Marilyn!

To
Review №32

I had been searching for a bmw m760 for awhile, and found that there were about 75 listed on autotrader. The one listed at USI was very low mileage, very short in-service time, and sterling carfax. In addition, it was the best price of any of the 75 listed when taking into account the options it had. I emailed the dealer on a Saturday morning asking a question regarding the paint, and within one half hour I got a call from Marilyn, a sales rep. She was helpful, polite, and there was not an ounce of pressure. I did more research on the car and decided that I this was the car I wanted to buy, and USI was going to get my business. Marilyn made setting up financing a snap, and then we started talking about trading my car. She asked for the vin and some pictures and said she would get back with their offer for my car. I did some research, and found that $32k was a good price to get on the trade. Thinking back to some past experiences with car dealers, I expected to get a low ball offer in the twenties for the car, since I was guessing the owner would set the offer price, and I had not spoken with him yet. Marilyn called a few hours later and said they had a firm offer for my car. I was thinking “ok, here we go, this will be difficult, a long negotiation”, and she tells me “we can offer you $32k for your car”. I was so stunned that there was no back and forth that it took me a second to agree.We arranged for me to come down a few days later , and when I got there Marilyn greeted me and the showroom and grounds were spotless. They then showed me the car, it was the cleanest used car I had ever bought. There was literally no marks or smudges anywhere, inside or out, It looked and smelled brand new. I then met the owner, who was a really nice guy, the type that makes you want to do business with again.So to sum up, the best price/options of any of the cars on autotrader, no pressure sales people, sparkling car delivered to you, this is by far the best used car buying experience I have ever had. If you decide to go with USI, and why wouldn’t you, ask for Marilyn, you won’t be disappointed!

Za
Review №33

I am massively impressed with USI. I dropped in today to check out a car I had seen on their website. Eric was incredibly professional and helpful. He immediately made time for me to look at the car and take it for a test drive. Not once did he pressure me in any way. We worked out a deal and I really couldnt be happier. Very open and honest communication about pricing, financing, etc. 11/10 would buy from again.

Do
Review №34

I just purchased an ES350 from Eric Jendrucko. it was my first purchase online. he represented the car exactly as it was. i took him a check and drove away with a car that i am very pleased with. this was the easiest car buying experience i have ever had. thanks Eric! next time i need a car i will definately call USI MOTORS in KNOXVILLE. remember ask for Eric, you wont be sorry.

Pa
Review №35

Looked online for a couple months for the perfect car at the right price. Entered into discussions with a couple of dealerships, with less than acceptable results. Slow responses, didn’t answer my questions, just didn’t seem interested in my business. That all changed when I saw a beautiful MB SL 550 at USI Motors. Extremely responsive, answered all of my questions quickly and honestly, not in sales speak, and even made a couple videos for me so I could see more of the car without having to drive 200 miles to see it in person. We agreed to the price, subject to an acceptable test drive, and I headed to Knoxville. I explained to Eric, the Sales Manager, that it was going to be a long day for me and I wanted to minimize the time at his dealership, and he delivered. The car was detailed and ready to go when I arrived. The paperwork was all complete ahead of time and took 5 minutes to review and sign after the test drive. The out the door price was as agreed to. Couldn’t have gone better from the moment I saw the car online to when I drove it off the lot. Nicely done Eric and USI Motors! 5 stars.

Pa
Review №36

If you have to ask, how much?, you cant afford it. The only Saab authorised dealership/mechanic in the Knoxville area. The staff and mechanics are true professionals; rightfully proud of their unique skills with European automobiles. Took my 03 9-3 ARC in for a steering lock malfunction and to have the old, broken (but still functional) FOB replaced. Am very satisfied with the service performed and will be taking my 9-3 here for any service requiring an authorised Saab dealership/mechanic.Note to Saab owners: any work done here is guaranteed, for life, by Saab.

Gr
Review №37

We had such a good experience buying our first car from USI Motors. Sydney McLean went above and beyond to make sure that we were getting the best deal & that we knew everything we needed to about the car we were purchasing. She even mailed a sweet gift after our purchase to thank us! Since this was our first car purchase we were, of course, extremely cautious about the process and did a lot of research ahead of time. Sydney and everyone at USI Motors were kind & we never felt like we were being taken advantage of. We cannot say enough good things about this experience!

La
Review №38

Cannot say enough good things about this dealership! First time virtual auto buyer. Spoke with Eric Jendrucko and told him the vehicle I wanted and the logistics I required. Eric took it from there and arranged financing and transport of the vehicle from Knoxville, TN to Jacksonville, FL. He kept me apprised of everything and was always available to answer any questions I had. Treated me like a friend! The vehicle arrived as promised and I am a very satisfied customer. Virtual worked for me!

Ca
Review №39

If you are in the market for a like new Luxury/High performance car...Look no further! This place has it all! Ask for Eric he can help you through the sale process seamlessly even if you are out of state! Happy Car Shopping!

Tw
Review №40

After seeing the automobile I wanted on Cargurus, I called USI Motors and spoke to Kendra. She gave me info on the car and the dealership and we made plans to visit the dealership a few days later. Because I was coming from out of state and wanted to make sure the car was still there, I gave a deposit to hold the car until the weekend. I made the eight hour ride to the dealer and the car was there as promised and looking just as it did from the photos. Kendra gave us the keys to test drive with no hassle; afterwards we worked out a deal and that was it. It was quick, simple, and no all day purchase process at the dealership. We then got back on the road for the eight hour ride back home. Kendra checked on us during our travels, and later setup the enclosed transport of the car to my home. I would definitely recommend and buy from them again.

No
Review №41

We just got our new car from USI Motors. We were able to find the right car for us thanks to all the details available in their website. Thanks to Sydney McLean, our buying experience was a smooth one. From the first day, Sydney answered our questions and provided additional information to our inquiries. She was really diligent in her work and show us all the little details related to features of the car that we would only find out if we read the manual (I will leave that part to my husband). Make sure to ask for Sydney when getting your new car here.

Su
Review №42

I had such an amazing experience buying my car here with the help of the AWESOME Sydney McClean! She was so great from the very beginning. She went above and beyond to make my car buying experience quick and easy. Sydney is one of the most personable people you will ever meet so if you are car shopping I recommend you trying this company and Ask for Sydney!!!

Ch
Review №43

I purchased a Mercedes from the Sales Manager, Eric Jendrucko. The entire transaction from start to finish was hassle-free with Eric’s expertise and professionalism. USI Motors offers a no-pressure atmosphere, top notch vehicles, very reasonable pricing, and all staff are friendly. I am thoroughly impressed with the level of service provided.

Th
Review №44

I recently purchased my 5th vehicle from USI. As always, the process is low key and efficient. The cars are impeccable. Eric has always been my salesman. He is professional, honest, and goes above and beyond to make the purchase a smooth one. I highly recommend USI and Eric. Even if your not in the market, this is a car enthusiasts candy store - stop by and just browse. Its an experience!

s
Review №45

I was so very pleased with the way I was treated at this dealership. I was listened to and given answers to all my questions. Eric was my salesperson and is truly great at what he does. I looked a long time for a vehicle and was lucky enough to find one at this dealership. They are honest, professional, and treat their customers with respect.

Jo
Review №46

In and out with a new car in under an hour (including test drive). Eric is absolutely fantastic. Drove the car home through some tar sealing on the roads in my neighborhood. Not good on a white car. Went back to USI in the morning to drop off a spare key for my trade-in. Asked Eric what to use to remove the tar. He asked Eric the detailer to take a look at it. 30 minutes later the tar was gone. The 2 Erics at USI are the definition of excellent service.

Da
Review №47

I want to give a Big Kudos to Sydney McLean You Rock Girl and the very best. Sydney went over and beyond to help Me purchase My Saab. I flew in from Las Vegas, due to My Delay and sitting on the runway for almost a half hour from My Lay over I arrived to late in Knoxville, TN. Sydney picked Me up from the Hotel took Me to Dinner and opened Her Doors to Me and that was the most beautiful thing ever. I truly enjoyed Her Hospitality, She end up having a Family Emergency that morning yet I took a Uber to USI and was greeted by Caroline, who assist My Paperwork as well as Eric and Mary finished everything up, even their Guy who I am so sorry but I didn’t get His Name, He made sure the Car was clean, and road ready. I won’t buy a Car here in Vegas ever. I’ll be back USI Motors, People like Your staff if worth every bit of the Miles. I drove back to Vegas with a Smile on M Fave and in My Heart. God Bless You All and stay safe! ❤️

Al
Review №48

From the first phone call with Eric we knew we could trust him with buying a car! We drove 4 hours from Charlotte to buy the car we saw on line from his dealership knowing that it would not be a wasted trip.Unfortunately we did not have the same experience from another dealership months earlier. Everything Eric said about the car was spot on. We were literally there for maybe 45 minutes and that included the test drive and we were back on our way to charlotte in our new car! Eric couldn’t have made the buying decision and the buying process any easier!Thank you Eric! You have a VERY HAPPY customer for life!

St
Review №49

Purchased my 2013 Jaguar XFR from USI last month and absolutely love it! Very professional and helpful staff to assist with the purchase. Sydney McLean, my sales person, was was very knowledgeable about the vehicle and made this car buying experience enjoyable and painless! Would highly recommend this company if you’re in the market for a premium pre-owned vehicle.

Pe
Review №50

Eric was my sales person. We worked for a while on a car. Gave me the beat deal possible. I would highly recommend this dealership for your car needs. The owner was also a very pleasant individual.Went to big name dealerships ( Mercedes of Knoxville) and my experience did not even come close to USI Motors.

Cl
Review №51

I knew what I wanted, USI Motors had it, and Eric Jendrucko got me in the driver’s seat in less than two hours. No pressure sales, professional staff, and great products. I was very pleased with USI Motors and Eric!

Br
Review №52

Even though I didnt purchase a car from Eric at USI motors, it was still worth the 3 hour drive to take a look. Eric was very professional, courteous and helpful. He went above and beyond to help me with my car search even when the car I was looking at didnt turn out to be the one. I would highly recommend stopping in if you are looking for a good European auto.

Jo
Review №53

Great customer service and incredible staff. Eric was so helpful and worked with me to get the car I wanted! If you’re looking for quality service and great customer service, go see Eric!

Al
Review №54

I walked into USI Motors focused on getting a quality car, in great condition for an appropriate price. Eric was so focused on making sure that I found what I was looking for. His Customer Service was outstanding, as he truly wanted to make sure that I was pleased with my purchase. I was able to Test Drive my top choices and I walked away with the Vehicle of my choice--EXACTLY what I cam in for, at the appropriate price. Eric worked diligently to make sure that everything was ready to go within a tight timeline and I remain pleased. If you are looking for TOP quality, ONE of a kind, Service and Experience make sure you visit USI Motors, you will not be disappointed! Thank you Eric and Thank you to the Team at USI Motors.

Ja
Review №55

Easy and seamless experience - I highly recommend this dealership and Eric Jendrucko if you are in the market for a vehicle.

De
Review №56

I had an excellent experience at USI Motors. The salesman, David Collette, was absolutely wonderful and very helpful. Buying a car is usually not a pleasant experience, but I could not have had better customer service while purchasing my vehicle. I would definitely recommend this dealership and Mr. Collette to anyone looking to purchase a car.

Au
Review №57

Ask for Eric. He makes purchasing a car easy and not stressful. The experience was similar to a casual conversation. Theres no huge speech with fireworks at the end and a cheesy smile. Instead, he was informative and not pushy. My husband and I were able to feel comfortable about deciding to purchase from here. Also, great customer service from other members of staff that didnt feel disturbingly over friendly. Highly recommend.

Ed
Review №58

Great experience buying a car from USI Motors. I worked with Eric, the Sales Manager, and I found him to be very open and helpful. His product knowledge on the Mercedes that I purchased was excellent. In addition to a favorable buying experience, I was pleased to learn that USI has a certified service department that offers very competitive rates compared to dealership rates . Their service department also provides a loaner car when your car is being serviced. I highly recommend Eric and USI Motors.

Ro
Review №59

It is not very often that I will post a review of a company, but my experience purchasing a vehicle was amazing!! The car was better than advertised, the staff was fantastic! I was even allowed to examine the underside of the car on their lift. This dealership has changed that I and most of America feel about car dealerships. BTW ask for Eric, he has reestablished my faith in car salesmen.

Ke
Review №60

My buying experience was first class, just like the cars for sale there. My deal went together quickly and at a fair price. Eric is easy to work with and a good salesman. He took care of me after the sale too!Ken

Ra
Review №61

Eric was very helpful and made the car buying experience a pleasure. It was so nice to know that he was genuinely interested in us getting a fair deal without the typical pushy salesman attitude. Would definitely recommend visiting and doing business there.

Je
Review №62

I have always bought my cars at a Mercedes Benz dealership for the last 14 years, I drove 800 miles and took a chance purchasing a car from USI Motors. I highly recommend them. My SL550 was in perfect condition, friendly and knowledgeable salespeople. The owner even introduced himself to me.First class operation! Ill be back!

Du
Review №63

Worked with Eric. He was very excellent and found me a car that exceeded my expectations. My wife even likes the place! Could not recommend a better place for buying a nice vehicle.

Do
Review №64

Great working with Eric at USI Motors. We had met Eric a couple of years back at USI and we have had them perform all of our maintenance work for our Mercedes. We recently purchased another Mercedes and the purchasing experience with Eric at USI was excellent.

An
Review №65

I flew from Fayetteville nc to purchase my car, what a great experience I had , I felt like I was visiting my family, Eric went out of his way to make the transaction smooth and efficient. Thank you Eric . I did make it home before dark .. They even had the wonderful driver Tony waiting at the airport waiting for me.. Thanks Tony for the wonderful conversation.

se
Review №66

Repeat customer. Marilyn is always a pleasure to work with.

Ja
Review №67

I drove 850 miles one way to pick up my 08 Porsche 911 Turbo, and I have to say it was exactly as nice (And even better) as Eric had told me it was! The total deal from my trade to the purchase was very straight forward and hassle free. I greatly appreciated the professionalism and honest integrity from my salesman Eric. I highly recommend doing business with USI motors!!!

Co
Review №68

Sydney is a great sales person she helped explaining everything and is very knowledgeable about cars!

ma
Review №69

Best company Ive ever dealt with. By Jerry Mattheiss, Minister from Denver, NC. May 11, 2013. Best deal Ive ever done! Best transaction Ive ever experienced! Dreaded buying a car. Rather had gone to the dentist. Lady proved me wrong. She was the Best! Have purchased more personal cars than Id like to mention but this was the easiest and most helpful Id ever encountered. Company was excellent and very professional. On line I saw and made up my mind this was the car for me. Auto was exactly as shown. Gave me good return on my older auto on trade-in. My new car is 9 years from them but youd think it was a brand new one. Quality company. Drove 250 miles to purchase car. Rating overall: 5 Customer Service: 5 out of 5 Buying Process: 5 out of 5 Facilities: 5 out of 5

Re
Review №70

Nice all around

Jo
Review №71

I recently bought a BMW 750Li from USI Motors and Im extremely pleased with the car and the service from Eric, my sales consultant. It was an easy and quick transaction, and the price of the BMW and allowance for my trade was fair. If you are looking for European luxury or exotic, you should go to USI first.

Je
Review №72

Had the pleasure of working with Eric Jendrucko. He was transparent,upfront and knew the vehicle we were looking at. He made the entire process fast and seamless. We will do business again.

At
Review №73

We have been buying cars from USI for over 20 years and have always had a great experience and have been treated very well. Over the past several years Eric has been the one to handle all our needs. He is a true professional! He stays in contact with us throughout the year to ensure all is going well with our automotive needs. Truly a great pleasure dealing with Eric and Medi at USI.

is
Review №74

I purchased my vehicle out of state and Eric with USI was very helpful throughout the process. He was responsive to my initial inquiry and then offered to take the car to a local Knoxville dealership so I could have it inspected. They worked with me on the purchase price and gave me a fair price to trade my car as well. They were able to process some of the paperwork prior to my arrival. When I went to pick up the car, the navigation system was not working and the owner and Eric assured me they would take care of it through the dealership where I live. It took over a month to get the part (the audio control module) and USI paid the entire bill which totaled over $3,000. I am very pleased with the service and follow-up. Thanks USI and Eric.

Ga
Review №75

Eric did a wonderful job. He did exactly what he said he would do plus some. This was the best car buying experience I have had. I would highly recommend buying a car from USI.

Ma
Review №76

Highly recommend USI Motors. Such a Professional and Friendly experience. My Salesman Eric is #1 ! He made my buying online experience a breeze. And A MAN of his word. Will definitely buy from USI again.James Thompson

Ma
Review №77

Recently had a WONDERFUL and unique experience purchasing a car from USI Motors. To say buying a car from USI is pressure free is an understatement. They (the entire team) truly care about the car buying experience for the customers. I had an absolute perfect experience working with Marilyn to find me the best option for my family. In fact, she and Mehdi found and brought in a wonderful SUV at my request. What makes USI different from the rest is I decided against this specific SUV and instead went with a different make and model that was already on the lot. Most places would have said we brought this specific car in for you, so you need to take this car. But Mehdi and Marilyn ultimately want you to be happy, and they certainly succeeded in that with me.If you are local to Knoxville or looking to purchase a car from out of town, USI is the place to go. They get the best cars in the best condition and always work with you to make sure everyone comes away happy. It is just a different experience than what is typical in the car buying world. People you can ultimately trust and want you to feel comfortable recommending USI to friends and family. No matter what type of car you are looking for, just give Marilyn and Mehdi a try. Even if they don’t have it on the lot, they will find you what you are looking for in great condition for a great price. Highly recommend USI and their entire team!

Ga
Review №78

Eric Jendrucko notified me, by telephone, that USI Motors had a 2017 Mazda Miata. I met him, test drove the car and within two hours, I purchased it. Incredibly clean car, no pressure sales, and a joy to work with! I highly recommend Eric and USI Motors.

Ke
Review №79

Fantastic place! Eric is fantastic salesman and has always treated my family and I with efficient and knowledgeable service. USI has great service dept and are always willing to help. Overall best experience buying a car.

NI
Review №80

I went here for a recall replacement and everyone was very friendly. They did a great job and had me out in 30 minutes. Will definitely come back for any euro repairs/replacements I need.

Br
Review №81

They were in such a hurry to leave after we worked the deal they locked me and my car in the dealership i had to uber home. The guy even had to come and get the key to the car i test drove from me. I still had it in my pocket he walked over to my car got the key so he knew i was still there. Never mentioned they were closing and locking up i took a 3 minute phone call and then tried to leave and was locked in.

Ro
Review №82

Wether we purchase a car here or not, the Customer Service and Class of the owner and employees are top notch. I was very impressed with the method of professionalism and class, yes that has NOT gone out of style! Is much appreciated and does make a difference in conducting business.

Ke
Review №83

I purchased a car in July that I had been shopping for over 2 years. USI had one with the options I had been looking for with low mileage and the price was in the range I was seeking. I reached out to them and had perhaps the most pleasant car buying experience I have ever had. I traveled from out of state and found the car was exactly as it was described. Russell with USI answered all my questions and accommodated my requests for additional info and photos. I was initially wary purchasing of out of state but after dealing with USI I would not hesitate to purchase from them again or send anyone looking to purchase a car to them. I have been enjoying my new car to the fullest and am very pleased with my purchase.

An
Review №84

Great Experience! Working with Sales Manager, Eric Jendrucko and owner, Mehdi, was very professional and pleasant. They offered me a very fair price for my BMW and worked with me to make the sales transaction quick and seamless---even staying late to complete the deal. They offer great products and would highly recommend you check them out if you are end the market for a high-end gently used luxury or performance automobile!

Ro
Review №85

Very kind and exstremley knowledgeable in regards to all there inventory. Highly recommend

El
Review №86

My experiences with USI Motors have been great!Go to their showroom and ask for Eric ... you will not be dissapointed.Jack W. ElliottFounder and CEOElliotts Boots Shoes Sandals

Je
Review №87

Great experience. Eric and Mehdi found what I was looking for and made the buying experience simple and easy. I will definitely look to USI for my next purchase.

Ma
Review №88

Eric @ USI recently sold me a Mercedes GLS.Just to let you know that I usually loathe vehicle shopping because of the haggling and hidden fees that markup the sticker price. Neither was the case at USIThe sales manager, Eric J. was a pleasure to work with. He was very knowledgable on my vehicle and worked hard for my business. This was probably one of the best experiences that I have had buying a vehicle. I would definitely recommend Eric and USI Motors team if you are looking for a great deal.

Ri
Review №89

I am late in writing this post, bought my car 12/6/19, but let me make this perfectly clear, it has zero to do with the service and auto I received from USI. I contacted USI months ahead of my purchase and was paired up with the salesman Eric. He was quick to respond and informative. After several weeks of emailing...and maybe a call or two, I dropped the lead on the 2017 Porsche Macan S (aka red sled) with only 13K+ miles on it. Red and hot!!!! After a couple of months scouring the world, I saw the red sled was still available at USI. I contacted Eric again...via email and calls. Never dealt with anyone nicer. Asked for info. Got it. Asked for paperwork. Got it. If anything Eric and USI waited on me....they were graciously patient as I live in Vermont and USI is Knoxville, Tennessee. I flew down on 12/6/19 to pick up the red sled and was almost embarrassed to find my red sled was most likely cheapest car on the lot. Tesla. Mercedes. Bentley. Rolls. I felt like a low brow tool...but you know what, Eric and Caroline, treated me is if i was buying the 2019 Porsche 911 Turbo...drooled over it..Eric said he’d call me if they dropped the price by $100K🤪...or the Bentley Bentayga. As I was leaving, the gentleman wiping down the cars—in this case, THE 2019 Porsche 911 Turbo (drool!!)—engaged me in a conversation about cars et al. Very nice dude. I drove it 1500 miles back home. Great Suv. No issues. Caroline sent me the paperwork as she said she would. I owe her a copy of the registration. I will send it on Monday. Eric has followed up. The red sled is now registered here...and I am waiting to spring it on my friends—it is still a secret. USI Motors is GREAT!!!

Fr
Review №90

Eric went above and beyond to satisfy us on a recent car purchase. I highly recommend Eric and USI Motors.

Re
Review №91

Go see Eric Jendrucko for your next car purchase! He worked hard to get me in the car I wanted. Easiest car buy experience ever!

Ja
Review №92

Purchased a Land Rover LR4 from USI Motors and I worked with Eric Jendrucko, Sales Manager. Eric did an excellent job and the overall customer service experience was far superior to any I’ve had in the past at other local dealerships in the Knoxville area. I highly recommend USI Motors!!!

Al
Review №93

If you want a affortable Luxury Car this is the place to go! The Customer Service that Marilyn provided to me was above and beyond. She made this experience the easiest Car purchase Ive ever had. I will definitely buy my next Car there.

Wi
Review №94

The staff is friendly there are no fine print hidden fees came in for exactly what I wanted would highly recommend to anyone

An
Review №95

Their customer service is excellent and everything was completed in no time. If you are looking for luxury in the Knoxville area this is the place for that. The quality of their inventory is A1.

Ga
Review №96

ERIC JENDRUCKJO did an outstanding job. He got the price that I could work with and helped thru the whole process. I am a senior and this was the best buying experience that I have every had. Job well done. THANKS ERIC

Ta
Review №97

I was on the search for an LR4 for some time and came across USI Motors. I had met Eric and gave him my specs for purchase. He came back in less than 3 weeks. I was looking to get my Land Cruiser sold first, Eric and his surrounding staff were the most patient in our sale and purchase process they also helped me in a crunch to get the cruiser sold. He fully explained all aspects of purchase and had us in and out in less than 10 min it felt like. I highly recommend Eric and his surrounding staff for the purchase of your new to you luxury vehicle. When i left today the lot was filled to the gills with inventory.

To
Review №98

David was our salesman. This is an outstanding dealership. Quality cars are their thing.

Te
Review №99

For a high-end speciality luxury car dealer the staff is exceptionally helpful. Weve bought 3 vehicles in the past from USI and was never disappointed with sales to service. They genuinely care about you as a customer and our salesman, Eric Jendrucko, has become a friend even though we eventually purchased a car from another dealer.

Th
Review №100

Best cars in town. If you need a luxury car in Knoxville this is the place to go.

Information
25 Photos
100 Comments
4.7 Rating
  • Address:121 S Gallaher View Rd, Knoxville, TN 37919, United States
  • Site:http://www.usimotors.com/
  • Phone:+1 865-690-3886
Categories
  • Car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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