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A&L Auto Care
5616 Western Ave, Knoxville, TN 37921, United States
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A&L Auto Care
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da
Review №1

I originally went to A&L shortly after they opened up since they were right down the street from my house, and I have been happy with every single visit I have had with them since then. Scott and Drew are the 2 I mostly deal with, but the couple of other techs they have used over the years have hit the standard that those 2 have set. I have never felt taken advantage of or talked down to (you ladies know what Im talking about!!) and they have always taken the time to discuss my options and given me honest opinions. I feel like their prices are very fair, and have had convos on several occasions over the years with my husband about how we think they do not charge nearly enough for the amount of work and care they have put into our vehicles. I like the convenience to my house, but they are quickly outgrowing it and once Drew decides to move to a new location, I will gladly follow them no matter how far it is.

Re
Review №2

Always great service. Honest people to work with.

Je
Review №3

I have used this shop a few times now, and I was very impressed every time. They are knowledgeable and more helpful than any other place I have been. Their work seems to be reliable, and the rates are very competitive. I’m very happy with them, and I will continue to use them for my car repairs. Highly recommended!

Ja
Review №4

A&L Auto Care is hands down the best shop in Knoxville, TN. I took my 2015 Hyundai Sonata Limited to Firestone. I was treated like a worthless dollar and was blown off when I tried to ask questions on getting my car fixed and was given a quote of $2,600. Scott at A&L was able to get my special order strut in a day vs the 2 days at Firestone. Scott treated me with respect, valued my time and business, and most importantly their quote was under $1,000 with added repairs. A&L and their team dont deserve 5 star status they deserve superstar status.

Ju
Review №5

They made sure that his experience in getting his car fixed there was a1 top notch Im pleased with how they took care of his car and got it running good thanks to a&l Auto Care

Ro
Review №6

Used Drew n the guys several times fair n honest wish I had discovered them sooner.

Ro
Review №7

Had my oil changed, and everything was great! Fast, professional job. Highly recommended.

De
Review №8

These guys are super friendly and do awesome work! 10/10 would reccomend!

Jo
Review №9

They do good honest work

Am
Review №10

A&L is such a wonderful place! I was visiting Knoxville when my truck very unfortunately decided it was time for a new engine. I was recommended by the tow company to have it taken to A&L, and I’m very glad I did. They were patient with me as I was trying to make my decision on how to move forward with repairs, and very quickly and efficiently were able to get my new engine in and my truck back on the road for an affordable cost. Scott and Andrew were very friendly and knowledgeable, and were happy to answer any questions I had. They were more than happy to take my one too many phone calls. Also, I’d like to add that Lauren has done an amazing job at turning the waiting area into a beautiful, clean, comfortable, and enjoyable environment! 5 stars all around!!!!

ta
Review №11

Good honest working people offering many services and honest prices. Support local businesses!

Cu
Review №12

They were polite when we were picking up our vehicle that was impounded, however I thought it was strange that they did not have change for a $20.00 bill

El
Review №13

Best place to take your vehicle hands down. You will not find a place more honest, hard working, friendly, and caring than A&L Auto. I only trust my vehicles to them and highly recommend a visit no matter what the reason.

Th
Review №14

Best auto shop in town and very trustworthy workmanship wouldn’t take a vehicle anywhere else.

Je
Review №15

Andrew has been my mechanic for years. He is very kind, and honest. If something doesnt need to be done he will tell you! Hes done a great job with all my repairs. I am so glad he has now opened his own shop! I will continue to use him for all my cars needs. Highly recommend

Pa
Review №16

My timing belt snapped on me and I had it towed here because it was the closest to me at the time. However my experience with the was great! They fixed my timing belt problem, but my motor suffered other damage. Since I didnt have the extra cash to fix it all the way. The man working on it stayed till 5am working to get it so that it would at least get me home. I will definitely go back to them again! Aslo give that man a raise!

DC
Review №17

I’ve been coming to A&L since they opened awhile back. Hands down some of the best pricing and work I’ve had done in awhile. Andrew made sure that my truck was well taken care of. Highly recommend for all your vehicle needs.

Br
Review №18

Drew and Scott were both great to work with. They were able to quickly isolate an issue on our Mazda that had me and the internet stumped. Even with a part supplier hiccup, they had our car diagnosed and repaired before a local dealership could get us an appointment. I would definitely recommend them to a friend.

He
Review №19

We took my husbands truck to Andrew a few weeks ago and will be coming back to him for all of our car needs. He gave us an honest quote, and was very fair on pricing. He also fixed the issues in a timely manner so we could get back on the road.

Tr
Review №20

Great customer service and great quality work! I can tell they take pride in what they do with each and every task given. Ive been a happy customer since the first week they opened.

Li
Review №21

These gentlemen are wonderful and respectful. Give you the truth and understand that gender stereotyping is not good business. Scott has been a wonderful friend of mine for years and I am so happy to be able to go to a shop where he is working and know that whether he is in or not I will still get quality service.

Ke
Review №22

Excellent service and honest professional staff...best shop in Knoxville

Pa
Review №23

Drew is a great guy who runs a clean shop. Made my repairs while I waited. Truly a family business not, one of the conglomerates out to upsell or rip you off. I recommend him to everyone I come across that’s asks where I go.

Pa
Review №24

Love this place! Honest and actually talk to you, tell and show you what is wrong. I got the most done to my car, with paying the lowest amount in a long time! Scott did a great job on my car. Family owned and operated, good people! My new garage!

Aa
Review №25

Best shop in town to take your vehicle, and the only place I take mine.

Do
Review №26

Excellent service. Repair was completed earlier than estimated. I highly recommend this establishment!!

Ju
Review №27

Drew is the most honest mechanic I have ever met. Help a local guy out and give them a call.

Ma
Review №28

This place is amazing!! Everyone was very helpful and nice the whole time and they had my car ready in less than an hour. I will definitely bring them my buisness in the future.

Ni
Review №29

They took care of my stuborn Fiat 500 and even checked on it a week later! Everyone was friendly and knowledgeable!

Ka
Review №30

First experience with A&L was oustabding. Adam is very knowledgable, and we plan to bring our cars back to his shop. Super nice and attentive staff and was even offered water or soda while I waited for my ride.

Tr
Review №31

Excellent personality, shop is clean and inviting, work is top notch at reasonable prices. Highly recommend

Ti
Review №32

Great job on my tires

Ga
Review №33

Came here for an oil change and they were awesome and gave great rates! Would definitely recommend them for automotive work!

Jo
Review №34

Awesome guys and awesome service.

ja
Review №35

Great honest guys ..

Em
Review №36

Very friendly employees.

Sh
Review №37

Did real well

Mi
Review №38

Quality work.

Jo
Review №39

Good guys

Information
40 Photos
39 Comments
5 Rating
  • Address:5616 Western Ave, Knoxville, TN 37921, United States
  • Site:http://www.alautocare.com/
  • Phone:+1 865-951-0840
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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