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Metro by T-Mobile
231 San Benito St, Hollister, CA 95023, United States
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Metro by T-Mobile
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gr
Review №1

Peter from metro is awesome! Quick service, He’s super friendly, when we walked into the store you could see that he has great connection with the customers and he makes people laugh and smile. He literally made my morning, so if you go in ask for Peter! He’ll make sure you’re getting five star service!

Ňa
Review №2

Very bad costumer service the guy that was working there tried to sell me a product That was not suited for my phone he put on a screen protector that was for a iPhone 12 instead of the 13 the guy tried to say it was all the Same even tho it did not fit and there because the notch was smaller this meant that it could still get scratched I personally wouldn’t care but because he tried to sell me a product that did not work without letting me know I took it the wrong way.Second of all when I walked in to the store I walked in and asked if they had a case he proceeded to get a case from the wall and ripped it out the box handing it to me without asking what type I wanted or color.He isn’t gentle at all with your phone he smacked the phone with the dust remover and it kept hitting the desk overall terrible customer service I recommend going to other locations.

Ti
Review №3

Super friendly and knowledgeable staff. Reasonably priced phones and plans. Perks like amazon prime and Netflix are nice and help save money.

D
Review №4

Not a store I would recommend.Went in their last year to report the text messages I was getting to update my Lookout antivirus with Norton with a link that when I traced the origin, came from northern Russia.When I showed the link to the representative their, they told me it would be fine to install the software. Sadly, it was a hack job coming across the t-mobile network that the representative couldnt even comprehend. Looks like they dont have much training at that store, so be forewarned. Use caution in dealing with these young adults.

Ju
Review №5

Would give 5⭐s but i think loyal customers who have been with metro a long time should get special promotions or something to show their gratitude. (I been with metro almost 20yrs) & nothing!! Sad, sad, sad

Ch
Review №6

The guy with the ponytail is always super helpful and kind...the low stars is for the kings lines that take 30 mins or longer....they need more than 2 employees working

Ju
Review №7

Metro needs 2 reward the ppl who have faithfully stayed with them!!

da
Review №8

Good place to get your phone.Good service very helpful all personal, very clean place, close to los grullenses taqueria.You can go pay your phone bill right there, and they almost had all phone brands.Working hours are from 8:00 am to 8:00 pm. Everybody is very competent at what they do.

Sa
Review №9

Yaritsa helped me set up my galaxy S5 from verizon to make calls and use the Internet. Then my mms want working, but she remained very helpful. Manny came in and also helped with some top secret codes to get all 3 components working. SUCCESS!Thank you both for your kindness and help while my baby ran wild all over the store haha jk.

Me
Review №10

Thieves that rip you off, promised that phone we spent $200 on was VR compatible, we only bought phone to use in VR headset, and when it didnt work, they refused to refund or exchange for one that did work.

Mu
Review №11

Cheap deals with great service . especially with my phone breaking all the time . my fault tho lol

Da
Review №12

Great place to buy phones

Pa
Review №13

Love my Metro, and my phone!!!

Ab
Review №14

Good prices and plans

Lu
Review №15

Amazing customer service

An
Review №16

New phone

An
Review №17

They serve very well, thank you.

Ed
Review №18

All very good, good attention and very friendly

Ef
Review №19

They have a very helpful and very friendly staff

Ra
Review №20

Go with Manuel Álvarez JR that compares very well any questions or concerns he clarifies them 👍

Information
7 Photos
20 Comments
3.8 Rating
  • Address:231 San Benito St, Hollister, CA 95023, United States
  • Site:https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 831-636-3332
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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