user
Hobby Lobby
111 Wilson Ave Suite 3, Hanover, PA 17331, United States
Appearance
Hobby Lobby
Comments
El
Review №1

Beautiful store.Great selection of crafts and home decor.Was able to find everything that I had on mylist.

Ka
Review №2

I need to stay out of this store! I always end up with an overflowing cart. Great merchandise and great prices

Je
Review №3

ALWAYS CHECK YOUR RECEIPTSWe shop at Hobby Lobby often and have learned to check receipts as soon as I get to the car to make sure the prices are keyed correctly. To the cashiers credit, Hobby Lobby uses an antique system where everything is keyed by hand and the percentage off needs to be checked against the weekly add and entered by the cashier. So there are often many problems with the wrong prices rung up (I suspect Hobby Lobby does this on purpose so they can overcharge customers who dont check their receipts). Additionally, the customer doesnt have a monitor that shows prices as they are entered - hence the reason I have to check the receipt when I get to the car instead of catching them before I pay.Last night, when I checked the receipt I was overcharged (again) so I tried to go back into the store to have the prices corrected and my money returned to me. We had checked out at 7:56 - 4 minutes before they closed. I was back to doors before 8:00 because we were parked immediately next to the building and I reviewed the receipt quickly knowing that they were closing. After they wouldnt open the doors, I called the store twice, and once spoke to the manager and the next time the assistant manager. Instead of fixing their error, I now have to make a special trip back to the store. I understand if it was something that I had done wrong, I am responsible then in that situation and wouldnt be upset about having to make a trip back to the store. Not only would I have returned to the store, but I probably would have done more shopping while I was there. However, Hobby Lobby made the error and instead of fixing it right away as they should have, I now have to make another trip to the store on a different day.Customer service is garbage and since there are other craft stores locally as well as online, I refuse to shop there again.EDIT 10/13: I called the Corporate Office last night and left a message when the store manager refused to fix the issue. They returned my call first thing this morning. Robin (Corporate Customer Service) apologized right away and said that in no way should the store manager not have returned the money from the overcharge last night at the time it happened. The manager should have handled it differently instead of making me return to the store. Robin offered to mail a check for the money owed back to me, which I greatly appreciate. I thanked her but chose to return the items. Hobby Lobby’s corporate office has excellent customer service, too bad the Hanover location can’t claim the same.

Co
Review №4

The Hidden Gem for creativity, imagination, and bringing projects to life! I am so thankful for the chances I get to go buy new furniture while I am there and get inspired while I am there. 🥰 They also had a great clearance section of books that are Must Reads on sale currently. Id recommend you give them a try!

Jo
Review №5

Great selection of products and very organized. This is the time to buy your Christmas decor its 40% offJohn

Ch
Review №6

Gotta LOVE Hobby Lobby! Always ahead of the pack at getting out seasonal decor at reasonable prices. Friendly & helpful staff who are available on the floor & at registers.

Vi
Review №7

Good place to browse. Nice greeting card selection. Missing the coupon online.

Da
Review №8

I dont go here often but my wife does. Anything you could want or need for crafting they pretty much have.

Wh
Review №9

I love this store. Everyone is so helpful and I love their inventory. I got a cute little side table for my hallway.

Ra
Review №10

In my many years of visiting Hobby Lobby, it is always 5 stars worthy! Everything from product quantity to quality, store atmosphere, frequent sales/savings, and employee attitude all make Hobby Lobby one of my favorite stores! Whether you’re an extreme crafter, here and there hobbyist, or simply enjoy unique, expressive home decor, this is the store for you, it’s truly a store for everyone as the creative possibilities are endless (and fun)! I’m happy to give Hobby Lobby an all-around, well earned 5 stars!

Am
Review №11

Great store and This place is big. You can find almost anything.

Ro
Review №12

A hugh beautiful store with everything anyone would want! Unique items not found anywhere else! And sale prices well wirth the trip.

Th
Review №13

Beautiful set up. Good prices.

Me
Review №14

PRICES ARE GOOD... ALOT OF DIFFERENT ITEMS!

Ja
Review №15

I found a telescope for $79.99. it was in the sale table i asked someone and she rudely said “ it’s wall decor not table top. “ so i said , “ it was on sale will a bunch of other stuff included with it?” she replied “no. it’s just table top and nothing else just table top see it says table top only this week.” 2 stars.

Re
Review №16

Nice store. Clean and excellent staff

Pj
Review №17

Great home decorating ideas. Wife spends A LOT of time and $$ in here

Ro
Review №18

The store was very clean. Very well stocked for the next three holidays.

Je
Review №19

Could have a better selection of certain items and the staff was friendly but frequently things I am looking for are not in stock.

Ve
Review №20

Always a good place to part with your money. Staff are helpful and polite. Store has just about anything you are looking for.

Wi
Review №21

I love hobby lobby they have such nice things ?? im always there shopping, very friendly staff ?? very clean

jo
Review №22

Dont stop there to much ,since they dont provide coupons any more.

Ch
Review №23

Love their decor & sales thry run

Cy
Review №24

I love this place. I always can find what Im looking for. It doesnt matter what kind of projects Im doing. I always find what I need, and I love there sales.

Kr
Review №25

I could spend hours here, love this store

He
Review №26

Love their selection of coin collection supplies!

Je
Review №27

I love this place, always a great selection.

Am
Review №28

Associates for very nice and they help you

Ma
Review №29

Not bad... it would be a better experience if there was another hobby store to shop at in Hanover. Competition is good for everyone. Check out lines can be long, might not have what you want in stock and theres nowhere else to shop locally.

De
Review №30

The store staff are always friendly. Some will help when asked where something is, others point in a general direction. The prices are high for what they carry, but if you hit a sale it is great. They have 40 percent off coupons good on one full priced item. I wish they would add another coupon like 20 percent off entire purchase.

s1
Review №31

Always clean, always have what I need, friendly employees.

4l
Review №32

Huge store with pretty things. Not high quality, but pretty. Very little made in America. Staff is always pleasant and helpful, but there are never enough cashiers! Stretching and framing a canvas has been a disaster. It wasnt ready on time. When it was finally finished the canvas wasnt stretched tight enough and canvas showed ripples when hung. Had to return, took a week to fix. Now canvas has fallen out of frame 3 times leaving paint marks on my tile floor and damaging $400 painting!! I put back in frame first 2 times, the 3rd time I took it back. They had it for 11 days before even looking at it. I had to call the store 3 times to get them to correct the issue! Thats twice I had to take same canvas back to be fixed. Next time I will pay more at a quality art shop and have it done right the first time. Its true that you get what you pay for.

Co
Review №33

Very nice place to shop. They have a lot of things like photo frames to silk flowers and more.

Ch
Review №34

Fair prices, great special markdowns awesome staff

Kr
Review №35

Always a 5 ☆ trip when I go to Hobby Lobby ♡

Lo
Review №36

I usually really like this place and I was able to get some really cool pieces of decor for my Mom but there are never employees on the floor and I can never find anything Im specifically looking for in the store.

Da
Review №37

Lovely items! Love the hours

Ch
Review №38

Absolutely love this store. Always friendly, organized and easy to shop. People are always offering to help. One of my favorite stores to go to!

An
Review №39

My wife drags me to hobby lobby and it would be better if they had a cool lobby for us guys.

So
Review №40

I love love love hobby lobby. They have almost anything and everything you could use in your home or crafts. They sell furniture all kinds of craft items flower arrangements knitting you namellllp it they have it. I love to go in there when they have 40 or 50o/o off of items and thats when I purchased the more o things, like furniture pieces. You need to take time and just go up and down all the different owls to see what they carry, I think you would love it too.

le
Review №41

I like the lovely decor they stock, and the quality is good. While the 50% off sales on seasonal items is great, I sometimes question the original price on the tags. They tend to feel inflated.

Je
Review №42

Did not have the type of picture frames we were looking for. Did not purchase anything.

De
Review №43

Good place to shop and nice people..

Ca
Review №44

I had not been there in a while, but was pleasantly surprised at the excellent selection of yarns.

B
Review №45

Expensive but good assortment of supplies for when you dont want to wait for Amazon

Ca
Review №46

Very courteous and friendly staff.

Lo
Review №47

Always the best selection.

Pa
Review №48

Anything you need, is here!!! Always walk out with more than I plan on buying.

Li
Review №49

Not happy that they got rid of the 40% off coupon in the App. I always find more than I need when I go in there and it was always nice to know that I could use that on my highest priced item. You say you are dropping prices around the store, but I don’t see any changes made in any items I bought today.

Ti
Review №50

Prices seem to have gone way up.& Can NO longer use a 40% off coupon I now go to Michaels & use the 20% coupon off the total or shop Amazon for better prices.hobby lobby use to be my go to store but not very often anymore

Ka
Review №51

Very nice selections. Prices are right. Employees arent so friendly though.

hs
Review №52

Prices are a lil high but what really gets me is their super Christian agenda is a real bummer. Dont recommend

Li
Review №53

Favorite store, they have something for everyone! Bummed that they no longer offer the 40% coupon, but just shop the sale weeks only and get about the same price.

He
Review №54

Great prices Great service I love this store.

Di
Review №55

What can I say, they have it all! Beautiful store

Ko
Review №56

My favorite store to shop except trying to find anyone to help was a little bit difficult

Pa
Review №57

Found what I wanted, in and out quick.

Ke
Review №58

Always unique finds. The store usually stocks up fairly quickly. The staff is always nice.

So
Review №59

I love hobby lobby. If I was rich Id take my arm and shovel everything into my cart as I walk

Ge
Review №60

Beach house stuff, staff awesome!

He
Review №61

Never get a gift card to order items online. They are false advertising that you can use a giftcard to order items online. I would email the better Business bureau for the false advertising of using a giftcard online . It is bull what if a kid was given a giftcard and wanted one of the new diamond crafts they cant order it for them selves with a giftcard . Dont put that you can use a gift card if you cant you are rude

Do
Review №62

Wow. Hit a great sale on scrapbook paper and odds and ends. The fall decor is 40% off and the selection is incredible! Thanks Hobby Lobby!

ro
Review №63

Very nice store, everything you could imagine!

Sh
Review №64

Love love love this place

Ho
Review №65

I love Hobby Lobby. I think the location in Columbia gas more product to offer. Product at this location is limited and sells out quickly. Locals in Pasadena dont seem to go outside of Pasadena.

Na
Review №66

OMG. I died and went to Heaven! LOVE this store!!!

Gr
Review №67

I drive an hour to pick up an item that they dont have in store at Michaels or JoAnns and when I get there the music is nice, the staff is nice, so many selections, I stayed and looked at everything. The prices were amazing. Im happy its organized by color and theme... awesome favorite store.

Lo
Review №68

While out shopping I had specific items I was looking for, for my home. I decided to check out Hobby Lobby. I walked in and boy was I happy! This store had so many awesome items. I found what I was looking for and then some. If you are looking for specific decor or household items, look no further...you will probably find it here.

Jo
Review №69

Always an experencie. I recommend it.

Br
Review №70

This place is full of all kinds of great things for aroun the home or office.Clean facility and friendly staff too.

To
Review №71

Cool crafts

St
Review №72

Great store! Every employee is friendly and helpful. The store is always well stocked. Thanks Hobby Lobby...🙂

Ta
Review №73

You can always find something to do here. The store is never low on items and there’s always sales going on. Friendly cashiers. I love this place

Mi
Review №74

Products are plentiful, store people are nice. Found what we were looking for

Ta
Review №75

Very clean. No lines. Holiday decorations are always stocked.

Ka
Review №76

Stopped 40pct off coupon if not on sale I dont get it.

Jo
Review №77

Staff friendly, store well stocked with a great variety of products

Gu
Review №78

This place we get five stars if it was open on a Sunday. It seems that whenever I need something it always ends up on that day and then Im stuck having to go somewhere or having to wait until the next time when they are open. Theres some cool stuff there but a lot of it is junk. The best parts of Hobby Lobby are the artists sections. If you need art supplies this is definitely one of the places you should stop. But, being closed on Sundays really messes up my schedule when I need something.

ke
Review №79

Always love their 40% off coupon. Just went in and got what I needed and got out. Can go back later to window shop.

kr
Review №80

Wonderful place to find just a little bit of everything....but they close too early! It hard to take time to browse when you work during the day and by the time you can get there, they close. Most places of this caliber are open until 9:00...add another hour to your open time and you will have a lot more business.

Ed
Review №81

Amazing store!

Pa
Review №82

Just everything you need love shopping here

Da
Review №83

Very nice.

Ka
Review №84

Great selection and stock of items. There are always employees somewhere around to ask questions to. If line gets long at checkout they quickly bring up other employees to ring up. One of my favorite hobby lobbys Ive been to.

Ke
Review №85

Awesome store..love going there

Tr
Review №86

They have just about everything its awesome

Ne
Review №87

Its Hobby Lobby. You go for 1 thing, you come out with a cart load. Its something they pump into the air.....

Ju
Review №88

Good service

En
Review №89

Good stuff

R.
Review №90

Nice store. Just about every hobby/crafting related item you could need. People here are all polite and store is well stocked. Store is also kept clean and fairly clutter free.

St
Review №91

We use tea lights at a historic site i volunteer at. They have then very reasonable. Staff is always very helpful.

He
Review №92

I absolutely love this store, I never walk out empty handed! They have a great selection and variety of decorative items. Also crafting items, artificial flowers, paints, art supplies etc... They also have rotating sales, something is always on sale and many times at 40-50% off.

Ri
Review №93

I dont like them you have to pay a lot of money for something little

Ci
Review №94

Wonderful service! Fabulous selection and buys. I love it. Truly a ladys walk into a world of special decor!

De
Review №95

Would not honor a sales price for a model car that you put together. It said 50% off of the $27.99. Lady was super obnoxious about it and embarrassed my 13 yr old son. Won’t be coming back.

Ka
Review №96

If they dont have it at Hobby Lobby they dont make it. They have all of your arts and crafts needs. This is a nice, new store, super clean and bright. I can spend hours here and drop lots of money. Lol. Even if you dont do crafts youll love this store and their home decor.

Ne
Review №97

Very nice staff. Found everything what we were looking for

Br
Review №98

Whether you are looking for a fun activity with your kids, to redecorate a themed room, or to spice up your desk space, Hobby Lobby is the place to be. Simply put they have the best selection of a huge range of hobby supplies anywhere in 50 miles around the Hanover area. Not only that, but their weekly rotation of specials and deals make it so that you are never pinching your wallet to afford a visit. If you are visiting I would set aside at least an hour because even if you know what you go in for, the selection and options will blow you away.

La
Review №99

Nice to look around , I normally buy something .

Me
Review №100

There were lines all the way back in the isle. They only had 2 lines opened and had workers standing around not doing anything. I finally get to checkout and they say they don’t accept Apple Pay. Even tho the website says they do.

Information
74 Photos
100 Comments
4.5 Rating
  • Address:111 Wilson Ave Suite 3, Hanover, PA 17331, United States
  • Site:https://www.hobbylobby.com/
  • Phone:+1 717-630-8297
Categories
  • Craft store
  • Corporate office
  • Fabric store
  • Hobby store
  • Home goods store
  • Picture frame shop
  • Scrapbooking store
Working hours
  • Monday:9AM–8PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations