The ladies that work here are extremely nice & helpful. Ive never had any issues picking up furniture at this store! Very high quality furniture sold here.

I have purchased a couch and chair with Arhaus. Great quality. Also have rugs, vases and other decor. They have never disappointed me and all their items are unique. Friends always complement as to how nice and unique they are.

Im a Designer here in Houston this is one of my favourite stores to takes my Clients When were looking for good quality furniture. Arhaus never disappoints us!🧡❤

This place is very pricey just a heads up but there furniture here is unique because you dont these type of style on other furniture locations. If you have a certain type of unique taste or style and dont mind pay an arm or leg, check this place out. They have good stuff for furniture here to check out. Please Share, Like and Follow for more true ratings. #JaysTrueRatings

Mostly contemporary furnishings. A few unique pieces but not for those seeking rustic flare.

Gorgeous stuff! LOVE this table!

Very interesting pieces from a place weve never been in. Jaime helped us find a buffet table that literally NO ONE in the area had anything like. Its a staple piece in our dining room now.

Simply gorgeous!!

Very nice sales people. We were greeted at least three times. And all furniture is recycled from older furniture or materials manufacturers would normally dispose of.

If you go here, ask for Jami! She was hands down one of the best customer service experiences of my year. I live outside the state, and she went above and beyond to help me choose 2 sofas- answering my many inquiries, sending me multitudes of pictures, giving her expert opinion, and being available to me day and night. What a rockstar, highly recommend!

IN RESPONSE TO YOUR RESPONSE***I emailed you back with the email address you gave in your response. I gave you my contact information and took the time to contact you. Well.... That was 3 weeks ago and you have ignored me just like the staff in your store. Thank you for pretending to care so you can publicly make youself appear that you want to help your potential customers.Came here with my wife to buy a sectional sofa. We were completely ignored and we were the only people in the store. The staff here has 0 interest in helping customers or even making eye contact. We took our business somewhere else.

Good guy pickup.com

This is a nice place to get modern stone and wood furniture. All of their products looked great. The lady helping us was friendly and knowledgeable. Things are a bit pricey so be prepared to pay for a great luxury look.

Ordered table and buffet. Both delivered wrong. Contacted Concierge Service what a joke I had to chase for a credit for over a month. Then I had to set up the return with the trucking company because Concierge said they could not phone them to set up. The only good thing was they did not charge me the restocking fee only because it was their mistake. Sticking with Restoration Hardware from now on.

Visited the Baybrook store looking for a bookcase. Was in the store over 15 min. There were 3 employees chatting with each other behind the counter. No welcome - not even “hi”. They were socializing among themselves. There was also another group of customers in the store. I was interested in purchasing the Colton 63” bookcase with ladder and would have placed the order in the store if someone, anyone, would have acknowledged me. This store might sell more with the right training.

Great experience so far. Excellent quality furniture and Gaby, the manager, was superb. Very pleased :)-Martin

Fantastic furniture and decor. One of a kind items, elegant pieces

After going through the process of buying/ paying for a chandelier that they said is in stock they told us it would take over a month to arrive!!We understand patience, but they tell us that after we paid for it, an item that is in stock!! ridiculous!

Nice staff, enjoyable decor.

Really well laid out store with high quality pieces.

I have been in the Baybrook store many times and never had the attentiveness that Sheri gave me. She was great, would recommend her for anyone wanting that next level of service.

While I was disappointed in the wait time to receive my furniture, i have to say the the customer service in their friendswood store by Jim made up for it. Jim is amazing and i highly recommend him and Arhaus

Spent 45 minutes trying to buy something that should have taken 5 minutes. Nice furniture but the people are clueless. Just browse there but then go buy at home. Beyond painful.

Very good food and service

All the ladies are very helpful

Everything is a little bit pricey but the quality is through the roof.

Cool stuff