The best customer service in Ft MYERS. Best bike shop In town. They did an amazing job on this custom wheel build. They keep me on the trails week in and week out no matter the condition the bike is in. Thank you Dave and Arley for your amazing customer service. I send everyone I meet with a bike that needs attention to these guys.

Super accommodating and friendly. Not from the area, but Beau made us feel right at home. He even stayed late to help us when we had a malfunction after a late ride at the nearby park. I highly recommend this bike shop! Beau will have our business when we return... he is a great asset to the business!

This is the best bike shop! They have serviced 3 of my bikes now and trued many wheels from people trying to run me over. They are awsome people and theyre prices are more than fair! They have made biking fun and affordable! Please give them your business because I fear Covid and import tariffs are trying to kill them.

Very friendly and fast repairs! My wife needed both tubes in her bike replaced and we wouldnt go anywhere else after our experience. Thank you!

First time customer and needed alignment work done..Did work while I waited at a great price.Thanks for geme the trail.

Very knowledgeable about bikes, fitting them to the rider, cleaning and tuning them up! Great people to work with 👍🏼

Always great service and prices!

Its friendly and welcoming shop. They dont try to make you feel dumb, and get you to buy unnecessary stuff. I have been having bad experiences with the shops around town, So this place is a breath of fresh air!

Visited the shop on 6-3-2020 the gentleman who repaired my bike was professional and extremely FRIENDLY in fact we had a long discussion about our families and political views. I was very impressed with his knowledge and compassion for humanity in addition to his work ethic. I learned that his name is Arley and that he was in fact the owner of the shop. We did have one dispute when it came time for me to pay the bill in that I felt that he was not being compensated fairly when he told me the price so I had to INSIST even as he protested I left the money insisting that he has a family to support and I would have paid more at another location. I had to travel about 6 miles to his store because he told me that he would correct my problem immediately while I waited. I have now found a NEW FRIEND and will gladly drive by several other Bike Shops to patronize ONLY HIS SHOP !! Arley I look forward to seeing you again if only for another GREAT CONVERSATION Stay Well Thank you

Great place, friendly customer service, and a good deal.

This is my favorite bicycle shop. You can always count on kindness and professionalism here.

Best bike shop in town. Love these guys. Theyve worked on my bikes for years. Whether its my road bike or getting my mountain bike ready for the next season. They have the knowledge to get you back on two wheels and out riding again. Highly recommend them for what ever your bike needs are.

Arley took great care of me for my first bicycle purchase at JRA. He was super friendly and answered all of the questions I had. He was also giving great tips on how to ride/maintain the bike. I will be going here for ALL bike needs in the future! Thank you!

First time ive visited JRA bicycle shop, and am very pleased with my experience, my mountain bike rear bearings needed fixing and Arley the owner was very courteous, and very knowledgeable, and had my bike finished in a couple days. I will certainly bring back my bike for servicing in the future, and recommend them to my friends!!

I couldnt be more happy with the service from this shop. Everyone that Ive met that works in this shop has gone out of their way to be helpful. Excellent service and great prices. This is now the only shop in town I will bring my bikes to!

My wife and I found JRA online and read their reviews. We cant say enough about our positive experience. Wow! Great customer service! Great advice for Novice riders! These guys know their stuff And went Above And beyond to take care of us before we left town-Thank you!

So, this place is great. I walked in with the seat of my bike, frustrated at the poor quality of the seat for my bike, a seat I bought at Walmart, I fully expected to have to purchase a new seat. The gentleman at the counter took the seat and replaced the shoddily built parts of my seat. He was quick with assessing the problem with the seat and with fixing the problem. He really knows his stuff. 10/10 will go there for all my future bike needs.Plus I took a look at the prices while waiting, theyre not bad at all.

Always a pleasure at jra. Most recently, i walked in and was acknowledged promptly, and was served very quickly while i waited to have a new tire installed on my front rim. Pricing was very fair. The location is clean and convenient.

Great customer service. Still waiting for my refund 🤣🤣🤣😅😅😅 but other than that they were great

I first went to JRA to buy a brake handle for my Bicycle. I have met people that have been amiable and nice, these owner were helpful and went over and above just good service. I could not get the handle on correctly so I took it to them. They completed the job at no charge and made other adjustment. The next day I call Arly one on the owner told him I needed some other adjustment. He had me bring it back. The did a tune up which did all the bike except spokes which my bike doesnt have . They provided a loaner and I rode home. On the ride home I noted there was a significant difference in the ride and comfort theres over mine. I went to pick up my bike, I asked if mine would ride as nice as theirs. He said probably not. Well to my surprise it di ride much, much better. I have found a place to fix my bike but also met some great people. The owner are Arly and David both great people that care about their customers and take very much pride in their responsibility to the clientele. If you or anyone you know needs help with your bike or looking for a great place to buy from sincere owner THIS IS THE PLACE.

Arley and Dave run great shops and the best bicycle shops in the area. I have been using their services for multiple years and have been very impressed. The only guys for my bicycle needs.

Absolutely great shop. My bike has never ridden so well. Thanks guys.

These guys are great! And build great wheels! When I first thought about getting a custom wheel for my mountain bike, I thought it would be extremely expensive, but they offer so many options, you can get just about whatever you want to fit your budget and your bike, even if your needs are very specific like mine were! When I need new wheels made in the future, Ill come here. Not to mention the fact they stock Santa Cruz and other extremely cool bikes for sale.

Most trusted information i have been given by any professional bike retailer. There was no sales pitch, just helpful information. Listen to the advise you are given. This shop is here to help you not fleese you.

Love Dave and Arley, great shop, the only place locally to find bmx gear.

Wonderful shop for the serious cyclist or novice. I highly recommend them.

Really nice shop. I thought it was going to be a BSO bike shop, but real brands, good quality accessories and a really nice guy behind the counter.Ive added JRA to my bike shop rotation.

I was nervous about finding the right bicycle. They didnt try to up sell my on anything and understood what I was looking for. Knowledgeable and answered all questions I had without making me feel stupid. I purchased the perfect bike. It didnt come with a kickstand, they found the one for my bike and installed it. They also do consignment and have unusual bikes and great deals on them.

Best bike shop ever!!! They are so personal and experienced. Arley and Dave are amazing and have another shop in North Ft. Myers. The one I visited was on Fowler. This is a great place to purchase a bike or anything bicycle.

Very friendly, very helpful, walk me through what I needed. I would definitely recommend them to anyone looking for a friendly neighborhood bicycle shop!

Very helpful and friendly!👍🚴‍♂️🚴‍♀️

They did a spoke replacement while I waited. I cant leave my bike because its my only wheels. The crew were professional and personable. They do a bike tune-up for $60 that I will be getting soon. Best bike shop in Fort Myers and I think Ive tried them all.

Evan did a great job for us tonight. Great customer service

Email to them & no response back.

My go to! These guys are skilled

Friendly and good customer service.

Very nice and helpful

Very friendly personal and fair prices!!!!!

Engaged personable customer service he got right on it just moved here from Naples to Estero (I went to Trek coconut point and Schwinn sort a dismissive and a big 0 on service)This is my new Bike shop, great people!.

Excellent Service will be back for sure

Very nice and professional people!

Excellent customer service and great atmosphere

Really knowledge. Great atmosphere

Arnie is awesome, great selection from both shops.

Every single time all expectations are exceeded!Dont go anywhere else. I hope they are in business forever.

Great customer service and all around great staff.

Friendly staff and great selection

Excellent customer service

Go to shop for bicycle maintenance

Very helpful

Service professional.