Bought a bike from here a few hours ago. Ben had exemplary customer service skills. Wasn’t pushy at all. Hope to do more business here!

Had a top-notch experience with buying a bike from Ben. Came back 2 days later because it wasnt shifting quite right, and he and his team took great care of me, even changing out and upgrading the chain to get things working right. Highly recommend them for their service to anyone!

Thank you to Ben and team for you fine customer service. I had a great experience buying this Rocky Mountain element. And was riding strong for a year and then my worst nightmare snap goes the chain stay. I contacted Ben about this issue and between Ben and Rocky Mountain warranty. They had me back on the bike in ten day with the new part color to match. Couldn’t be happier with my experience with coastline cyclery. And good job on the riding Jersey’s they look great and fit great

I highly recommend this place. After going to many bike shops looking for an adult trike for disabled brother, they by far were the most helpful. Ben took care of everything went over and above and made this customer very happy!!!!

I went to purchase a Bike Trainer but they didnt have any. To my surprise they offered to help me by searching and ordering one online for me. I wasnt going to do it because after all Im sure I would have to pay more or some kind of fee but they were SO NICE to me and my family that I didnt care if there was a fee or not.They are so friendly. I have been living in Florida for 11 years. We have been in other shops like one at Cleveland Ave (41) where my husband love to shop cause the prices are right but I dont like it cause they are not friendly. If you want to feel welcome with a nice family ambiance go to Coastline Cyclery.

I drove 50 miles to Ft Myers to buy a new Day6 bike. Dane provided excellent, patient service, making the necessary adjustments. They were having a spring sale, so, I ended up getting a bike carrier which I didnt think was possible for my fiat.

Great selection & friendly knowledgeful staff. I made my purchase before the pandemic hit so please be patient because every bike shop is getting slammed. A key to why you should shop here is the 1 year service after the sale pledge. They work hard to earn your business.

My wife and I purchased a couple of bikes to ride comfortably and to get some good exersize. We stopped at another bike shop close by first and didnt have very good vibes about it. They were short and didnt seem like they really wanted to help us. When we went to coastline the staff was amazing and they let us get a feel for multiple options. They were informative on explaining everything which helped a lot since we have only had Walmart bikes over 15 years ago. I am looking forward to seeing them again when we bring our new bikes in for their first service.

So nice shopping, I cant wait to go back!

The best customer service in town!!! My wife and I got Scott bikes from them a year ago. Us being new to road cycling, Coastline was very helpful in getting us what we needed. Coastline continues to support us with advice and upgrades. We have been on a few group rides with them as well, which helped us gain even more knowledge of the sport. We love their new bigger shop too. They have everything you would need for cycling, and if they dont have it, they can get it. I recommend to anyone looking to get a bike or upgrade their current bike to check them out first!

I’m an experienced ultra distance guy based in Seattle where I have many excellent shops and mechanics to choose from. The front derailleur on my Florida bike broke at the clamp and Coastline Cyclery came to the rescue.Ben (the owner) and Rick (the mechanic) were both great and super nice!!! The repair charge was also very reasonable.This shop gets my highest recommendation. I can’t say enough good things about them.

Very friendly and knowledgeable staff

Amazing service. These guy are the best. Not going to upsell you on services you don’t need. Customer for life now. Service sets these guys about the rest of the shops in fort myers by miles

Rented a Scott Solace for a couple of days. The bike was in great condition and the staff was very friendly. My special request of getting the pedals changed to my own was no problem at all and just took a couple of seconds.Great service overall and easy process of renting a bike. Would recommend!

Completely rude. Didnt even acknowledge me. Came in for race packages for Run for The Arts 5k. Called before I came in to confirm packet was there. Then drove 30 minutes to find out not here until 3. Never looked up from computer. Never apologized. Could have missed a potential customer buddy. Oh well!

Didnt know these guys were here & while passing by saw them and decided to stop in.Really nice people and everyone seemed really knowledgeable. I tried several bikes and got trained on the difference of accessories which there are a ton of bike and clothes accessories on site.They also have a full service area and bike fitting in store.I was happy i stopped by.

Its a great shop. Great service and has anything you need when it comes to whatever bike you have. I highly recommend this shop. Check it out. True professionals.

Very nice store. Rick helped me by having the tires I have been looking for and he just took care of my most immediate concern. Prices appeared reasonable. Highly recommend. Thankyou

Had my bike serviced at Coastline Cyclery the other week. What a wonderful staff. As soon as I came through the door I was greeted by Tina. Who walked me back to the service department where they were talked me through what was need on my bike. Great Staff!!!!!

A great bunch of people here! We were just traveling through and needed a few minor repairs and some new tires...friendly, helpful and quick with prices as good as the service. Highly Recommended!!!

I bought my Scott road bike from them and Im very happy with it. The staff is very knowledgable and they took their time to make sure the bike fit me just right and I was comfortable on it. They even did a FTP test with me in their training studio. I came back for trainer workouts. Their training studio is great, perfect for rainy or very hot days and has allowed me to get workouts in I would of missed or dreaded on a gym bike.

Been using their shop for a few years and my bike repairs are fair priced! With great customer service 😎

Ben and his team are top shelf for customer service, repairs, and sales!

We rented four bikes for a week-long family holiday. Owner Ben Eastburn went out of his way to equip us with everything we needed. Then he delivered the bikes to our rental property 30 miles away in Bokelia and picked them up a week later. The bikes were in excellent condition (two or three of them were brand new). Whether you are looking to buy or rent a bike in Fort Myers, I would highly recommend Coastline Cyclery.

I dont believe this store deserves any stars. bike is 5 years old my mechanic has moved . Its hard to find someone I trust with my bike. thought I would give these guys a chance as I heard decent things about them. Not impressed at all. asked for a performance tune up, plus new cassette, chain an to grease pedals. Didnt have a 11-23 cassette so I went for the 11-25 ( should of know to leave then)new chain, greased pedals. When I have had tune ups at the other shop they explain what they replaced ect. which you would expect. Not here, I was waiting for them to tell me what they did, They rang up the cost an that was it no explanation at all plus they charge me an additional $ 10.00 to install my chain. Asked what they did the guy wasnt sure . At this point I am frustrated Paid the $ 229.99 invoice an left. Maybe I should of went off but when you pay to have a service done you expect to have an explanation of what they did or maybe I expect to much . They are obviously not a professional shop and if you care about an expensive tri bike dont go there.I have to say that I am impressed that the owner of the shop contacted me directly an seemed to be upset to hear of the events that took place at his store and wants to make things right.

I purchased a Scott CR-1 and had issues with a warrantied repair that parts were not available. I was provided with a wheel to get me back on the road while Tony looked for a resolution to the problem. He called up Shimano and got me replacement rims for ones that had spokes that were not available. Overall awesome experience with excellent support!

They were very attentive and helpful. I highly recommend them!

GREAT customer-service-oriented bike repair. THEY COME TO YOU! (what an innovation!) Very reasonably priced, to boot.

Awsome people always willing to help me even tho I’m only 15and new into the hobby couldn’t ask for better my favorite local bike shop

Very helpful. I bought a bike there today and am pleased with the transaction.

This bike shop is amazing. Always helpful and has competitive pricing!

Large well stocked professional bike store . Had multi bikes repaired and the the staff and mechanics are helpful and courteous

I have purchased a lot of cycling products and they have worked on my road bike several times. We are blessed to have such a friendly, professional family owned bike shop like Coastline Cyclery here in Fort Myers!

Ive bought my last three bikes from Tony . He truly cares about his customers .

Very courteous and prompt with basic bike maintenance.

Ben is the man he has been servicing my trek and he is the best without a doubt:-)

I was in town for the afternoon to get some laps at Caloosahatchee in prep for an upcoming race. I wound up slicing my rear tires sidewall. Even though I had a replacement tire, I didnt have enough stans sealant or a high enough psi pump to get the trick done trailside. Quick search on google maps and I found this place. The owner was very friendly, had plenty of stans sealant in stock, and was kind of enough to lend me his air compressor. The price was right and I was in and out quickly enough to get my laps done. Definitely recommend and if I were local in town this would by my go-to-shop!

They were very helpful and courteous.

Ben,dane, tina and tech mechanic are the best in the cyclery business. They are not pushy, like car salespeople. They treat you like family, they give all aspects of a bike...features and benefits.....not like trek salespeople, just want your money and kick ur butt out the door. I personally bought a se bike for distance riding and it has kepted up with me....2300 miles and going. I will always be a loyal customer to coastline cyclery...give them a try !!!!!!!!! See the difference between quality service and a fast make a buck bike shop

Excellent bike shop for new road, mountain, hybrid, and cruiser styles. Repair service and all accessories.

Great shop it’s the best in town!

Looking for a ladies cruiser bike.Only 1 available..did not like the fit..will comeback later in summer.

Super nice and competent staff. We got two absolutely new bikes for rent for 14 days and had a great time in FL. And the price can also be done with a little charm if the rental period is longer ;-))