Great customer service. They found the issue of my A/C Honda fast. Additionaly they did the oil change. 100% Recommended.

Felipe is great. He will take care of you.

Outstanding crew to take care of your vehicle

They did great work on my vehicle, good service and good pricing!

Bad costumer service employee was a joke check one tier prusser 10$

Amazing service and good price

Great efficient work will definitely use them again if I need some more fixing

They were great same day service good customer service

Ask for Arturo. That guy is one of the most honest mechanics I have ever met. I will definitely be coming back again. They got me in and out quickly, and answered all of my questions.

The owner is outstanding but, the older lady is mean.

You can trust them.

In February, 2019, I took my car to get it fixed. Spent $1,914.77, to change the Sensors, Engine mounts front left and right mounts, and rear struts and shocks. Replaced my front tires 4 times because the tires would wear down very quickly. Bought new tires 2 times, then started buying slightly used tires. Took my car to get an alignment and was told I needed to replace the front mounts. I explained to the mechanic that these mounts had just been replaced recently. Was told they needed to be replaced and was informed I could get them either at Auto Zone, or ORiely. Bought 2 new front mounts, and had them installed. Went back to Pro Active Car Care 09/14/2019 requesting a refund for the ones installed by Pro Active Car Care, since the front mounts had to be replaced. Was informed the mounts installed by Pro Active Car Care were under a 6 month warranty, but since Pro Active didnt do the work of replacing them, no refund could be provided. Was charged $335.00 for both the front Right and Left Mounts by Pro Active Car Care in February 2019. Auto Zone charged me $199.98 for both left and right front mounts. In addition to the mechanic installed them for $150.00. Unfortunately, I dont know much about cars, but I dont think I will be going back Pro Active Car Care, again.

This being my first car repair service here, I am completely delighted with their customer service. The tech walked me through all the steps and completed in a timely fashion. kudos!

I couldnt be more pleased with the service I received from the folks at Pro-Active Car Care. I was referred by another great company, Comfort Auto when shopping for ac parts for my car. Lou and his staff did an awesome job getting my car back on the road with cold ac in no time, not to mention for several hundred dollars less than several competitors I got quotes from. I would highly recommend these guys to anyone looking for a fair deal on honest repairs for their vehicle.

The owner is a very honest person. I needed to get shocks and struts for my daughters 1995 BMW. I went to City Garage and they said they could do it for $1500. I called Pro-Active and told them I did not need OEM original parts. The owner researched the parts and quoted me 50% what City Garage quoted.Pro-Active did a great job! I now bring all my cars there because I know they are fair and trustworthy.

I talked with the owner of the shop and discussed with him my situation I was in and asked him if he could change my oil. I payed for the oil to get changed and I thought that was it. He then told me my car needed 400$ is repair and my cat would be fixed. I asked him to please be honest and tell me if he thought this was going to fix it or not, so I could put a down payment on a different used car that didnt leak oil into the car causing lung damage. He told me that would fix the problem with the car. I had a 2003 Nissan Altima. I payed around 400$ to fix that problem. Less than a week after the repair, my car shuts down on the side of the freeway and I have to call a tower to tow it to my mothers house until I can get the word to send the vehicle back to the shop to see what went wrong. The owner of the shop wasnt there for 2 days so I had to get rides to work until he came back to talk with me. When I saw him again I asked him what was wrong with my car. He replied for me to bring it by. I had to pay a tower again for them to toe the car from my mothers, back to the car shop. I left it there for a day. When I spoke with the owner again he told me I needed more repairs and they were about 200$ worth of repairs. I asked him why didnt he just tell me my car wasnt going to be fixable without spending around 1000$, because I could not afford that and would just go with a 400$-500$ down payment for another car. He told me almost nothing, and said there was nothing he could do, and that they are not able to diagnose every single thing that it wrong with the car at one time, that the problems with the car had to be addressed one at a time until resolved.I couldnt believe this man, the owner of this car repair shop would do that to someone who is his sons age. He told me the 400$ repair would fix my vehicle, and it did not. I spend around 700$ for an oil change and repairs on a car that I drove for less than 2 weeks. I was depressed for a couple weeks, because it really hurt me financially, and I was without a car borrowing my boyfriend car for about 4 months, until I could buy a cash car. I would never recommend this business to anyone. They are not honest and up front about repair diagnostics.

Been going here for years. Quality work at fraction of others prices. Honest people doing good work and never more than you need.

Good mechanic and good service

Have been going there for years and have always been treated right. The guys are very knowledgeable in car parts! Would highly recommend them to anyone I could.

My daughter blew up the engine on her 2004 Mini Cooper. I had taken it to the Mini Cooper dealer and they wanted about $4,000 to fix it. I found Proactive Car Care and I talked to the owner about the car. He asked me to bring it to the shop and I did. He checked the engine and it was not fixable. He recommended to buy a used engine and I agreed. He found an engine for $600 and replaced the old one with it. Total labor was $350, making the repair less than $1,000. The car runs amazingly! Im so happy that I found him. I highly recommend his franchise.

We have used ProActive for more than 15 years. They have always been fair, honest and timely. I will never use anyone else for our cars.

Very rude.

This is my ONLY mechanic shop. The customer service is excellent. I have an older vehicle and they take care of any issues that come up, and the price is always fair and reasonable !

Years ago my office purchased a bunch of Pro Active Car Care coupons. We spent over $500. They went out of business right away with no forwarded number, no address change posted. Nothing. This Euless location admitted to me that the Irving Blvd. location was one of theirs. Robbed. Just plain ole theft.

I will come back here any time I need a repair!I needed some repairs done and was being given the run around by a few places. I ended up purchasing all of the parts that needed replacing, and brought my truck here. I simply had to pay for the labor, and all of the guys who worked today were so courteous.

Great place to bring your vehicle always honest and very reasonable.Iwill bring my vehicle back in the future.

Awesome service, very knowledgeable and honest,

It is hard to find a mechanic that you can trust, but I trust the guys at Pro-Active. They always do a good job for us, and always charge a fair price. We once brought in an old VW Tourag that had been leaking a/c water into the passenger floorboard that we had been taking in to different mechanics for two years, and the guys at Pro-Active were the only ones who ever figures out what the real problem was and fixed it! They do a great job!

This is a great place the service was impressive really nice people keep up the great work that you do!!!!!

Great service good management a A-team to really on air-conditioning inside

Good and honest people that own the mechanic shop

Experienced mechanics. Friendly service.

The attention was fast and accurate at a good price.

Great service

Lot so full you could not get in

There is a real live primate there

Knows what to do immediately

Hell fix your sh.....

Over crowded parking

Excellent service