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A OK Auto LLC
2500 N Ridge Rd, Elyria, OH 44035, United States
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A OK Auto LLC
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Review №1

Body shop is on point. Johnny is hands down the best body man around. A classic car restorer. Muffler shop is excellent. Welding is on point. Dont use them as MECHANICS. They were supposed to replace my tensioner pulley. Busted my radiator. Didnt tell me. I drove it home with antifreeze pouring all over my engine compartment and a huge puddle in my driveway. After calling a real ASE certified mechanic I found out that they busted a pressure hose. Its vital for my car. They replaced the radiator. But tried to charge me $500 for labor on the pulley! The mechanic didnt know how to fix it, so he literally watched YouTube videos to do it. Now, Johnny and his daughter are beautiful people, but they really need to close the mechanic side down.

Ma
Review №2

I just LOVE A OK AUTO. its a no frills experience. They get your car in and done super quick. Very reaQAsonably priced. This is my second time getting work done from them. Really good people❤

Li
Review №3

Great prices, and quick! Will go back if ever needed, and will refer people! Thank you!!

Da
Review №4

Great service and great prices they know what theyre doing

Jo
Review №5

They are reasonable price and they do good work.

Mi
Review №6

Done two muffler jobs for me 1 on my Audi and 2 on my F150 very good work . Priceing was reasonable anywhere else would of been much more costly. Looks awesome

me
Review №7

Friendly service...good mechanics! I recommend A.OK.👍🏼⭐⭐⭐⭐⭐❤️

Si
Review №8

Called to see if I had to schedule an appointment to get my muffler welded and lady said they had an opening so when I show up there is a car that is getting worked on. I left my number so they could call me to come back when they were available and 5 days later still no call. Im going somewhere else to get my car fixed.

Di
Review №9

Went there by chance they could fix our damaged tire.Very friendly n helpfulThey took care of us in less than half hour n reasonable too!

Je
Review №10

My 86 year old Mother in law took her old Cadillac in for service because it was overheating . Yes it has the North Star engine in it. To my surprise they said that the thermostat was bad and it needed to be burped because of an airlock in the coolant system . And that costed $150 but they said that it was fixed but after test driving it the mechanic said the wheel bearing was bad and he could not let them take the car home it wasnt safe and then proceeded to point out that the water pump was an original from 2006 and she should replace that along with the wheel bearings The next morning they called my mother-in-law back and said it would be $1,200 and the car would be ready Tuesday. against my wishes she agreed .So on Friday I went up to the shop to find out what was going on with the car this is when I met the mechanic from hell. Who is taking one of what I assume was many breaks of the day sitting at the front desk in the air conditioningThis guy prays on women customers and people who do know not know anything about cars. With my mother-in-law by my side I asked him why he would replace a water pump that wasnt broke and why it was taking so long to do the job . He tells me its a hard job that he needs to take breaks from and proceeds to show me the car in the shop and what I see is tool strewn all over the place busted pieces and parts around the engine area Hammer marks where I dont think they should be. And then tells me hes under pressure by the boss to get the job done so they can make payroll and it will be done by tomorrow. Saturday comes he calls my mother-in-law to talk to me that he has to show me something so I go up there and he found out he had to take off the water pump housing and replace a gaskets that it would cost 85 more dollars but they would waive that be if she paid up today being Saturday and he would finish the car Monday against my wishes she did pay for the job in full so she waits till Wednesday to go pick up the car to come to find out the mechanic didnt show up that week and no work has been done on the car unlike they were telling her when she called and mechanic there said he would take over the job as soon as he could and have it ready by Saturday she picked up the car on Saturday to find out the original mechanic was supposedly fired drove the car from Lorain to Amherst and it overheated after all of us called several times and different phones were pretty sure our numbers are blocked or nobodys working there. if your car breaks down AOK parking lot pay to have it towed elsewhere trust me

En
Review №11

They had fair prices and the person who answered the phone was polite and knowledgeable. I didnt get any actual service thats why I couldnt give 5 stars.

Fo
Review №12

Rons the Best forget about the Rest !!The owners ok too and almost always around so thats always a plus !!

An
Review №13

Great place, super nice and reasonable

Je
Review №14

Good work at good prices thanks to John Kovich and his crew got me back up and running in no time

ji
Review №15

Great price, very satisfied . highly recommended.going back in a few weeks for more work to be done

Sh
Review №16

They have the greatest collection of old school cars! Whatever your looking for and absolutely beautiful too! 64 chevys...mustangs...whatever! If your looking for a classic car this is the place to hit up or if you need really great body and paint work done go see them!

Mi
Review №17

My Wifes Equinox had a split in the mid muffler, I took it in to A OK yesterday and they fixed it quickly and at a very reasonable price (especially compared to the $600+ that Conrads quoted me). Sounds great now! John, the owner is a cool guy too-it was my first time meeting him and he spoke to me like hes known me for years, very down to earth dude. Highly recommend this shop!

Ib
Review №18

Best exhaust work☝️

Im
Review №19

Gets you RIGHT AWAY! Work is AWESOME! Owner is just as humble as one of the guys-mechanics

To
Review №20

Great place to check out and get your vehicle back on the road. Give a visit and a chance to show there skills.

Su
Review №21

Great place and they do great work. Owner and staff very friendly. The price to install a whole new exhaust was very good. I will go to them for all my car repair needs.

Jo
Review №22

They offer the best prices, they don’t beat around the bush, And do a heck of a job. Would recommend!

Ma
Review №23

After calling and scheduling a appointment, I arrived early and got told to go find the short white guy on the property. Say what? Yea we don’t do muffler repairs up front it’s out back. After 10 min of looking for any other human I opened a employee only door and had a guy tell me he didn’t know where the guy was but that I should walk around outside and look for him. So I did. Finally I found the guy and he said stay right there and I’ll be back. I waited. And waited. Then he comes back and says sit tight they are pulling a truck out of the bay and you can pull in for your estimate. 40 minutes later still waiting outside the bay door I just left. Tuffy in Elyria got the simple sleeve and weld done for under $100. Put simply, the place seems skeezy and definitely lacks any form of professionalism.

De
Review №24

Horrible customer service. Owner is rude and will hang up on you and ignore your calls. Almost a week and a half of having the car and it still is not fixed. Call everyday to be told it will get done next day and its not ready. Bad business and would not recommend to my worst enemy

Co
Review №25

I live by their services. I dont use any other shop for major repairs. Thank u John for being u 💯💯💯

La
Review №26

Very courtious and knowledgeable staff. Fixed my granddaughters car. Good Job. And within the time they said!! 🙌👊

Be
Review №27

My neighbor told me about AOK and I am so happy he did. Had a new muffler system put on today, it it is no ordinary muffler system. It is a van with a wheel chair ramp and it had to be custom. I went there Monday and they were so busy (which is good to see if they are busy, they are good). So I went back this morning. I saw a lot of TEAMWORK among all the employees...everyone was busy and working hard. They have excellent customer service starting with Karissa at the service desk, she is very pleasant and knows the business as well as her counterparts. I couldn’t believe the excellent price and how quickly it was done. I would recommend AOK to everyone who has been unhappy with the other popular shops around town. AOK is the BEST kept secret in Lorain Co. Try them out next time you need any repairs...they do most anything! I am one HAPPY NEW customer. I will definitely go back!

My
Review №28

Nice guy and reasonably priced

Je
Review №29

Great shop .great prices .😊

72
Review №30

Great find! They checked my car for what I thought was a leak in the exhaust pipe and discovered the noise problem was something entirely different. Made a quick adjustment and the problem was fixed! Only charged me a $10.00 lift fee for the whole thing! Unbelievable! Very rare to find a shop like this anymore! I feel like I owe them money! I will definitely be back for other service!

Ed
Review №31

Awesome 👍😎

Br
Review №32

The best in the world!

Al
Review №33

I think theyre the best price in town for exhaust systems 👍

Ry
Review №34

Even with how busy they are they still get you in and out of there pretty fast. They have the best prices in town probably why theyre so busy. Where might be the fact that go above and beyond just your muffler and tire needs. And with a paint body shop next door its basically a 1 stop fix all. I would no doubt recommend them to anybody.

Ri
Review №35

Had my exhaust repaired today on my 2005 Dodge Ram truck . They ran me home and picked up when the work was done. Excellent work and customer service. I recommend them to all my family and friends.

Be
Review №36

Ive been getting my exhaust work done here for years on multiple cars and referred lots of friends and family and they never had any issues or complaints. Prices are more then fair for the quality of work. You wont be disappointed.

Si
Review №37

They took very good care of my daughters car! Great service, will definitely come back!!

Ca
Review №38

I had to go in to have a complete replacement of my exhaust. My guy (whos name is also Carlos) got right on it. He gave me a price that was reasonable and took great care of me. My car went from sounding like a Mack truck to being as quiet as a new car. I would recommend them to anyone. Get Ortiz to when you go!!

La
Review №39

Guy outstanding price and a wonderful mother truck never sounded better thanks From Lamar Lewis another happy customer

D
Review №40

Dont waist your time or money

Cy
Review №41

We had a simple weld job on our muffler done today. Everyone we spoke to was friendly and efficient, the job was done in under 30 minutes and the price was beyond reasonable. Could not ask for a better experience, I would highly recommend AOK!

Pa
Review №42

Long wait i couldnt make an appointment was told to call back monday called back no answer !!

Jo
Review №43

These guys are professionals they are the best.

Fe
Review №44

Very nice place, great painting here and all car work..

AR
Review №45

Johnny is good dude. Best price on exhaust and quick service. They save you money on repairs. A friend told me about them. Happy to have found them. Now they are selling tires. I bet they beat the price of competition.

Ma
Review №46

Came here about 2 months ago for my car. Was making a noise under the hood. Was told it was the tensioner belt and I needed exhaust done. The people are really nice but as they were fixing my tensioner belt I got a call saying my motor mount was crushed or something too so they added that to the fix in Total they fixed my exhaust, motor mount, & tensioner belt. When I got my car back when I turned my wheel to far to the right or left it sounds like something Is grinding and when I turn my hair on it just like hums really loud. When I first start to drive it the humming is so loud along with a slight shake. I still don’t know what’s wrong when I took it back up there they said they can’t find the problem, don’t know what it could be. And to bring it back when the noise it’s noticeable for them to find. Costed me $500 for half fixed car

Na
Review №47

Reasonably priced and efficient. Receptionist is knowledgable and pleasant.

Mi
Review №48

My car had a tire pressure light while I was in the area, the machine at the gas station didnt work. So I pulled in here, a man helped direct me where to go so he could fill my tires up free of charge. Thanks again!

Pa
Review №49

Always fair pricing with women

Ri
Review №50

Great price at Muffler auto repairs honest Hard Days Work

Ge
Review №51

Helped me out on a whim! Very thankful to these guys!

Ru
Review №52

Friendly family service. Very reasonable pricing. Pleasant atmosphere. All around great place.

Er
Review №53

If you know Elyria and surrounding areas, you know it can be hard to find a reputable place to take your car. AOK Auto and Muffler are a diamond in the rough amongst this industry.We were rear-ended and the pipe attached to the muffler sheared off right at the coupling. We took the car to a reputable, Big Chain Auto store they wanted $600 to replace the entire system. We took our car to A-1 Auto and Muffler they had it fixed within 10 minutes and only $50 bucks, one clean weld.If youre looking for a place to get your muffler tires worked on look no further.

Na
Review №54

Messed up my grandfathers car twice and take they’re time to “ fix it “ , has been there for a week now and saying they have nobody to work on it , so you hire people who can’t do they’re job and fix it ? Also not to mention these people never answer the phone it’s always going to voicemail but if you walk in they’re sitting around. Trash mechanic shop. Wouldn’t recommend to anybody

Br
Review №55

I need to get my 2008 impala straight piped and would you guy straight pipe

je
Review №56

Great place great prices good work..

Am
Review №57

Great customer service and did wonderful work to my vehicle. Very pleased.

Mo
Review №58

Hands down the best muffler guys in the state. They do what they do and they do it well and affordably.

An
Review №59

My husband had worse experience ever personal items came up missing from our truck

Sh
Review №60

Staff was very friendly and service was great. Took my car there for a estimate. They came back and had the work done in an hour and it was only $50 for a new flex pipe and the work. Will come back in the future.

Ma
Review №61

Today I made a stop At A-Ok motors after being verbally given a good review of their services. To be honest, Im confident in my word to refers others as well.Although I was a walk in and new client, I was treated as if I had already been a loyal customer. I was greeted immediately upon, arrival, the staff addressed every concern that I had regarding the noises my vehicle were making and they were honest !! I came wanting to get my flex pipe replaced and didnt need it. Theyre for the customer and not the dollar !!!Ill be sure to return, thank you A-Ok.Also special thanks to Karissa (my vehicle attendant)

Ga
Review №62

They performed great custom work for an amazing price, and I would definately recomend for getting exhaust issues fixed.

Me
Review №63

Great Customer service and fast repairs at a reasonable price.

Me
Review №64

I went to Aok muffler because my front tire was loosing air it had a slow leak from the valve. I was immediately greated by office personal upon arrival at the desk and got they me right in and solved my problem .. definitely will refer aok to all my friends! Great job guys! 😁

De
Review №65

Never take your vehicle here, they have no clue what they are doing, very shady

De
Review №66

What aswome place . Good people work there and aswome job . Will recommend to friends. Thank youAswome work done

Br
Review №67

Period best mechanic place ever . 🤷🏻‍♀️

Vi
Review №68

Amazing work at a good price

Sh
Review №69

Very fair n professional

Li
Review №70

Awesome service great price

mi
Review №71

WORST PLACE EVER!!! Had custom stripes done, first took a week and they were terribly done and they added a another color outside of stripe that I never agreed to..this was done to cover up the mess they made stripes were all swirled and pinstripes around them look like a 2 yr.old applied it on. I then tried to make it right took car back they took 2 more weeks to fix .. this time owner John refused to have any contact with me in regards to this issue.picked up car nothing was fixed it was just worse.. my Interior was so muddy and filthy i was so upset ..Contacted BBB he refuses to talk to them, to try to make things right. IF YOUR SMART STAY AWAY FEOM THIS PLACE...

Er
Review №72

I originally posted a positive review last year. I take that back and give it 1 star. It seems like they use to be ok but not anymore. It seems like when you take something in for 1 thing they end up causing more problems and then YOU have to pay for their mistakes. When you try to call to check on the status of your vehicle they are very rude and never give you a straight answer.. if they even answer at all!! Very unhappy with them and will never take any vehicle here again. They are A not-so OK

C
Review №73

Flawless service from beginning to end and saved us hundreds on our muffler compared to others

Jo
Review №74

Service was excellent, these guys really know what theyre doing very fair pricing, would recommend to anyone.

A
Review №75

I should have known better than to take my luxury vehicle here to get it straight piped, while he was cutting out the oem pipes he was not being careful and knocked my rear bumper with his saw on two occasions one of which cause a noticeable gouge in my plastic bumper, thankfully it’s on the underside so it’s not noticeable from standing outside the car. I will say the guys at the shop were all cool and knew what they were doing, problem is they all are lackadaisical and don’t take pride in their work, although the price was very competitive, I would have rather payed double to get some quality welds. Their owner is the one who did my welds who claims he has been welding for 20+ years. My dealership service writer told me those are the worst booger welds he has ever seen, they just globbed it all on the pipes instead of taking their time. I get quality work takes time, and was willing to pay more but they never even offered to take extra time because of the type of vehicle. Sure....if I had a beater booger weld it?! As far as bending the pipes and fitment goes they did a quality job I gotta say I’m OCD and the dual exhaust pipes were perfectly matching. My only gripe is the terrible weld quality and the hole in my exhaust now due to this.

Jo
Review №76

I took my vehicle in to c how much it would cost to get converters put on when I bought it it had light on bottom of vehicle I dropped it off and lights were still on it when I picked up I drove it it broke down and had it towed to my house where I noticed the lights were cut off I called up there and they denied there were lights even on there they r theives and I dont recommend them to noone!!!!

Va
Review №77

Cool Shop Very FriendlyProfessional Custom Exhaust Work & Pipe Bending 👍

Jo
Review №78

Friendly people great place to get your muffler fixed up quick.

jo
Review №79

If you need help heres the place honest work for honest pay thanks John!

Se
Review №80

Though I had to wait a while for my muffler work, they did a great job and was cheaper

Jo
Review №81

Best service,quoted price,awesome personel.A one stop shop for all automotive needs

Ma
Review №82

STAY AWAY!!! Terrible place, bad work, terrible customer service. Good place if you want illegal work done on your vehicle.

kh
Review №83

The owner is rude and un professional! I took my vehicle to get quoted for body repair that Johnny quoted himself, told me to come back the following Monday because he had too many cars at the time and no space for me to leave mine. After him telling me to come back two Monday in a row we had a conversation about me being upset about that and he hangs up on me. I called back to ask him why he hung on me and he said he thought I was done. Needles to say despite my better judgement I still went up there the following Friday after two attempts to drop my car of made an appointment with his staff in the office which was a women for the coming Monday at 9. Showed up early for him to tell me he wasn’t taking anymore jobs after I had already made an appointment! I’m glad he didn’t fix my car in the end I spent my money else where with better business people. He doesn’t even deserve one star!

Ro
Review №84

Fast friendly best welder! Always pull last minute fixes emergency service if needed!

By
Review №85

Great service got us back on the road fast .

Jo
Review №86

Excellent service went up there with a problem that nobody could solve but Johnny did it on a Sunday cant ask for any more than that excellent service

Ry
Review №87

Took my truck there to fix catalytic converter they cut my exhaust off after the cat and told me they cant do anything else.. Then tried to charge me $150 for work done aka just cut exhaust off...horrible shop would never recommend

Ha
Review №88

This is a very friendly and knowledge business,with quick and above compeent service.

Sh
Review №89

I love going there good prices and very nice ppl thete

Da
Review №90

They gave me an actual price out the door with tax and it ended up being more than what they told me. I had brake lines done and they didnt even remove the old lines, they just cut the old ones and pushed them off to the side. The new lines are the most messy install I have ever seen. To top it all off, after getting my car back a week later when they said it would only take a day, they didnt even put back on all my lug nuts and I have one missing. I wouldnt recommend anyone to go here...0 star

He
Review №91

Slight problem with the muffler on the first try. But after the second try problem was resolved looks very good.

Ga
Review №92

Great service and pricing.

Bo
Review №93

The only place I take my cars fixed other shops mistakes very honest

Ja
Review №94

They need more qualified mechanics

WI
Review №95

These guys are awesome!! great prices!

Be
Review №96

Did a Very good job on my custom exhaust

Sc
Review №97

Very friendly crew Johnny will help anyone out

Ke
Review №98

Exceptional! they can fix any exhaust.

Ka
Review №99

Reasonably priced was able to do the work right away

An
Review №100

Rude rude rude mechanics. Slow service to in the end not even get the job done.

Information
73 Photos
100 Comments
4.2 Rating
  • Address:2500 N Ridge Rd, Elyria, OH 44035, United States
  • Site:https://aokautollc.com/
  • Phone:+1 440-453-5569
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Wheel alignment service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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