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Cricket Wireless Authorized Retailer
1998 Elm St, Dubuque, IA 52001, United States
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Cricket Wireless Authorized Retailer
Comments
Lu
Review №1

Cricket Kristen saves the day. I spent hours going around town looking for a case for my unique phone. Everywhere I went the employees didnt even try. Kristen poked around and within minutes i had a case that fit perfectly. Cant say much about the store or their services, all I know is Kristen is phenomenal

Ma
Review №2

She did a great job. Was very patient while she worked with me and other customers. Maryann Healey.

Iv
Review №3

Awesome Customer service, Cristin was able to get me the best plan and service for a reasonable price. I am vary happy with me experience.

me
Review №4

Love our 5 phones. Its the cheapest in town. Wonderful customer service.

Je
Review №5

I use the simply data plan with there Hot spot box, work wonderfully for when Im on the road for work. I would strongly recommend Cricket.

Pa
Review №6

I had a wonderful experience at Dubuque Cricket, the lady working knew exactly what she was doing and was vary helpful with getting and information transfered to my new phone.

Gr
Review №7

The store hours should be updated on their front door and online. Right now on the door it says they are open all day till 5 pm. But no one is inside. And they were closed all day. I needed to pay my bill to continue with my service for the next month, but now my plan will expire and wont have service because they were closed today. Such an inconvenience. Very upset right now.

Em
Review №8

Cristin was super helpful! Thank you

Do
Review №9

ALWAYS helpful when I have questions or problems. 😀

zo
Review №10

Great awesome place

Ro
Review №11

The rep was very friendly and knowledgeable.

Da
Review №12

I had a horrible time here they didnt wanna answer they phones it says they open but no workers , horrible customer service as soon as they saw someone calling they left the line busy so it wouldnt ring

Mi
Review №13

Nicole was amazing!! I recommend her to anyone!

Ja
Review №14

We called this store 5 times before we finally walked to the store. When we arrived the clerk had one customer and I called just to see if she would answer. Guess what she didnt answer the phone! Only to ask one question that she couldnt answer.

Kr
Review №15

I have never had any problems...I love Cricket as my phone carrier.

Am
Review №16

She was very friendly and helpful I would recommend her to anybody

Da
Review №17

Very nice. Very informed. Nice experience.

Sa
Review №18

The girl that helped me was awesome 👌

Ch
Review №19

Good place

Cv
Review №20

Daniel was awesome! Thanks for all the info and help!

Li
Review №21

Great customer service, very knowledgeable

Jo
Review №22

You know it it really is one place I can go I can either small chat or I can actually have a conversation if I would want and me to me right up my alley

Cu
Review №23

This was an iwireless location but they shut it down and opened up Cricket store. No big deal till they told me that iwireless company itself was shut down and that I needed to switch to Cricket. Total BS they are liers!

Ja
Review №24

Never had any problem anything

sm
Review №25

NICOLE IS GREAT!

J
Review №26

Great place,Amy was very helpful

Jo
Review №27

Its just ok

Ji
Review №28

Was not impressed with them

Am
Review №29

Great service!

Ri
Review №30

Very happy with the service.

Ru
Review №31

Went in there today to ask a couple questions and the Manager was very friendly.

Am
Review №32

Good Service

mi
Review №33

Good service

Is
Review №34

Best service in plan and signal and internet

Information
6 Photos
34 Comments
4.4 Rating
  • Address:1998 Elm St, Dubuque, IA 52001, United States
  • Site:https://www.cricketwireless.com/stores/ll/US/IA/Dubuque/1998-Elm-St
  • Phone:+1 563-556-8400
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–5PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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