A-
A-1 Quality Transmissions
8622 N Telegraph Rd, Dearborn Heights, MI 48127, United States
Comments
je
Review №1

Mike and the crew are Excellent!! My car came in for coolant issues, and now drives better than when I bought it. The entire team was patient, understanding, and explained each and everything they did prior to doing the work. I would recommend this shop to anyone who wants great work at a great price!!!

Ma
Review №2

Probably the worst experience Ive ever had going to a mechanic. I went there for a transmission rebuild in January of 2020 and it took three and a half weeks to rebuild the transmission. I called shop for a couple of days and was ignored so I went down there and found out my vehicle was crashed. The owner or manger ignored me and I had to find out by going there. The front tire also was damage due the bumper being pushed in and the tire grinding against the bumper. The truck was fixed to an extent. The tire was never replaced and the bumper was put on wrong. Their is still a dent in my front fender. After the car was fixed my transmission failed within a month. I inspected under the truck to see if the torque converter was changed and that was never changed. On a 1994 Ford Bronco you can drain the torque converter through the belle housing and I noticed the same torque converter was still in. The shop took my truck back in and rebuilt the transmission once again. I had to wait another three weeks and little if any priority was taken to get my vehicle up and running again. The transmission is leaking fluid around the belle housing. I would never recommend this business to anyone. If Im responded to Im eager to see this businesses response. Again the tire was never replaced and little effort was made to fix the dent in the fender. Also the headlight was damaged along with the headlight bezel. Lastly No policed report was made when they crashed the truck. I have never written a review for any business but I needed to share this. Again minus the car being damaged to the transmission failed within a month. I also was charged way too much money Im embarrassed to even write the amount. I honestly think most of the five star reviews on here are false and if you’re thinking about having work done here look at the one star reviews. Theirs several of them. I do believe its comical that the shop is called A-1 quality. Believe me their is nothing that is quality about this business.In response to the owner so I guess if I wanted to come back and get work done on my transmission Im not in the system? This is funny absolutely comical because my 2 years 24,000 mile warranty isn’t in the system! So you didnt even do that right. Do I have to take a picture of my receipt and post it on here? Please listen to this post of mine and take your car elsewhere.

Je
Review №3

Very Honest mechanic!! They are reasonable to. I highly recommend them.

Sl
Review №4

Transmission was rebuilt for my Ford Focus. Outstanding service! I highly recommend this shop, and I’ll be back for other maintenance on my personal and business vehicles. Mike was very honest, on time, and knowledgeable

j
Review №5

Out of town and having car problems. Stopped at this location. Great professional service. They were able to perform an inspection quickly. Diagnosed the problem quickly. Its a bigger issue that I have to get it repaired at the dealership. They could have just fixed what I thought was wrong and took our money. Instead they told us the truth which we appreciate. He wouldn’t even take a tip. Honest mechanics are hard to find. But this one is one I would trust and recommend. Excellent customer service.

Is
Review №6

Fast service, great value, and friendly people. We had our car back quickly and they even called a few days later to make sure we were happy! I highly recommend them!

J
Review №7

Chuck took care of my Silver 300C. Called me daily with updates and installed a transmission. I had no issues and a fast turnaround. It definitely saved me in need.

Ow
Review №8

Very professional and friendly, a true neighborhood shop. Was able to work around my work schedule. Reasonable pricing, quality parts. Had the brake pads and rotors on hand when I got there.

St
Review №9

I took my volt hybrid there they were kinda new about working on a electric car but gave me a great price and even though it took longer to program it then they thought they still stood behind there price I am thankfull for that they did a good job.I would definitely recamend them .

Ti
Review №10

Worst experience I have ever had with an auto repair. Do not take your car here. He says he cant get mechanics . Ofcourse I didnt find this out until the first deadline was missed. A 2nd deadline missed. Had my van well over a month. Didnt fix everything that was promised. Tried to put it back on me. Also when someone is constantly telling you how great they did you, beware. This guys skill is talking you out of your money

ph
Review №11

Fixed my ride wile I waited,cost was a little extra but got me back on the road

Li
Review №12

I will definitely, return with any car problems, they worked with me and got me back on the road and have excellent customer service, this is the place to go for car repair!

Su
Review №13

Being a female having car problems is scary after reading reviews i decided to try this place for my 2015 ford i was completely satisfied with the customer service and repairs where done quick and simple they explained the process to me every step and actually showed me the damage to my transmission thank you A1.

Er
Review №14

Very knowledgeable and honest, along with fast service and fair prices. I highly recommend!

Mi
Review №15

Thank You so much these guys are very professional & was done with my car earlier than expected. My car is back running perfect thanks to these guys.

Th
Review №16

Best mechanic shoo need a little of practice on the way they treat each other

Je
Review №17

It is the best mechanic shop I have known in Michigan. They are good people recommended 100% thanks for fixing my truck

jo
Review №18

Repaired my transmission for the fraction of the price the other shops wanted to charge me

Rj
Review №19

Good work but if you want you vehicle back in a nice timely fashion choose somewhere took them almost a month to rebuild my transmission

JO
Review №20

The best service i have ever had.

Je
Review №21

I had my transmission rebuilt and I’m really pleased with the service and very affordable mike was very sweet my Buick drive like a new vehicle they towed my car Friday and got it back Tuesday thank you so much A1 quality

J
Review №22

I had the pleasure of working at A-1 Quality Transmissions with Mike and with his Uncle Mike fine men honest good character and integrity the crew is ineligible down to earth anyone who needs honest repairs done I assure you this is the place

Ti
Review №23

I absolutely love this place their customer service is like no other here I felt at home he help me when no one else would thank you so much for your great service to the community

Da
Review №24

Called talked to somebody they said theyd have someone else call me back and never did guess they dont like business so I went elsewhere

Wi
Review №25

Polite staff bring your patience they will fix your transmission excellent remember a transmission has a lot of moving parts so once again bring your patient

ji
Review №26

Good skills and good treatment to customers

Mo
Review №27

This shop guy charge me 36 hundred dollars for transmission and they broke transfercase passenger side excel they spent 3 months to my car ofter that I spent 11 thousand dollars for fix everything i am thinking to take cuort

Ka
Review №28

Excellent service 👍 thorough mechanic 👍 done in timely fashion 👍

Su
Review №29

Best place for my Cadillac needs so far.So I bought this vehicle from Southfield Quality Cars of Detroit back in Oct 2017. In Dec 2017 the famed check engine light came on informing me with a P0017 code. (Yes I have a level one OBDII scanner) The P0017 code further informed me through Google that 2009 to 2011 GM vehicles had the same issue with a bad batch of timing chains.GM as usual never put out a recall, for they did not consider it a safety issue. Upon calling around I was quoted $2900 out the door price by the various dealerships in the area.I was at my wits end. Here I just paid $13999 for this plus a warranty and the vehicle was falling apart. So I called Southfield Quality and left a message for a request for HELP.And lo and behold this dude by the name of Vince calls me up and leaves a message. I promptly call him back and he explained the whole situation and asked me to give them a chance and drop off my suv. For I had a warranty and all will be taken care of.So I took one last chance, and tonight I am very happy that I did. For my timing chain has been replaced. The warranty covered it. They told me they will have her ready by Friday, and she was ready on Friday by the end of day. Not held for 2.5 weeks as the mechanic before these guys who was an in-network preferred shop from the warranty. And nothing was fixed then.So to put a long story short, these guys didnt just get the reputation of 4.5 stars to 5. These guys are great. Thank you very much to Ali and the crew for taking care of my suv in a timely manner. You just made a customer for life. I will gladly drive the 18.5 miles from home to let you guys work on my vehicle and I will gladly refer your establishment to others!!!

Ri
Review №30

Went to have A/C fixed in 07 Ford Expedition A1 put new compressor on it. It worked for like a week. Took it back to A1 they had it for a week couldn’t find the problem! I picked it up and took to the ford dealer they found the problem to be broken clips on the new compressor plug. Won’t stay connected. So who put the new compressor on? I called A1 Quality to let them know! thinking they might reimburse me. But instead he mocked the situation. Very unprofessional. Take those notes 07/13/2020

Te
Review №31

Came in to get my tire fixed due to a flat and they took care of me with no problem it was less than a 10 min wait. The best pet was the owner handled it for me for free! Will definitely come back!

An
Review №32

I only needed Transmission fluid checked and Very Nice Mechanic checked it and everything was fine 😊 Appreciate the good needed service.

Ne
Review №33

These guys are awesome, stayed behind on NEW YEARS when belt and water pumped needed replacing at 4:45 to get me back on the road to Grand Rapids in time for New Year’s! I’m bringing all my business to them! Thanks SO MUCH!!!

Ne
Review №34

I went here about a week ago and got some new tires and my rear brakes replaced. Good service, great customer service. I would definitely return and refer people to this shop. Keep it up guys!!

Da
Review №35

Great place to give your business JR is the absolute best went in for brakes they were done quickly and correctly and all for an affordable price! Will definitely be going back to give them more of my business and recommending to my friends and family!

Ha
Review №36

Quick and efficient work done at an amazing price! Staff is personable and really take an interest in your car and your safety while driving it.

Mo
Review №37

I wanted to say I had the best Experience at A1 Auto Repair. I have tried many places before and no one treated me as well as them. When I came in everyone treated me with respect. Mike was so cheerful and helped me understand what they were going to be doing to my vehicle. I will never go any where else. Great job guys. You have made 1 happy customer. Thanks

Na
Review №38

Mike(Owner)He is above board God Fearing Fair Man. I came in to get 2 front tires. He informed me that I didn’t need any and he would not waste my money. He also honored my store credit. While sitting and waiting a gentleman came back in with a legit complaint. Mike fixed it and refused to charge him. Now that’s magnificent customer service. They are My mechanics...I refuse to go to anyone else. Especially, when they treat women with respect and actually teach instead of taking advantage of them.

je
Review №39

Al is an awesome guy he had me in and out in acfew days and my truck is fixed...would def use them again

Bo
Review №40

Ive been to a lot of different Auto Shops before and this one stands above all of em. These guys went above n beyond to help me. Was having some trouble with my transmission heading down telegraph n seen this place. So I decided to pull in and get an opinion. Mike the guy behind the counter immediately came out and took a look at what was going on. Took it for a test drive and told me the transmission needed to be rebuilt. He gave me a price and I thought wow. So I went back home later that day and called around for prices. By far Mikes price was very fair. So I went ahead and set up a date for the rebuild. Went ahead and took it in and he had told me 4 days. Got a call 3 days later said that they were finished. Thats great service as 1 day earlier was huge. Thanks guys for the great service and repairs. Will definitely recommend these guys to anyone in need of auto repairs.

Gi
Review №41

Had my truck up there for one week for electrical issues they said it was the alternator changed my alternator same problems then they told me it would be $250 to find issue after being up there for one week very disappointed with the service. Forgot to mention i ask them to check the electrical system when I drop the truck system.

Mi
Review №42

I wont take my vehicle anywhere else. They fix exactly whats wrong with my vehicle, without pressuring me into fixing this and that too. Fast, friendly, reliable, quality work!

An
Review №43

I came in April 29th with my HHR vehicle after my undergarment (covering underneath car) came down after hitting a pothole. I asked a Manager by the name of Alan if they could help get the piece that was hanging off of my car. He then proceeded to get 2 of his best employees to fix & cut unnecessary garment off with no hesitation or payment necessary. They were very friendly, & available especially with the tension going around with our unfortunate pandemic. I will go back for any of my car needs & I will refer my friends. Thanks Guys!!

Ca
Review №44

Be patient with them your car will get fixed it may take a few days but the job will get done. They really have helped me out alot since the pandemic especially Mike and today Joe.

Im
Review №45

New to the Detroit area and after reading the reviews I decided to give this place a try and I do not regret it one bit! Manny, the manager I believe, is an awesome guy, I won’t be going anywhere else! Highly recommend. 😇

Ha
Review №46

Going to a transmission shop is like going to the dentist, youd rather not but if you have to go to a good one! A1 is a very good. They gave me an honest assesment If my car was worth fixing, then gave me two options a used or rebuild. I decided to go with a rebuild and could not be happier. They made my transmission like new and corrected a small issue after a couple days driving showing me they stand behind their work. If you want a fancy office and want to pay too much look else where, look to A1 for a fairly priced job done right.

Ju
Review №47

I am a returning customer and have had different vehicles serviced here. I take comfort in knowing A-1 Quality can handle a wide range of repairs. The staff is courteous and helpful. When a vehicle is in need of repair it isnt the happiest moment. However A-1 Quality helps to assure you that they will have your vehicle fixed in no time.

Na
Review №48

Manny was very professional and so polite I had a wonderful experience and the workers were very polite and thorough! Definitely would refer customers to them and going back for any automotive needs!! Awesome job guys!! 👍🏻👍🏻

La
Review №49

Stayed open 30 mins late just for me to get my bulb above my License plate! They’re very considerate!!! It even said they closed at 7 but they really close at 6! Very grateful

Sh
Review №50

I had a transmission replaced and some engine issues. They took so much time explaining everything to me and my son. My son is bringing his truck in next. I highly recommend them and will to everyone I know.

Cu
Review №51

They made sure issue was dealt with and were available to correct. They are fair about follow up.

An
Review №52

Great service at A-1 Quality Transmissions! I dont even live in the area and have a transmission shop right next to my house. But I will always come here. Thanks for all your help:)

Ri
Review №53

This shop is amazing. Quick, helpful, honest and offered different options to accommodate us. J.R. and everyone did an amazing job. Would highly recommend this shop to any one.

Ah
Review №54

I’ve been going to these guys for 3+ years and they are the best. i love all of them

Tr
Review №55

Stopped by for tires because of their sign. NO TIRES, NOT ENOUGH MECHANICS to take on walkins

Je
Review №56

Great service and very professional. I am very pleased with their work. I highly recommend them.

ed
Review №57

Very knowledgeable crew . Manny had my trucks trans done in 3 days now my truck runs like a brand new truck

Me
Review №58

Been here 3 times for my transmission that they never fixed correctly. The car broke down 300 miles away and they wont pay to get it repaired at the break down location. They insist I tow it 300 Miles to try to fix it for the 4th time. They usually had my car tied up for a week or more at a time. I lost 2 driving jobs with their faulty repairs, could not make money without my vehicle and eventually lost my house because I had no transportation to get to work. I lost $2400 in repair cost to A1 and my car is still not working 4 months after the first visit to these rip off artists. Mike the guy responsible for the repairs dodges my calls and gets loud on the phone when I do reach him after several attempts. I would not send anyone here unless you want to lose a friend, because they are the terrible. Go somewhere else!!!

Ke
Review №59

Stopped By On A Whim And Was Provided A Thorough Analysis And Diagnosis By the A1 Transmission Team.Instead of The Previous, More Expensive, INCORRECT Diagnosis; A1 Transmission pointed to a Bad Passenger Side Hub Bearing - Something I Suggested To The Previously Utilized Shop, Who Was Insistent About The Fly Wheel Being The Root Of The Problem ... A More Expensive Repair.I Appreciate The Honesty and Professionalism Afforded Me By A1 Transmission Staff and Management and Will Check With Them From Here On Regarding Repairs.

Nu
Review №60

Love these guy! Manny was very helpful with everything from payment to repairs. Highly recommend A-1!

co
Review №61

Went here after reading all the great reviews and felt compelled to write my own! I have an older vehicle and always went to the same place that I felt ripped me off, but everyone at A1 was extremely friendly and you cant beat the prices. I would refer all friends and family here!

Su
Review №62

JR hands down best mechanic in the city! Highly recommend!! 👌🏾! #SS

sa
Review №63

They treat customers rite they made me feel at ease i highly recommend

jr
Review №64

Came in because my transmission was shfting bad they took a look at my car and they found out it was a sensor 35 later my car is driving great thank you mike

Ho
Review №65

New management, just not the same. Im a returning customer of two prior transmission jobs that were great(under old owner/management). However my expectations were missed by a large margin. I wont be returning.

An
Review №66

Manny is such awesome and informative salesman/manager displayed phenomenal customer service and I will definitely recommend more business to this establishment

M
Review №67

I have been going to A-1 quality for about two years now. I can honestly say that they have gone up and beyond in their customer service and also in the service in fixing my vehicle. I highly recommend this company.

S
Review №68

Mike is the Man!!! In fact, these folks are just all around stellar individuals. Took my 96 E150 conversion van in due to what I thought was a problem with my torque converter and -due to their VERY resonable tare-down costs- found out that most of the clutches in my transmission were burned out as well as several other things. Long story short, they rebuilt my entire trans in just two days for a price that simply cant be beat by any shop within a 50 mile radius! I now feel safe to travel cross-country with it again! Should I have any transmission problems with any other vehicle, this is the place I am taking it!

Ky
Review №69

Great service and very prompt. Super friendly!

wi
Review №70

Manny is the best. Very reliable and truthful not looking to get over on people.

D'
Review №71

Quality work from guys who know their stuff. Explains your problem correctly with no tricks.

Fl
Review №72

Customer service was fantastic they did my transmission and the service was great

Mi
Review №73

Mike is the best around!! If you want quality work at a great price then this is the place to go!!

jo
Review №74

One stop shop with honest people!

Me
Review №75

My experience with A-1 Quality has been GREAT. They make you feel comfortable with leaving your vehicle in their hands. I will be returning for my future vehicle needs.

ch
Review №76

Got a lifetime warranty on a transmission for the price of a used one great and friendly service

St
Review №77

Very professional, great price. They do it all. I would go back to them for everything. I have used them multiple times

Ga
Review №78

Had my transmission rebuilt the staff were helpful professional and the work was done in a timely manner

Go
Review №79

Best job done on my transmission & front differential on my 2003 Yukon Denali! Its been over 100miles since theyve fixed it and my SUV is still running great!

An
Review №80

Manny and the boys took care of us in perfect fashion with a used tire.

Mi
Review №81

Great service! Very professional, friendly, and efficient. Highly recommended and will definitely be back for future sevices

sa
Review №82

Great warranty on rebuilt transmissions and fair prices

Ni
Review №83

Good fast QUALITY work... Honest and reliable... Thanks Mike and crew!

Th
Review №84

Trust worthy people. They dont beat around the bush either. Mike is my man!

MI
Review №85

Good price for great work I had my rear-end replaced on my dodge ram and now there working on my trail blazer

ER
Review №86

GOOD PEOPLE THAT DO GREAT WORK!😘

An
Review №87

Convenient and good customer service.

Ca
Review №88

Very friendly and helpful staff who are willing to take the time to explain the issues with your transmission and even show you the exact problems so you have confidence in their decision. Highly recommended.

St
Review №89

Chuck did me right got me back on the road and they have great people working 4 him good experience!!!! Will be back for a rebuild soon thanks again for the nice work!!!!

Ra
Review №90

Great service. Great staff and great price

Ke
Review №91

Great customer service....

Ja
Review №92

Good service fair pricing.

Bi
Review №93

All the guys are wonderful people and the owner is really nice

OD
Review №94

Great knowledge, service, price and payment options. Ask for JR.

K.
Review №95

Mike is a honest person in a setraight up. Guy

Do
Review №96

Went in with a problem with my transmission from previous work and the new manager took really good care of me I can honestly say I left with a smile I couldnt thank him enough

Mr
Review №97

HORRIBLE Set me up for a catastrophe and 1800.00 for a garbage repair that lasted less then 30 days. Took vehicle back and blamed me for the issues that came back and failure of there repair they did 1st rims DISSATISFIED

me
Review №98

Great service and quality people

Ji
Review №99

So far so good

Ch
Review №100

They left the bolts loose on my transmission and gave me a hard time about fixing it.

Information
100 Comments
4.5 Rating
  • Address:8622 N Telegraph Rd, Dearborn Heights, MI 48127, United States
  • Phone:+1 313-730-2700
Categories
  • Auto body shop
  • Transmission shop
  • Auto repair shop
  • Brake shop
  • Electrical repair shop
  • Mechanic
  • Tire shop
Working hours
  • Monday:9AM–3PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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