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Colorado Springs Hot Tub Sales and Service, Inc.
890 Dublin Blvd Suite G, Colorado Springs, CO 80918, United States
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Colorado Springs Hot Tub Sales and Service, Inc.
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Li
Review №1

Wonderful experience from start to finish. They have a wide variety and just the tub I wanted. They helped me understand the different tubs. Patiently showed me any options I asked about. They had fast, courteous service. Jordan and Peter were awesome to work with and took great care of my home. Thank you all!

Yv
Review №2

Absolutely the best experience from the purchase in store being so easy to the nonpushy sales people and the best delivery guys in the market! Awesome if you are looking for a hot tub these are the folks to get it from period.

Ry
Review №3

Our hot tub delivery and service was excellent. John and Dusty are fantastic. I highly recommend.

mi
Review №4

Needed some work done on our tub. Fixed what the other hot tub place on Dublin couldnt. Friendly, efficient, helpful.

Le
Review №5

We highly recommend this place if you are looking for a hot tub, some professional advise and expertise. the staff is very friendly and knowledgeable. The removal of the old tub and delivery of the new tub (different dates)were timely and hassle free. The set up was done professionally. The technicians were very friendly and helpful. Excellent experience.

St
Review №6

I cant believe how affordable their hot tubs are. And they come with everything you need at no extra cost including installation. So excited to get our installed!

Jo
Review №7

We couldn’t be happier with our Serena Bay Hot Tub from Dimension One Spas. Just as importantly, the service and support from Colorado Springs Hot Tub is amazing. Best company in town and top of the line, luxury spas. Thank you!

An
Review №8

We had an absolutely wonderful experience with Colorado Springs Hot Tub Sales and Service! John and the team were great as we shopped on the showroom floor. They provided useful information and it wasnt a hard sell at all. They left the decision totally to us! We picked a used tub that they had refurbished at a fraction of the cost of buying new. They stood by the product from start to finish, and when there was a minor delay in the delivery, they offered to extend our warranty as a gesture of good will. After installation, they backed up the product with a couple of visits for some minor adjustments. We cant recommend them enough. Get you next hot tub here!!

Le
Review №9

John greeted us and was such a breath of fresh air. We went to Hanson hot tubs before coming here and they were so rude. John showed us hotubs and gave us information. Definitely coming here to get our hot tub. Thanks John!

Er
Review №10

A wonderful buying, installation and follow up process with the entire team. I had the hot tub in wanted installed and running within 2 weeks of walking through the door. the staff was friendly and helpful the entire way through. I highly recommend this place for an easy experience and for a great price.

Da
Review №11

These guys are amazing! Helped us run the tub perfectly with no prior knowledge or experience with a hot tub. They are honest and always willing to help. Any time anyone has asked us where to buy a tub I refer them to these guys, every time! Cant say enough good things about this company!

Ja
Review №12

Very easy process to purchase! Ran into one issue with installation since we didnt know we had to leave extra room for the cover. Although we made extra room and they were back out in 2 weeks to get it in place. Thanks Jordon and Peter for all your help!

Li
Review №13

We had a wonderful experience researching hot tubs here. Everyone we interacted with answered all of our questions thoroughly and we didnt feel pressured like we did when we visited another local hot tub company. Delivery was very smooth and they walked us through everything. We love our hot tub and know we will have great service should we need it in the future!

St
Review №14

We just received delivery of our very first new hot tub! Pleased with the whole process from walking through the door at Colorado Springs Hot Tubs to the delivery and set up. These guys are not like the big retailer chains with massive overhead cost and fancy showrooms. The savings are passed right down to the customers and it does reflect on their prices, which are incredibly good! Both John and Martha are very friendly, personable, knowledgeable and very customer service oriented. The delivery and set up by their technicians were seamless, efficient and included great comprehensive tutorial on the use and care of the Tub. Highly recommend Colorado Springs Hot Tubs!

sc
Review №15

Martha at Colorado Springs Hot tubs helped us select a new Dimension One hot tub at a nice discount. We scheduled an installation with a local crane company to remove our old hot tub and lift the new one on the roof. Jordan and Arley set it up and showed us how it works. The old tub needed constant testing and monitoring but our new Dimension One has an ozone generator and only needs Dichlor added after each use. We enjoy our new tub year round and are very happy with our purchase!

7
Review №16

As a doctor who recommends hydrotherapy to my patients, I give Colorado Springs Hot Tubs my highest endorsement. They drove over an hour in a snow storm to deliver my hot tub. Best prices, best products and best people in the state.

Ru
Review №17

We spent a long time searching for a new hot tub before finally settling on these folks. Im glad we did because they were a pleasure to deal with. We got a great deal on a model Im in love with. Thanks!

Tr
Review №18

This post is a long time coming, we bought our hot tub back in May. Overall great experience, we were hesitant for the refurbished hot tubs. Them they told us about the blemished hot tubs, overall great deal. Saved over 6-7k versus going with the competition at Hanson and got lights with it. The reason for the post now is because of their responsiveness for a warranty call. Called yesterday and they are coming out next Wednesday to fix it completely. That is what customer service should be.

Ke
Review №19

We bought a demo- new Dimension 1 spa from Colorado Springs Hot Tubs. All transactions were smooth and professional. The installation was quick and clean. One small leak was spotted on a diverter valve and the tech spotted it and fixed it quickly. He also instructed me on proper maintenance and cleaning. I waited a month from installation before writing this review in case we ran into troubles. Well the spa has been perfect. I can highly recommend this firm. If you are looking for a Mercedes Benz type show room experience, look elsewhere. If you want a great spa at a fair price with good service and friendly staff, this is your place. Thanks!

Ch
Review №20

Colorado Springs Hot Tub Sales and Service - best discovery so far this year! Quality, gently used, RESTORED, and ease of finding parts...this is their specialty. No sales jobs, prompt delivery, very courteous. Will never buy new again. Unbelievable prices!

Br
Review №21

We were looking for a hot tub to make our Covid-19 quarantine bearablein late April 2020. The minute we walked into the showroom, we weretreated with great care. The delivery and set up was flawless. We had anissue with the hot tubs heat that day and Dusty returned on a dark andsnowy evening to fix the issue. And, we live far out of town. His expertiseand customer service was extraordinary. We moved the tub to re-do the pavers and did not reconnect it correctly. Again, Dusty was quick to respond and solved the problem within a half hour.The hot tub was a great addition to our home. Our family loves it and it is great for sore muscles.We would definitely recommend Colorado Springs Hot Tub!

Je
Review №22

We love our new hot tub! John and the crew at Colorado Springs Hot Tub Sales and Service have been wonderful to work with. From the point of purchase through delivery, setup and explaining how to operate and care of our tub have been top notch! Thank you for everything!

Ma
Review №23

Colorado Springs Hot Tubs was a pleasure to work while I was deciding to purchase a hot tub. I went to their store a few times and they showed me around each time with pleasure. They answered my questions with enthusiasm on each trip. When I had additional questions, they were prompt in answering emails. I ended up buying my hot tub here as I felt they were the most genuine dealer in Colorado Springs. From deliver to setup, it’s been a great experience. I recently had an issue with my tub and they were out to check it out a few hours after my call. That’s great customer service. If you want a hot tub, go here. You will see and feel the difference when talking to the staff vs other stores in the area.

Sh
Review №24

We purchased our new hot tub and had a small issue which they were very attentive in trying to resolve. Everything is good and we are very pleased. Thank you guys

M
Review №25

We could not be happier with our hot tub! Amazing prices with purchasing refurbished compared to a brand new tub. They were very friendly and answered hundreds of my questions. I have always wanted a Hot Tub for my backyard and was able to make this happen because of the outstanding pricing. Thanks again!

Ja
Review №26

Bought my tub in late August of last year and the entire process was amazing, went in and found one that I liked right away and for a fantastic price. John was very knowledgeable and answered all of my questions perfectly. Really wish I found this John and dusty first as it seems they care very much for their customers unlike other places I’ve been too. The install was very quick and the setup guy arley was a big help in understand how to use and maintain the tub. Overall I am very pleased!

Ju
Review №27

They did a great job explaining everything. Prompt & on time! Highly recommended if you are looking at getting a hot tub. We use our hot tub all the time and it works great!

Gr
Review №28

My wife finally convinced me to buy a hottub.After going to 3 of the large retail dealers we stopped here. John was pleasant, knowledgeable, and not high pressure. I hate high pressure. They had a good selection of tubs to choose from. We got a great tub for a good price. We are in it all the time. I can definitely recommend this place.

cs
Review №29

Fantastic experience with our first hot tub. Super nice folks

Ju
Review №30

John and Dusty are awesome! My husband and I are looking at purchasing a hot tub for our home, and they helped answer all of our questions about the different options in tubs. I would highly recommend them they are really nice and professional, and seem to really care about making sure the client finds the best fit for them. Thank you again for being so helpful!

Ke
Review №31

Wow... what a great experience! After visiting several of the new hot tub sales places in the area, we were frustrated with the pushy sales people and the markups were just ridiculous. We were about to give up and we then stumbled upon Colorado Springs Hot Tubs. John and his crew work out of a showroom workshop where you can see all of their tubs in during the refurbishment process. Super friendly, courteous, and knowledgeable. ZERO pressure to buy... they ALL seem to truly enjoy helping folks. Price for our slightly used 100% refurbished dimension one tub is probably 60% off retail. Delivery and help setup was awesome. If you are expecting a glorious showroom please keep in mind their showroom is a working warehouse. I love this as it keeps coat down but it also gave us insight into the work they do.1 Year Update: Our tub is doing great ... zero issues after the first. Water is clear and we always talk about how smart it was for us to buy from Colorado Springs Hot Tub !!

He
Review №32

We bought a refurbished Artic Spa from Colorado Springs Hottub this summer. We absolutely love it, and would recommend this company highly! From start to finish we experienced knowledgeable, friendly and dependable people and service!

Le
Review №33

Dusty is competent and reliable. The quality of his work is excellent. He gets the right original equipment—or better. Then he installs it expertly. Dusty gave gave me solid advice on how to keep my tub functioning for many years. Add to that a friendly and affable nature, and expect me to be a return customer when it is finally time to replace my spa.Terrific.

La
Review №34

Not only do they have the best prices in town, but the whole process of looking at hot tubs, to purchasing our tub, to the installation, were enjoyable. We never felt pressured and the whole process was transparent, which we really appreciated. They took the time to find out what we were looking for and find the perfect tub for our family. Plus, when we had it installed, Dusty gave us all the time we needed to go over how to use the tub and care for it. We are very satisfied customers!

Da
Review №35

This is THE place to go if you’re looking for new or used tubs. We found a small Free Flow tristar which is just right for our space. The owners and staff are very helpful, knowledgeable and friendly.

Si
Review №36

Installers did a professional job. They worked with the electricians and got it up and running with no problems. He gave me instructions on operation and maintenance. Very nice job. Im very pleased!

SN
Review №37

I called Dusty to repair my tub and left him a message, he got back to me pretty quickly. I explained my problem, he put me on the schedule. Came out on the scheduled day and told me what I needed an what the cost was. The whole process was calm, efficient, and straightforward. Definitely going to use them again! Thank you so much Dusty!!

Ar
Review №38

I purchased a hot tub from CSHT and the whole experience was really amazing. They didnt pressure me in to buying a tub and they answered all my questions. They didnt try and get me to buy anything else but what I needed. They were straight forward and simple. COLORADO SPRINGS HOT TUBS IS DEFINITELY THE PLACE TO GO!!

Jo
Review №39

Best prices, they do excellent work. Rebuilt, new, and blemished tubs knowledgeable staff. John and Dusty are great, Sierra was awesome, Arlie and Jorden also awesome. This Store is the best Hot tub place Ive been too. Couldnt be happier with my tub!

Gu
Review №40

My wife and I purchased a used Hot Springs Grandee back in 2014 and have been extremely pleased with the tub. No issues whats so ever....super good tub and great service. I stopped by to pick up some DY CHLOR and Sierra was a great help and very friendly. Thanks. Guy.

Gr
Review №41

Great locally owned small business.Dusty and Jon fix up older hot tubs and sell them. You can get a great bargain on a used hot tub. And they even sell new ones too.If youre looking for an inexpensive option for a good hot tub, go see them. They work with a lot of hot springs and tiger River hot tubs. Plus they also have a brand new line of inexpensive hot tubs.

Ni
Review №42

Great Experience! Great knowledgeable staff.. no pressure! Best prices I found in Co Springs. Steve R

Ja
Review №43

We found this place online and went in and talked to John. He showed us the hot tubs available and answered all of our questions. They didnt pressure us for the sale. The price was amazing and the installation went so smoothly. The support we received afterwards was excellent. We were so happy with John and Dusty and we couldnt be happier with our Dimension One Hot Tub.

St
Review №44

John is so fantastic to work with and he has such a huge selection of hot tubs you can choose from. They are honest and reliable and upfront. It was a pleasure doing business with them. Cant go wrong with these guys. They also have a very knowledgeable staff that answered all of my questions and were patient when I called back with more questions. Great people to do business with!

CA
Review №45

Best Hot Tub place in Colorado. Excellent customer service. They worked with me and gave me a killer price on an amazing hot tub all included. They have a great Selection. Don’t look further. This is the place for hot tubs!

Ji
Review №46

I purchased a Dimension 1 hot tub and absolutely love it. Customer service is outstanding as well! I would highly recommend.

Mi
Review №47

Colorado Springs Hot Tubs runs an excellent company. Great selection of tubs and customer service that is second to none. I highly recommend them!

Bu
Review №48

I highly recommend Colorado Springs Hot Tubs! I purchased a reconditioned Hot Springs Soveirgn hot tub from them about 8 years ago and it has been an excellent hot tub. Wonderful customer service.

Me
Review №49

Friendly, knowledgeable, helpful

Na
Review №50

Excellent experience. Excited to have our new hot tub.

Di
Review №51

These guys are the best. We received our Dimension One hot tub from them right before Christmas. They did a great job of getting it to us on time and got it up and running swiftly. We previously owned a HotSprings spa we bought from Hanson HotSpring Spas. Colorado Springs Hot Tub Sales and Service has them beat hands down - in every aspect - honesty, friendliness, price and service. Service is always quick - Dusty knows his stuff! And they dont try to sell you on alot of extras. Theyve earned our loyalty!

ja
Review №52

Look no further... this place is the best. Competitive pricing, outstanding sales and service. I highly recommend Colorado Springs hot tubs!

Ge
Review №53

Wonderful staff, took their time with us as we shopped. We came in repeatedly as we narrowed down our choices and needs. We have sent in 3 other customers. We have all been thrilled with our experience!

Ni
Review №54

We just bought our second hot tub from Colorado Springs Hot tubs, and both have been great experiences; from the sale, delivery, installation, using, to servicing. I wouldnt go anywhere else.

Ma
Review №55

Best service in town! Just ask for Dusty! Best prices on hot tubs too! I’ve had mine for three years and couldn’t be happier.

Fr
Review №56

John was awesome to work within my budget, all staff is friendly and helpful. I have recommended then to all my friends and family thats been interested in a new hot tub.

Gr
Review №57

I have Artic Spa that had a code on the panel. I called and was able to get an appt the next business day. A simple fix was in order. The tub is back in working condition. Great service and fair pricing. Definitely will call again for future service needs.

jo
Review №58

Ciara was an amazing Sales person. We visited several times and learned alot before choosing our New Used Hot tub. The two Delivery guys were very pleasant while installing ~ Love our Jacuzzi :)

Dr
Review №59

May 2018: Had a few leaking jet pumps, normal wear and tear. Called Dusty on a Monday, returned call the same day, and was out to repair on Friday! As usual, awesome, honest service! Cannot say enough good things about this business.Great experience! Tub delivered earlier then expected and just as described. Had a minor issue and Dusty came out the next day and corrected it with no questions asked!John and Dusty have been great to work with! Highly recommend!!

Br
Review №60

Such a great group of people to do business with. What an awesome experience its been working with them.

CC
Review №61

HIGHLY RECOMMEND!! Well, sounds like round two for the Chavez household to pay these amazing guys another review. Weve been working with John and Dusty for over 3 years now and are on our second tub with them... maybe soon to be third..... not because something was wrong but because we wanted something bigger and better and would never purchase anywhere else. If you want TOP NOTCH real and GENUINE customer service these guys are for you!! We have referred numerous people to Colorado Springs Hot Tubs because we know they will be taken care of! Thanks again guys for all youve done for us and making sure were always in our HOT tub! ) - Chris and Candace C.

Ba
Review №62

I purchased my hot tub from Colorado Springs Hot Tubs over two years ago and I have been so happy with this company, I just had to tell someone. The whole purchasing experience was wonderful and they followed through on every single promise they made. When the hot tub was delivered, it looked brand new. It has been incredibly easy to maintain on a regular basis. Last winter I was out of town for a long time and my house sitter allowed the hot tub to freeze. Dusty made sure it was fixed correctly and followed up on his employees work. When I mentioned that some staples were left lying around the hot tub, Dusty came out himself and cleaned the area to perfection. Well done!

Am
Review №63

Best place ever!! Me and my family wanted a hot tub, but found that everywhere we went they were way too expensive. My husband and I had just happened to drive by the store, so we decided to stop in. We bought a hot tub that every day! Colorado Springs Hot Tubs gave the best customer service, they were very professional, and we got a hot tub at the price we wanted! I would recommend Colorado Springs Hot Tub to anyone! Thank you!

ch
Review №64

Great experience. No pressure sales, got the right product at the right price. We love our new Freeflow spa!

Ri
Review №65

Visited Colorado Springs Hot Tubs and had a great experience. Very knowledgeable team & great products!

Em
Review №66

If youre looking to buy a hottub, look no further! This is by far the BEST place in town! I walked in clueless one day, just looking to purchase a tub. John and the guys were very paitent with me, and helped me find the perfect tub in my budget and that worked with my houses electrical. The whole process went so smoothly! When they delivered my tub, I was more than pleased, and Arley showed me how it all worked, and set it up for me! Also theyre a small and locally owned company, which I love! This is definitley the place to go!

Ca
Review №67

Theses guys ROCK!! Dusty and Jon are absolutely amazing! From day one their customer service and knowledge has been an A+! Price was great also. Not only do they make sure youre getting what you want, but they stand by their work after you have purchased their product. 4 months after our purchase the heater had went out, one phone call and Dusty was out replacing the heater @ 9 pm in the SNOW, at no-charge. UN-BELIEVEABLE! Love these guys, recommend them to everyone!! Thanks guys!! We are now HOT TUB ADDICTS thanks to Colorado Springs Hot Tubs!

Ro
Review №68

Great place to get a hot tub. We have enjoyed the used unit we got from this place and it has served us very well! Good people to work with !

Br
Review №69

This is by far the best experience I have had with a hot tub company. Dusty arrived on time and was very courteous from the start. We discussed the issues that I was having and he immediately got to work. He took care of the issue quickly and efficiently and cleaned up so well you couldnt even tell anyone had been there! I can’t say enough good things about this company, from the first phone call to John in the office to schedule to Dusty who arrived onsite it was truly a excellent experience which is almost unheard of when it comes to hot tub repair! They have definitely earned a customer for life!

Ch
Review №70

Amazing service. Straight forward and honest. Now that weve found them they will be our go-to guys for any spa issues and well make sure our friends know about them as well!Dusty did a fantastic job. Identified a faulty pump, replaced the 1 inch (no longer available) pump with a 3/4 inch and retro fitted out our tub in about an hour.

K
Review №71

Best place in town to buy a hot tub. Theyre there for you after the sale with awesome service, when needed. Dusty is the best!!

Ta
Review №72

I highly recommend this Co. I had shopped all over town for a hot tub before I found these guys. They have a great selection of refurbished hot tubs. They look and work like brand new and I didnt have to pay the high price. I really felt like John just wanted to help me choose the right tub for my family and stay in my budget. Even after I made the purchase they were still great to work with! When Dusty delivered my hot tub he was on time, friendly, professional and fast. He got everything hooked up and working for me. I love me new hot tub and Im so glad I found Colorado Springs Hot Tubs!!

Pe
Review №73

My wife and I went to Colorado Springs Hot Tub to look at used refurbished hot tubs. They had several to choose from but we decided to buy a new one. John was very helpful and patient while we decided which one we wanted. We told John that we needed to have it set up with 110 volts when delivered and needed an extra long power cord. It was delivered as promised and set up was quick. Later we had some questions for John and he was very knowledgeable and offered some good advice.We have recently moved and brought our tub with us. After setting it up ourselves, we noticed a small leak. I called Dusty and he set up an appointment right away. I described what I thought was wrong, looked like the seal at the motor shaft and pump was leaking. He said it was an easy fix. Sure enough, He was out to my place today and had the seal put in straight away. We had purchased the tub just over a year ago and he honored a warranty service call free of charge. Dusty was extremely knowledgeable and gave me some good tips and explanations of what he was doing in laymans terms. I will refer Dusty to anyone that needs any type of hot tub repair. Very friendly service. These guys are top of the line. Excellent sales and service. Pete V.

Mi
Review №74

John is a very nice guy, especially while youre in the process of buying a tub! Paid $3600 for a Jacuzzi 315 in 2012 and problems were both immediate and many. After a dozen or more visits inside 3 months, I asked him to come get the tub and refund my money. John refused while promising theyd get it fixed. More visits continued while the response time got worse! They claimed that one time the water was low--it was not! Another time said the filters were dirty--they were not, certainly not new filters within 3 months! Those problems included, but not limited to, the Heater, the Circulation Pump, and the Ozonator, multiple visits on each! Finally appeared to get it fixed at the end of the 90 day warranty period. Then, the tub died 9 months later with the motor going out. A $1000 fix for that and tech said 2 or 3 other parts would also be going out soon. Essentially, totaled a year after the 90 day warranty! It sat while I considered options. Early 2014 I asked for a settlement of half the original cost. That request was ignored and no settlement counter-offer was made. I went to the BBB and that was denied for some unknown reason, maybe because I asked for a monetary settlement in my claim. It was a total losing situation. Due to the numerous service calls trying to get it fixed from the get-go, its my opinion that very little is done to prep them beyond aesthetics. If they seem to work, they are up for sale. I dont believe they are gone over closely at all! I would carefully weigh any decisions to save money there. If its a lemon, you will probably be drug through the warranty period and then its yours! $3600 for one year including a lot of frustration and a bunch of heartache sitting under your deck is no bargain!

Ba
Review №75

We bought a beautiful used hot tub from Colorado Springs Hot Tub, have had it 2.5 years without any troubles. Why spend so much money on a new one when they totally refurbished all parts.

Ma
Review №76

These guys are great! I didnt know a thing about hot tubs, except that I wanted one. After visiting some of the other stores in town, I was pretty much resigned to the fact that this was a dream for the future, if ever. Then I heard about Colorado Springs Hot Tubs and decided it was worth a shot. Im glad I did. Not only did they find a tub for me that I could afford, but they went out of their way to educate me on the differences, features, etc. I just couldnt be more pleased. Great guys to deal with, theyll take good care of you.

Le
Review №77

Update 11/15/19:These guys are AWESOME. We bought our totally refurbished Sundance Spa last year and we feel like its added years to our lives because its so relaxing! John is great to work with and we always go to the warehouse to buy Di-chlor from him when we need it, and its always great to see John. One update I have to share is that recently our hot tub needed a service call and just like we would have expected when we first met these guys Dusty came out and took care of it wonderfully. Its great when a company lives up to their reputation of high quality and standing behind what they sell! I knew I could count on these guys! In a world where you never know what you are getting when you buy something, thank you very much for being the kind of company that has integrity and lives up to your reputation!Original Review:We found this place online last year and went in and talked to John, and he immediately showed us the models of tubs available and answered all of our questions. There was no pressure, and the price to buy a tub and get it installed was excellent. From the time that we bought our tub, to the support we received afterwards, we were totally happy with John and his staff and the hot tub we bought was excellent! We could not be happier with Colorado Springs Hot Tub Sales and Service. All we can say is that we would use them again anytime with no reservation, and it has been a pleasure to work with these guys! We love our hot tub and wish we had bought a hot tub sooner, its been one of the best investments of our life!

Wa
Review №78

My wife and I were on a search for a hot tub that would go in our basement. We went to every spa dealer in town and after we realized the prices of new ones were way out of our league, and the lack of customer service the new hot tub dealers dont provide, we ended up at Colorado Springs Hot Tubs to look at used. From the time we walked through the door these guys have been absolutely awesome. John was very friendly and answered all of our questions and never pressured us. Dusty came to look at our house and see what would fit in the basement. They delivered one hot tub and we couldnt get it in so they searched for a different one for us. Two weeks later they found one that would fit and Ellis totally refurbished it and made it like new. Dusty and Ellis delivered it and Dusty answered all of my questions on how to run it and water treatment. If you are looking for a hot tub dont go anywhere but Colorado Springs Hot Tubs. You can get an excellent spa for less than half the price of new and get treated like you are family from the start. These guys will be our friends for life!

Er
Review №79

We didnt buy our hot tub from Colo Spring Hot Tub, but needed ours serviced. We were in crisis, because our spa sprung a leak 2 days before my sons big graduation party. Though his schedule was full, Dusty squeezed us in. Dusty was 1st class polite, knowledgeable and professional. Thanks!

Ty
Review №80

FAIR PRICE, GREAT SERVICE!! I had a big name Hot Tub store send a service tech to look at my tub. And while they were correct in their evaluation of what was wrong, the price of their solution was unbelieveable. I called Dusty and over the phone he determined the problem and came up with more affordable solutions. He also helped me understand why I had the problem to begin with and how to avoid in the future. Dont waste your time with the other stores....CALL DUSTY!

JR
Review №81

Super nice and informative. Laid back shop. Good prices for new and used tubs and day-chlor sanitizer.

La
Review №82

Awesome prices, awesome service. Definately recommend you get one here.

da
Review №83

Great place great salesman good prices

Ca
Review №84

My Dad and I were searching for a hot tub to replace our old Sundance tub that had broken. Jackie, who does our Spa Maintenance had recommended John and Dusty at Colorado Springs Hot Tubs. From day one, they were Awesome! John not only helped us find the right tub to fit our needs, but assisted us in finding someone who would dismantle and remove the old tub. Once we had decided on a tub, the delivery and installation was very efficient, and the customer service was great! Dusty took the time to explain the all the features and parts of the spa. After a couple of weeks, I worried that the spa was not an exact match for our therapeutic needs. I called John and discussed my concerns. He took the time to explain why the new spa may not match the features of my old Sundance Spa. After some discussion, I decided to upgrade to a different used spa. John was more than flexible with my decision and made the arrangements to swap out the spa, and even waived the delivery fee. Almost 10 months later, we had an issue with the heater, I knew it was out of warranty but I called Dusty for his expertise. They sent Dusty out and he fixed the heater, no charge. I mean seriously, that is “Top of the Line” customer service. I highly recommend Colorado Springs Hot Tubs for any of your hot tub needs.

Mi
Review №85

John is very nice and works with you to get exactly what you need. He doesnt try to sell you just to get something. I highly recommend this company.

Ch
Review №86

I dont normally write reviews, but had to on this one. We are on our second hot tub from CS hot tubs. The only reason we are on our second tub is we loved our first so much we outgrew it really fast and upgraded to a bigger one. These guys made the process of not only buying a 2nd tub, but removing and replacing that tub so smooth, I was truly amazed. Between the 2 tubs we have had only minor issues that have been addressed so quickly one could only wish all businesses operated like these guys. 1 example we had a problem one evening and Dusty arrived at night while it was snowing to get us up and running. Unbelievable. John and Dusty please know that all future tub purchases WILL be at CS Hot Tubs.

Fr
Review №87

Great people to work with, always very helpful.

RO
Review №88

WEBSITE IS MISLEADING, CAUSING ME TO WASTE TIME. THEY DO NOT HAVE THE MODELS THAT THEY SHOW ON THE WEBSITE. THE MAN WHO WE SPOKE TO WAS RUDE, HE ATE A HARD BOILED EGG WHILE SPEAKING TO US, AND IT WAS DISGUSTING TO WATCH... AND HE ACTED LIKE I DONT HAVE ENOUGH MONEY FOR A HOT TUB, HE TOLD ME TO CREATE A HOT TUB SAVINGS ACCOUNT HAHAHAHAHA... WHAT A JOKE OF A BUSINESS... KEEP INSULTING YOUR CUSTOMERS AND SEE WHAT HAPPENS... HE WAS NOT DRESS PROFESSIONALLY, HE DID NOT ACT PROFESSIONALLY, AND YOU DESERVE ZERO STARS...

Ru
Review №89

Thank you for your help today in getting my hot tub removed from my bank property! I will be back to purchase from yall once I have a new place! We need more businesses like you!

De
Review №90

I purchased my Tristar Hot Tub from Colo Spgs Hot Tubs and they were fantastic! They carefully explained to me how to take care of the tub, and even helped me find a great electrician who helped with hooking up the tub. I had a question about my hot tub a few months after purchasing from them and they were still so helpful! Customer service is important, and Colo Spgs Hot Tubs excels in that as well! I cannot say enough good about this company. If I could give them a higher rating, I would!

Ri
Review №91

We purchased a Freeflow Spa from these guys about two weeks ago, customer service was top notch, the spa works great, and the price was unbeatable!

Ch
Review №92

Great service, ready to problem solve and make decisive moves on equipment their company did not install. Thanks for moving fast!

Li
Review №93

This place is great!

Br
Review №94

Great service!!

Information
77 Photos
94 Comments
4.9 Rating
  • Address:890 Dublin Blvd Suite G, Colorado Springs, CO 80918, United States
  • Site:https://www.coloradospringshottubs.com/
  • Phone:+1 719-246-2128
Categories
  • Hot tub store
  • Hot tub repair service
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:Closed
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Credit cards:Yes
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