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Patterson Custom Diesel
6425 E Platte Ave, Colorado Springs, CO 80915, United States
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Patterson Custom Diesel
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Na
Review №1

This shop came highly recommended, so I chose them to get my truck up and running after it had been sitting for 5 years. I had to wait a few weeks as theyre reputation proceeds them and they were busy with other customers vehicles. But once they started work on my truck, it took them only a matter of days to diagnose the issue that caused me to stop driving my truck, fix it, install a few new parts and service the differentials and transmission. Thank you Josh and the guys. I cant wait to get my truck permanently back on the road! (Only waiting to register and insure it now)

Mi
Review №2

Good work decent price did a transmission rebuild happy 3rd gen Cummins

Je
Review №3

Great service and repairs are fast. I made an appointment on a Thursday for repair on an oil leak on the gaskets. The service manager was able to diagnose, order parts, and have it ready by that Monday. I will be returning for all our diesel vehicles.

Lo
Review №4

Fixed my uncles truck so Id assume its a good place, but hard to find and get to but if you know where youre going its good

Jo
Review №5

Top notch service from Josh and the team there. Had 2 injectors fail and did some bulletproof work. Superior service and solid pricing on major work done. 100% recommend them.

We
Review №6

Quick diagnostic and all parts either on hand or here within 30 mins. Our service rep was Jesse, he was very informative and explained clearly what our problem was and what the solution was. Very competitive pricing. Thank you

Cl
Review №7

These guys are honest and do what is needed, but dont try and sell you stuff you dont need.

CO
Review №8

Once again, these guys save the day for me!! Had a plow truck go down the day before the big storm and I knew they were booked out a week or 2. Called them anyway just to see what they thought. I was told to get it to them and they would do what they could. The truck worked very well for the storm!! Thanks again fellas!! You guys are great!!!!

La
Review №9

Fantastic group of mechanics at PCD. My go to place for service and repairs on my 2002 Dodge Cummins. Highly recommended

Ja
Review №10

Very great people! Got my truck in very quick, repair was very quick and done right. They went out of there way to fix a few other issues the truck had on their own-should speak volumes

To
Review №11

Friendly people. Good at what they do

Pa
Review №12

The folks at Patterson Custom Diesel were great. They did diagnostics on my truck, found and fixed some air leaks and rear differential leaks.Also found severely worn differential gears. They treated me extremely fair and now fixed my AC issues. Special shoutout to Matt for being very courteous and patient on listening to everything I had to say. He was also very responsible in calling me before any work to give estimates and decision to complete or not. That was great. Thank you.

De
Review №13

Fast diagnostics and affordable! Dropped off our 7.3 on Wednesday and picked up on Thursday. Truck is running amazing! Highly recommend.

Jo
Review №14

Knowledgeable guys...gave me a lot of advice on my Cummings 12 valve....

Ja
Review №15

These people are amazing. They do great honest work. I trust them with my truck more than any other place in the springs.

Lo
Review №16

Best group of guys in town!

De
Review №17

These guys for great we had a F350 that we had to bring them bring to them twice and thats only because we were told by another shop that we needed a new engine of about $15,000 in a 2004. And we were told about Pattersons from an associate of ours and we took it to him very happy with the prices spent more than a grand more with the other shop and he couldnt even diagnose the problem they saved us thank you Patterson

Ni
Review №18

Great work done on my truck when Ram refused to honor the warranty. Ill be bringing my truck here for all its needs.

Br
Review №19

I had PCD do a bulletproof diesel egr and oil cooler kit as well as replace all of my injectors on my 05 Ford Excursion. The work done was top notch and was completed in a timely manner at a great price. Truck is running stronger than ever and I couldnt be happier with the guys at the shop!

Re
Review №20

As a business owner myself in the same field I can say that hands down these guys have been great to work with. Every shop cringes when a customer comes in and says that they feel special. That is just what I did here. They didnt try to beat me down they just shot me straight. I was sent to Paterson on a referral and can say that I would proudly pass it along. Keep up the good work.ReubenA&H Mobile Repair

Mi
Review №21

Had my truck in for normal service, oil change and fuel filters. Guys did a great job with the service, informed me the status of the truck overall and we spoke about whats should be included in the next service. Leaving with the piece of mind knowing that things were done right and I had nothing to worry about is a Great service.

we
Review №22

Great and seems to be honest group of guys. Coordinated everything before doing. Truck runs great I will definitely take back if needed future repairs.

Ti
Review №23

I want to thank Jared and his team for doing a great job on my truck. It had a few issues along the way to getting fixed, but Jared and his team stepped up and really did a great job. I would highly recommend his shop to anyone and will definitely be going back if ever needed.

Ni
Review №24

I really like the staff and how they have taken car of me and my 6.0 L Ford. Josh is very good at explaining things carefully and effectively. The mechanic came out from the shop and talked to me about things that he saw once he was under the hood. The attention to myself and my entire truck is very much appreciated.Great group of people!Nick M

Si
Review №25

They worked on my custom truck. I have an old Suburban with a transplant GM diesel and transmission. I called a few shops and nobody seemed to want to work on it. PCD happily accepted and set timing for me after another shop had installed a new fuel pump and did it wrong. Thanks I will see you guys again sometime.

Lu
Review №26

Just got my truck back 😁😁😁, great guys great people,they did what they told me there where doing ,I had my truck for over 21 years and after they fixed my truck had never been this good,

Ja
Review №27

Guys took care of my wifes excursion and told me things that I didnt even notice were an issue. Great shop!

La
Review №28

Patterson Custom Diesel has been doing my mechanic work and service for 11 years. They do quality work at reasonable rates. They are dependable, knowledgeable, professional and friendly. If you want it fixed right, go to Patterson Custom Diesel!!!

Ja
Review №29

One of the worst customer service interactions that I have experienced. They had my truck for 13 days before I got a call saying what they had found but no mention of what it would cost to fix it. I went to pick it up and was charged for the diagnostic. Not a word about the problems detected, prices to fix detected issues or anything at all. They handed me my warranty paperwork and asked me to sign a receipt and that was the extent of the interaction. Our receipt says “customer declined repairs.” Nobody offered to repair it. I was told that they were not able to replicate the issue of my truck emitting white smoke from the exhaust but it happened again before I even got to Constitution and Powers. I will definitely be taking my truck to another shop. $139 for absolutely nothing.

bl
Review №30

They have worked on my 6.6L a few times now and have always done an excellent job. For example My truck would start I tried new batteries still wouldnt so, I called Patterson told them what was going on over the phone they walked me through a couple of steps to get it started not only did they save me $100 tow bill to the shop but I was still able to make it to work on time. Dropped off the truck and they had it back to me the next day. Excellent service!

El
Review №31

These guys are probably the only diesel specialists in town that were able to time my 6.5l properly after I put in a new injection pump and injectors. They also identified and repaired a problem boost leak at the turbo. I am grateful they worked extremely well with my time constraints. Fair prices and top notch work are what youll find at Patterson Custom Diesel.

Ko
Review №32

One of the better diesel ships in the area, only reason I say 4 stars is they are a little high on prices sometimes. Quoted me 750$ for a driveshaft cause they dont know how to replace u joints. Had a different shop do all my joints on the truck for 250

Re
Review №33

These guys are the best, I’ve taken my f350 to multiple shops to try and figure out a steering wheel wobble I was getting, they instantly figured it out. They didn’t break the bank, their prices are reasonable and affordable. They’ve gained permanent customer, I’m going to them for all future truck services and repairs.

Ja
Review №34

Killer shop!! Had some pretty significant issues while traveling from CA. to WI.. Josh and Jared hooked it up Big Time, very quick and very fair price also very clean work!! These guys know what they are doing!! Dont waste your time anywhere else if you are anywhere close!!

ti
Review №35

These guys are great. Honest, dependable, and they keep you posted on updates to the work being done. I had an I.P.R. valve replaced on my 2005 F350 6.0 and had it back the next day. Runs like a new truck. I am definitely using these guys for the stuff I cant do on this truck.

Wu
Review №36

Hand down best shop I’ve been to honest people and honest work, id like to thank josh on being very clear and communicative on what needs to be done and giving me a heads up on what should get done in the future. I will be going back for more work on my 6.0Great job PCD

Al
Review №37

As a small business owner, I care about each and every customer that utilizes our services. It is so refreshing to experience the same care and service from a fellow small business owner, especially being 2+ hours away from their location. Although I did not deal with the owner directly, the two or three staff members that I did deal with went above and beyond to help us.Long story short: A crew were 2.5 hours from home (North Fort Collins) and their truck broke down in Colorado Springs. Turned out to be a very time consuming, costly, and difficult problem to diagnose; our moving truck now runs perfectly. We are so appreciative of Pattersons willingness to go the extra mile (literally). Patterson Custom Diesel not once, but twice drove 2.5 hours North to us (at no additional charge) to rectify and ultimately correct the needed repair.Thank you again.Jordan Todd,Alpine Moving Co

Mr
Review №38

Ive owned diesel trucks for years now. Ive had every make out there. Through the years Ive used a lot of different mechanic shops and this one has by far been the most helpful and professional shop Ive been to. I highly recommend them.

Za
Review №39

Got my truck in quick and great costumer service

ni
Review №40

Only place.for diesel work awesome ppl

Ro
Review №41

Great guys! They have always taken very good care of my excursion. Wouldnt tske it any where else!

An
Review №42

Good guys good service

Ja
Review №43

These guys are awesome. When you need diesel work, dont go anywhere else. Thanks Jared and gang!

Ti
Review №44

So recently I took my truck in for a few items. Mainly one issue was the fact that I kept getting a dead pedal and bucking. I also asked them to look at a boost leak as well as diagnosing the front end because of play in the steering and the dreaded death wobble. Well there was a ton of stuff they missed completely. They fixed the boost leak which was great and the apps sensor I put on was bad so they were able to warranty it. With that being said things were perfect. They then went on to tell me that my tuner module was bad which was causing the bucking and most of the dead pedal Part of this was only told to me, I wasnt told that they uninstalled it. Next issue was they told me that my truck was spewing a ton of oil from the front main seal and that it would be 400 to fix it which is reasonable and then the diagnosis for my front end was all 4 ball joints and a trackbar. First off with the tuner issue and the front main issue. I ended up taking the truck in because I was too busy to work on it so I hop underneath to look at things and I was definitely not spewing oil everywhere like they had stated, in fact I actually had 3 fuel leaks that they somehow completely missed. When I got it back I was still experiencing hesitation when moving from a stop. The fuel leaks 2 were injector lines that backed off a little bit and the third was a broken O-ring for the fuel filter housing. I fixed those issues and the hesitation went away completely. Then I decided to hook up my tuner and had not a single issue after that which led me to determine it was shoddy diagnostic work. Due to winter hitting soon I decided to take my truck in for new tires to a different shop that gave me a good discount on them. I told them I had the ball joints and track bar and to install them with everything and do an alignment. Well several hours later I get a phone call stating 2 of my tie rods were bad. I asked them to replace them and keep the old ones so they could show me how they were bad. When I got there they showed me how much play they had and I was appalled that they missed such a huge detail. Not only that but my front hubs are also on the way out as well which they didnt necessarily miss however, it should have been seen with the diagnosis and checking for front end wear. Needless to say I will not be back to this shop again. Their diagnosis was far from good and they missed a lot of key items. I feel they were exceptionally dishonest with me and I will not tolerate dishonesty.

az
Review №45

Excellent shop. Best price in town and quality work in a reasonable time. I will be returning.

Sh
Review №46

Josh explained everything so I could understand what was being done to my diesel he went over the bill he was very confident in the work as was I and I will use them in the future and I highly recommend their honesty and their professionalism

St
Review №47

Excellent service. My F350 was blowing coolant out the degas bottle and PCD repaired that problem quickly and at a fair price. I appreciated Jeffs phone call updates and his thorough explanations. He even popped open the hood of the truck and walked me through the list of items repaired.I would highly recommend PCD and will be using them for all of my F350 maintenance needs in the future.

Ch
Review №48

If at all possible I would recommend you avoid this place. I am sure they are great at installing air filters, exhaust pipes...basically anything you could do yourself in a weekend. I brought my 7.3 power stroke to them for a multitude of issues I had. I had a Huge loss of power while pulling my 5er. I had cracked the spider on top of the vally and they replaced it...after they cracked the replacement they sold me at discount so they could charge me full price on another(they were reluctant to refund me the price of the stock one they were responsible for cracking, but at least in the end they did). I Also had a rattle in the rear end that I thought may be a wheel bearing...they told me it was U joints and carrier bearing. I did not have the time to do it myself so I paid their exaggerated prices for labor time to do the job. That took them forever to do! I Took it home after a very long time of it sitting in their lot waiting for them to get around to completing the task. I drove it the next day and the rattle was still there. Now remind you I already paid for the diagnostic cost for them to tell Me what the heck was going on ($120) and the other work to fix this problem...so when I called and told them about the rattle they questioned me on it as if I was making it up. Then when I told them I need them to take it back the truly assess the issue they told me they were busy and it would be a while before I could bring it in. So a week or so goes by I got them to take it in. When I dropped it off on a Wednesday (they told me to bring it in that day) they informed me there were multiple people in front of me and it would be a while before they could get to it! I informed them I should be In front of all those people because I paid for a diagnostic they failed to complete. They basically told me they didnt care. So again it sat in the lot for a week even after I told them I needed it by Friday and they agreed to this timeline. When they called and told me they found the source of the noise and that it was the hub cap...yea, a weld had broke on the cap, and that they were not going to charge me I laughed because they already did (and then some) by telling me it was the U joints and carrier bearing.So in closing, even though this place is a diesel performance shop it is obvious they seem to only want to install basic performance parts at an outrageous price.

Mo
Review №49

5 stars and have gained a repeat customer! First time dealing with PCD. The knowledge and professionalism demonstrated by both Josh and DJ is something thats worth its weight in gold! Did exactly what they told me they could do and thats great customer service. Its like im driving a brand new rig now! Definitely would recommend this shop! 👍🏼

Aa
Review №50

Very knowledgeable when it comes to diesel motors. Very friendly staff.

Ro
Review №51

Today I tried out PCDs on recommendation from my fellow Peterson AFB co-workers!!! Let me start off by saying the Customer service here is top notch!! Josh and Justin were flat out remarkable in answering my questions and helping a new diesel owner understand the things that I should/could do to maintain my vehicle! Everybody gets a tad stressed trying to find a decent mechanic or shop that does HONEST QUALITY WORK!!! PCD is that shop!! Justin I appreciate you coming out and chatting with me and giving me options in the future of things I can do with my truck and the capabilities of my truck. I asked about different modifications and requested PCDs opinion and not once did they push to up sale products (Josh and Justin made sure to let me know before we even talked about modifications my truck is perfect as is!!) Anything I decided to do was optional/upgrading!! PCD has gained a customer and I appreciate your team for taking care of my Rig!! #ChevyBoys#2500HD

Pa
Review №52

These folks have done me right since the start. I would highly recommend them. My very first visit with my Ford Diesel, Patterson Custom Diesel saved me more than $4000. Another diesel shop in town had misdiagnosed problems that would have cost me serious cash. Pattersons continues saves me more money since my first visit and my truck continues to run great with nearly 200,000 miles on it.

An
Review №53

Last time I brought my 6.7 Cummins in for some diagnostics and services they were timely and thorough. They explained everything well and took care of my truck. I havent found any other shop to be as reliable as PCD.

Ra
Review №54

Very knowledgeable and friendly staff. Was in and out in a day.

NA
Review №55

Fast service, had to take my bus in from work when the transmission went south, I was promised my bus in 4 days and I had it back the morning of the 4th day. Very pleased with their work and customer service!

ma
Review №56

All the Matts there are great at what they do

al
Review №57

A guy by the name of spine left these guys a bad review. He he towed my truck in and didnt seem to bright. I had to notify him the chains on the back of the truck were loose. Also had to tell him the strap on front driver side was loose.I bought the truck from family and they have always taken it to patterson custom diesel because they trust them. I have been bringing the truck to them for any issues. They are up front honest and take care of their customers. Strongley recomend.

Jo
Review №58

This is the only shop I will ever have my truck to agin. I find it aggravating. as I am a Diesel mechanic My self to work on my own truck. I thank all the staff a Patterson for there friendly staff josh and Jared are right to the point every time and know what there talking about and know how to fix it right. I pull a lot of wait with this truck and it runs fire calls in Eastern ElPaso county. If u want ur Diesel to run right? Bring it here to these guys as they will make sure it is right and stand behind there work 100% thanks guys..

pa
Review №59

Was the first place that actual found where my oil was leaking from. Did a big job of front seal, oil pan and rear main seal with other small sryff that was bad. Upfront about prices. Joshua was very friendly and forward about about anything. Had a bad icp sensor after getting the truck back. Joshua took care of the issue with no questuons asked. Will return for engine issues I dont want to do on my own. And the only place that told me other issues that needed to be taken of unlike other places that can barely function with taking your money for work not needed

DR
Review №60

Had to take my LLY in to get all new wireing harnesses due to a couple rogue squirrels, I was very happy with the timeliness and knowledge of everybody that works there.

D
Review №61

Great products and expert advice

Br
Review №62

Great guys wonderful customer service

DI
Review №63

Took my 2006 F260 PSD 6.0 to PCD last week for a BPD oil cooler and EGR. They completed the work quickly and at a good rate! They found a few other minor issues while apart - common to this motor - all fixed and turbo cleaned. I checked things out and they even fixed my sagging wiring loom that hangs from the cowl! Very nice and they appear to be meticulous about their work! I would recommend them! Its good to find a shop that cares and enjoys their work! Thanks again guys!

Ky
Review №64

Best diesel shop around and fair priced.

Mi
Review №65

Honest service at a fair price.

Ro
Review №66

Awesome service knowledgeable staff

Lu
Review №67

Hands down the Best diesel shop in colorado!!!

Sp
Review №68

One of there drunk mechanics insulted one of my tow truck drivers while he was droping off a vehicle, how can i recomend a place that lets there mechanics drink on the job even after hours, and then he gets in his car and drives off.........

An
Review №69

I wouldnt trust any other shop with my aging 01 Dodge diesel! Jared and his team are honest and fair!

Ru
Review №70

PCD will take care of you long after you have work done. They take pride in their work.

Jo
Review №71

Best Diesel shop in the springs

Jo
Review №72

Josh was very friendly!

Information
95 Photos
72 Comments
4.7 Rating
  • Address:6425 E Platte Ave, Colorado Springs, CO 80915, United States
  • Site:http://www.pattersoncustomdiesel.com/
  • Phone:+1 719-573-4636
Categories
  • Auto repair shop
  • Brake shop
  • Diesel engine repair service
  • Mechanic
  • Oil change service
  • Racing car parts store
  • Truck accessories store
  • Truck parts supplier
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:Closed
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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