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Master Tech Automotive Service
1980 Victor Pl, Colorado Springs, CO 80915, United States
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Master Tech Automotive Service
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An
Review №1

The DEF system on my diesel truck was giving me so many issues and I was losing hope that it would be fixed properly. These folks diagnosed it properly, they also replaced my alternator and brakes in the same visit. I was without my truck for only two days considering all of the work that was needed. All of the staff are super friendly and helpful. No upselling you on anything and they even paid for my Uber. I will definitely use this shop again!

Pa
Review №2

My 2006 Subaru runs so much better since I found Master Tech Auto! They enabled me to take a worry free drive to LA last year!

Ai
Review №3

Had to get my fuel pump replaced in my truck before trading it in, and I couldn’t do it myself because the ~30 gallon tank was full. John was very professional over the phone and answered my questions, followed up very quickly during and at the end of the process which took less than half a week. If you’re military they do offer a nice discount which ended up taking like 50 bucks off the total, which was already less than some of the other shops in town quoted me.If I do end up needing to do maintenance on my new car that’s outside of my own personal capabilities in the future, I will be coming back here.

br
Review №4

Very friendly staff, and amazing customer service. Had my vehicle done in a timely manner, and charged a fair price for the work. Will take my vehicles back if they need it.

ro
Review №5

I have been taking my car to Master Tech for many years, because of their knowledge and experience as well as trustworthy..

An
Review №6

FRAUD!!!!! I recommend taking your vehicle elsewhere if you want it fixed properly. They charged me for parts that didn’t need replaced on my vehicle. We agreed on what needed to be fixed, get my vehicle back and the issue isn’t fixed. I had called them explaining my vehicle is having the exact same issue and their response was “well we don’t know what’s wrong with it” I paid them thousands of dollars. What a scam. Do not come here and waste your time. My vehicle is now having more and more issues after they replaced parts that didn’t need to be replaced. Took it to another shop to have it looked at and the shop said that these guys did an unprofessional job.

An
Review №7

All I can say is don’t bring your vehicle here, you will spend thousands on the “issue” of your vehicle and it still won’t be fixed. They also have bad communication, they won’t call you if they find something wrong with the vehicle and give you an update about everything. I find this very frustrating as I had no clue what was going on with my vehicle when it was there for over a month and had to pay even more money on parts and labor that we didn’t even discuss. When you call and John picks up the phone, he never knows what’s going on and has to always go ask someone else. I recommend going somewhere else that won’t rob you of your hard earned money and actually take the time to fix your vehicle the right way. They also went through all the personal things in my vehicle and didn’t put anything back where it belonged.

Be
Review №8

Had a repair done under their warranty and it saved me a ton of money and allowed me to keep the vehicle. I almost was ready to sell it tor scrape. So glad I called to ask about a repair done the prior year and if it was covered under a warranty. Great job guys!

Ma
Review №9

Replacement of turbo on my truck, they were fast, reasonably priced, and kept me informed throughout the process.Highly recommended

Ni
Review №10

Replacement of my alternator, Car runs great. Friendly service I received a 3 year warranty really appreciated👍

Sh
Review №11

Came in for a simple alignment and asked last minute if they had time to adjust my aftermarket suspension while the vehicle was in the shop. They tackled the project and even called for service verification prior to performing the service, that way there were no surprises when picking up the vehicle! Good and honest work!

Da
Review №12

Very professional mechanics and staff, quality work and a very reasonable price. At this point, they are my go to shop for any automotive work

St
Review №13

My daughters car was having fatal engine system disruption and was in limp mode. I worked with John, he was very accommodating and without an appointment took the car in. The next business day I was called with an estimate and the final repairs were completed that same day! I am very cautious when it comes to repair facilities as I have worked at some in my past.....That being said I would not hesitate to bring my vehicles here or to recommend them to friends and family! Thank you Master Tech

Ch
Review №14

As a woman it’s difficult to find a mechanic shop tgat I can trust. I’m treated with both respect and friendliness. ZThe work is honest and the quality is good.

Da
Review №15

They were very busy but communicated well and are friendly. They helped diagnose a bad PCM and performed quality work getting it fixed at a good price and I was happy.

St
Review №16

The staff are very professional and did a fantastic job. Having just moved to the city I was apprehensive about finding a quality shop to service my vehicles. After my experience with John I will be bringing both my vehicles to them.

Mu
Review №17

Let me know what was going on and the plan of action. Very friendly and willing to work with me

Da
Review №18

They are knowledgeable and found a problem and fixed it. Their staff is very good and professional and do the work for reasonable rate. I recommend them often.

Sh
Review №19

They were very welcoming, professional, and quick. Would definitely recommend.

Ro
Review №20

My daughter and son-n-law recommended this place. Great service and had my vehicle done sooner than expected. I recommend this place, friendly and affordable. Thank you Master Tech!

Je
Review №21

This place was incredible. Being a female walking into a automotive shop I always feel like I’m going to get taken advantage of because I’m not always sure what I’m doing. But the manager and his crew made it very clear about exactly what was happening with my car and explained everything they had to do to it and why. Absolutely amazing staff respectful clean and above all trustworthy people that I know aren’t going to drain your wallet

Ja
Review №22

Ethan is the man. Take my Chevy truck there for everything. Great people. They don’t mess around. My business is across the street and I’m never going anywhere else. Quality work at reasonable prices.

Br
Review №23

I am a nomadic traveler - and live in my vehicle full time. I called at least 4 other shops before calling Master Tech. All of the other shops said they were too busy- and told me to wait a week!Cattie was exceptionally understanding that this vehicle is my home - she made time for me to bring my van by. They diagnosed and fixed my EGR issue - very quickly!.I cant thank Master Tech Automotive enough!! Thank you for fixing my home!I highly recommend!!

br
Review №24

I had a great experience here. They were fast and efficient. The prices are very competitive as well and just had an overall great experience. I would highly recommend to anybody needing any kind of work!

Ga
Review №25

Ethan always does a great job on anything he does for us and also gets us in quickly. Thanks Ethan!!!!

Ma
Review №26

Used Master Tech in the past and now back with them again.Very pleased.

Ni
Review №27

Katie was amazing she was very thorough and very upfront and genuinely nice person to work with very awesome to have up front and she knows her stuff at least she knows the lingo LOL. And the technicians there are amazing quick thorough in my cars never ran better I would recommend them to anybody.

Kr
Review №28

I’ve been going here for years. I have a terrible noise that’s playing hide & seek. Master Tech has done everything to find the issue. Trust these guy’s and gal to fix my truck. Recommend them 100%

Ta
Review №29

John did a great job getting me in the same day for a 2-3 hour front engine mount replacement. He called me to give me status updates to ensure I was receiving what was requested and broke down the pricing for me. The price was right compared to other shops and the service was stellar. Will definitely schedule future appointments with them!

Ga
Review №30

I had a great experience with this shop. I was Kept up to date during the diagnosis process from the service writers. Technicians are experienced, used top of the line equipment to diagnose and fix the problems with my truck instead of just throwing parts at it! Everything that was fixed/replaced I was given explanation and scanner parameters for the reasoning. Fair and honest.

To
Review №31

John was excellent dealing with a warranty issue. No excuses or run around, just prompt results of honoring their warranty.Thank you for being a business of integrity!!! Highly recommended Master Tech!!

Je
Review №32

Called in for a price on shocks and strats. Was told I would receive a call back after they looked up parts and labour. Still waiting for that call. Very unprofessional and a waste of time

vi
Review №33

They replaced a clutch on my Jeep, but after a few miles it was giving trouble again. Luckily they give a warranty on their services and I could take it back and have it fixed again with no charge and no questions asked.

Jo
Review №34

Very quick and efficient , checked my brakes fixed them the same day. Was an affordable price but when seen that I was disabled they gave me a lower price. This one service I really needed , will definitely go back.

De
Review №35

Incredibly honest team delivering reliable work, warranty & service.

lo
Review №36

I absolutely love Master Tech. Harry is so kind and thorough. He was there to put me at ease while broke down in a place that I wasnt familiar. He assured me everything would be okay. I really appreciate Harry for being there. I really trust the entire crew at Master Tech. The do amazing work at a affordable cost. I would and do highly recommend. Thank you all!!!

Br
Review №37

Master Tech got us back on the road!!!We were on a family vacation from IL to CO Springs and the EGR valve went out on my F250...I know for you diesel techs out there, I should have done the delete. I called Master Tech and Cattie was able to get me in asap. They confirmed the issue. Ethan, the repair tech, went above and beyond his time working late one night (9pm) to get us back on the road so we could return to IL for an appt we had. If your are in CO Springs and are in need of a repair, dont waste your time with anyone else. Call Master Tech!!!

Ma
Review №38

Great friendly staff. They seem to really take care of their customers. Prices were decent, especially for all they had to do to my car to fix it. Now it’s running better then before! Definitely will be going back to them in the future!

ba
Review №39

I have been satisfied each and every time that I have taken my pickup in they have great service friendly staff and really know what their doing so I would recommend them to anyone

El
Review №40

Master tech was amazing! They were super helpful with the car and they were friendly as well! The car works great now!

Da
Review №41

John was great! Very knowledgeable and professional! Great communication and I could tell they did good work, because I noticed how much smoother my car was running when I left the shop.

Ti
Review №42

Best shop in COS, hands down.

Ju
Review №43

I trust only one company to work on my only pickup truck that pulls my 44ft toy hauler. They always go above and beyond to ensure a positive experience. The work is solid, high quality and high quality parts and their pricing is very fair - 100% of the time. I highly recommend Master Tech!!

Qu
Review №44

Very satisfied with the results

Ke
Review №45

Was able to get my Ford F250 Super-Duty front hubs replaced. The only hold up was the ability to get both hubs on the same day. Once parts arrived they got everything taken care of fairly quick. They were awesome to deal with in. If I lived in the area I would use them for everything.

Da
Review №46

These guys were awesome. My car broke down on the freeway (it died) and I had it towed to their shop based on a coworker’s recommendation. They were kind, efficient, and really treated me right. I would recommend this shop as they are honest and just wonderful people. Cattie, who runs the front of the house, is an asset to this business. I even got to chat with some of the mechanics and they took the time and explained everything. It made a huge difference!

Ka
Review №47

I’ve reviewed master tech in the past, and even then gave them a glowing review. However, the service I received the during my most recent encounter has blown me away. I brought my old 4runner in for a repair and informed them what I believed the issue to be (solenoid sensors). After the diagnostic test was preformed, they determined the problem to be related to something else entirely. Long story short, master tech made an error and the repair they initially completed did not fix the issue I had brought the truck in for. Rather than charging me full price for both repairs, Harry was incredibly honest, respectful, and worked with me to come up with a payment that we were both comfortable with. In his words, they had “dropped the ball” and wanted to right their wrong as best as they could. My 4runner is running better than it ever has and I owe it all to the honest and hardworking hands at master tech. Would recommend them 10/10 times and it will be the only shop I visit from now on. Thank you, again, Harry and Katie!

We
Review №48

My family always goes to Master Tech. Unlike big chain businesses, they actually treat their customers like people instead of just dollar signs, and only charge for the actual repair instead of charging you a flat rate simply for the privilege of parking your car in their lot and breathing the air in the waiting room as some places do. They take their time and do a good job, and will always take the time to explain to you what the issue is. Ive driven a very old and pretty pre-broken Volvo for about five years and theyve done the majority of the repairs and maintenance that has kept it running that long

ja
Review №49

My family has always taken our vehicles here. They have great service. My last visit was for brakes. They called me 2 hours before closing to tell me brakes were fine but they found my sway bar links were rusted and broken. They were able to get parts and complete repairs so we could pick up vehicle before closing. Our SUV drives like a new vehicle. I immediately felt the improvements.

Jo
Review №50

Only couldnt help me cus they were booked solid

Ca
Review №51

Took in a car to get an evaluation prior to purchasing. Had them give it the once over. They did a thorough job and gave me a written evaluation of things that needed to be completed.Very friendly staff, especially receptionist.

Ky
Review №52

I brought my 1996 Dodge Ram 2500 in to Master Tech to get oil leaks fixed and to replace a clutch. I just got it back the other day, and so far everything is great. No leaks or problems at all. The truck was gone for a little while (almost 3 weeks), but it was a reasonable sacrifice because I know the guys were taking their time to make sure everything was fixed properly. I highly recommend this shop. Ethan, the diesel mechanic, really knows what he’s doing. If anyone has any issues with a diesel vehicle, Ethan is your guy.

Ch
Review №53

Master Tech has worked on all my vehicles for numerous years; an ‘03 Expedition, ‘99 F250 and 2 Toyota Tacoma’s.I know it’s hard to find a mechanic you can trust and I’ve found Harry to have sound advice, competitive pricing and my vehicles are ready in a day or two depending on the complexity of the issue.He’ll be rebuilding the front end on my 400K mile F250 this year too.If he had a paint & body shop I think I’d let him work on that too’

Ki
Review №54

I cant say enough kind things about this business. We were driving through Colorado Springs, engine light came on in our truck, then the exhaust filter over limit, SERVICE NOW light came on in our 2016 f350 while pulling our RV. I called right at closing and after checking to make sure I had made it to a safe spot, said he would call me first thing in the morning after getting me a price. He did, we took truck in and while waiting for a ride from family we were stressed and my blood sugar dropped. They gave me their donuts and a coke. This repair runs around $400-$6000. We went to eat, and truck was ready the same day! We paid 500.00 for the repairs and were back on the road the same day! Everyone wore their masks and their customer service was the best! Thank you guys so much!!

Ry
Review №55

Excellent service; fair pricing. Harry was honest, trustworthy, genuine and treated me with respect. He explained what was involved and let me know up front how long the work might take and the general cost. They took care of my moderately large car repair in one day, which I greatly appreciated.

RE
Review №56

Get your car worked on for a fair price with mechanics and techs who know what they are doing

Li
Review №57

This place is very honest and doesn’t price gouge you. I have taken a couple of my cars here more than once. They don’t sit on your car, they get it right in to work on it. I recommend this place to anyone!! Five stars!!

Sa
Review №58

Staff is friendly and knowledgeable. No money in it, helped just because! Top notch.

Tr
Review №59

Amazing customer service. Cattie and Harry are awesome!! Would highly recommend. Will definitely use for all my mechanical needs!!😁😁

Sh
Review №60

A friend from work recommended Master Tech to me. I recently moved to Colorado - Im from Texas and have never experienced a real winter before. The gentleman I spoke to was kind, courteous, and patient with me while I explained that I did not know what my car needed to survive a winter here. He had one of the men in the back go out immediately and check my antifreeze. The man who checked my antifreeze was also polite and helpful, and he explained what he was doing as he did it and why. They made helpful recommendations to me on what I needed to do, and I was very impressed with their kindness and professionalism. Will definitely go back to them for whatever my car needs.

Ma
Review №61

Harry and his team are the best in town. Not only are they Professional and Passionate about what they do, they work with you to get your car back to you fixed at a great Price. I brought them my car to fix and they worked and tried everything too figure out what was wrong with it. They are great on Price and are real mechanics who know what they are doing. I will only take my cars to them. Thanks again.

Sy
Review №62

The people at Master Tech treat me like an old friend ever since i walked in the door the first time. They are super great with communication and are super understanding. They have helped me with two major car repairs and have had no issues since.

Or
Review №63

Great folks. An honest shop is tough to find these days. Very glad to have found them.

Ja
Review №64

I had a severe coolant leak and was leaving town the very next day therefore I needed help fast. They got me in and diagnosed the problem.(cracked coolant reservoir) They had the part sent over and got me going in unbelievable time! Try these guys out! You wont be disapointed!!!

Ki
Review №65

I got my Kias clutch replaced here and their prices were very reasonable priced for labor and parts needed and timeliness. I would definitely recommend them. They offer a really good warranty and service which makes up for not being able to bring in your own parts.

To
Review №66

This business is one that I count on for my business. Everytime I deal with them it has been straightforward and professional. They have earned my trust by giving me exactly what I expect, great knowledgeable service!

Ja
Review №67

I’ve been going to Master Tech for about 15 years. Always had great service and fair price. Highly recommend.

Ha
Review №68

We love master tech! Katie is great, the quality of service is great, could not recommend enough!

Co
Review №69

Harry was great to deal with. The cost to repair my vehicle was much better than other shops and they did great work. Ive already passed out one business card, and will pass more.

Ta
Review №70

My husband and I have brought our vehicles to this shop, and have had zero bad experiences or uneasy feelings! The staff is kind and HONEST! They don’t try to nickel and dime you on anything!! We love this shop, and would much rather give them our money than the big dealerships! I would recommend them to everybody!!!

Ja
Review №71

The repair was done in a timely matter and very well done the first time.

Tr
Review №72

Awesome people, very honest and professional. This is the first time Ive been to them and I have found my new home for my car. The mechanics are very easy to talk to and they dont treat you like your dumb. Very reasonable in price and if u dont want to wait they pay to Uber you to and from. Awesome group of people.

Be
Review №73

Needed a quick turnaround service on brakes, and they delivered! Was a big fan of the service the entire way through

Ga
Review №74

Everything was repaired correctly will definitely recommend Harry and Ethan to anyone needing auto repairs and services.

Ja
Review №75

They diagnosed all problems and provided good service.

Ra
Review №76

Quick and efficient. Loved how they constantly checked in with me to let me know how things were going and my estimated wait time.

J
Review №77

Very knowledgeable and great customer service! I was visiting from out of state and my cars coolant spilled out. The mechanic knew exactly what the problem was, and educated me on how to deal with it and the solution for future reference. They were thorough in checking out the problem and providing a solution quickly. Great customer service!!!!

Jo
Review №78

MasterTech is a partly-hidden treasure of auto service excellence. Along the W. side of Powers, between Constitution and Palmer Park, turn onto Victor. Experienced and honest staff, great warranty policy. Guess my only concern is that. -- like a great fishing place -- too many people are going to find it!

St
Review №79

This is our third vehicle, a van that we use like a truck. The drivers side window control basically exploded, and Master Tech completed to fix atg the price quoted and on time. While there, I asked them to check for an issue we were having with the transmission. They found it to be low in fluid, something that only showed up when the transmission was warm. No extra charge to get this diagnosed and the fluid filled. Thank you Master Tech.

Aj
Review №80

Awesome experience with everyone here. Brought my car in for a vibration in the front end, and they brought it in the shop right away to figure it out. They’re all friendly people, from the front desk, to the mechanics in the back. They all take a minute to chat if you’re up for a conversation. Finally found a good Go-To mechanic for me and the family. I’d recommend them to anyone looking for good work at a decent price.

Br
Review №81

Fair pricing. Honest estimates. Accurate diagnosis. This is a shop you can trust.

Ho
Review №82

Excellent experience! Everyone there was very helpful and knowledgeable. They catered to my expectations and needs without any hesitation. Fast and cost effective service. Highly recommend!

Jo
Review №83

Ive been using Master Tech for about a year now. They are honest and do a good job. They explain everything thoroughly and are competitive when compared to other shops. Most importantly, they back their work. Anything they warranty, they will fix no questions ask, no excuses, no BS. Bottom line is they back their work. Without hesitation I recommend you give these guys a chance, you will not be disappointed.

Ke
Review №84

I will not take my vehicles, nor my familys vehicles anywhere else. Knowledgeable and honest. What more can you ask for?

Da
Review №85

The staff here is amazing. They were super helpful with explaining things to me about the car repairs I needed. I also recently moved and they where very helpful about helping us find a way to work out my payment options. It was all such a relief. Great customer service! Will b returning for future work!

Ki
Review №86

Since the first time I came here and had just an oil change...they have treated me as family! I feel safe knowing that they will do what I ask and nothing more unless I have given them permission. And when I have had them do other work, on my car and my sons, I know I can count on them because they get the job done in a timely manner without charging me an arm and a leg! Thank you to Kelli, Harry and the rest of your crew for all you do!

Ro
Review №87

Went to get some things done regarding my engine and didnt know I had a nail in my tire, the mechanics took care of it free of charge. Nice staff and excellent service.

St
Review №88

They were extremely helpful, friendly and transparent. Took my car in with an ac problem Kelly said that they may get a chance to look at it before the afternoon but they were a little busy. An hour and a half after I dropped it off Harry called me and told me exactly what the issue was and walked me through what the costs would be. I used to work in an automotive shop and know the good ones from the bad ones and I highly recommend Master Tech.

La
Review №89

These guys worked with me closely and personally. I will love them forever!

Bo
Review №90

Awesome place to do business. Harry is TOP Notch. I fully trust every one there. They go ABOVE&BEYOND to help you. Even have courtesy shuttle service.

Ke
Review №91

Cattie is always very nice. Harry is also. These guys are my go to for oil changes and any other maintenance I need.

Ra
Review №92

I had an amazing experience with Kelli Garcia. Not a lot of auto places that Ive been to have an educated woman that has worked in auto for 21 years. She was honest and actually took me back into the garage and let me see with my own eyes what was wrong with my car. Now I am leaving educated with an affordable price! Id recommend this place!

Ro
Review №93

Harry, and his team were extremely quick to respond when my service vehicle had brake issues. They immediately took my vehicle into the shop and began work in diagnosing the problems I was experiencing. The shop area was very clean and professional and the lobby was comfortable for me as they worked. I highly recommend Master Tech to anyone who needs expert automotive mechanics who take pride in their work and truly care about their customers. I will definitely bring my vehicles here for future service.

He
Review №94

Very reliable and trustworthy company. I have been a customer for 4 years now and they have always taken wonderful care of me.

Ke
Review №95

Master Tech’s service exceeded all of my expectations. The receptionist Katie was very helpful and knowledgeable.

Da
Review №96

Good knowledgable staff great work looked at whole car not just the brakes found and corrected small problem before it became a disaster. Will definitely use again

On
Review №97

Katti was really friendly and knowledgeable. They did a prepurchase inspection for us. We didnt feel ripped off or taken advantage of working with her. We will be making this our regular mechanic shop.

Ti
Review №98

Harry and his crew are awesome at everything they do. Extremely helpful with extended warranty companies and quick work too. They always do their best to keep you happy. 10/10 would recommend, especially for work on Jeeps.

Ti
Review №99

Graet people to work with. I will be using them again. There installed a ting chain, new cam phasers, and all the associated parts for the new timing chain on a 2005 Ford Expedition.

We
Review №100

Dropped our van off for an oil change. A little over an hour after our appointment time and we got a call that it was ready for pickup. Good as always.

Information
2 Photos
100 Comments
4.8 Rating
  • Address:1980 Victor Pl, Colorado Springs, CO 80915, United States
  • Site:http://gomastertech.com/
  • Phone:+1 719-892-7003
Categories
  • Auto repair shop
  • Auto tune up service
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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