Staff was very helpful and friendly. Work was completed when promised, and looked great! Definitely recommend

Best place to take your car for new window. We were getting ready for a trip when our window was blown out. Called several different places and only, Novus seemed to be willing to help us. Got the car in that day and had it for the trip the next day. Thanks to everyone at the shop who helped us get going g on our trip.

I was traveling me too short of a turn gas station made some phone calls to try to find somebody to fix it was refer to these guys buy another shop cowboy glass, I might add both places were very helpful these guys and gals were able to get me in and back on the road within a day I would highly recommend them for anything their service is second to none and their front desk was as good as their service was and helping me out can’t say enough good things about them thank you again Novus glass

The team at Novus are great!Ive had windows replaced and cracks fixed. Theyre quick and honest. Highly recommend!If nothing else, stop by and grab a fee set of window bandages to cover chips and keep them clean until you can get it fixed.

I received prompt service when Novus fixed a chipped windshield. The repair is basically invisible and holding up. They also dealt with the insurance and all I had to do was answer a couple of questions with my insurance rep.* Novus Glass is a preferred vendor with Allstate insurance and Allstate picks up thg tab on chip repair.

Troy took off two decals from my back window, and put a new one on for me. Awesome work and very friendly to talk to. Next time I need a new windshield or window replaced, Im going Novus

Great job. Replace windshield and kept me informed with progress.

Excellent service and patient with insurance claim! Awesome!

Dropped off my truck to have the windshield replaced. Picked it up that afternoon to the computer unplugged and just laying out in plain sight, dashboard mat thrown in the back and a don’t on the hood and one on the fender. Not pleased at all. Won’t be back.

Professional service, friendly folks. They got me in and out with a shiny new windshield and took care of all the insurance hassles.

Steve was very professional and did a great job on a big rv windshield chip. You can hardly tell it was there.

Fixed my window chip in about 20 minutes. Friendly & knowledgeable staff.

Great friendly service! Got us in and out quickly!! They actually answer the phone and talk to you! The repairs were great as well! A quick 30 minute stop and were back on the road.

It took less than 24 hours from the time I called to describe the issue that they called me that the work was done. Friendly, knowledgeable people. Even the shop dog is cool.You guys have my business, and Ill refer your business every chance I can.Thank You,Gina LaCombe

Super fast! Would definitely recommend!

Great customer service, locally owned and operated.

Very professional and quality work ❣️ I highly recommend! Thank you!

Once again, Novus Glass in Cheyenne provide me with OUTSTANDING service. My windshield was replaced in less than 24 hours and the way they dealt with the insurance company made it very easy. They once again have earned my highest recommendation--completely professional in the quality of work and customer satisfaction.

Our vehicle was completed within a few hours. My only critique is that I would have preferred all of the broken glass be vacuumed from the vehicle. (Most of it was).

Wonderful work and very friendly and helpful 👍😀

I always get prompt, efficient, and very friendly service at Novus glass. Highly recommended!

I took my 2011 Ford Focus to Novus Glass for a windshield replacement. The employees were friendly & helpful. The work was completed in a very satisfactory manner. The job was completed promptly and at a very fair price. I most definitely recommend Novus Glass and I will return there for any future glass repair needs. Thanks for the great service!

The guys fixed 2 nasty cracks in my mew truck windshieldSuper cool folks to work with!

Family has been coming here since they moved to Wyoming and I will forever be a loyal customer. Super reliable and friendly bunch.

Ive had cracks in my windshields repaired here twice. They do great work. Also, warn you upfront it may not work, but were successful both times. They even brought to my attention that my insurance company would wave deductible and pay for repair.

Staff was friendly, helpful and prompt and the pricing was the best I found in town. I definitely recommend Novus and will use them again for future repairs or replacements.

They were able to get my windshield repaired quickly. Friendly staff.

Professional level staff always provide correct replacement windshields, or fill in chipped spots that actually hold over time. Done efficiently, mindful of your time, but allowing for appropriate setting of glues and fillers. Have had good service by this business for many years!

A little expensive but I love my windshield now! Great job!

Professional, friendly service.

Top notch customer service!

My windshield is whistling..The rubbers not on right.My tinted is not level..Im going back!

Top quality work.

Dropped my truck off to have a chip repaired. Came back was told it would be $60. That was half the price of the new windshield I had put in Saturday. Paid it begrudgingly. Got into my truck and it looks no better than the job I did on my last truck. Next time I’ll ask the price in advance. Didn’t imagine it’d be more than $40. Don’t come here. Just do it yourself and save the $45.

Was able to have my truck windshield replace quickly and very well done.

They do a good job. Quick and professional. Chip repair is a little on the pricey side.

They did a quick, complete job. Love the new windshield!

Amazing people and amazing service! I am absolutely going to go back to them!

The best service Ive ever received from ANY service company. From the beginning they were patient and willing to help me with my claim, they worked quickly and efficiently to get my vehicle back in a timely manner, and even offered to drive me back to my apartment after I dropped my vehicle off. They were very generous all the way through the process! I HIGHLY recommend Novus for the best auto glass service you can find.I hardly ever write reviews but I felt compelled to tell others about my experience. These guys deserve the recognition through and through!

The staff was very professional and friendly. I have had service here in the past and was never disappointed. However, this time my car was left very dirty with pieces of rubber from the previous windshield all over the front seats, inside the vents, etc. I don’t expect my car to be cleaner than when I dropped it off, but I also didn’t anticipate having to vacuum it out either.

This is a great local shop, Ive been very happy with their work and customer service every time Ive been in. Ill never use Safelite again! Keep up the goog work Novus!

Working on my own window wouldn’t roll up and down gave Greg a call and he helped me out tremendously. Absolutely perfect customer service thank you so much Greg!

Replaced windshield. On time and reasonable price.

If you need a great place to fix a chip or replace a windshield...look no further! The folks at Novus took great care of me! The neighboring company, DentCo, did a super job of fixing hail damage on the hood of my car, as well! Customer service is alive and well at these two companies! Thank you!

Nice guys, except Thad. Just kidding! I had two chips filled and was out of there quick! Thanks again

Novus in Cheyenne did an excellent job. Will use them again in the future.

Great service in and out in a few hrs. They even took me home and came and got me.. nice to see the old values in customer service.. great guys...

Very professional business! Wonderful to work with.

Troy and his crew are great. Job done right the first time!

Nicest guys!! We were driving a Uhaul from UT to GA when the rear cab glass completely busted out. Very scary experience, but Troy and his team got us back on the road in no time! Thank you so very much for helping us get to our new home :)

Awesome customer service. I got a rock chip late Friday afternoon, talked to them on Monday and they had me in and out within 30 minutes. They also worked with my insurance and had it fixed free of charge! Including fixing another chip that I didn’t notice. They’re awesome!

Troy and his staff did an amazing job on our windshield. This is a company that is very dedicated to our community!

Out standing service out standing finished product. I brought my truck in to get the windows tinted. I had to drop of the day before my scheduled appointment. They completed my tinting that same day and had it back to me by the end of the day. I Highly recommend and I will be a repeat customer. Thanks!

Best customer service great work!

Professional. Their prices beat everyone else and they do excellent work.

Always friendly and job well done

Great service. They got a windshield for a 1988 vehicle and installed it same day. Good people to work with. Couldnt be better.

Came in for a small crack repair.I was out the door in about 30 minutes (I came in shortly opening). Great group of people who seem to enjoy what they do. I would definitely return for my future windshield needs.

Used Novus a couple years ago to fix a chip in the windshield and they did an excellent job on a very big chip. It has not been an issue since. So I decided to use them again when my sunroof got busted on a trip out of state. I had ordered the replacement sunroof on my own and had it on hand to replace the broken one. Novus immediately got my car in and performed the switch in about 20 minutes. They did an excellent job at a very reasonable price and are also extremely friendly. Novus will be my first call for any auto glass issues I may have in the future. Top notch operation.

Only interested in getting my money, not in making sure the install was actually done safely. Hope no one else has a window fall out on them.

Quality of fixing car windows was not good. Very low workmanship.

Had my 3 chips fixed befor my paper work was done

History on safelite:Did not get good customer service. I got a faulty work done they said they would refund but I got the run around for 1 1/2hrs talked to 4 different people who had nothing to do with my refund or giving me a quote out of pocket for my wind shield. The staff talked over me could not find me in the system. Supervisor would not talk to me at first then when he did talk to me he was rude cut me off would not give me the quote until I got upset and asked for corporate it took 5 mins to get my quote after that. I still dont know how to vet my refund. I will not be getting my window throw safelite and still be talking to customers relations. If you want the run around this place is for you. I will be going to Novus they did a good job on my last replacement window

They fixed my door window when it would not come up. After they fixed the window the automatic look would not work. Took the door apart again and fixed the lock. Not an easy job but the stayed right on top of it. This will be the only place that will touch my auto glass in Cheyenne. Cant say enough good about them.I highly recommend them.

Great service and a very fair price for my wifes windshield replacement. I would recommend

Great customer service.

After a rock chip on the freeway in Cheyenne, I pulled into safelite to get them to fill it before we left town on a road trip. They couldn’t get me in for over a week, but the receptionist sent me down the street to get a sticker from Novus and schedule an appointment with them (safelite) for next week. Drove to novus and they pulled me right in an fixed my chip right away. Everyone was so friendly and quick. Great place to go!

Always have appointments available and good service

Novus Glass was able to fix the chips in my glass with only 2 hours notice. I was driving from Casper Wy and was pelted with rocks by two semi Trucks. was afraid it would crack. They make room for me and had me repaired within 30 minutes. Very Polite. They also were the only glass shop that answered their phone. Safelite and another put me on an endless hold. Glad they helped.

I went to Novus to have hail damage repaired on my car. They had the vehicle for two weeks and did nothing. They had written my phone number wrong so they could not contact me (or look at the insurance paperwork that had my correct number on it). Additionally, I called to get an update on the car and they gave me the wrong information on the car, saying they were fixing it when they werent. When I went in to get my car, they couldnt even find the paperwork I had left in the car for the. Total Communication Failure. I will never come back.

Excellent service. Great people. And FAST!

Totally convenient and they do an excellent job

Good service and very friendly. Go there for all of your glass needs!!

Always awesome service at Novus.

Great Service. Very professional and friendly.

Novus has always been fast, reliable and they have excellent customer service.

Great customer service, fixed my windshield at a good price

Great customer service! Called for a quote and emailed to me within seconds.

Traveling through Cheyenne and my rearview mirror fell off, so I popped in here and not only did they fix it in minutes, but they were super friendly and kind. Highly recommend.

VERY QUICK SERVICE!!! Priced fairly.

Outstanding service. Very professional. Highly recommended!!!

Very professional and friendly. Thanks for all the help!!

Expensive but good service

I called them at 5 minutes before closing as my windshield wiper had broken off during a snowstorm. I couldnt make it until about 10 minutes after closing, but they stayed open and made sure I got what I needed.

Amazing job, amazing service.

Always remember me and have what I need

Fast friendly service

Fast, friendly service

Great service

Excellent service! Thanks

Very quick k

Helpful staff

Very nice people

Helped me out of jam

Fast and friendly