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Staymobile
1325 W Main St, Charlottesville, VA 22903, United States
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Staymobile
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Review №1

DO NOT GO HERE!! SAVE YOUR MONEY AND GO TO Mr. Fix on the downtown mall. Never take your iPhone here. I came in to this store to have a simple screen replacement done due to a small crack I had just gotten earlier in the day. I was charge $125 dollars for an hour of work and replacement of the screen which is pretty standard. THE NEXT DAY, after tossing my phone in my purse the screen literally popped out of my phone and the whole screen when black and purple. I immediately called and revisited the store to see if he could fix it and he conveniently was not there, never answered the phone, and never returned the voicemail that I politely left him. He will steal your money, and his repairs are not professional and EXTREMELY Sloppy. I ended up taking my phone to a professional and they thought I had attempted to repair the screen myself. They were floored when I told them how much I paid compared to the job that was done. Bottom line DO NOT GO HERE! Go to Mr. Fixit

Jo
Review №2

Very efficient, fast and complete repair. It is very satisfying to be able to get a broken or failing device back into working order and provide a few more years of fault free service for a modest fee.

Al
Review №3

Awesome first experience. I cracked the screen on my phone and Oliver was able to get the replacement parts and have it fixed by the next day! No other company that I called was able to do this. I really appreciate this and would definitely recommend using StayMobile. Thanks Oliver!

Ha
Review №4

Oliver is quick and professional. The best in town!!!

Ca
Review №5

Ive had about 8 phones repaired here over the years. Oliver does a great job running this business and can get just about anything fixed. Staymobile is honest, fair and the best mobile repair shop in the area. I wouldnt take my phone anywhere else.

Ca
Review №6

Brilliant, friendly service. Went above and beyond to help me sort my complicated phone issue. Everything was done professionally but with a smile. Cannot recommend highly enough.

Ha
Review №7

Good experience and service but why did that one guy need 8 phones repaired over the year, what are you doing with them man

A
Review №8

A wonderful experience after a poor experience at Mr. Fix It. I stopped ran in, ordered screen, a week later, stopped and dropped phone an hour later, stopped, ran in and picked up phone all repaired. Very quick, professional. Stop in alley for quick run in, made it better.

Je
Review №9

What an awesome place!!! Oliver was recommended to me by Verizon(quietly cause they arent suppose to). I walked in, fixed in minutes, great price, wonderful conversation. He knew his stuff (Verizon misdiagnosed). He made my day! I would only recommend him(I have already). He is so honest. Actually that it what they said about him at Verizon......

Be
Review №10

Oliver has been great to work with!!! I had two separate issues with my ear speaker and then also with a microphone on my iPhone 6. Oliver fixed both very quickly and with reasonable prices. I would highly recommend Staymobile!! :-)

He
Review №11

Very fast service and lowest price in town, I have an older model and my part was ordered and fixed very quickly! Great location too! I will definitely be back and telling my friends! Thanks again!

Ke
Review №12

Had several devices repaired quickly. Once the parts came in, fixed in 30 minutes and once walked in and repaired in less than 10 minutes. No need to try anywhere else. Awesome service! Thanks Guys!

Ja
Review №13

Did a great job repairing my two iPhones. Fixed both in less than an hour. I shopped around and their prices were as low as anybody. Great service. Nice job Oliver! Thanks!!! You guys are the best!

Vi
Review №14

Awesome customer service! Oliver even brought my phone out to me as I waited for the repair. Would highly recommend!

Ky
Review №15

Went in last week because the screws were loose and falling out of my Macbook air. I met with a super nice gentleman who not only got me new screws, tightened everything up, and did it super fast... He also opened the back of my laptop up and pointed out areas (and fixed) where cables were out of line, ect.Went above and beyond and didnt even charge me for any of it! Next time my laptop is broken or any issues come up Im going to Stay Mobile

Wi
Review №16

Oliver is super friendly and incredibly efficient. I will never go anywhere else to get my cellular devices fixed. I implore you, you need a repair for your expensive device, take it to him.

Dy
Review №17

Dude was super friendly, did an apple certified repair on my totaled phone in 40 minutes. Unlike your mall kiosk or something, not only will they replace the screen, but also the whole liquid crystal and gel display behind it. Awesome environment, I would reccomend this place over any other in the area.

El
Review №18

Could not be better: friendly, efficient, quick and inexpensive (especially compared to other stores). Strongly recommend!

Mi
Review №19

Absolutely love this store. Every employee is amazing and fixes all my damages so quickly! Their warranty does only cover technical problems but they do appreciate their returning customers so that is always a plus!

A
Review №20

These guys ROCK. They have fixed my phones many time, which I obviously like to destroy. Now they service Macs, which is even more awesome. Thanks guys!

Lu
Review №21

Oliver was excellent! Came into the store in desperate need to fix an unplanned iPhone problem. Oliver was quick, attentive & fixed the problem. I highly recommend these guys!

ca
Review №22

What an awesome experience! Thank you Oliver, for taking such good care of me. I will recommend you to everyone I know for phone repairs!!!

to
Review №23

Heres how it is: Earth got used up, so we terraformed a whole new galaxy of Earths, some rich and flush...Whoops, wrong story.Heres how it is: I walked into Staymobile with a broken phone & a $69 quote--I walked out two minutes later with a fixed phone and the $69 still in my pocket. And they validated parking. In essence they paid me to fix my phone.Thats how you know a car shop is good: they reattach the hose clamp and tell you to GTFO. Same applies here.

Lo
Review №24

Very honest and reliable. I brought a iPhone 6s plus that had died to get repaired and they tried several things over several times there, including a last ditch effort that unfortunately failed. They explained everything clearly each step of the way. When it was found that the phone was unrepairable I was given a full refund. This is not the first or the last time I have used them. They are my go to guys for cell phone problems!

La
Review №25

Excellent, prompt and very customer oriented to assist you with whatever you have done to your phone. I have taken them a couple of disasters that they were able to straighten out in less than an hour at a reasonable rate. Thanks!!!

Br
Review №26

I am the owner of QuickFix Computers in Charlottesville. We have been sending our customers who have broken handheld hardware to these guys for about a year now. We get GREAT feedback every time. It is really nice to work with a business who values quality of service like we do. Thanks for making us look good to our customers, guys!

Ke
Review №27

Oliver did a great job replacing the screen on an electronic of mine and charged a fraction of what i would pay anywhere else. Tooo easy

Fr
Review №28

Great, personal service. Highly recommended!

Am
Review №29

I called and they quoted me $190+ to fix my iphone 6, I told the guy it only cost at least $70 less at other stores nearby I called to simple mac and one new store in downtown mall and he said are you sure and I looked it up while on the phone and said yeah , and he said oh ok and hung up.I thought this place is supposed to compete with other and be cheaper or at least equal??Im confused.

Sh
Review №30

Excellent work!I was so bummed when I broke my iPad screen, fell off the roof of my car at high speed.These guys fixed it for $150.00 and its good as new.

Ja
Review №31

We have used them several times and have had nothing but positive experiences. Hes fixed our iPhones, iPads and did some work on an iMac as well. Extremely knowledgable, super nice guy, and overall outstanding service.

Da
Review №32

I own Advantage Office Systems in Belmont and they fix all of our customers tablets and phones. Oliver is easy to work with and professional.

Kr
Review №33

EXCELLENT SERVICE...I WAS IN AND OUT IN NO TIME..ALL I NEEDED WAS A BATTERY FOR MY 5C...

Ma
Review №34

$120 to replace a cell phone screen. It then spontaneously cracked within 12 hours. They apparently dont any warranty. They refused to refund my money, and refused to fix the phone.The technician keep accusing me of sitting on the phone - which didnt happen.No phone, out $120 dollars, and accused of lying...

Mi
Review №35

Helped me clean my phone and was very polite and informative

Je
Review №36

Not open on weekends. Or Mondays. On July 20, 2015, between 9 and 10am, no one answered the phone. Also couldnt leave a message because voice mail was full.Why rent office space, which your customers get to pay for in the form of higher prices, then choose not to open your shop during business hours? In an era when you can order a $10 screen replacement kit off Amazon, then watch a Youtube video and fix your device yourself in an hour, youre going to need much better service and much lower pricing to stay relevant. Good luck.My business is going to a more responsive and reasonably priced local iCracked technician who picked up her phone immediately and set an appointment with me today.

Fa
Review №37

Super helpful, super nice. They dont force you into buying stuff.

Br
Review №38

First, let me say I have repaired phones, not as a business, but my own and for friends. It is not easy work, and I have been in IT, including PC repair, for 20 years. I have referred many people to StayMobile (Formerly SmartPhone MD), and never had I heard a complaint. I know they care about their customers, and it shows!

Kr
Review №39

Oliver helped me out, great service!! Wouldnt go anywhere else.

Ha
Review №40

Quick to fix my screen and excellent customer service.

Ca
Review №41

LOVELOVELOVELOVELOVE fast great sweet and competant!!!

De
Review №42

Oliver did a GREAT job fixing my Note 4 that had been run over :)Still ticking after 2 years!

Sc
Review №43

Took in my HTC with cracked glass. They were very prompt.

Ch
Review №44

Fixed my iPhone in an hour that even had water damage

Di
Review №45

Should be named Stay Away Mobile!!!

Information
5 Photos
45 Comments
4.6 Rating
  • Address:1325 W Main St, Charlottesville, VA 22903, United States
  • Site:http://staymobile.com/
  • Phone:+1 434-977-7763
Categories
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:Closed
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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