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Garage Door Commander LLC
5736 N Tryon St suite 226b, Charlotte, NC 28213, United States
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Garage Door Commander LLC
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Je
Review №1

I just purchased new doors and highly recommend Garage Door Commander. Jon and Alan are highly responsive and keep you informed about your project. Jon was very knowledgeable when ordering the doors and making the decision to replace them. Alan did the install and was very knowledgeable. He spent a lot of time going over details at our house and made sure everything was running smoothly. The new doors are keeping the garage much cooler and look great. We would use them again, which is hard to say here in Charlotte.

Ja
Review №2

This review is long overdue. We initially had this company replace the spring on our garage door, and now we had to replace our garage door and opener. The prompt response, quality of work and professionalism have been hands down the best I have encountered with a contractor. He was very knowledgeable about what we needed. I will be sure to recommend this company to everyone who asks. Thank you guys for a job well done! We will be sure to call you for our future needs.

Ma
Review №3

Very professional, very accurate doing business, very reasonable prices, very flexible in scheduling, very..., very..., very, just simply they are very good! I fully satisfied with their work. Definitely I recommend this company to everyone who need any garage door services.

Mi
Review №4

I was not able to use them b/c I needed something done sooner than they were available. However, I was extremely impressed with their prompt follow up and professionalism. My in-laws uses them for maintenance and I am always surprised how quiet their garage door is.

Ca
Review №5

I called Alan because my door was off track. He was very responsive in setting up a time to come assess the issue. He was on time, provided impeccable service and had my door back to operating like new in no time. I will definitely use Garage Door Commander again in the future if I need to and highly recommend them for any of your garage door needs.

Da
Review №6

These guys were great! Came out same day I called and gave estimate and we had our door ordered and installed months before anyone else could get it done, awesome:)

Ma
Review №7

Their price was the best I have found. They did a fabulous job and very professional. They were honest, diligent and they responds quickly. They didnt give me any concerns even though the garage door distributor is so slow in sending the right window panel, not their fault but working and fighting hard on my behalf to get it right. The best people to be on your side. I highly recommend them. They did a fantastic job

An
Review №8

Was having an issue where my garage door would not respond at times. After trying all that I knew, called Garage Door Commander and he came out next business day. He was able to diagnose my issue and fixed it right away.Extremely nice guy and very professional. Highly recommend - would use again! Thank you so much!

Ch
Review №9

My wife and I looked around for about 3 weeks to get a full door replaced. We had multiple people come out and estimate the door, give opinions and also allow us to get a feel for the company. After discussing doors, pricing, and scheduling with Garage Door Commander we felt they were the best for the job. They were on time, quick, and very very respectful at our home. With all that and a quiet, smooth, insulated garage door I would easily recommend this company for Garage Work.

R
Review №10

Great, knowledgeable, and honest guys to do business with. Didn’t try to sell me things I didn’t need.

Ca
Review №11

This is the place to go for garage doors. The price, the quality of work, the skill and customer care are the best. And, it’s vet-owned. From getting an estimate, to ordering doors, to installation, the process was smooth and flawless. Great job and thanks Alan!

Ji
Review №12

Fantastic service, called for a more expensive service got an honest answer on what I really needed. Calling back for service next time, without a doubt.

Le
Review №13

Great Service, Excellent results. I got 2 new garage doors that are so quiet and no gaps below. It feels like a new house! Thanks Alan and also Jon for making it happen and cleaning up with no traces. Well done!

To
Review №14

Had new doors and motors put in this weekend. They are professional, fast, great price and the work was great!!! Highly recommend these guys for any garage needs.

Jo
Review №15

I went to Jon Stacy(Co-Owner) with an idea for an insulated garage door... we spoke many times over a couple of months period, he never pressure sold me. He looked at my project and offered advice and ideas for things we could do to make my garage more useable. I was blown away by the difference an insulated garage door has made. Garage Door Commander is second to none in customer service and their price is tough to beat! If I ever need garage door service they are my go to company from now on!

Ca
Review №16

Great service! Quick response and very friendly! I would definitely recommend this small company for your garage door service.

Th
Review №17

Jon and Alan did a great job installing my doors on my garage. They were very easy to work with from the start of the adventure. They did all the work on the day they said it would be done and the price was right in my budget.

Ri
Review №18

Small company ran by a couple blue collar guys, happy I supported a small business instead of the larger corps. They take pride in their work and educate owners on the problems and ways to avoid future issues.

H
Review №19

Garage Door Commander came out this morning to fix our garage door that had a broken spring. Alan was on time and did an excellent job. It works smoother now that it has before which was installed by another company at least 15 years ago. I would HIGHLY recommend them if you have any needs with your garage door. Definitely a 5 star professional company.

De
Review №20

I would definitely recommend this company. Very professional , reasonable prices , on- time and friendly service. Did a great job with our garage door and opener.

Pa
Review №21

Jon and his partner were awesome. They replaced my door quickly and professionally. Since they are a small business you are not just a number to them. They take the time to show you your options and ensure you are getting exactly what you want. (This assumes you are a reasonable person with a realistic budget. A quality door from a big box store is not cheap). The best part: They are affordable and reliable. When you call one of the three partners answers; no call center or BS just a real person ready to answer your questions.Thank you,Pat

Sh
Review №22

Kudos! Garage Door Commander was a word of mouth recommendation. I have worked with them before and when I had a recent issue with my garage door, I called them immediately. Not only was I on the schedule quickly, they were early for the estimated time! After checking the system and a minor adjustment, he advised I did not need anything done to the door. Relief is the only word that comes to mind. They could have taken me for a new motor or anything but thats not how they does business. Thank you for being honest, efficient and knowledgable!

Ca
Review №23

I had great experience with Garage Door Commander, and will definitely continue to do business with them in the future! I called to get an estimate for a new garage door & opener. They scheduled my appointment for the following day. They helped me pick out the best garage door for my home that not only looks great, but is safe & durable. Within a week of getting my estimate, they got me scheduled for the install of my new garage door & opener. My garage door & opener were installed yesterday & Im beyond happy with the install!!! Theyre great people but also honest & knowledgeable!

Da
Review №24

These guys are truly exceptional. They responded same day, came over same day, and did the servicing after hours for us. I cant think of anyone who has done such a thing for us in recent memory. Their quite affordable and the value for what you get is great. Our situation was preparing the safety of two very large heavy garage doors in our home for the new owners. They did the work and provided evidence of having done it on the spot, which I was able to provide to the buyers to show the work was done. Just a great experience!

Me
Review №25

Jon and his partner was amazing! Great customer service! They came out as promised and got the job done. Not to mention, the price of the service was unbeatable. If you need your garage door repaired, I strongly recommend the guys at Garage Door Commander.

Ra
Review №26

I had a problem with my sensors on the door and called Alan for help. He was on a jobsite and answered the phone right away. He said he was in the area and would stop by later that afternoon. He repaired my problem in just a few minutes at the most reasonable price I could imagine. He was very pleasant and I would recommend Garage Door Commander to anyone.5 stars Alan, thanks.

Gr
Review №27

Garage Door Commander is a great company. I used them to install a door in my previous home and this time they repaired and serviced my Garage Door at my new home. They were on time, friendly, priced extremely well and professional. I wont use anyone else and will give their names out to all my friends.

Wi
Review №28

Just also would like to say that I definitely recommend GDL LLC for installment and or installation! They are time, when I say on time I mean thirty minutes before on time. Thank you guys for contiuing to provide excellent service even through pandemic! Blessings!!

Br
Review №29

Great experience. Very easy to schedule. Called ahead and arrived as expected. Very nice and professional. Took just 30 minutes to change the spring. Lubed and balanced the door. Pretty decent price. Would recommend for sure.

Bi
Review №30

Called these guys at 12:30 and they were here and gone by 3:30. Another company who installed my door and now broken spring did not return my call or text but Jon and Jeff came right out and had me fixed up in no time. Great guys, gave me a tutorial on proper maintenance. Their sticker is ON TOP of the other guys...

El
Review №31

Highly recommend Garage Door Commander. Called them on Friday to schedule a quote and they came out the same day, gave me a price that was way better than a competitor had quoted me then installed that coming Monday. Very nice and easy to work with plus small local company!

Vi
Review №32

This is the second time Ive used them and the second time Ive been impressed! Highly recommend!

ja
Review №33

WOW!!!! I just experienced the very BEST customer service of all time!!! I have been experiencing issues with my garage and decided to have someone come out and look at it. I choose a business here in Concord, Garage Door Commander. I honestly was expecting to have to replace my garage door opener however the fix much more simpler than I could imagine. To be honest, I would have not know any different and could have been easily convinced that a new system was needed. I applaud the honesty, professionalism and integrity of this company. I am beyond impressed. I will definitely share this amazing experience with friends and family. What a remarkable company.. They have a loyal customer for life.

Br
Review №34

If you are looking for a fast, reliable company then look no further. My old garage door went out on me and they were extremely quick to replace my door! I will absolutely use them in the future.

Da
Review №35

Very great experience with them Jon truly cares about taking care of veterans. They are great at their jobs and do everything they can to do it right. Definitely would recommend to anyone.

Ti
Review №36

Amazing! I have had the opportunity to use them twice. First time to replace the springs, this time to do a reset and add strength to the door! They are EFFICIENT! They are Customer Service Savy! They are Prompt! They take the time to explain what is wrong and how to fix it! They take the time to ensure that you are satisfied with the work! I will use them again!

Jd
Review №37

Amazing experience-emailed them this morning and they were out this afternoon to perform maintenance on my ailing garage door. Knowledgeable, professional, clearly work towards a customer benefiting solution. Recommend this pro-veteran company HIGHLY and have already suggested my neighbor contact them.

Ka
Review №38

These guys are great. I originally had called Overhead Doors because they are who we bought the door from. Anyone that needs garage door repair DO NOT CALL THEM......We told them our spring was broken and we could not get our cars out but they gave us an appointment from 10-12 then they did not show up. They gave us another one at 6 pm and they did not show for that one either. They still have not contacted us. I called Alan at Garage Door Commander and he came out today and fixed our door. I would highly recommend them.

Li
Review №39

Im so glad I scheduled service with Garage Door Commander and Alan. He arrived exactly on time (and I liked having the option to schedule on line at a time convenient for me) and he did an outstanding job of trouble shooting the issues I was having with my garage door--which is an older model and been installed for quite a few years. We believe we have everything working now, but I know when I get ready to replace it I will make one call--to Garage Door Commander! I will feel confident in their selection of a replacement, install, and any later service.

Ma
Review №40

We love supporting small businesses and these guys are also Veterans! Win-Win! They were awesome! They installed my new door opener while I waited! Great service great price nice people! You cant ask for better than that!

Ri
Review №41

Womderful company. They give discounts to veterans and really take care of you. Installed a new door lift motor and new rollers for my door and lubricated everything to insure easy travel of my door. Fast and efficient. Great techs.

Ma
Review №42

This was the most outstanding service I have ever recieved! Very happy with my new garage door. Would highly reccomend this company.

Th
Review №43

The guys were on time, adjusted, repaired and replaced the worn parts of a 30 year old door that is opened 100+ times a day. We were open and busy but they handled it quickly and easily. They also fully serviced the same door and will be replacing my garage door openers at my house soon as well. I would recommend Jon to anyone in the area for any garage door needs.

Jo
Review №44

Great guys and always polite. They did a great job on our new garage door and cleaned up everything after they were done. Couldnt have asked for more! Def get these guys for your next garage door!

Ke
Review №45

Jon and Alan did a great job in installing the new garage door. They followed up with frequent calls to inform of arrival time and date. Most appreciative of their professionalism and quality workmanship. Recommended service.

Ma
Review №46

This company was great to work with. They were early to the scheduled appointment time which is unheard of for a service company. They diagnosed the problem ordered the parts and fixed the door. They were kind, knowledgeable and did quality work. I would highly recommend this company for any of your garage door needs.

Pa
Review №47

The workers were very friendly and conversational. The job was completed quickly and efficiently. They even cared enough to help us get the best deal for our repair. I would definitely recommend using this service.

G
Review №48

Called for a free quote and they were at my house withing 15 minutes. Very professional and quick service. Needed a new system and they had it installed that day. Highly recommend these guys. Price was also very good.

Te
Review №49

Call Garage Door Commander, he answered right away. Came out gave me a quote and completed the work within 2 days. Was very affordable, polite, and completed job rather quickly. Would highly recommend to others.

Fu
Review №50

Amazing company to work with. Jon and Alan are friendly, prompt, affordable and hard working. We are very pleased with their work and will recommend them highly.

Em
Review №51

Garage Door Commander was immediate and prompt when I called after my motor went out on my garage door. The technician was extremely helpful, educated me on all my options, and executed in a very efficient manner. So grateful for a reliable, trustworthy, reasonable repair man. Would recommend them to everyone!

ki
Review №52

To accommodate my schedule, Fred and Danny came to my house after 7pm the day after my garage door spring broke. They were super friendly, honest, and respectful. They spent time evaluating my 14 year old garage door and made some recommendations to improve performance and extend the life of my door. I was very pleased with the entire experience and would not hesitate to recommend Garage Door Commander to anyone in need of garage door repair services! - Maria

L
Review №53

I definitely recommend using this company- GREAT experience!!! I had a problem w/my garage opening & closing -I was given appointment within a couple of days - very courteous & prompt! The problem happen to be minor - but was explained to me in detail- as well as not charged a trip cost!!! I will DEFINITELY use this company again as well as recommending to family & friends- GREAT JOB!!!

Ro
Review №54

I an absolute great experience with this company. Alan helped me initially and was super personable and professional. He even recommended which garage door opener I should buy at Lowes so I could save a little money. The very next day Alan and Nicholas came out at the exact schedule time of our appointment and knocked the job out perfectly. I put these guys number in my phone and will only use them from now on. I highly recommend these guys for all your garage door needs. Nice work guys thank you!

Da
Review №55

Did a great job replacing our garage door. Arrived on time for the estimate and for the install and was very professional. Very easy to work with!

Mi
Review №56

Great service and very happy with our garage doors.Fred and his team really know their business and the latest technology in garage door openers.My wife and I are glad we came across Garage Door Commander.We highly recommend them!

Lu
Review №57

Great service! I was able to schedule an overnight appointment to get springs replace. Professional, honest and reasonable pricing.

Ke
Review №58

I called at 3:00pm and they came at 6:30pm the same day. They quoted the job once they came in and saw the door, changed out the parts and were finished within 25 minutes. Very respectful guys! I will definitely be calling them again to help with yearly maintenance. Thank you!

Ma
Review №59

Great company, all around service was excellent. Called today and a service tech came out and looked at the damage to my garage door; told me what was needed got the supplies and repaired my garage all in the same day. Thank you guys for being timely and very professional.

Tb
Review №60

Extremely professional, fast, on time, polite. would definitely use them without even looking around.

Cy
Review №61

Timely response, great pricing,veterans discount. Called and made appointment for busted spring repair. Garage Door Commander showed up before the scheduled time and did the repair work in a timely process. Good guys, and excellent customer service. Garage door now works like new. Would recommend to anyone needing repairs or installation. Great work.

Ji
Review №62

Called Friday morning and came out Friday afternoon...walked me thru my issues and they adjusted everything accordingly. Garage door is back up running smoothly and quietly. Very knowledgeable and a pleasure to deal with. Will definitely call them for any other future work needed.

Ri
Review №63

Awesome team, very responsive and helpful. Installed 3 doors for me and helped with warranty work. Highly recommended.

Da
Review №64

Garage Door Commander came to my house within minutes and did the repair in less than an hour, they had very competitive pricing and gave me a lifetime warranty. I was greeted with a smile. The guys were very honest and knew what they were doing. They are also veterans, thank you guys so much for your military service. They will be my permanent garage door guys. Strongly recommended

Jo
Review №65

These guys do great work and know their stuff. Very courteous and willing to work around our busy schedule. The kind of business you can trust and feel good supporting. I would recommend this company for anyone needing their garage door serviced or repaired.

Ru
Review №66

Honest, friendly, super knowledgable and timely service! Beats ALL of the competition hands down! I would highly recommend this company for any garage door needs. I had a bad experience with a competitor and fortunately I called garage door commander instead of doing business with the other company. Thank the lord for garage door commander!

An
Review №67

Received same day service. Called them in the am and they responded early pm and installed new garage door opener Totally satisfied with their work and service. The tech was very helpful in explaining my new opener and how to link it to my phone. The cost was reasonable and if you are looking for service this is the company to go with.

Ch
Review №68

I would recommend Garage Door Commander to anyone needing some repairs on their garage door. Very quick, fair price, and excellent customer service. Will definitely use again!

Cr
Review №69

Garage Door Commander was amazing. I called last night at 9:30 and they made me the first appt this morning. Issue was repaired in less than an hour in addition to maintenance on both doors. The guys were friendly and professional. Glad I found a good company to take care of my annual maintenance.

Da
Review №70

Fast, friendly service -- they responded almost immediately to our initial request for a quote. Their highly knowledgeable techs fixed our two garage doors on a quick turnaround with fair pricing. Excellent service all around. Highly recommended.

Ru
Review №71

Fred and his crew have helped me out on a few occasions. Each experience has been excellent! From installing new garage door motors to upgrading my doors with torsion springs, hes been great. Very responsive and fair prices. Very pleased.

Mi
Review №72

Friendly, fast and knowledgable service with a great price. Walked me through the current system, what they recommended and why. Would recommend them if you need service.

Ni
Review №73

Great company to work with. I called them when my garage door opener stopped working. I received a call back the same day and they were out to fix the issue that afternoon. Definitely recommend!

Li
Review №74

I had a great experience with Garage Door Commander- they squeezed me in to give me a free estimate. They were not only quick, professional and polite- they were just plain nice & honest guys! As a small business owner myself, I am so appreciative of great customer service, honesty and punctuality. I will be using them in the future and they will be my go-to referral for any garage door needs. :)

Je
Review №75

These guys were prompt on the phone and flexible with the appointment. They assessed the trouble quickly (ancient opener with dying motor). Offered a good deal on lift, chain, and installation. The whole operation took place in about an hour. Support your local small business and work with these guys.

To
Review №76

This company gives great service. They were prompt and very professional and the price for my garage door repair was awesome! I recommend them to everyone!

bu
Review №77

Excellent service, very knowledgeable, on time. My garage had not been opening; I was expecting an expensive project... but it turned out to an incredibly simple fix without a service fee!!! I was Not taken advantage of for being a hapless homeowner 😀

Fr
Review №78

They were very prompt and fast getting here and went beyond what I expected. I am very pleased.

Sa
Review №79

Excellent customer service. Quick response time with friendly, professional and quality work!! Would highly recommend

Be
Review №80

John was great. He showed up on time and replaced my old opener within an hour. I am very satisfied and would highly recommend!

IT
Review №81

JOHN AND ALLAN CAME TO LOOK AT MY GARAGE AFTER IT DID SOMETHING FUNKY. THEY ACCESS THE PROBLEM AND WENT TO WORK IMMEDIATELY. JOB WAS DONE WITHIN AN HOUR AND IT SAVED ME.

Ji
Review №82

Excellent service, came after hours. Very informative and shared maintence tips. Reasonable pricing. I will have them back should I need repairs in the future.

to
Review №83

I can’t thank these guys enough for the fantastic job they did. Our garage door broke a spring this afternoon. I called Garage Door Commander at 5:30 PM and not only did I get same day service but they were at our house in less than an hour. Alan and Nick had us back to normal in a couple of hours.Their rates are very reasonable. Highly recommend!!

Am
Review №84

I backed into my garage door before it was fully up and I called three different garage door companies and Garage Door Commander was the only one that actually answered the phone! I talked with Alan and and within 30 minutes he was at my house working on my garage door! The door would not go up or down and Allen got it working so that I could get my car in and out and he ordered a new bottom panel for me which they just finished installing . I was worried about the panel matching because it is wood grain look but it is a perfect match! John and Alan did a great job installing it! Very reasonable pricing and customer service is the best!!!

L
Review №85

Outstanding Service!On time, courteous, low prices for the best service, and after installation of garage door opener, explained the entire operation. I would definitely recommend the Garage Door Commander and will call them if needed in the future!

St
Review №86

Super helpful! Knew exactly what the problems were before he even got to my house. Very reasonable pricing. I highly recommend him and tell all my friends about him.

Li
Review №87

Awesome service. Trustworthy, dependable, courteous, ethical, outstanding and highly skilled are just a few of the descriptive adjectives I would use in reference to this company. Highly recommend and encourage to tell your neighbors. Thanks guys for making me feel secure and safe with my garage system.

Su
Review №88

Big Thank you to Alan for coming quickly and fixing the issue. Bolts popped out of the bracket connected to the arm and wont stay in place. Alan fixed it by putting in new bolts and securing it better than before. He also noticed garage door was closing too high and there was too much slack in the cable. He made adjustment in the motor and garage door closing lower and lesser slack in the cable. Best part, he didn’t charge me anything since job was too small. Highly recommend them and they provide free estimates also.

**
Review №89

Phenomenal service, incredibly fast, honest and fair pricing. More competitive than others I compared to. Always great to find a tremendous deal for a superb job well done! We are so in love with our door, thank you so much for all the information and quick and concise guidance!

br
Review №90

Great customer service! After reading this companys reviews, I avoided calling them. I thought it was too good to be true and that they would be overly priced. I decided to give them a call, after a few other companies refused to come out and hearing high service fees (just to come give an estimate). They had a tech come out after hours (during inclement weather) to repair my garage. The tech was punctual, informative, polite, and provided quality work . And to my surprise, the price was very affordable!! So all the reviews are true. Dont waste your time calling around, like I did, just start with Garage Door Commander.

To
Review №91

This company is AWESOME! My spring broke late on a SUNDAY and these guys came right out and had it fixed in no time. I HIGHLY recommend them for all your garage needs.

To
Review №92

FYI: This young fellow Allan did a Great job on the installation of my garage door opener..On time, very efficient in explaining all he was doing and cleaned up .. Very professional and satisfied...

Da
Review №93

I highly recommend Fred at Garage Door Commander for all of your garage door repair needs. He is extremely knowledgeable, professional, and fair. Give him a try, youll be glad you did.Thanx Fred for all you do and may God continue to bless you and yours.

Li
Review №94

Great product and service. The entire team is knowlegable and honest. The company is owned and run by Veterans. They also gave us a Veterans discount for my husbands service.We are delighted with our new garage door and highly recommend this company.

Aa
Review №95

They did great! Came out the same day even though my garage door didnt break until the afternoon. Stayed until late evening working hard to fix my door and also helped me find a new door when it turned out to be completely broken. Up front and transparent about the price, which was reasonable, and my new door was actually installed a few days earlier than the timeline they gave me! John and his crew gave top notch quality, service, and respectfulness. I would use them again in a heartbeat.

Er
Review №96

John and Alan came out this morning to inspect and repair our garage door after an accident over the weekend took it off track. They we very professional and quickly repaired the broken parts and serviced the garage door. I would recommend them if your needing garage door repairs and will reach out to them if needed again in the future.

MN
Review №97

The only company weve used and will ever use. Customer service is excellent! The 5 star reviews tell it all!

De
Review №98

These guys do NOT disappoint!! Excellent service, great prices & quick to the draw!! Give them a call if you need any garage door repairs - youll be glad you did! Thanks guys for everything.

Ma
Review №99

I highly recommend this company. They were very quick and professional and they didnt charge an arm and a leg for thier services.

Jo
Review №100

I had been having major issues with my garage door opening and closing. Alan provided some possible over the phone fixes free of charge, but it turned out to be the motor. Alan and Jon came out the next day (ahead of schedule) to take a look at it and ended up installing a brand new unit. It was installed with great customer service and care. I would recommend Garage Door Commander to everyone! Call them first before all others!

Information
71 Photos
100 Comments
5 Rating
  • Address:5736 N Tryon St suite 226b, Charlotte, NC 28213, United States
  • Site:http://www.garagedoorcommander.com/
  • Phone:+1 980-439-1517
Categories
  • Garage door supplier
Working hours
  • Monday:Closed
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–5PM
From the business
  • Identifies as veteran-led:Yes
Service options
  • Online estimates:Yes
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