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THE STEVE SERRA AUTO GROUP
1300 Center Point Pkwy, Birmingham, AL 35215, United States
Comments
J.
Review №1

You dont stay in business as long as they have if you dont take care of your people. Friendly, caring and supportive of the customer.I felt relaxed thru the whole experience.

Em
Review №2

Was looking for minivans. Like many other dealers they have a very limited inventory. Would appreciate if the sales people were more mindful of social distancing guidelines.

Ja
Review №3

They are always so helpful here at the Toyota place. We absolutely love our 2018 Toyota Tundra. We even found that they are expanding their color wheel for vehicles. They have an amazing selection of New as well as Used vehicles. Stop by today to test drive some of their Toyotas.

ma
Review №4

Nate Colamarino is very knowledgeable, go see him!

Je
Review №5

Everything was great, till I got home an realized they left all 4 valve stem caps off! Had to make another trip back to Centerpoint!

Sh
Review №6

I always have a honor and pleasure talking with Joe Jenkins he is an awesome salesman, Mr.Jenkins sold me my 1st car Im trying to trade in my car he working very hard to get me into another vehicle

Da
Review №7

Im always happy with the service here. The ppl are friendly from start to finish, the waiting area is nice & the snacks are great. Would have gotten 5 stars this time but I was there at 7:30am for a tire rotation & didnt leave until 10 😣. Next time Ill try the weekend, then Ill be expecting a longer wait so I wont mind so much. Great job overall tho.

A
Review №8

The staff at Serra Toyota are friendly and courteous. Ive done business with them since 2007.

ma
Review №9

Great experience! Great sales person & finance manager.. I highly recommend this dealership!

Or
Review №10

Great Dealership!! Bought my 2019 Tundra from my Auburn buddy Coach. It was an enjoyable experience, the manager Chris McDaniel was great too. Coach Set me up with Mitch in service and he takes care of me. Im in service as we speak. Glad I got Coach when I did an internet lead. WAR EAGLE!!

ar
Review №11

Professional, courteous service. Clean, comfortable waiting area.

no
Review №12

I have purchased 7 vehicles from there.

Pe
Review №13

Service is very nice. Got my nails done while waiting for my car being service. Also had lunch too. Very nice. Ready for a nap now.LOL

Je
Review №14

Worked with me until I was satisfied.. Very good dealer Torey Marshall

Ch
Review №15

Could not get the correct credit score from their financing company which caused me not to be able to purchase a vehicle, a 682 is not a 513

Ly
Review №16

They were offering free food and an oil changeAll the employees were first in line and the customers were last. Had I been the boss, I would have told my people the customer comes first.Nevertheless, we approached a salesman sitting at his desk, mixing himself up some Metamucil, we asked him were there any cars with lumbar support, for the passenger. He looked puzzled and at first said no. (Since we had a 2016 Camry we knew that to be truth) He finally said maroon some high end cars. He never offered to show us anything and continued story his Metamucil.We drove to Tennessee that weekend and bought a Jeep Grand Cherokee, that has front seat lumbar supportStupid people

Ju
Review №17

Unable to find a great deal like the one I found in GA. I will go back to GA to get my next car

Vi
Review №18

My visit was enjoyable, I have the best sales person in the building hes a God send he really made things happen for me with genuine concern. Im a happy camper, Thx bunches Q!!

Mo
Review №19

Simeon Williams was amazing! I will be back for all my new cars!

Fl
Review №20

I purchased a brand new 2018 Toyota RAV4 here. Got a great deal! I will go again next time I get a new car😊.

Ch
Review №21

We have bought a few vehicles from here. Keep up the good work!

Pa
Review №22

Shawn updated me with latest. Very satisfied with his patience and attention. Thanks.

Te
Review №23

Really good service time-and-time again.

Ta
Review №24

Beh and Ahmado are amazing they are knowledgeable professional and made the entire process easy and enjoyable

Wi
Review №25

Service was good but left my truck with greasy prints every where. I have to go back today.

Br
Review №26

Great experience purchasing a new vehicle.

Ro
Review №27

The parts department ladies at the counter are inattentive and very chatty about all thing not parts related.....

ch
Review №28

Was lied to when leasing a vehicle. Would not recommend

cr
Review №29

Ask for Beh Doli 🚘

Wa
Review №30

Thanks for the new Truck we are loving it

Gr
Review №31

Disappointed in my visit. They didnt wanna do business. Sent me emails telling me to trade my lease in early and didnt wanna do what the emails said they would do!!

Bu
Review №32

Serra Toyota Service Dept best in the Business

D
Review №33

You can get a manicure, eat and drink as you way on your car

Cy
Review №34

Wow I cant believe that you, really donthave a choice of cars, because the #1 salesman wants to meet his quota, who wants to pay 75 months for a car .

Da
Review №35

Poor customer service from the salesman I dealt with

Na
Review №36

Good customer service.

Ch
Review №37

Excellent customer service

An
Review №38

Youll be here all day

Mi
Review №39

Great service

Cy
Review №40

Great service.

An
Review №41

The only way to ride!

El
Review №42

Excellent service

Jo
Review №43

Buy cars herem

De
Review №44

Not a geeat experience

Ry
Review №45

Its like Disney with cars!

Sa
Review №46

Experience was not what I expected

Ly
Review №47

Service great

Be
Review №48

Beautiful

St
Review №49

Ok

mi
Review №50

Agreed

Pa
Review №51

I have had my problems in terms of stationery, but they solved it 9 months later, but the seller is my friend. It has and does not have to do with the mistakes of him who fills the contracts.

Information
0 Photos
51 Comments
4 Rating
  • Address:1300 Center Point Pkwy, Birmingham, AL 35215, United States
  • Site:https://www.steveserraautomotive.com
  • Phone:+1 205-255-3838
Categories
  • Used car dealer
  • Car dealer
  • Motor vehicle dealer
Working hours
  • Monday:7AM–7PM
  • Tuesday:Closed
  • Wednesday:7AM–7:30PM
  • Thursday:7AM–7:30PM
  • Friday:7AM–7:30PM
  • Saturday:7AM–7:30PM
  • Sunday:7AM–7:30PM
From the business
  • Identifies as veteran-led:Yes
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